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All 16 Maryland Heights hotels

DoubleTree by Hilton Hotel St. Louis - Westport

3.5 of 5 Hotel   |   1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
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74%
Ranked #2 of 16 hotels in Maryland Heights
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
cherylp1922 Raymore, Missouri
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455 people have reviewed this hotel

Traveler rating
    199
    138
    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Raymore, Missouri
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We recently stayed in this hotel for a soccer tournament and I was pleasantly surprised by the very friendly and professional service. The warm cookie upon arrival is a nice touch.The artwork in the lobby is beautiful and the rooms are nicely decorated in a modern style. The breakfast buffet was more extensive than I expected as well.

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Lenexa, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Upon entering the hotel lobby, we were greeted with the aroma of warm chocolate cookies in a beautifully decorated lobby. Smiles of employees were contagious and check-in was delightful. The serene beauty of our quiet and meticulously clean guest room surrounded a most luscious bed piled high with a white comforter and pillows fit for royalty. Wonderful.

Review collected in partnership with DoubleTree by Hilton

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Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Paula R: You are too kind. Thank you for staying with us and thank you for this glowing review. I have already shared it with many members of our staff. Come back soon. Sincerely, Dan Gough General Manaager More

Monterey, Tn., United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Excellent hotel. Amenities were great. The Korean waitress in dining room was very efficient and friendly to us daily. Rooms were quite nice. The food at the banquet was very good. Buffet was great each morning. Probably would stay again if ever in St. Louis.

Review collected in partnership with DoubleTree by Hilton

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Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Kenneth H: Thank you for staying with us. My staff and I deeply enjoyed hosting your reunion last weekend. Thank you for the specific compliments about our facilities, the staff, and the service. The Korean-American, that you referenced is our superstar, Yong Ae. Isn't she fantastic. We were sorry to see your group. Do come again, if ever in... More

Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room at this hotel was almost exactly like the LaQuinta we'd stayed at the night before, except not quite as modern. The only difference was that the Doubletree did not have a free breakfast with their rooms. They do have a large lobby with a bar, a restaurant, and conference rooms, so it is probably more conducive to executives... More

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Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Mary Y: Thank you for staying with us and thank you for taking the time to write this review. My staff and I appreciate all the feedback. The Westport Area is really a combination of many things. There are many businesses. Westport Plaza, a half mile a way, has 17 restaurants, and lounges, and a comedy club. We are... More

Phoenix, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

They are not located within easy walking distance of conveniences, but this hotel is excellent in all other regards. Fair prices, friendly staff, quality food, and a genuinely good bar and lounge area. I will definitely stay with them again, but I also typically have a rental car if I need to go anywhere other than the office or hotel.

Review collected in partnership with DoubleTree by Hilton

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Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Kevin: Thank you for staying with us and thank you for composing this review. I am pleased that you were happy with your stay at our DoubleTree by Hilton. Please keep in mind that we do have shuttle service within a five mile radius of the hotel. We are also just five blocks from Westport Plaza, and their many... More

Columbus, Ohio
Top Contributor
119 reviews 119 reviews
35 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a pretty big hotel that obviously has been around for 20-30 years. The hotel obviously did an extensive renovation in the last few years - but the maintenance of it since has really been neglected. Our room has seriously rusted hinges on the bath door, paint chipped in a number of areas, the AC unit controls were broken,... More

Was this review helpful? Yes 1
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Scott S: Thank you for staying with us and thank you for composing your review last week. You are absolutely correct. Your room on the fifth floor was everything that you said and more. Please accept my apologies. The only thing I disagree with you on, is that you scored us a "3". After inspecting that room, we did... More

St. Louis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great menu at the restaurant. I ate the Quesadilla and for lunch the 12oz. Angus burger. I also liked the chicken and wild rice soup. My business associate ordered it on my recommendation. The food and service were good. Thank You for your hospitality!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Buddy C: Thank you for staying with us. I will certainly pass on your comments to our Executive Chef and the rest of my staff. I hope that you continue to stay with us at our DoubleTree by Hilton. Have a great week, and I hope to see you soon. Sincerely, Dan Gough General Manager More

Jefferson City, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Room was excellent with all the amenities we requested. The in room dining was very good and items were waiting for us when we returned from our evening festivities. Very satisfied with cleanliness of the two room suite....

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Howard K: Thank you for booking your reservation with us. We are glad that you were satisfied with room service and the cleanliness of your guestroom. Please consider staying with us again in the future. Sincerely, Dan Gough General Manager More

Lumberton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had easy check in- greeted by friendly staff-delicious warm cookie- stayed on Hilton Honors floor- clean and comfortable room-close to my meeting. My friend and I wanted to go to a nice shopping center. Staff was helpful suggesting where to go and where to eat- things to do.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Mary Jo W: I hope that you are having a wonderful day, you have certainly made mine, by writing this review. Thank you for recognizing the staff for their recommendations. We are spending a considerable amount of time training, the new, and the experienced members of our staff on the area, local atractions, restaurants, ect... Please consider staying with... More

Carmel, IN, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed two nights in August 2014. Exceptional service. Staff very helpful. Room was nice. Lobby bar staff was personable and quick. Food in the restaurant (Copperfields) was very good. I had a need for a notary and the general manager took the time to research it and gave me a list of notaries in the area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Brian R: Thank you for staying with us and thank you for recognizing our staff at this DoubleTree by Hilton. I am glad that your stay was enjoyable and it sounds like you were able to find that notary you were seeking. I hope you come back to see us soon. Have a great week. Sincerely, Dan Gough General... More

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Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
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Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
DoubleTree By Hilton Hotel St. Louis - Westport Saint Louis/Maryland Heights, MO

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Romantic Hotel in Maryland Heights #2 Business Hotel in Maryland Heights #5 Family Hotel in Maryland Heights
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Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 
Number of rooms
327

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  • At what time does the pool open each day?

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