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All 16 Maryland Heights hotels

Comfort Inn Westport

3.0 of 5 Hotel   |   12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
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Ranked #3 of 16 Hotels in Maryland Heights
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
kscraig01
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246 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We were traveling across country and spent the night at the Comfort Inn Westport. We came down to get something to eat and met Rachel who was so AWESOME!!! She knows how to wow the guest and made us feel so comfortable! We were blown away! I couldn't say enough about our stay but Rachel was the BEST!!!!!

Was this review helpful? Yes 1
Detroit, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

Clean outside with an attractive hotel lobby. The staff was friendly and courteous particularly, Ms. K'Nuckles who was very hospitable and helpful. Additionally, she has the most pleasing personality. The rooms were nice however, the closet space was a bit cramped for two people staying 7 days. The breakfast was acceptable although the eggs and sausage gravy didn't meet my... More

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joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Mellymel 0518, Thanks for providing us with feedback regarding your recent stay. We are very proud of our completely renovated hotel and were glad to hear you had a plesent stay and that Megan and the rest of our team left a positive impression on you. We had some space restrictions during renovation that required us to make the... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family and I stayed there Nov. 6th thru the 9th for the holy convocation that is is held annually... I don't like the fact that the prices was jacked up really high during the week of the Holy Convocation... if I was to book a room now according to your website it would be 64 bucks a night... Ok!... More

Was this review helpful? Yes 2
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Lashwndra C, Thank you for taking time to share your feedback with us. We strive to provide first class accomodations and service to every guest who stays with us and I was disappointed to hear that we did not meet that goal with your recent stay. We do not have sections of the hotel that have not been renovated.... More

Miami, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Church of God in Christ holds it's annual Holy Convocation in St. Louis, Mo. I and the people in my party booked 4 rooms at Comfort Inn Westport. We were really pleased with how clean and updated the hotel and rooms were. Every staff member was very pleasant and helpful. The front desk workers were also very pleasant, helpful... More

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joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Squrt34, I was please to read that our hotel met your expectations during your recent stay and glad to know your family will be returning in 2015. Our team works hard to ensure our guests have a plesent stay. Megan is our front office supervisor and I have shared your comments with her and she is excited that you... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I only spent the night and was very happy with the staff and room.The staff was very courteous and I felt like I was at home.The room was clean and everything went well. I had a pickup and trailer.They have a huge lot to park in.If I make it back this way I will stay here again.

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joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Sporthogster, Thank you for your kind words and positive feedback, we have several guests who stay with us because of our large parking lot which will accomodate Tractor Trailer parking. We are very excited to hear the positive feedback from our guests related to out complete hotel renovation. We hope to have you stay with us aging when in... More

Redford, Michigan
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel twice during the month of October. The first stay was so nice that we decided to stay there again when we were in the area. Hotel was clean and the complementary breakfast was satisfactory. Would stay there again.

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joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Tonia H, I was delighted to hear that you enjoyed your stay so much that you came back to stay with us on your return trip. It is always nice to hear from our guest that their expectations were met during their time with us. We look forward to having you stay with us again when you travel through... More

Paducah, Kentucky
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Much much improvement after the renovation. Excellent staff. Attentive but not pushy. As a business traveler I appreciate that. Usually here once a month, so I stayed during the renovation as well. Good beds, great pillows and sheets. Breakfast is very good, and has some variety throughout the week if you stay multiple days. Good outdoor pool, small fitness center.... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed for a couple of nights here and we loved it. Beautiful hotel, bar on sight, free breakfast and wifi all for a great price. The beds were extra comfortable and the room decorated beautifully my only con was how noisy the plumbing was. I could hear every time my neighbors went to the bathroom or... More

Was this review helpful? Yes 1
Tulsa, Oklahoma
Top Contributor
51 reviews 51 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed there for a 30th birthday party. We wanted to stay downtown but overpriced due to possible NCLS championship. It was a good location. The shuttle takes you to the airport and Westport. We took the shuttle to the airport to get on the metro. The breakfast was nothing special- just your typical breakfast. Room was clean and bed... More

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Twin Cities, MN
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 4 weeks ago

As a frequent traveler and a short 1 night stay in St Louis, I was looking forward to my first stay (probably last stay) at the Comfort Inn Wesport. I was excited to stay here for its close proximity to the Westport restaurants. I thought it would be very convenient to have dinner and some entertainment. The hotel Pros: The... More

Was this review helpful? Yes 2
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear C-Rad, My sincere apology for the noise issues you experienced while staying with us. We strive to provide first class service to every guest and I was idsappointed to hear we failed to meet that goal with your recent stay. We make every attempt to keep all noise to a minimum and my staff did speak with the group... More

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Additional Information about Comfort Inn Westport

Address: 12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Westport 3*
Number of rooms: 169
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Also Known As:
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Saint Louis
Westport Comfort Inn
Saint Louis Comfort Inn
Comfort Inn Westport Saint Louis/Maryland Heights, MO

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