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Sheraton Westport Plaza Hotel St. Louis

Certificate of Excellence
900 Westport Plaza Dr, Maryland Heights, Saint Louis, MO 63146
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Sheraton Westport Plaza Hotel St. Louis
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Sheraton Westport Plaza Hotel St. Louis
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324 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indianapolis, Indiana
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for a weekend, visiting St. Louis for the first time and over the 4th of July holiday season. Rooms were ok, nothing to rave about, no hairdryer which drove my wife crazy. I was a bit disappointed that there was a significant chip/crack in the bathroom mirror, which I would have thought would have been fixed. Indoor pool... More 

Was this review helpful? Yes
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello Jason J, and thank you for posting your comments regarding your recent stay. I would like to apologize for the issues with your bathroom and the missing hair dryer. I have sent a message to Maintenance and Housekeeping to fix that issue and the broken mirror. We are very happy that your stay was pleasant and we hope you... More 

Milwaukee, Wi
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

On our way to TX- a quick night's rest to refresh! Using priceline's app we got a 3 & 1/2 star hotel for an amazing price & this sheraton deserves all of it's stars!!! We were greeted by 2 very friendly & welcoming front desk people ( it was 1 AM) that were very helpful!!! The beds were amazing &... More 

Was this review helpful? Yes
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello Wisconsin2, thank you for staying with us on your way to Texas! We are so glad you were able to get some rest while here at the Sheraton. I will pass on your wonderful comments to our Front Desk Manager to share with our associates. We hope next time you can spend a little more time at the Hotel... More 

Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lot of rains this time in STL so had to spend lot of time in ad around the premises. Lot of good restaurants and bars next to hotel in Westport plaza. The hotel is room, bed is very comfortable. Small but nice gym and swimming pool. And the staff is very accommodating.

Was this review helpful? Yes
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello Bhushan S, thank you for posting your comments regarding your stay. We are so pleased you had a nice time even with all the rain we have been having! Our Sweet Sleeper Beds do make for a great nights' sleep! Thank you for staying with us and we look forward to seeing you again when you are in St.... More 

Newark, New Jersey
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for a business meeting. There was a problem with my reservation so I was given club access and some extra points. Vernisha checked me in and she was very sweet and professional. The staff here is excellent. From Vernisha (check-in) to Erin (check-out), and every time I passed the front desk, I was greeted with a friendly smile... More 

Was this review helpful? Yes
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello 198cindyc, thanks for posting your comments regarding your stay. We are so pleased that you had a nice time and that you were able to utilize our shuttle to get downtown for sightseeing. Our Chef does a fantastic job and our Front Desk and Housekeeping staff are wonderful, I will pass along your comments to Management so they may... More 

t. Louis, Missouri
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff was friendly & informative. Upon check in We were upgraded without even asking. Our stay was perfect. And, within walking distance to Patrick's, where we were eating dinner. We were most pleased.

Was this review helpful? Yes
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello Lea K, thanks for posting your comments regarding your stay with us! I am very pleased that your visit was a pleasant one, and that you enjoyed our Sweet Sleeper Beds!!! Please come back and stay with us again soon, we appreciate your business! More 

Glencoe
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel was clean & the front desk staff was very accommodating. The room was nice, a little dated but nice & clean. Loved the bed. The pool is a bit of a hike from the tower rooms ( didn't like walking thru westport plaza with a cooler & swim trunks on.... I suggest driving to the pool..... the food/drink... More 

Was this review helpful? Yes
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello RobertH, thank you for posting about your experience with us. We appreciate your business and hope to see you back again soon. I am excited to let you know that we are renovating not only the inside of the Chalet but the outside as well! Come back to see the amazing updates in the Fall! More 

Level Contributor
142 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We found the best price ever for this level hotel on a "hot" discount website. The hotel staff was very nice. The room was mostly updated with some traces of the old left over. Beds were very comfortable and the room was clean. Easy on and off highway. Nice touches: Free parking, free wifi and free water bottles in the... More 

Was this review helpful? Yes
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello FederalExpress, thanks for posting your comments regarding your recent visit. We are very pleased that your experience was a positive one! Our staff is superb and we are so happy that you were able to see that firsthand. Thank you again for your business and we look forward to your next stay! More 

Carbondale, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed staying here, the staff is very friendly and helpful. The rooms are modern and the bed is really comfortable. They also provide a shuttle to the airport. They do charge for internet, but if you are a spg member then its free i would recommend this place to anyone that is looking to stay in a really... More 

Was this review helpful? Yes
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello Whitecastle08, thank you for posting about your recent stay. We are very pleased you had an enjoyable time while here at the Sheraton. We love our Sweet Sleeper Beds too! We look forward to seeing you again soon in Westport! More 

Bentonville, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2015

Stayed here on a business trip and left very satisfied. Hotel looks a little old on the outside but not inside. Facility is clean and well kept. Rooms have a decent amount of space and was comfortable and clean. Only thing I'd fix with the rooms was the shower pressure (not strong at all). Just an observation as well: while... More 

Was this review helpful? Yes 1
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello FSMGuest229, thank you so much for your comments regarding your stay! I will pass on your comments regarding the shower issues to our Maintenance dept to see if they are able to offer a solution. I will also pass on your comments regarding Jessica to the F&B manager. We appreciate your business and look forward to your next stay! More 

Mattpoisett, MA
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 29, 2015

I have stayed at we Sheraton Chalet in Westport many times over the past 15 years. They have upped their game in several areas over the years. I now consider them on par with other good quality business hotels. I don't rate them more than average for a Sheraton, but they are what you should expect, clean rooms with reasonable... More 

Was this review helpful? Yes 1
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello Ron_in_paradise, thank you for taking the time to comment on your past experiences with us, we appreciate your business and look forward to your next stay! I am very pleased to announce that we are renovating the rooms at the Chalet starting this Fall, we are very excited to be able to improve our accomodations and your experience. Thanks... More 

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