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Hawthorn Suites by Wyndham St. Louis Westport Plaza

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1881 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Residence Inn St. Louis Westport Plaza)
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Hawthorn Suites by Wyndham St. Louis Westport Plaza
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163 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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5 of 5 stars Reviewed 3 days ago NEW via mobile

The Manager Kati, was extremely awesome. We were given the wrong room for a family and when we asked for another room, the manager gave us one of the best ones she had. She was very sweet about it, great attitude. Will definitely stay there again if we go back.

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Kallyallen89, Thank you for your review and great remarks about Kati. She is a great addition to the staff and always looking for ways to improve for herself, the guest and her team. We definitely look forward to your next visit, Chuck Schoene General Manager More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed one night here with a good rate I booked online, and I was pleasantly surprised. The location of the hotel is peaceful, and is welcoming when you arrive. The staff were friendly, the breakfast had a lot of options, and our room was very clean and roomy. We didn't use the pool, hot tub, or fitness room, but... More 

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

klmntop, Thank you for your review of the Hawthorn Suites by Wyndham St. Louis. I am pleased to see you enjoyed your stay and our 50% larger rooms than your typical hotel gave you plenty of space. Sorry about the noise from shower in room above you, but glad you were used to and able to use the complimentary ear... More 

Scotia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed here for 5 nights and really enjoyed it. The 2 queen beds were very comfortable and with the room darkening drapes we slept very sound. There was a separate bedroom upstairs with it's own full bath. There were 3 flat screen TVs and the downstairs bedroom had two doors that you could swing open or shut if... More 

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Suekpti, Thank you so very much for your extended review. I think you mentioned every service we offered, and sounds like you may have used them as well. I really enjoy reading such thorough reviews as they can show us all our strengths and opportunities. Our staff is trained in Hawthorn's "Count On Me" Service style, so every guests feels... More 

Newburgh, IN
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We were traveling to Saint Louis planning to see the Shakespeare Festival in Forest Park and the next day pick up son and grandchildren at the airport for a rafting trip on the Current River. So we needed two rooms, one the first night and another the second - hopefully close by. The staff was so accommodating in providing a... More 

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

MG396, Thank you so much for your great review and rating. I am very excited to read your review to the staff in our next morning meeting. I also enjoyed reading how much you enjoyed all the services and amenities that you were able to experience. We look forward to seeing you again soon, Chuck Schoene General Manager More 

Battlefield, MO USA
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent two nights at this property. It is a bit hard to find but a good GPS will get you there. Multiple unit two story blocks with "homey" look and atmosphere. Large rooms, ours had queen bed and sofa sleeper, lounge chair and two chairs at small kitchen table. Kitchen is well laid out and nicely appointed with everything you... More 

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Amunhotep, Thank you for the great review and rating. Our staff works hard every day to deliver that Wyndham "Count On Me" service and it looks like we were successful. The breakfast lady, Colisha, does a fantastic job and is one of our most veteran staff. I look forward to reading your comments to the staff and your next return... More 

Roscoe, Illinois
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I found this hotel on the web as I was searching for a hotel with an outdoor pool and suites. We were very pleased with the accommodations (two BR suite with loft). Lovely outdoor areas that included a lovely fire pit and social area next to the pool. Will definitely come again. The rooms are being updated and one recliner... More 

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Randalea, I am so pleased to hear about your first experience with us at Hawthorn Suites by Wyndham St. Louis. Hopefully you got signed up for Wyndham Rewards so you can start earning points for those free night stays. It was great reading about all the amenities you were able to use during your stay. The outdoor firepit is my... More 

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