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Sheraton Westport Plaza Hotel St. Louis

Certificate of Excellence
900 Westport Plaza Dr, Maryland Heights, Saint Louis, MO 63146
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Best prices for: 1 room 1 guest
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Sheraton Westport Plaza Hotel St. Louis
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Sheraton Westport Plaza Hotel St. Louis
Sheraton Westport Plaza Hotel St. Louis
Sheraton Westport Plaza Hotel St. Louis
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306 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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St Louis
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Our group the MMBC has been working with the Sheraton Plaza for over 20 years. We have an annual weekend event in April and they could not be any better to work with. Nancy in sales, Tracy in banquets and Aaron in housekeeping make a great team. Anything that comes up over the weekend is attended to immediately. We have... More 

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Milwaukee, Wisconsin
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Had the opportunity to stay at the Westport Sharaton last week and was pleasently surprised. Room was updated and comfortable. Staff was professional and courteous. Mentioned to the staff that there was debris in the entry and they took care of immediately. The hotel is part of an entertainment complex so there is no shortage of restaurants or entertainment.....really have... More 

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Lincoln, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stopped by on our honeymoon before flying out of St. Louis airport. When we arrived Shawn was working the front desk. She treated us like complete royalty and couldn't have been nicer. It was really the perfect start to our trip thanks to the staff!

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New York City, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The manager, A.J. at the front desk was very rude to me. When I checked in, he promised to refund me the difference between the room charge after corporate discount (for which I had the corporate code) and the actual amount charged to me. At the time of checkout, the staff said it cannot be refunded to me, since it... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Pros: staff was very friendly & helpful, room was great size for 2 adults and 3 children, homey environment, bed & sofa bed were very comfortable, restaurants on site or short walking distance, pool was nice, a bit small but nice, lobby was beautiful, bar was nice & good size. Cons: breakfast isn't included with your stay, a bit noisy... More 

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Coralville, Iowa
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice accomodations. Very clean. Desk was very attentive. The free WIFI was only in the lobby. You have to pay for it in your room. The pool was small and very crowded. No hot tub. Starbucks coffee in the lobby and rooms. Pets were ok and were free.

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Chicago, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2015

Very nice accomodations. The rooms are clean and updated. Very comfortable bed and nice size room. The desk attendants are very friendly. The bar area is trendy and good size. It is located in a great area with a small mall connected to it where there is a good selection of restaurants and nightlife.

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Senior Contributor
43 reviews 43 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 23, 2015

We took a weekend get a way to st.louis . Our stay here last time was wonderfull , so we came back . Everyone here at the Sheraton was great. The service you recieve is just outstanding . Our room was clean and housekeeping done a wonderfull job every day. The beds and pillows are real comfortable. The bathroom VERY... More 

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New York City, New York
Top Contributor
50 reviews 50 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 8, 2015

Spent one night in this Sheraton in February 2015. The hotel itself has a good standard, with spacious clean and refurbished rooms. The pool and the gym are modern and large. Bit what makes the hotel special is the quality of the staff who are helpful to the fault. Probably the best genuine staff I interacted with in North America... More 

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Northbrook, Illinois
Top Contributor
192 reviews 192 reviews
36 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed February 1, 2015

We recently stayed at the Sheraton by using cash and points. It was a great deal for a hotel close to our family. Upon check-in I asked if breakfast was included in our rate. The front desk associate said that it wasn't but offered to give us free breakfast because he hadn't used his allotment of free breakfast passes. I... More 

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