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Hollywood Casino St. Louis Hotel

777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043
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Best prices for: 1 room 1 guest
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Hollywood Casino St. Louis Hotel
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Hollywood Casino St. Louis Hotel
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338 reviews from our community

Traveler rating
    87
    87
    73
    53
    38
See reviews for
33
170
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22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Peters, Missouri
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

When I first visited this casino about 1-1/2 years ago...and up to about 9 months ago, it seemed possible to go play my favorite games for 3-4 hours, walking out most times either breaking even or winning something. It seems almost impossible to win unless you're putting a lot in for each push of the button. AND, to add insult... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

My man and I stayed here and were upgraded to a Suite on the 11th Floor! We stayed Friday and Saturday. We had the Rodeo Suite! The room was absolutely beautiful! We loved the huge jacuzzi, the comfortable bed and bedding, and everything about our stay! The shower was nice with the rainfall, but it kept spraying to the outside... More 

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Elizabethtown, Kentucky
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I just spent an enjoyable time at this hotel/casino. The snack shops and casino are very nice and the two restaurants are upscale and worth the splurge. We ate at Charlie Gitto's and our meal was wonderful and the service was top-notch. As for our room, it was clean, the bathroom was very nice, but the carpeting... More 

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Wichita
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights at this property for a basketball tournament and had no problems at all. Room was fine, staff was friendly, and everything went well. Room was comped so I can't really say anything about the price, in fact I didn't even look at what the prices would have been. Hotel is kind of away from points of... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for providing your feedback. We always look forward to hearing from our customers. We hope you choose to stay with us again in the future and look forward to your next visit. More 

Richmond Hill, Georgia
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Before arriving in Hollywood, I was really apprehensive because if the awful things people said in reviews. I found many of them to be completely false! The hotel was beautiful and I couldn't complain about our room. Steve, from the shuttle service, was extremely helpful with getting us to the airport!! It was a great stay, and I wouldn't change... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

We are so happy that we were able to meet and exceed all of your expectations for your stay! We look forward to seeing you again soon! More 

Saint Louis, Missouri
2 reviews
2 of 5 stars Reviewed 3 weeks ago

i haven't stayed here much since the the casino changed ownership so I try every once in a while when I'm offered a comped stay. The three positives things I have to say are the beds are comfortable, the rooms are clean, and the hotel staff is much improved and helpful. Most of my problems were fixable by notifying the... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for taking the time to provide your feedback regarding your most recent stay with us at Hollywood Casino. I would like to apologize for not providing you with the experience we expect our guests to enjoy while staying with us at Hollywood Casino. As always our goal is to provide our guests with a friendly atmosphere, helpful staff,... More 

Saint Louis, Missouri
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 24, 2015

Stayed 2 nights.The room was fine. Big bed, huge tub, not spa tub which was weird considering the size. The staff at the hotel were nice, no problems there. The room was a non smoking, but the room, hotel, buffet area...everywhere smelled like cigarette smoke...the smell was overpowering. The poor rating was due more to the overall hotel/casino, buffet, not... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for providing us your feedback. We are always looking for ways to improve our guests experience when they stay at Hollywood Casino. We are making changes and improving our operation all the time. We hope to see you again in the future. More 

Rolla, Missouri
Top Contributor
84 reviews 84 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 23, 2015

Hotel rooms are okay. Casino flashy but dose not pay out. Staff at the club rude as all get out. One of our friends got sick in the club. They treated her like she was a criminal and broke the law. We are human and stuff happens. They could have approach it differently. It dose not take 5 security guards... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for taking the time to provide your feedback regarding your most recent visit with us. At Hollywood Casino, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. We sincerely apologize how the situation was handled. We have taken steps to ensure that this will be handled more professionally in the future. We... More 

Saint Louis, Missouri
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 19, 2015

We stayed at this hotel because we had a long weekend and nothing to do. We have never stayed here, but it sounded like fun to have a casino and numerous restaurants at our disposal. It actually ended up being a perfect weekend because the weather was horrible and we had plenty to do without venturing out. The staff was... More 

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HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

We are honored you picked Hollywood Casino for your mini weekend getaway. Our goal is to exceed all of our guest’s expectations and the best way to achieve that is through feedback from our guests, so thank you! We look forward to having you stay with us again in the future. More 

Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed February 18, 2015

Stayed overnite at the Hollywood Casino,on way out of town and when I flew back in . Very comfortable accomodations and most courteous and helpful shuttle driver.("Ollie"). Then checkin went smoothly thanks to all of the folks at the counter. I would stay there again.

Was this review helpful? Yes
HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

We are so happy that you choose to stay at Hollywood Casino and Hotel. We take pride in our service and appreciate hearing the positive feedback. We look forward to seeing you again in the future. More 

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