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Sheraton Westport Chalet Hotel St. Louis

191 Westport Plaza, Maryland Heights, Saint Louis, MO 63146
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Sheraton Westport Chalet Hotel St. Louis
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Sheraton Westport Chalet Hotel St. Louis
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296 reviews from our community

Traveler rating
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    89
    70
    42
    28
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141
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
20 reviews 20 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Beautiful hotel, very clean. The grounds were gorgeous many tulips, a small lake out back lots of grass and trees. There were some restaurants/bars right next door and a McDonalds. My room was very nice clean lots of room, large TV. There was a bar that said it had 90 different kinds of wine, I never made it to, in... More 

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Jackson, Missouri
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our annual conference was a great success due to the wonderful staff at the Sheraton Lakeside Chalet. We had an excellent meeting, great food, very positive experience. Our group was large, over 500 women, and I have heard nothing but very positive feedback. I would come back in a second!

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Watertown, Wisconsin, United States
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

It was Ok. Really great service, but the hotel itself was not someplace I would stay for fun or on a vacation. I steped out on to the balony from the room and the paint was peeling. No pool in the building.

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Kentucky
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

This is my last night staying here. Unless I'm forced to stay here I won't be coming back. Toilets don't flush unless you hold the handle. The shower temperature takes a long time to change. No refrigerator in the room, at least not mine. A coworker who also stayed here had spiders in his room. Had a cockroach this morning.... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Purchased the room via Hotels.com and I'm very pleased with the room with received. King suite with balcony overlooking the lake. The room was spacious, but not much to do in the hotel without reservations. We had to find dinner elsewhere for the night. I love the area - this wouldn't be my first choice in a hotel in Westport,... More 

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Mountain Home, Arkansas
Top Contributor
79 reviews 79 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the first floor rooms. They were up to expected standards except for the exterior doors & windows. These rooms each have interior (they're fine) and exterior doors. They are "Chalet" style from the original building. Our door (to the lake) was once smashed down and since repaired. However, not well enough so the latch works. You must... More 

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Vassar, Michigan
Top Contributor
74 reviews 74 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My work partner and I got stranded for the night and the airline put us up in this hotel. It was a nice surprise. It was a beautiful hotel with so much to do within walking distance. I loved all the restaurants that were just a walk down the block. My only hold back was the lack of a pool... More 

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Leawood, Kansas
Contributor
17 reviews 17 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is fine, the front desk was nice and helpful, the maid was very sweet and my room was clean. However, if you are unfortunate enough to stay on the 3rd floor (basically a room in the 300's don't plan on sleeping. It was terrible, both nights, people were walking by, yelling, pounding on each others doors at all... More 

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Hampshire
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The pluses - The service from checking in/out to the housekeeper was great and the public areas are quite nice. If you are looking for things to do, there is plenty of enjoyable nightlife to be found at the resort. We had a lovely view of the outdoor pool and what during the summer is most likely nice landscaping. The... More 

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Leicester, United Kingdom
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here some time back, went to st Louis with work, had a great stay friendly staff and many bars and restaurants nearby on the promenade, would definitely stay here again. good breakfasts too, room had a balcony which was nice.

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