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Hollywood Casino St. Louis Hotel

777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043
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1 room 1 adult
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Hollywood Casino St. Louis Hotel
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398 Reviews from our TripAdvisor Community

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Hampshire, Illinois
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel is not good if you are traveling for business. Check in took over 20 min because they only had one person working the desk and a long line of people waiting to check in. When I got to my room I had black hair all over the tub and tile. The next morning when I was getting ready... More 

Helpful?
Thank Nathan L
Royalton, IL
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I frequent the Hollywood Casino because they do give free rooms and I am always appreciative of their graciousness. The rooms are always clean and comfortable, the gaming is hit and miss with me as all the other casinos. I have no negatives of the Hollywood. The front desk staff is always kind as well as the others.

Helpful?
Thank cbrower
Mount Vernon, Illinois
Level Contributor
63 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room was nice, clean, and required walking as most casino hotels do. As expected, a short wait was required for room availability. We were meeting folks so took advantage of the time for a toddy and planning our stay. Staff was cordial and helpful. Food was well done and presented! All in all, an enjoyable holiday away.

Helpful?
Thank T C
Clifford
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a lovely room recently at the hotel and enjoyed gaming regardless whether we did not need a brinks truck to take our winnings home. Ate at Phat Tai which we found was really good and inexpensive. Service was great at Phat Tai. Room was very comfortable. The only thing we did not like was while walking down the... More 

Helpful?
Thank mamajocham
Oviedo, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been going to St. Louis for 4 years now, initially I stayed at Lumiere place, but they have changed ownership and there payoffs aren't as good. I really like the Hollywood casino. they give you real fair games and they have a lot of promotions. the accommodations are very nice also and they just remodeled a short while... More 

Helpful?
Thank 44Bill777
HollywoodSTLManager, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for taking the time to provide us feedback on your experience. As our guest, you are the one who tells us if we are successful or not. We are working diligently on making sure we provide a clean experience everywhere at the hotel and casino. Hope to see you back soon! More 

Springfield, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

As you could guess from the title, I did a lot of waiting on my trip. I took this trip for my birthday along with 7 others. I choose this hotel because it had everything in one place and we would not have to drive. I will describe my experience from the beginning. When I went to park, it was... More 

Helpful?
Thank Taylor M
HollywoodSTLManager, Manager at Hollywood Casino St. Louis Hotel, responded to this review

We received your feedback regarding your recent stay with us. First off, thank you for taking the time to provide us with feedback so that we can work towards improvement. I apologize that your experience with us was below standard. We are working with the necessary departments to make sure things like this don’t happen again. We hope you will... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Needs updating, but price was so low I had to rate it high. Casino attached is beautiful! Close to I-70 and lots of shopping and restaurants. We met family here after Christmas and enjoyed our stay. Friendly staff!

Helpful?
Thank Constance W
HollywoodSTLManager, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! More 

Cape Girardeau
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 5, 2016

Stayed at Hollywood Casino overnight and ate at the buffet. Casino hotel is above average, but not significantly so. Buffet was exceptionally good for a casino buffet. Selection of food was abundant and everything (which I tried a lot of different things) were all good. Especially liked the peel and eat shrimp and the home style cooked vegetables. As good... More 

Helpful?
1 Thank Michael N
HollywoodSTLManager, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! More 

Rocky Mount, Missouri
Level Contributor
4 reviews
3 of 5 stars Reviewed December 26, 2015 via mobile

We stayed 2 nights in the sunset tower, king size room on 6th floor. Room was generally clean, bathroom floor not so much. I can only guess the hair on the floor came from the last several guests considering the amount and variety. The hallway for the entire 6th floor doesn't appear to have been vacuumed for quite awhile. The... More 

Helpful?
Thank Tracie H
HollywoodSTLManager, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thank you for taking the time to provide us feedback on your hotel and casino experience. As our guest, you are the one who tells us if we are successful or not. We are working diligently on making sure we provide a clean & comfortable hotel room along with a fun atmosphere to enhance the guest's experience at our casino.... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 23, 2015 via mobile

Stayed at the hotel for two nights and was treated very well by everyone. The room was very nice. They made sure we had everything, bell hop and all. Looking forward to going back.also took in the Casino very nice place and very roomy. Thank you

Helpful?
Thank Nancy W
HollywoodSTLManager, Manager at Hollywood Casino St. Louis Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! More 

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