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Hawthorn Suites by Wyndham St. Louis Westport Plaza

3.0 of 5
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1881 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Residence Inn St. Louis Westport Plaza)
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Hawthorn Suites by Wyndham St. Louis Westport Plaza
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Ranked #9 of 15 Hotels in Maryland Heights
A recent review
5 of 5 stars reviewed 2 days ago
Molly B Edgerton, Missouri
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141 Reviews from our TripAdvisor Community

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    13
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    12
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58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edgerton, Missouri
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was a stop on our way through from Kansas City to Chicago. We were pleasantly surprised at the room and amenities! Room was clean and extremely sufficient for our needs. We didn't cook in the room, but could have if we had desired. The pool and fire pit/grill are was definitely appreciated, and we visited with some new friends... More 

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Molly B, Thank you so much for taking the time to let us know about your most recent stay. I am very excited to share your review with the Department Heads and the rest of the team. Maybe on your next visit you will stay longer to be able to enjoy the use of the kitchen. I will admit we... More 

Edgerton, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice rooms full of amenities. I highly recommend! From the fireplace to the firepit...comfort abounded. Very attentive staff including calling us shortly after checkin to see if we needed anything! Nice breakfast, nice pool and hot tub. Just a real nice place.

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

bealer68, I am always pleased to read a view from our most recent guests. We are always working on ways to improve and deliver a Count Me style service and it looks like the team succeeded. I can not wait to pass on your comments to the staff and we look forward to your next visit. Thank you, Chuck Schoene... More 

Branson, Missouri
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great place to stay. I loved this place. The pool area and the fire pit was awesome and relaxing. It was a safe place to stay.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

394babettem, Thank you very much for your rating and review. We strive very hard to bring you the kind of stay you can Count On over and over again. I look forward to passing your comments on to the team. Thank you, Chuck Schoene General Manager More 

jackson tn
1 review
1 of 5 stars Reviewed 1 week ago NEW

All was ok..I could feel springs in queen mattress and we didn't get our room cleaned after we left for activities when we reminded them

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Johnathanc235, Thank you for your review on TripAdvisor. I apologize we did not meet yours or our expectation of the type experience one would and should expect. I will be passing on your comments to my Operations Manager to inspect where we dropped the ball. Hope you can give us another chance on your next visit. Thank you Chuck Schoene More 

Great Bend, Kansas
1 review
4 of 5 stars Reviewed 1 week ago

My husband and I couldn't be happier with our stay. The location was convenient from the hospital and it was very affordable for being a suite with a kitchenette. Being able to cook instead of eating out for five days made it feel more homey than your traditional hotel room. The only complaint I would have is that the stains... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
chuck s, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

507christina926, Thank you for your review. I am very glad to hear how much you enjoyed your stay and the comforts of our larger rooms. We appreciate you also sharing your concerns, and know we are addressing all of them with our renovation. Thank you Chuck Schoene General Manager More 

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