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All 16 Maryland Heights hotels

Comfort Inn Westport

3.0 of 5 Hotel   |   12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
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Ranked #7 of 16 hotels in Maryland Heights
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
mark007103 Atlanta, Georgia
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216 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

went there to visit family. very close to all activities within the St Louis metroplex. from the front desk to the executive housekeeper, we encountered nothing less than professionalism, and very friendly staff. great place to bring small pets. housekeeping very accommodating when we requested late service. breakfast was good, hot, and fresh. thanks folks

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for the weekend and it was very clean. However, the hotel itself was being cheap. For example, they provided shampoo, but not conditioner. The breakfast was sub par and they were guarding the continental breakfast like it was worth guarding. They had a lady regulating people. There were exterior doors in which the hotel key reader did... More

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joe b, Manager at Comfort Inn Westport, responded to this review

Dear Travelings1, I was disappointed to hear we failed to exceed your expectations during your recent stay. While we strive to provide first class services, it is clear we missed that oppertunity with your visit. I have shared your feedback with the team and we will work hard to ensure we address these issues. I hope with our renovation complete... More

Saint Louis, Missouri
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I was recently a guest at the comfort Inn. I found the facility to be first rate in all respects. The renovation has made a big difference. All the things they have done to improve the appearance and make it more comfortable for the guests is great. The front desk crew is much improved as well. The managers meeting put... More

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joe b, Manager at Comfort Inn Westport, responded to this review

Dear David N, Thank you for the positive comments and feedback related to the renovations. We are very proud of the renovation and all the upgrades we put into the property to enhance the guest experience. I shared your comments with Angie and she was happy she made a positive impression during your visit. We hope to see you back... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel Weekly for business trips, Our company has set me up 2 times at this location by our request, This Hotel is very quiet , Clean and when tired from travel, the calm and kind front desk has always been a plus. There was a person checking before me and was very rude, The front desk was not even... More

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joe b, Manager at Comfort Inn Westport, responded to this review

Dear Eqjdr, I was thankful for all your kind words and that the front desk was able to make your check in memorable while dealing with the other guest. Your feedback that you had a "Great Stay" is what we strive to provide to every guest and I was please to hear we exceeded that goal with your recent visit.... More

Kenosha, Wisconsin
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a ton of problems with our room but the staff really helped us. We stayed for three nights. The first night was great. The room was clean and the room looked newly remodeled. While preparing to go to bed the second night my son stepped on a pin similar to one you would find on a new dress... More

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joe b, Manager at Comfort Inn Westport, responded to this review

Dear Choijohn, First my sincere apology that there were oppertunities we missed with the issues you had during your stay. It sounds like the team left a positive impression on you with their ability to get these issues resolved to your satisfaction and I would like to thank you for the kind words. We look forward to having you stay... More

12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice clean hotel, surprisingly low price for right in town. Only problem it is really hard to get to the hotel. Its tucked behind some buildings, and the entrance is on the back side (really odd). Very nice room, great price, would stay there again.

Was this review helpful? Yes 1
joe b, Manager at Comfort Inn Westport, responded to this review

Dear Thifty b, Thank you for taking time to fill out a trip advisor survey related to your stay. I am glad our hotel met your needs. We hope you come back and stay again when in the area. Regards Joe Bryson GM More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Beds are great, staff is friendly and breakfast was great. Definitely worth the price. Will definitely stay here again. The clerk at front desk Justin was so very kind. The swimming pool is nice and clean and provides a safe area outside for kids.

Was this review helpful? Yes 1
Peoria, Illinois, United States
Top Contributor
75 reviews 75 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived in the late afternoon and I would like to commend Amanda and Meg for their professionalism and customer service in a difficult situation. We arrived around 5pm to find that two of our three rooms were not ready. I had called previously to have all of our rooms together with children. These two ladies kept a positive attitude... More

Was this review helpful? Yes 1
Kansas City, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

When I made my reservation over the phone the front desk must have been swamped, but they promptly transferred me to their sales department. Rachel couldn't have been nicer on the phone and really made me feel like I was just chatting with a friend. My stay was comfortable. Loved the bed and pillows. My room was in immaculate shape.... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014 via mobile

We stayed 3 nights. July 9-12. We came for a mini vacation and it was perfect. Took 18 mins to get to St. Louis zoo and 30 mins to Six Flags. Very easy access to both place from the hotel. It's right off the interstate. So for us wanting to do both it was a great location and the town... More

Was this review helpful? Yes 2
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Additional Information about Comfort Inn Westport

Address: 12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Westport 3*
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Also Known As:
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Saint Louis
Westport Comfort Inn
Saint Louis Comfort Inn
Comfort Inn Westport Saint Louis/Maryland Heights, MO

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#5 Business Hotel in Maryland Heights
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