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Hawthorn Suites by Wyndham St. Louis Westport Plaza

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1881 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Residence Inn St. Louis Westport Plaza)
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1 room 1 guest
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Hawthorn Suites by Wyndham St. Louis Westport Plaza
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217 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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New Port Richey, Florida
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel was very comfortable and surprisingly nice. One room suite all newly decorated. Only disadvantage was pull out couch was in an awkward position in room, but couldn't be moved elsewhere due to room design. Equipped with everything one would need for an extended stay. Nice breakfast with real eggs. Close and convenient to airport.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

robyng935, Thank you for review of Hawthorn Suites by Wyndham St. Louis / Westport. Situated in Maryland Heights makes us convenient for your needs, from shopping and eating to local events and the airport. I am glad you enjoyed the new remodel of our rooms and we look forward to your next visit. Thank you, Chuck Schoene General manager More 

Buffalo Center, IA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When we arrived, we were told that we were being upgraded from a queen bed with a pullout sofa to a two-bedroom, two bathroom suite. What a nice surprise! The suite was very roomy and our son loved having an upstairs loft (with his own bathroom) all to himself. Everything was very clean and worked well. The only glitch was... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

x9641WFlisar, Thank you for the positive remarks. We pride ourselves in exceptional guest service, to make everyone comfortable during their stay! We will be sharing your comments with our staff in our next meeting, we enjoy hearing all guest feedback. We look forward to your return! Chuck Schoene General Manager More 

Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Clean, comfortable. A bit too much highway noise... However it was a nice touch that you gave earplugs in the room. Great breakfast. Nice staff. Will stay again.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

204gaylem, Thank you for your positive review. We pride ourselves in our personal touches, and exceptional amenities. We appreciate your feedback! Chuck Schoene General Manager More 

Elkhart, Iowa
1 review
4 of 5 stars Reviewed 1 week ago

The hotel overall is average, but the staff here is incredibly nice. Hot breakfast provided early in the morning, and the staff ensures that you are starting your morning right. Very courteous and excited to start your day in a cheerful mood. Very satisfied for the price point

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Colton C., Thank you for the review of your most recent visit. Our staff work very hard ensuring every guest receives our signature "CountOn Me" service. I look forward to reading your review in the next morning meeting. Thank you again, Chuck Schoene General Manager More 

Dallas, Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Undergoing improvements in August 2015. Replacing the couches, for example. Very spacious and great for extended stay. Pool, hot tub, 24/7 exercise facility, BBQ, outdoor social area/firepit, free breakfast, and close to several grocery stores. Staff is very friendly and any maintenance issues I've reported have been resolved the same day. Internet is slower than a 4G LTE cell phone... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

bmenke, I want to personally thank you for your review of our hotel. I truly enjoy reading our guest comments to the staff in our morning meetings. We look forward to your next visit Thank you Chuck Schoene General Manager More 

Evansville, Indiana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night on a quick fun trip to St. Louis. The location was convenient for our activities. The room layout was nice and the bed was comfy, and it was overall felt pretty clean, aside from a filthy sliding glass door. (Oddly, the sliding doors don't open and there are no balconies). The big problem I had was... More 

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

2000Denise, Thank you for your review. I apologize for the odor issue. Please know anytime you have any part of your stay that is not too or above your expectation or satisfaction to let us know. We always work to ensure our guests always want to be a repeat guests. There are several things we can do to solve almost... More 

Gallatin, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a last minute trip for us, and needless to say, we were more than pleased with our accommodations. This room was very clean and more than adequate with our full kitchen. We only wish that we could've stayed longer. The staff was very polite and cordial, and most of all friendly. From the workers at the front desk... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

917juliev, Thank you for taking time to let us hear about your recent Last Minute Trip. Here at the Hawthorn Suites by Wyndham St. Louis / Westport we really strive to make guests feel like they are part of our family. We look forward to your next and longer visit. Thank you Chuck Schoene General Manager More 

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