We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hollywood Casino St. Louis Hotel

777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hollywood Casino St. Louis Hotel
Professional photos View all
Browse nearby
Hollywood Casino St. Louis Hotel
Add Photo Write a Review

354 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    88
    91
    80
    56
    39
See reviews for
35
179
34
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
  • All months
    (354)
  • Mar-May only
    (98)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (69)
All months
York
Level Contributor
1 review
2 of 5 stars Reviewed 2 days ago NEW

Wife and I stayed here only because we were in town for the Darius Rucker concert at the adjacent Hollywood Casino Amphitheatre. The size of the room was exactly what you would expect for a King Suite. The carpet was dirty, matted and is worn out. The bed was comfortable, but knowing the condition of the carpet I expect the... More 

Was this review helpful? Yes 1
Beloit
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at Hollywood Casino Hotel near St. Louis. A nasty storm came thru and the warning sirens were going off after a tornado was spotted nearby. The hotel was very professional about providing information to their concerned patrons until the storm passed. Our room, looking out onto the large parking lot and grounds provided a decent view. We like the... More 

Was this review helpful? Yes
HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you so much for your feedback. We are pleased to know that our staff handled the situation so professionally and kept you aware of what was going on. We are happy you chose to stay with us and look forward to your next visit. More 

Ballwin, Mo
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Hollywood Casino Hotel on June 28. First impression was that the staff could stand to be much friendlier. I did not see a smile from any of the employees who helped us when checking in or when checking out. We made our way up to the room on the third floor and we were struck... More 

Was this review helpful? Yes
HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback, as we are always looking to improve our operations and ensure satisfaction. We apologize that your staff was less than perfect and hope that you give us another chance in the future as we continue to improve our product and experience. More 

Indianapolis
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We got a good deal with Hotwire and ended up at the Hollywood Casino. Overall, it wasn't a bad visit. The little bar outside the Italian Restaurant downstairs was a nice place to grab a drink after being out all day. (Very friendly bartender, too!) However, the room was not up to our normal standards. There were no fitted sheets... More 

Was this review helpful? Yes
HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

We appreciate your feedback as we continue to make improvements to our hotel and casino. We hope that you will give us another chance to meet your expecations in a future visit. More 

Fort Myers Beac
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

realizing the hotel is going through and needing some renovations, my impression with the hotel room was not that favorable. We must have gotten an older room, parts of the toilet seat broken, sink very obviously cracked, walls dinged here and there, plastic things on the corner of the walls loose and so on and so on. We were offered... More 

Was this review helpful? Yes
HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback. We are in the process of upgrading all of our offerings at the Casino and Hotel. We have done major renovations to our casino and restaurants and our hotel is next. We look forward to your next visit so we can wow you! More 

Illinois
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night -- specifically for ease of access and convenience for the Jimmy Buffett concert in June 2015. I called the hotel to guarantee a late arrival, and was told by the customer service rep that reservations are only guaranteed until 9:00 pm; yet she accomodated my request for a late check-in after the show. However, being... More 

Was this review helpful? Yes
HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback and we are glad that you chose to stay with us for your evening. We are sorry for your extended wait on this visit and continue to improve our operations. We look forward to seeing you again in the future. More 

Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

after reading the reviews, i was skeptical about staying here, but the hotel was decent, clean and perfect if you are there to see a concert. they drop you off at the venue and you have your own private entence, no line waiting, and the same at the end of the concert. I would have given it a higher rating,... More 

Was this review helpful? Yes 1
HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for your feedback and we are glad that you chose to stay with us for your evening. We are happy that you enjoyed the use of the shuttle service. Thank you again for your stay! More 

Phoenix
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in an upgraded "luxury" room. Seemed like a standard room to me until bed time. One of the "luxury" upgrades is a pillow top mattress. The bed slept great. One other plus was the extra large bath tub. Even though I don't take baths it made the shower space huge and I LOVED that feature.

Was this review helpful? Yes
HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

We are so glad you enjoyed your stay at Hollywood Casino St. Louis. We try to make every guest experience a positive on and we are thrilled you had a great night sleep! We hope to see you again soon. More 

Level Contributor
6 reviews
1 of 5 stars Reviewed 4 weeks ago

Hotel rooms need to be completely redone. We actually had a suite and we were still disappointed. We were told at check in, that our room had been cleaned, but since it was a suite, the suite had to be inspected. The inspector missed a sink, that drained at a snail's pace and the mildew in the shower. The couch... More 

Was this review helpful? Yes
HollywoodCasinoSTL, Manager at Hollywood Casino St. Louis Hotel, responded to this review

We apologize that your stay was less that what you expected. We continue to make improvements all throughout our property. We hope that you will give us another try in the future. More 

Topeka, Illinois
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2015

This was our first visit to the property. We came for a concert at the amphitheater. Their shuttle program is phenomenal; you get a separate gate and bypass the super long lines in and out of the amphitheater parking lot. Check in at the hotel was smooth, once we located the front desk. I found it extremely strange that there... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (10)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay