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All 16 Maryland Heights hotels

Comfort Inn Westport

3.0 of 5 Hotel   |   12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
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Comfort Inn Westport
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182 people have reviewed this hotel

Traveler rating
    85
    43
    26
    12
    16
See reviews for
45
38
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Rhinelander, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Having stayed at many Comfort Inns & Comfort Suites I was surprised by this one. Wouldn't consider this a 3 star. Although housekeeping staff was friendly they didn't stock supplies daily and obviously hadn't vacuumed the room in days. Dust thick on the edges of the dark blue carpet. Locked out of room 2 of our 4 nights. Was told... More

Was this review helpful? Yes 1
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Busy98, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Boca Raton, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We were booked into this hotel by the airlines after missing our filght. We called for the shuttle to pick us up, and the front desk told us it was on the way. After 45 minutes of waiting, we called back and were told again that it was on the way. We inquired if we should take a taxi, since... More

Was this review helpful? Yes 1
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Alen H, Thank you for taking the time to provide an online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More

Barrie,Ontario
Top Contributor
51 reviews 51 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights so we could take in some of St. Louis. Room was clean and well maintained. This room had not been renovated yet, but was still pleasant and quiet. We did not hear any sounds from renovations. there was evidence in the hallway that work was underway, but did not interfere with our stay. Display boards in Lobby... More

Was this review helpful? Yes 1
Du Quoin, Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

always have a good experience with the quality/comfort chain quiet,comfy and a staff who knows what frequent travelers want and expect.Tasty breakfast and nice property just a jump down the street to Westport Center and all connecting freeways to the city.

Was this review helpful? Yes 1
Centralia, Missouri, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2014 via mobile

I was there for a show and there were a lot of people to deal with but the staff took it in stride. They were happy and courteous. The rooms were clean and the elevator worked the whole duration of the show. Everything was great and can't wait until next year.

Was this review helpful? Yes 1
Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2014

Very pleased with all staff we encountered, including the Spazio's staff folks. Very friendly and engaging. Looking forward to next year's convention here! Only wish this con was during warm weather, as we would have liked to hang-out around the pool some.

Was this review helpful? Yes 1
Saint Charles, Missouri, United States
2 reviews
5 of 5 stars Reviewed March 1, 2014

The hotel was very comfortable and accommodating. The staff was friendly and engaging. We visit once a year, and everything is always great. In particular, Kevin and Rick helped us out a lot. Kevin--get yourself a Bowler Derby! You looked awesome!

Was this review helpful? Yes
Paragould, Arkansas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2014

Good place to stay. Currently under renovation until may. Will be better once it's finished. Room is nice, over sized rocking recliner in the room was nice. Pretty bad crack in ceiling. Bed was awesome! Hooters right down street. Parking was limited.

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed February 25, 2014

I've stayed here a few times for a convention and the rooms have always been clean and comfortable. I would personally like the beds to be a little softer, but they are good quality. We had a problem with our hot tub backing up so we couldn't use it. I reported it to the front desk and they had maintenance... More

Was this review helpful? Yes
Ballwin, Missouri
1 review
4 of 5 stars Reviewed February 25, 2014

My girlfriend and I recently stayed for a long weekend as part of a convention we attend every February and we had a great time as usual. This year the hotel was a little messy but that is to be expected during a remodel and so we (and the other attendees) were more than ok with that, especially given that... More

Was this review helpful? Yes

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Additional Information about Comfort Inn Westport

Also Known As:
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Hotel
Comfort Inn Saint Louis
Westport Comfort Inn
Saint Louis Comfort Inn
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Address: 12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Maryland Heights
#5 Business Hotel in Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Westport 3*
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