We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel St. Louis - Westport

Certificate of Excellence
Hotel deals
Hotel website
1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
Special Offer
Outlet Malls Savings
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
DoubleTree by Hilton Hotel St. Louis - Westport
View Map
Add Photo Write a Review

581 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    248
    173
    81
    51
    28
See reviews for
158
68
29
239
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (581)
  • Mar-May only
    (165)
  • Jun-Aug only
    (183)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (113)
All months
St. Louis, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel was clean, stay was very friendly and helpful. Although we were not in the hotel very long due to our schedule, the staff was very welcoming and had everything organized for us right when we checked in.

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Chris B: Thank you for staying with us and thank you for taking the time to write this review. As always I will share your comments with our staff. I hope your team did well. Please consider staying with us again in the future. Sincerely, Dan Gough General Manager More 

Lorton, Virginia, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I usually enjoy DoubleTree quite a lot and have stayed in many across the country. This one has friendly service, but I found my room to be lacking. The a/c was extremely loud, the bathroom faucet took forever to get hot and then stayed scorching hot no matter what I did, and no one asked for my HH number at... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Carolyn H: Thank you for staying with us and thank you for sharing your review with us. I appreciate all the comments and constructive criticism. We had two Carolyn H's in the last week stay with us. One did not have her home address, and the other one was from Virginia. If your Hilton Hhonors number and information is... More 

Columbia, mo
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We got this room last minute on Priceline for $90 plus tax and were unsure what to expect. We were really pleasantly surprised. The girl that checked is in (Jere'sha?) was so welcoming and pleasant...it gave us a good feeling from the start. Rooms are clean and bathrooms are updated. Our sheets in one bed were stained, but clean. The... More 

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Hayelle: Thank you for staying with us. Were you traveling with Hamster824, also from Columbia. We don't usually get two reviews in a row from Columbia, Mo. Thank you for staying with us and thank you for finding the hotel clean and a good value. Please consider staying with us again in the future. Sincerely, Dan Gough General Manager More 

Columbia, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Vary clean in the lobby big rooms nice TV there was a stain on our sheets. The bathrooms were pretty clean. The elevators are small. Could use some updates. The hotel location was a little out of the way. They give you plenty of towels. The towels were a bit rough.

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Hamster 824: Thank you for staying with us and thank you for the review of our DoubleTree by Hilton. Please consider staying with us again. Sincerely, Dan Gough General Manager More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 1 week ago

A basic business Hotel with very pleasant staff. Good location if you are doing business in the local area, but no good if you need to be in central St Louis. The essentials are done well and the Airport shuttle is a bonus. The restaurant is not great so look elsewhwere for Dinner.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Fred G: Thank you for staying with us and for writing this review. Thank you for all the comments. As always, I will share your comments with our staff. I do have to comment about your part of the review on the location. I do think we are a good location for Central St. Louis and St. Louis County.... More 

Missoula, Montana
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Without GPS, this location is hard to find, though it appears to be adjacent to I-270. They do provide complimentary Wall Street Journal and USA Today papers. The bar has a highly marked-up, poor selection of wines by the glass. Beds are very comfortable with crisp, clean sheets. Surprisingly, the pillows were very nice. Rooms have a refrigerator, no microwave.... More 

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Kathleen W: Thank you for staying with us and I appreciate you taking the time to compose this review. We really do have restaurants, and large number of them very close. Just six blocks away is Westport Plaza. The plaza has about twenty restaurants and bars and is just north of us. If you are walking it would take... More 

Matteson, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I've always had great customer service with the Double Tree in Saint Louis, Missouri.The staff was very friendly and helpful. The room was very comfortable and the breakfast was hot and the staff was very friendly and courteous.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Antwan L: Thank you for staying with us and thank you for the feedback. I enjoyed reading your review. Thank you for highlighting the team at breakfast. Your continued business is appreciated. Sincerely, Dan Gough General Manager More 

Lees Summit, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Highly recommended for business travel. Quiet and efficient place. Rooms were comfy, and internet was strong. Nice to have fridge in room. Shuttles were helpful to get around STL. Digital check in process was awesome, no wait at front desk, was handed keys and was on my way.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Jason J.: Thank you for staying with us and thank you for taking the time to review our hotel. I really appreciated your comments about our hotel being good for business, the rooms being comfy. I also liked the comments about the "Digital Check-in Process". We are trying very hard to perfect the "Digital Check-In" process. Jessica Clark, our... More 

Beatrice, Nebraska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We checked in and the hotel seemed very nice! Our room was a little on the rough side , not the cleanest but not terrible! Our toilet had issues kept running all the time but my husband managed to fix it! The problem came the 2nd day, we had been out all day and we walked in there appeared to... More 

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Jessi D: Thank you for staying with us and thank you for all the feedback. Being inconvenienced by pipe breaking is always a horrible thing. I am trying to determine exactly what room you were in. Let me tell you about the pipe. It was a very large pipe and it is true that it came completely apart. What... More 

Illinois
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We just checked out of the Double Tree Hotel in Maryville Heights MO. Our family stayed 2 nights while enjoying some family time in STL at Busch Stadium. This was our first stay at this hotel. Upon check-in Friday night at 8:45 pm, I was greeted by a VERY friendly gentleman at the front desk who explained where the breakfast... More 

Was this review helpful? Yes
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear "LikesItClean" from Illinois: Thank you for staying with us and for composing this review. Please allow me to address some of your concerns and comments. There was a large family reunion. They were so large that over the weekend they had approximately 140 rooms per night. Almost every room did have at least one child, and you are correct,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

257 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Room/suite (20)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
0:38
Videos (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (214)
Viewed
Dining (25)
Viewed
Pool/beach area (6)
Viewed
Business center/function rooms (23)
Viewed
Hotel & grounds (31)
Viewed
View from room (4)
Viewed
Room/suite (30)
Viewed
Bathroom (1)
Viewed
Other (94)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Maryland Heights
0.5 mi away
Sheraton Westport Plaza Hotel St. Louis
Sheraton Westport Plaza Hotel St...
#7 of 15 in Maryland Heights
4.0 of 5 stars 340 reviews
0.4 mi away
Comfort Inn Westport
Comfort Inn Westport
#2 of 15 in Maryland Heights
4.0 of 5 stars 336 reviews
0.8 mi away
Courtyard by Marriott St. Louis Westport Plaza
Show Prices
Show Prices
Show Prices
15.4 mi away
Hampton Inn & Suites St. Louis/South I-55
0.1 mi away
Hawthorn Suites by Wyndham St. Louis Westport Plaza
Hawthorn Suites by Wyndham St. L...
#4 of 15 in Maryland Heights
4.0 of 5 stars 215 reviews
0.4 mi away
Days Inn - St. Louis/Westport
Days Inn - St. Louis/Westport
#10 of 15 in Maryland Heights
3.5 of 5 stars 463 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay