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All 16 Maryland Heights hotels

DoubleTree by Hilton Hotel St. Louis - Westport

3.5 of 5 Hotel   |   1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
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74%
Ranked #3 of 16 hotels in Maryland Heights
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Pam Z Bloomington, Illinois, United States
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434 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Bloomington, Illinois, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great hospitality & clean room. Would definitely stay here again. The staff was very courteous and accommodating to our baseball team. The pool area was nice & relaxing and the breakfast was bountiful.

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Pam Z: Thank you for choosing our hotel and thank you for writing this review. I am very glad that you had enjoyable stay at our DoubleTree. I hope you come back to see us next year, or even sooner. Sincerely, Dan Gough General Manager More

Huntley
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The service overall was good. However, we stayed for 4 days and the cleaning person never came into our room to change our towels or straighten up our room. I had to finally ask her to go in there and clean it the day before we left. This should be an automatic thing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Dawn R: Thank you for staying with us and for taking the time to post this review. I am so sorry. I can't beleive I had not heard about this sooner. You are correct. This should be an automatic thing. I will review the housekeeping paperwork during the days you were here, and try to match up any rooms... More

Charlotte, North Carolina
Top Contributor
59 reviews 59 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Double Tree is probably the best place I've stayed in STL on any of my visits to the area. The staff is always great. It's a great hotel for business travelers in my opinion. There's no question that the biggest perk is the cookie I get when I check in. Best way possible to end a day of traveling.

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Bowmanator22: Thank you for staying with us at our DoubleTree by Hilton. We really liked that you called us the "Best Place". That was great! Please keep staying with us! Sincerely, Dan Gough General Manager More

St. Louis, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel and warm welcome (cookies were excellent). Room was good but the incredibly soft pillows were not. No support and therefore, sleep was not good. Would be nice if there were firm pillow options.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear James D M: Thank you for staying with us and thank you for this review. I am glad that you enjoyed yourself at our hotel and liked the room. All of of our rooms have down pillows. If you would like synthetic, foam pillows, we would be happy to exchange them upon request. I hope you come back to... More

Murfreesboro, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

When I made the reservation for this hotel, one of the hotel amenities listed on the site was Complimentary Continental Breakfast. This was one of the primary reasons that I choose this hotel because we were traveling on a budget. I was informed the next morning that the breakfast wasn't complimentary, but that it started out at $9.99. While the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Ashlley H: Thank you for staying with us and thank you for posting this review on TripAdvisor. I am sorry that you thought that we had a complimentary breakfast. Many, more than half of our guests do enjoy a complimentary breakfast by choosing a package that includes breakfast. I did reply to your email address from your other survey.... More

Collinsville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. The food from the bar was amazing. I really enjoyed the cookies from the staff! I honestly need the recipe. Great amenities. Staff was very professional. I would definitely return as a guest.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Justin H: Thank you for staying with us and for posting this review. I am glad that you enjoyed our food in Lobby Bar. We serve the same menu in the restaurant and the lobby bar. I would like to give you the recipe to the World Famous, DoubleTree Chocolate Chip Cookies, but we guard that recipe carefully. Come... More

Plainfield, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel is in need of a refresh (inside and outside of the hotel. Furniture in lobby was old looking. Sanitation - I think there was an ant farm in my room. While working at my desk, numerous ants made their way across the desk, phone, papers, etc. (I let the maid aware of this situation, and the spider that... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Gordon: Thank you for staying with us. I am so sorry you had such a horrible stay. We will look for your reservation and see if we can find a match and inspect your room. I appreciate the feedback and I hope you do consider staying with us again. Sincerely, Dan Gough General Manager More

Syracuse, New York
Top Contributor
87 reviews 87 reviews
28 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here 1 night after driving into STL from NY. We use to live in STL and planned a week at a different hotel (Drury). It didn't have availability on July 4, but Double Tree did. So, it wasn't our first choice, but we got a rate of $140. Westport is a nice little area and in the past... More

Was this review helpful? Yes 2
Sullivan, MO, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent the night due to a family member's death. Each person that worked for the DoubleTree was pleasant, friendly and helpful. Ginger, who served us food in the bar, was very nice. The room was clean and the bed was comfortable (surprising since we own a SleepNumber bed and hotel beds generally are not comfortable). Thank... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear TripAdvisor Member: Thank you for staying with us and thank you for taking the time to post this review. Sincerely, Dan Gough General Manager More

Memphis, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our stay at DoubleTree in St. Louis was just perfect! My family and I were in town for a convention and the accommodations couldn't have been any nicer. I always choose Hilton properties because you can expect consistency of comfortable beds, cleanliness of the rooms and friendly staff--all of which put the exclamation point at the end of a wonderful... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Kimberly Mitchu... You are very kind. I don't know what to say, except, thank you. My staff will very much enjoy reading this positive review. Thank you. Have a wonderful July 4th weekend. Please consider staying with us again when you are back in the St. Louis area. Sincerely, Dan Gough General Manager More

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Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
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Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
DoubleTree By Hilton Hotel St. Louis - Westport Saint Louis/Maryland Heights, MO

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Maryland Heights #3 Romantic Hotel in Maryland Heights #3 Family Hotel in Maryland Heights
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 
Number of rooms
327

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