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Hawthorn Suites by Wyndham St. Louis Westport Plaza

Certificate of Excellence
3.0 of 5
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1881 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Residence Inn St. Louis Westport Plaza)
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Hawthorn Suites by Wyndham St. Louis Westport Plaza
Best prices for: 1 room 1 guest
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Ranked #9 of 15 Hotels in Maryland Heights
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Michelle M St louis
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129 reviews from our community

Traveler rating
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    12
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    11
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52
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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St louis
1 review
3 of 5 stars Reviewed yesterday NEW

The room was ok . I had issues checking out , there was a smell that started in the am I ignored it and not=w am being charged over 600.00 for one night stay . Due to being accused of smoking in a non smoking room. I have severe asthma and can not smoke. I have stayed previously however Do... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were a late check in and ended up getting upgraded. This hotel was absolutely amazing. There's a reason why I love Wyndham. Would definitely stay here again, no question about it. And the breakfast was excellent!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

This place was awesome!!! But even better is the employees here! Every single one of them went out of their way to assure our stay was great!!! Because of my experience here, I will always use Hawthorne suites!!!!

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Jacksonville, Illinois
1 review
5 of 5 stars Reviewed 1 week ago NEW

when I saw the little sign that said "something to help you sleep" beside 2 sets of earplugs, I thought it might be noisy. But it was very quiet, clean and comfortable. I am on a fixed income and will appreciate 'deals', but I will definitely consider staying there again.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

glutenfreeatlast, Thank you for your review of your most recent and what appears to be your first stay with us. We always enjoy new people getting an opportunity to stay with us and sharing the feedback. We look forward to your next visit, Chuck Schoene General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Over all good. for some reason had a better expectation given Wyndham on decor and interiors

Review collected in partnership with Hawthorn Suites by Wyndham

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chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Trip Advisor Member, Thank you for taking time to do the review. I apologize we did not meet your expectations. We are in the middle of scheduling a renovation for the property to better meet our guest's expectations and hopefully surpass. I look forward to seeing all the changes in up coming visits, Chuck Schoene General Manager More 

Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The facility is wonderful and the staff are amazing. Carolisha, the staff during breakfast, was extremely nice and she went out of her way to offer to take our plates and clean up after us. One of the mornings I saw her after breakfast was closed and she said she missed me at breakfast (I slept in) and she asked... More 

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

beffers97, I can not wait to pass on your comments to Colisha. She will be so happy to hear she was mentioned in a review. Colisha is an outstanding team-member and has been Employee of the Year twice. I will be reading this in front of the whole team. Thank you and we look forward to your next visit, Chuck... More 

Carbondale, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Really enjoyed the hotel. I got a good price for this hotel and it didn't disappoint. They have a really good option of park &fly. The shuttle service was on time. Hotel was really good, Clean and Convenient. Front staff were helpful and friendly.

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

whitecastle08, Thank you for the review. We are pleased you had a great experience and everything went well with your Park & Fly package. I have passed on your comments to the staff. I look forward to your next visit, Chuck Schoene General Manager More 

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