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Hawthorn Suites by Wyndham St. Louis Westport Plaza

3.0 of 5
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1881 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Residence Inn St. Louis Westport Plaza)
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Hawthorn Suites by Wyndham St. Louis Westport Plaza
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Ranked #9 of 15 Hotels in Maryland Heights
A recent review
4 of 5 stars reviewed 2 days ago
945fredg Rolla, Missouri
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136 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Great Bend, Kansas
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I couldn't be happier with our stay. The location was convenient from the hospital and it was very affordable for being a suite with a kitchenette. Being able to cook instead of eating out for five days made it feel more homey than your traditional hotel room. The only complaint I would have is that the stains... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

507christina926, Thank you for your review. I am very glad to hear how much you enjoyed your stay and the comforts of our larger rooms. We appreciate you also sharing your concerns, and know we are addressing all of them with our renovation. Thank you Chuck Schoene General Manager More 

St louis
1 review
3 of 5 stars Reviewed 3 weeks ago

The room was ok . I had issues checking out , there was a smell that started in the am I ignored it and not=w am being charged over 600.00 for one night stay . Due to being accused of smoking in a non smoking room. I have severe asthma and can not smoke. I have stayed previously however Do... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Dear Michelle M., Thank you for taking the time to provide feedback regarding your recent stay. I am very sorry you feel you were unfairly charged a cleaning fee for the room. We do recommend that guests notify us immediately upon arrival if there is an existing problem with the room, this usually removes any ambiguity as to who is... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

We were a late check in and ended up getting upgraded. This hotel was absolutely amazing. There's a reason why I love Wyndham. Would definitely stay here again, no question about it. And the breakfast was excellent!

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Lisa M., Thank you for your "Phenomenal" review. It was a pleasure to read and pass on to the staff at our morning meeting. We look forward to your next visit, Chuck Schoene General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This place was awesome!!! But even better is the employees here! Every single one of them went out of their way to assure our stay was great!!! Because of my experience here, I will always use Hawthorne suites!!!!

Was this review helpful? Yes 1
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Latisha F., We strive everyday to provide a level of service that makes our guest want to come back and even tell others about it. It is obvious we hit a homerun with both. Thank you for your review and your business. We look forward to your next visit, Chuck Schoene General Manager More 

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