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Comfort Inn Westport Hotel, Saint Louis/Maryland Heights, MO

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Comfort Inn Westport

2.5 of 5
12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Hotel amenities
Comfort Inn Westport
19 traveler photos
Ranked #7 of 15 hotels in Maryland Heights
3.5 of 5 stars 98 Reviews
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98 reviews from our community

    Trip type
Traveler rating
    39
    26
    15
    6
    12
Date Rating
Peculiar, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Welcoming Staff... Good Value... Super Free Breakfast”
4 of 5 stars Reviewed May 20, 2013 NEW

If the Wesport area in St. Louis is your destination, Comfort Inn Westport is a great value. Easy access to anywhere in city. Clean room with A+ friendly smiling staff, team members and even the maid service was cheerful and friendly. Restaurant / Breakfast was super. Plenty of room as some hotels breakfast areas are cramped. Not this one. Large... More

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1 review
“Great place to stay”
4 of 5 stars Reviewed May 15, 2013 NEW via mobile

Really nice and clean. Bathrooms are average size could have better water pressure. AC works great and all. Free breakfast. Fronts desk nice and so was all of the staff pool and weight room. Also got a free dinner and all

Was this review helpful? Yes
Manager H, General Manager at Comfort Inn Westport, responded to this review
May 16, 2013

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Our Wednesday evening managers reception... More

kansas city
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Business trips”
4 of 5 stars Reviewed May 10, 2013

I always stay at least one night at this hotel every time in the St. Louis area, which is about twice per month. Very nice people and once you become a regular, they invite you to the Wednesday night managers reception where they give free beer and appetizers. Rooms are always clean and the staff is very friendly, especialy Angie... More

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Manager H, General Manager at Comfort Inn Westport, responded to this review
May 11, 2013

Thank you for taking the time to complete this review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your kind words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More

Saint Louis, Missouri
1 review
“if you are on a budget good, but don't expect clean bathrooms or come back to meet anything you leave lying around.”
2 of 5 stars Reviewed May 9, 2013

This hotel has a great shuttle transportion, but that is as far as it goes the bathrooms are very dirty, make sure you don't leave anything u don't want to be stolen lying around. my bad i forgot my money on the night stand i came back to my room few hours after and the money was gone. so is... More

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Manager H, General Manager at Comfort Inn Westport, responded to this review
May 16, 2013

Dear Guest, Thank you for taking the time to complete a survey regarding your recent stay at our hotel. I have reviewed all our logs and have spoken with all my staff and have not found any information or guest report that was made regarding these alleged issues. We take great pride in ensuring guest safety and security which includes... More

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Memphis, TN
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good location”
3 of 5 stars Reviewed May 7, 2013

We stayed at the Westport location outside St. Louis, MO for the weekend and the hotel was nice. Beds comfortable however, the no cold water in bathroom sink. I didn't bring to the attention of mgmt because it wasn't a big deal. Hotel is facing interstate so when you pull-in it's kind of awkward because you have to drive around... More

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Manager H, General Manager at Comfort Inn Westport, responded to this review
May 8, 2013

Thank you for taking the time to complete this survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Joe Bryson GM More

Calhoun, Kentucky USA
2 reviews
1 helpful vote 1 helpful vote
“Absolutely perfect”
5 of 5 stars Reviewed May 3, 2013

We stayed at this hotel when we were taking the family to the Science Center and the Arch. We were on the fourth floor and it was very quiet. The beds were clean and comfortable. The carpet was clean. The entire facility was beautiful, large open lighted halls, clean and attractive. Vicky, at the front desk, was very friendly and... More

Was this review helpful? Yes
Manager H, General Manager at Comfort Inn Westport, responded to this review
May 8, 2013

Thank you for taking the time to complete this survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More

Burke, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Outstanding Location and Service”
5 of 5 stars Reviewed May 1, 2013

The Comfort Inn Wesport is close to Westport Plaza.....activities and restaurants...with free Hotel shuttle to and from the area. The staff is professional and friendly who go that extra mile to make sure your needs are met....Example: The Guest Laundry Washing Machine was broken. They went out of their way to wash my clothes in the Hotel Laundry.....now that is... More

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Manager H, General Manager at Comfort Inn Westport, responded to this review
May 3, 2013

Thank you for the kind words. We are delighted to hear you had a great time while staying with us. I am pleased that our team members took care of your laundry for you. We strive to provide first class service to every guest who visits’s our property. Our Wednesday Manager “Meet and Greet” reception provides us a chance to... More

Circle Pines, Minnesota
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Was "home away from home" for two weeks”
5 of 5 stars Reviewed April 23, 2013

We stayed here in July '12 for a week and Aug '12 for almost two weeks because of a family/hospital situation. The staff is absolutely WONDERFUL and so friendly ! The shuttle service was there everytime we needed. Breakfast every morning well stocked. Room attendands extremely accomodating with our unusual schedule with our room and handicap room. Some restaurants deliver-others... More

Was this review helpful? Yes
Manager H, General Manager at Comfort Inn Westport, responded to this review
April 24, 2013

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise and will share this with my staff, AKA "Your Friends". Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their... More

Granite City, Illinois
1 review
“Nice Stay”
5 of 5 stars Reviewed April 21, 2013

We were coming in for a wedding and stayed at this hotel. The price was good and the staff was welcoming. The location was close to where we needed to be and the free breakfast was a plus with two kids. I will choose the hotel when in the area again. They also have a shuttle which was a plus... More

Was this review helpful? Yes
Manager H, General Manager at Comfort Inn Westport, responded to this review
April 22, 2013

Were glad your family had a great stay while in St.Louis. Many of our guests enjoy the Complementary breakfast and local shuttle service.We look forward to having you back as our guest when in St. Louis Warm Regards Joe Bryson More

Austin, texas
Top Contributor
76 reviews 76 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
“Great location for a dated, average hotel”
3 of 5 stars Reviewed April 9, 2013

Recent visit to the St. Louis area had us staying at the Comfort Inn. The location is great with easy access to major highways. However, the hotel, which could rate very good to excellent was only average due to its dated appearance. This hotel is badly in need of updating. Front desk and housekeeping staff were quite pleasant and helpful,... More

Was this review helpful? Yes 1
Manager H, General Manager at Comfort Inn Westport, responded to this review
April 11, 2013

We strive to provide first class sevice to every guest and I would like to thank you for your feedback. We will be upgrading our room product in the near furture and hope you will be back to experience the improvements first hand. Thank you again for taking the time to share with us. Warm Regards Joe Bryson GM More

 
 
Comfort Inn Westport
Comfort Inn Westport
3.5 of 5 stars 98 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Comfort Inn Westport

Also Known As:
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Hotel
Comfort Inn Saint Louis
Westport Comfort Inn
Saint Louis Comfort Inn
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Address: 12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Region: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Maryland Heights
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Comfort Inn Westport
12031 Lackland Road
Maryland Heights, Saint Louis, MO 63146
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