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Hollywood Casino St. Louis Hotel

777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043
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Hollywood Casino St. Louis Hotel
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Hollywood Casino St. Louis Hotel
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345 reviews from our community

Traveler rating
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    78
    53
    38
See reviews for
34
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Topeka, Illinois
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our first visit to the property. We came for a concert at the amphitheater. Their shuttle program is phenomenal; you get a separate gate and bypass the super long lines in and out of the amphitheater parking lot. Check in at the hotel was smooth, once we located the front desk. I found it extremely strange that there... More 

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Saint Louis, Missouri
Top Contributor
69 reviews 69 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Average room. Nothing spectacular, but good for price. Hallway in a Sunrise tower was in need of attention. Lobby of hotel is nice, but a lil lacking - not somewhere u would spend time outside of checking in. Of course, there is a casino attached to hotel with a few nice restaurants, cafés and shops. Casino is average, but allows... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback from your stay at Hollywood Casino. We look forward to seeing you again very soon. More 

Springfield
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hollywood Casino is bright, blue and beautiful. The hotel rooms are older, but clean and very very quiet. You don't hear doors slamming or people walking. We were on the Sunset wing. Free bottles of water (mini) are in the room. The height of the tub is quite tall making it a bit interesting when getting in to take a... More 

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Dwight, Illinois
Top Contributor
62 reviews 62 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 14, 2015

The best part about this hotel is the price and location to St. Charles and all St. Louis expressways. The casino is a lot of fun with an great variety in games. The rooms are slowly being rehabed, but sometimes we have been disappointed in our room. The hotel is large with some very good restaurants and places to grab... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback. And you are correct, we are working on remodeling all of our hotel rooms to make them as amazing as the casino and our new food outlets. We look forward to your next visit and exceeding your expectations. More 

Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2015

I have stayed here several times, and everytime it has just been an average stay. Not bad and not amazing. Would stay there again. If you like to gamble then it is a good place to go... beds are comfortable

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback. We look forward to seeing you on your next visit. More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 11, 2015

We have stayed at this casino numerous times. It has steadily gone down hill. The service staff seems indifferent whether you are there or not. The rooms used to be excellent! This trip, I went to pull back the sheets and there was some sort of a mattress cover between the sheets that was kind of scratchy. I know, you... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback from your stay with us. We are always looking for ways to improve and you were given correct information. We are starting our remodel soon of our hotel rooms. We hope to meet and exceed your expectations on your return visit. Thank you. More 

Saint Louis, Missouri
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 8, 2015

Each month Hollywood gives us several complementary room nights. I've stayed at Hollywood countless times. We would typically get placed in a standard king room in the rodeo tower. The rooms have a peculiar smell, and poor TV quality. However, we recently have taken a liking to the standard King rooms in the sunset tower. The TVs are great! Even... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback. We appreciate that you are a loyal guest of ours and look forward to continuing to serve you. We are currently working on making all of our rooms up to our guests standards and look forward to providing you with a better experience. Thank you for continued support. More 

Saint Peters, Missouri
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 26, 2015

When I first visited this casino about 1-1/2 years ago...and up to about 9 months ago, it seemed possible to go play my favorite games for 3-4 hours, walking out most times either breaking even or winning something. It seems almost impossible to win unless you're putting a lot in for each push of the button. AND, to add insult... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback. We are sorry that your experience did not meet your expectations and know that we are still making improvements everyday to better serve our guests and their needs when they come to visit. We hope to see you again in the future and look forward to exceeding your expectations on your next visit. More 

2 reviews
5 of 5 stars Reviewed March 25, 2015

My man and I stayed here and were upgraded to a Suite on the 11th Floor! We stayed Friday and Saturday. We had the Rodeo Suite! The room was absolutely beautiful! We loved the huge jacuzzi, the comfortable bed and bedding, and everything about our stay! The shower was nice with the rainfall, but it kept spraying to the outside... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback! We are so glad that you had such a wonderful visit with us and we look forward to seeing you again soon! More 

Elizabethtown, Kentucky
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 20, 2015

My husband and I just spent an enjoyable time at this hotel/casino. The snack shops and casino are very nice and the two restaurants are upscale and worth the splurge. We ate at Charlie Gitto's and our meal was wonderful and the service was top-notch. As for our room, it was clean, the bathroom was very nice, but the carpeting... More 

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