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Hawthorn Suites by Wyndham St. Louis Westport Plaza

Certificate of Excellence
3.0 of 5
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1881 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Residence Inn St. Louis Westport Plaza)
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Hawthorn Suites by Wyndham St. Louis Westport Plaza
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Ranked #10 of 16 Hotels in Maryland Heights
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
George-Tina Missouri City, Missouri
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117 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Missouri City, Missouri
1 review
3 of 5 stars Reviewed 1 week ago

Stayed with wife and daughter. Pros: Suites with kitchen, has oven microwave and full fridge. Spacious Room which was clean Not too pricey Location is good Cons: Bed does not seem to be queen. Smaller Than the usual hotel queen bed. Front desk assured it was queen, but still seems we have way more space on our queen at home... More 

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

George- Tina, I appreciate you taking time to let us know about your most recent stay. We are always striving to improve and becoming the first choice for hotel needs in the market. I have discussed the issues you mentioned with the Department Managers and have worked to correct them as quickly as possible. We have also discussed ways for... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I'm glad I picked this hotel, the staff is exceptionally kind, and the whole stay made me feel at home. Even though the recliner looked a little outdated, the housekeeping staff did an amazing job with our room. Our check in experience was quick, and awesome. Sara at the front desk was very sweet and she helped us when needed.... More 

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

30090022, Thank you for your review on TripAdvisor. I enjoyed reading about your stay and will be passing on your comments to the team and especially Sara. We look forward to your next visit, Chuck Schoene General Manager More 

Sun Prairie, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

A good stay of 2 nights had by all. The air vent in the bed room blows directly on the head of the bed. Needs to have a deflector to direct air flow to center of room and not on my head.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Douglas J, Thank you for your review. I am pleased to read a good stay was had by all. I am having maintenance look into redirecting the air flow over the bed so other guests do not have this issue. We look forward to your next stay, Chuck Schoene General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Very nice, roomy, kitchen, top grade bath and bed linens, quiet, good breakfast. Mattress was too soft for me.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Ronald C., We are please to read you enjoyed your first stay at a Hawthorn Suites by Wyndham. We are currently looking into ways to improve the internet and hopefully on our next visit we will have it upgraded. Look forward to your next stay, Chuck Schoene General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

All of the staff we encountered were friendly and helpful. The room was well-appointed and comfortable. The location was perfect for our needs, and overall, it was a great value.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

TripAdvisor Member, Thank you for your review. We look forward to your visit in the future and should you need anything please feel free to contact us directly. Chuck Schoene General Manager Hawthorn Suites by Wyndham More 

Augusta, Georgia
1 review
4 of 5 stars Reviewed 3 weeks ago

Townhome-style apartments as a hotel. This is excellent for the business person who is constantly in the mega-hotel chain as a relief from the bland one-room hotel accomodations. Also good for the family wanting lodging without having to get multiple rooms. This is really a two bedroom apartment that you can have for the night. AirBNB can't beat this. Anything... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Jacob S, Thank you for your most recent review. I am pleased to read how satisfied you were with your stay. We are always looking to be the best and provide unsurpassed service. We are currently talking with our cable provider to update and upgrade our cable selection. This is just one area we are looking to improve over the... More 

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