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Sheraton Westport Plaza Hotel St. Louis

Certificate of Excellence
900 Westport Plaza Dr, Maryland Heights, Saint Louis, MO 63146
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Best prices for: 1 room 1 guest
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Sheraton Westport Plaza Hotel St. Louis
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Sheraton Westport Plaza Hotel St. Louis
Sheraton Westport Plaza Hotel St. Louis
Sheraton Westport Plaza Hotel St. Louis
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311 reviews from our community

Traveler rating
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    58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Lenox, Illinois
Top Contributor
109 reviews 109 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had to go to St. Louis for a wedding. I noticed when looking for hotels that a lot of the hotels that are downtown charge extra for parking each day, so buyer beware of the fine print. This hotel has plenty of parking and is conveniently located right off the interstate. The lobby was very clean and spacious and... More 

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Gray, Georgia
Top Contributor
62 reviews 62 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I visited this hotel for a conference and had no idea where I was going until the taxi pulled up in front. I was surprised how isolated this location was from anything and how close this hotel is to the interstate highway. The guest rooms at this hotel must have paper thin walls. Particularly in the mornings, you could hear... More 

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Senior Contributor
32 reviews 32 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel. Clean and friendly. Beds are so comfortable. Staff is very friendly. Nice bar, bit pricey. Spacious rooms. Late checkout is a plus (noon). Would definitely stay again! Only negative was the water pressure in the shower. May of just been our room.

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Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello towritelove, thank you so very much for your comments regarding your stay with us! We are so pleased you had a pleasant time and look forward to you returning to our Hotel in the future. I will pass your comments on to our GM. Once again, thank you for staying with us and have a wonderful Holiday weekend! More 

southern Illinois
Top Contributor
119 reviews 119 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There are two Sheraton's together. The Sheraton Westport Plaza Hotel is the taller "tower" hotel with an indoor pool while the Chalet is a bit smaller and has an outdoor pool and play area. We stayed at the Plaza and it was nice. The hotel was clean and neatly decorated. There was adequate (free) parking. The staff member that checked... More 

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Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello worknschoolmom23, thank you for your nice comments regarding your stay. We appreciate your business and apologize for the commotion you encountered at the pool. We hope you will return to stay with us when you are in St. Louis again! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Meeting rooms were very clean, well designed for adding space for additional seating & tables. Staff were very pleasant & helpful in setting up to allow for rapid change over for the next meeting. A very good experience for participates.

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Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello KeithN, we are very pleased that your event was a success and that you had a pleasant experience while at the Sheraton. We look forward to hosting your events in the future! More 

St Louis
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Our group the MMBC has been working with the Sheraton Plaza for over 20 years. We have an annual weekend event in April and they could not be any better to work with. Nancy in sales, Tracy in banquets and Aaron in housekeeping make a great team. Anything that comes up over the weekend is attended to immediately. We have... More 

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Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello Billb, thank you so much for staying with us once again for your conference! We are pleased that things went smoothly and are very glad to host your event for the next two years! More 

Milwaukee, Wisconsin
Contributor
16 reviews 16 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Had the opportunity to stay at the Westport Sharaton last week and was pleasently surprised. Room was updated and comfortable. Staff was professional and courteous. Mentioned to the staff that there was debris in the entry and they took care of immediately. The hotel is part of an entertainment complex so there is no shortage of restaurants or entertainment.....really have... More 

Was this review helpful? Yes 2
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello Comet1, thank you so much for the comments regarding your recent stay! We are delighted that you and your four legged friend enjoyed your visit! We look forward to your next stay with us. More 

Lincoln, Illinois
2 reviews
5 of 5 stars Reviewed April 12, 2015 via mobile

Stopped by on our honeymoon before flying out of St. Louis airport. When we arrived Shawn was working the front desk. She treated us like complete royalty and couldn't have been nicer. It was really the perfect start to our trip thanks to the staff!

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Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello Andy0485, congratulations on your wedding! Thank you for sharing your comments regarding your stay with us. We appreciate your business and look forward to having you stay with us again, perhaps for your 1 year anniversary! More 

New York City, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 5, 2015

The manager, A.J. at the front desk was very rude to me. When I checked in, he promised to refund me the difference between the room charge after corporate discount (for which I had the corporate code) and the actual amount charged to me. At the time of checkout, the staff said it cannot be refunded to me, since it... More 

Was this review helpful? Yes 3
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello MrBips, I would like to apologize for the issues you encountered during your recent stay. I can assure you that your experience is not what we strive for here at the Sheratons and we would like to address the situation. If you would please provide your room number and the dates of your stay, we would like to speak... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 28, 2015

Pros: staff was very friendly & helpful, room was great size for 2 adults and 3 children, homey environment, bed & sofa bed were very comfortable, restaurants on site or short walking distance, pool was nice, a bit small but nice, lobby was beautiful, bar was nice & good size. Cons: breakfast isn't included with your stay, a bit noisy... More 

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Amenities