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Sheraton Westport Plaza Hotel St. Louis

3.5 of 5 900 Westport Plaza Dr, Maryland Heights, Saint Louis, MO 63146
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#4 of 16 Hotels in Maryland Heights
271 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Sheraton Westport Plaza Hotel St. Louis
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Sheraton Westport Plaza Hotel St. Louis
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271 reviews from our community

Traveler rating
    110
    73
    56
    19
    13
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50
42
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127
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I wanted to like this hotel, the lobby is spacious and warm and Corinne, who checked me in was very friendly and professional. I stayed in a king room with club access and the room was nice enough, your standard fare... One problem I did have was I called the front desk twice for additional towels and never received them... More

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Illinois
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I am a lifetime Platinum member of Starwood and have stayed at this hotel twice in one month. Both times it was equally horrific. The hotel is understaffed. Due to the demise of Westport Plaza and lack of tourist traffic, they now cater to cheap hotel room clientele. Which is fine ... Unless you're charging Starwood Rates. The experience, both... More

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Weymouth, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel from Aug 20 to Aug 24 and was made to feel right at home from the moment I checked in. Corrine especially helped me at the front desk. She coached me on joining Sheraton's points program. From there I met AJ & Karen, young manager trainees, who were helpful and knowledgeable as to the St.... More

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Springfield, Missouri
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff are excellent. Always helpful and greeting you each time any one of them sees a guest. The service we received at our group functions was tremendous. The morning breakfast buffet that our group had each morning our convention was there was the best variety. The housekeeping staff were efficient and helpful. The VIP room was so nice for... More

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Pflugerville, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Even though it's a bit tricky to get to this hotel from the airport, it's worth the trip. Westport Plaza has quite a bit to offer in terms of food and entertainment. The Sheraton rooms are nice and bed comfy. All of the staff were welcoming and friendly, especially the Club Lounge attendant. Overall, we enjoyed our stay.

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Kidlington, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Rooms are clean and pleasant, beds are comfy, staff very nice and service good, Good location if no car as resturants within walking distance Free wifi if a starwood member Room service is prompt and good food , but not cheap

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Palo Alto, California, USA
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My stay was very pleasant! Staffs were very nice, while club level service was outstanding, while the food there was good as well. Being a Starwood member, they took out the charge for Wifi, which was very nice of them.

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Chicago, Illinois
Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The rooms in this Sheraton are just okay. Definitely below the normal quality of a Sheraton. The rates are cheap, as this is a far-flung suburb of a midwestern city. The service was quite poor. No Platinum recognition or upgrade. Nobody could get straight the breakfast hours in the Club Lounge, and the service in the restaurant was really bad.... More

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Cedar Rapids, Iowa
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this property several times over the past few years. The location for us within walking distance of some restaurants is nice and we find it convenient for getting to all of the local attractions as well. We checked in on a Friday afternoon and were greeted with friendly service and a room that was ready. We... More

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Georgetown, Kentucky
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed 4 days for a WW2 veterans reunion and fell in love with the place. The fitness center is over the top, the room was spacious and excellent, bed was comfy, Starbucks coffee in the room, big screen TV and just a dayum fine experience. Very attentive staff. The down side tis the breakfast buffet was a bit pricey... More

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Adam M, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Thank you for taking the time to fill out a review on our hotel. We are glad you enjoyed your stay with us and got a good nights rest on our Sheraton Sweet Sleeper bed. I will pass along to my staff about your fine experience. I am sure they will be glad to hear it. More

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Additional Information about Sheraton Westport Plaza Hotel St. Louis

Address: 900 Westport Plaza Dr, Maryland Heights, Saint Louis, MO 63146
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Westport Plaza Hotel St. Louis 3.5*
Reservation Options:
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Also Known As:
Sheraton Saint Louis
Saint Louis Sheraton
Sheraton Westport Plaza Hotel St. Louis Saint Louis/Maryland Heights, MO

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