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All 16 Maryland Heights hotels

Residence Inn St. Louis Westport Plaza

3.0 of 5 Hotel   |   1881 Craigshire Road, Maryland Heights, Saint Louis, MO 63146
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77%
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 18, 2014
NMichele12 Chicagoland
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84 people have reviewed this hotel

Traveler rating
    31
    34
    9
    3
    7
See reviews for
34
12
5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Cape Coral, Florida
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 27, 2014 via mobile

I've stayed at this Residence Inn for hundreds of days between 05 and 09 but haven't been here for about 4 years. It used to be a great place for an extended stay but it has not been upgraded in too many years. The furniture is old and battered, the mattress was well past the point of needing replacement, and... More

Was this review helpful? Yes 1
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review

Mark F Thank you for taking time out and sending your review on our hotel. I am deeply troubled to learn of your issues with our hotel. I have shared your comments regarding the condition of the property with our maintenance team as well as corporate office and together we are taking your issues very strongly as we look to... More

Chicagoland
Top Contributor
55 reviews 55 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 18, 2014

I really enjoyed my stay here. A friend from Seattle flew into Lambert STL airport and I drove 3 hours to meet her there. We stayed at this Residence Inn for three nights. Residence Inns are my favorite of the Marriott brands because they are basically small apartments, intended for longer stays. They are great for families because they have... More

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review

NMichele12, Thank you so much for your kind words, regarding your most recent stay with us at the Residence Inn St. Louis/Westport. We appreciate you taking the time to let TripAdvisor and other people know of your great experience. I am passing on your review of our property and "Shout Out" to Colisha. She truly is a role model for... More

Indianapolis, Indiana
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 15, 2014

This is an older Residence Inn nestled among the offices at Westport Plaza in St. Louis. I found it very well maintained with outstanding service. The night I arrived, many guests were enjoying the complimentary evening meal in the lobby. My room was very clean and comfortable - excellent bed and shower, many channels to choose from on the large... More

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review

Dear LoveCarmel42 , Thank you for taking the time to let us know about your most recent stay. We are delighted that your stay with the Residence Inn St. Louis Westport Plaza was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts... More

Jefferson City, Missouri
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 9, 2014

This Residence Inn is the worst I've ever stayed. They are cheaper than the other Marriotts, but they sure make you feel, "you get what you pay for". I stayed at the hotel a numerious times and the room were always dirty with dust and hair. The heat didn't work properly a few times, that they had to bring me... More

Was this review helpful? Yes 1
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review

Dear Mrs. Silerio, Thank you for taking time out and sending your review on our hotel. I am deeply troubled to learn of your history of issues with our hotel and your decision to stay somewhere else. I have shared your comments regarding cleanliness with our executive housekeeper and together we are doubling our efforts to make sure nothing slips... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 21, 2013 via mobile

The staff was very friendly and extremely helpful during our small family reunion. Katie from the front desk went out of her way and helped us salvage a dinner disaster and saved the day. Housekeeping did a great job keeping us supplied while we were moving around. The rooms had plenty of space and were very well maintained. We'd definitely... More

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review

Mike A, Thank you for taking the time to send in your review of the The Residence Inn by Marriott St. Louis / Westport. It is great to hear how Katie worked with you to create such a memorable moment. Also, housekeeping keeping your room clean and supplied. We look forward to your next visit, Chuck Schoene General Manager More

Kewanee, Illinois
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 14, 2013

This place has villas, which are very nice, and clean; the staff is friendly, and the breakfast is nice too. But no pool or whirlpool, which we found a bit disappointing for a Residence Inn. There are other places nearby which do have that, if it's what you're looking for.

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review

BFE26, Thank you for staying with us at the Residence Inn. St. Louis / Westport. We appreciate your review on TripAdvisor. Our pool and whirlpool are outdoor which in turn, does make it seasonal. Please join us again in the summer when the pool is open, as well as our fire-pit and BBQ. Thank you, Chuck Schoene General Manager More

Saint Louis, Missouri
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2013

We stayed in this Residence Inn for 4-5 months and we enjoyed every single day. The staff is very good and friendly. They cater to many requests that you make and are extremely hospitable. Very good breakfast every day and Supper on weekdays too. I loved the cookies and brownies they bake so fresh.Nice, clean hotel and wonderful location..you can... More

Was this review helpful? Yes 1
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review

Erasmi3456, Thank you very much for taking a moment and sharing with us and TripAdvisor about your most recent extended visit. We are very pleased to hear how much you enjoyed your stay and look forward to your next visit. Thank you again, Chuck Schoene General Manager More

Columbus, Ohio
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 12, 2013

I stayed here for 3 nights in one of the penthouse suites with my friend, and it was a real luxury for each of us to have a separate bedroom and bathroom. We asked for a quiet room and got one away from the entrance drive, and it was super quiet. It was more like living in a condo than... More

Was this review helpful? Yes 1
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review

rmore9, Thank you for taking the time to post your review on TripAdvisor of your most recent stay. I am so happy to see you enjoyed your stay. We strive to deliver Service So Memorable for every guest, and it looks like we succeeded! Thank you Chuck Schoene General Manager More

BANGALORE
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2013

Stayed here for 4 months no one can match hospitality of this Residence Inn. Its not a hotel, it is actually a residence.. We checked in to a studio suite, Although there 2 Bedroom Pent house are amazing but costly. Great Supper in the evening, I loved cookies..

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review

AMIT2106, Thank you so much for your kind words, regarding your most recent stay with us at the Residence Inn St. Louis/Westport. We appreciate you taking the time to let TripAdvisor and other people know of your great experience. We look forward to your next visit, Chuck Schoene General Manager More

Carlstadt, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2013 via mobile

Stayed here 1 night for business , room was nice and clean, and comfortable. Too much furniture, felt like every time I turned around I was bumping into something. It worked and was a nice change of pace. I would stay again.

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review

Jeff W., Thank you for staying with us at the Residence Inn St. Louis/Westport. We are all glad to hear you enjoyed your stay with us and that you will be returning if you visit our area again. Thank you, Chuck Schoene General Manager More

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Additional Information about Residence Inn St. Louis Westport Plaza

Also Known As:
Residence Inn St. Louis Westport Plaza Hotel Creve Coeur
Residence Inn St. Louis Westport Plaza Hotel
Residence Inn Saint Louis
Saint Louis Residence Inn
Residence Inn St. Louis Westport Plaza Saint Louis/Maryland Heights, MO
Address: 1881 Craigshire Road, Maryland Heights, Saint Louis, MO 63146
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 hotels in Maryland Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn St. Louis Westport Plaza 3*
Reservation Options:
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