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All 16 Maryland Heights hotels

Sheraton Westport Chalet Hotel St. Louis

3.5 of 5 Hotel   |   191 Westport Plaza, Maryland Heights, Saint Louis, MO 63146
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Sheraton Westport Chalet Hotel St. Louis
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Ranked #10 of 16 Hotels in Maryland Heights
A recent review
5 of 5 stars reviewed 5 days ago
Roz B Charlotte, North Carolina
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286 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

Had a wonderful stay at the Westport Sheraton Chalet Hotel. Due to the winter weather, the hotel was quiet. The room was well appointed -- the Front Desk and Maintenance staffs were terrific. We elected to GoGreen, so we didn't have a need to see the housekeeping staff. Only one thing I wish I could have changed -- the heating... More 

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Senior Contributor
43 reviews 43 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was nice. I stayed on the club level in the tower. The room was clean and the bed was comfortable. The club access was nice, for a club they had a good breakfast and evening snacks and access to snacks and drinks. The staff was friendly and checkin/checkout was fast and easy. The pool is outside which is... More 

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Seattle, Washington
1 review
1 of 5 stars Reviewed 1 week ago NEW

Stayed only one night, 02/20/2015, bedroom was dirty, the bathroom was dirty with hair and nail clipping remained in the corner of the toilet, towels had other people's hair in them. I call the front desk lady for help about the internet sevices she was useless, she even hang out the phone to me. You can hear people walking and... More 

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Las Vegas, Nevada
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed at The Chalet 3 times in the last four years. This last time was by far the best. They have remodeled most of the hotel. The public spaces are the most improved. What they have not improved is the service and the cleanliness. To give you an example I walked into the hotel bar, the bartender was... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Our room was very nice and we had a balcony overlooking the pond. The staff was very nice and helpful. We needed to extend our stay an extra day due to the blizzard in Chicago and they were very accommodating. The internet service was excellent as well with great signal and speeds.

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Belize City, Belize
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had the misfortune to stay at the Sheraton Chalet recently. When confirming the reservation 2 weeks earlier I asked for a refrigerator to be in the room upon arrival. I also requested a balcony. When checking in no balcony available and there was no frig in the room. I called 3 times for the frig to be brought up... More 

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Toronto, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 17, 2015

Though I stayed in this side of the hotel, it's connected to the tower on 900 Westport which is where my review is posted. In short, there's nothing that would make me go back to this hotel. Substandard rooms, service, food, room amenities, etc. Can't find anything good to say

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2015

Our stay at the Sheraton chalet was wonderful. The staff, cheery and sweet. The room, very nice and clean. Our first night we couldn't get the heat to work, we mentioned it to the front desk, it was fixed in no time!! The club lounge on the 5th floor was Great!! There's a gentleman that works in there during the... More 

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Mission, KS
1 review
1 of 5 stars Reviewed December 9, 2014

I'm here for a business trip (the client selected the hotel). The room is dirty. And they put me on the ground floor - the problem with that is the room has a door that goes to the outside - not safe for a single woman traveling alone. I tried calling the front desk to see if they could change... More 

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Chicago
Top Contributor
102 reviews 102 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 2, 2014

Inside is in decent shape, but exterior could use a facelift. The staff were friendly enough and parking was adequate. Convenient to expressway. Decent non-chain restaurants are approximately 10-15 minutes by car with nothing exceptional close by.

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Additional Information about Sheraton Westport Chalet Hotel St. Louis

Address: 191 Westport Plaza, Maryland Heights, Saint Louis, MO 63146
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Westport Chalet Hotel St. Louis 3.5*
Number of rooms: 300
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Also Known As:
Saint Louis Sheraton
Sheraton Saint Louis
Sheraton Westport Chalet Hotel St. Louis Saint Louis/Maryland Heights, MO

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