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Comfort Inn Westport

Certificate of Excellence
3.0 of 5
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12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
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Comfort Inn Westport
Best prices for: 1 room 1 guest
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Ranked #2 of 15 Hotels in Maryland Heights
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
gjgloria Fulton, Missouri
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317 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fulton, Missouri
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

they made a mistake on my check in justin fixed it for me. he work very hard to get us a room. the room is clean. with 2 beds. bathroom is clean and smell good. price is very good. breakfast is free. they did most of the rooms. there very nice

Was this review helpful? Yes
Springfield, Missouri
5 of 5 stars Reviewed 5 days ago NEW

My family was stranded with a broken down car 200miles from home and were having nothing but bad luck. Everyone at Comfort Inn was so kind to us. Amanda, Tiana and Justin were great at the front desk and Ebony went above and beyond to make our trip a little less stressful. The Sales manager also came out and gave... More 

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FL
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a wonderful hotel with a wonderful staff. Amanda at the front desk was so personable and helpful. And every staff member was friendly, especially those who cleaned the rooms. I wish I'd gotten the names of all those who helped us. Room was clean, quiet & comfortable. I was particularly impressed with the well-tended herb gardens! Loved that... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Tionne & Justin went way above and beyond to make us comfortable. Tionne checked me in and St Louis is packed tonight because both Cardinals and Cubs are in town! So every hotel is at max occupancy. I had booked a room via Priceline,we arrived later in the evening and the only room available was a king bed( uh oh,... More 

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East Chicago, Indiana
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed two nights. We slept well, enjoyed breakfast, swam in the pool, and we're close to most St. Louis attractions. Kosher food was very close at Kohen's and Schnucks was only 12 minutes away. The highways were ll easy to get to. Not a fancy hotel, but really nice staff, and if they keep it well maintained, it should be... More 

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Jonesboro, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I want you to comment Ready Freddie he is so efficient and was helpful and will do anything to help you. Amanda and Tionne were so helpful with some issues we needed extra care and made it so easy and accomadated us in everyway. I will be back!! I am here for medical reason and had to stay longer than... More 

Was this review helpful? Yes 2
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear PIT 1957, Thank you for the kind words. I was pleased to hear our hotel and staff made your stay enjoyable. We take pride in our ability to provide a great room and aminities at a fair price. Our team is dedicated to ensuring your visit met with your expectations. I have shared your comments with the team members.... More 

Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean and nice hotel. Staff was very friendly and helpful. Free breakfast is pretty extensive with the same items you would find for this level of hotel. Rooms a bit worn but nothing horrible and were very clean. Would stay here again as it is reasonably priced and about 20-30 minutes from downtown depending on traffic.

Was this review helpful? Yes 1
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed here many times and it is like coming home. Located in the county but close to the airport. Easy to get downtown and other areas of interest in and around the ST.Louis area. Even have shuttle to drive limited area around the hotel as well as to the airport. Clean and well managed, great value ~

Was this review helpful? Yes 1
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear KevinK, I was please to read that you enjoyed your time with us. We strive to provide first class service to every guest and it is always nice to hear we met that goal with your recent stay. I know you will be back to stay with us in the near future and the entire team looks forward to... More 

Tracy, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our shuttle driver Freddie was so efficient and easy to talk to! He was great at communication. If you called him he would be there in a flash! He gave the best advice and I recommend his services. Ready Freddie made my business trip more relaxing. I was able to get to my appointments on time and I made it... More 

Was this review helpful? Yes 1
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Rhiannon F, Thank you for taking time and sharing your experience with us. I was please to read that Freddie provided great service during your time with us. Freddie is one of our drivers who takes great pride in his job and works hard to ensure every guest is 100% satisfied with their stay. Thank you again for sharing... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I went to St. Louis for our anniversary. Searching for hotels, this one had the best reviews with the best price around the area, so I booked with trip advisor. When we got there, we were quickly greeted. In talking to the receptionist I was able to get an upgraded room for a cheaper rate with a... More 

Was this review helpful? Yes 1
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Jasmari M, Thank you for taking time to share your experience with us. We added the selection of soft & firm pillows to our rooms during our recent renovation and this aminity has been a huge success as so many of our guests are just like you and love the choice of firm or soft pillows. We hope to... More 

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