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All 16 Maryland Heights hotels

Sheraton Westport Plaza Hotel St. Louis

3.5 of 5 Hotel   |   900 Westport Plaza Dr, Maryland Heights, Saint Louis, MO 63146
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72%
Ranked #3 of 16 hotels in Maryland Heights
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Kim T Saint Louis, Missouri
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261 people have reviewed this hotel

Traveler rating
    108
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Vancouver, Washington
1 review
1 of 5 stars Reviewed 1 week ago

I was very unhappy with my stay and treatment this visit to the Sheraton Westport Plaza. I showed up about 3 hours early for check-in to see if they could get me into my room early and was greeted in a friendly enough way. However, the fellow then tried to play off that I had reserved a room at the... More

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

From the time we got there for our event up to the time we checked out, we received excellent service. Everyone was extremely nice, our reunion was a success. All the questions that I had were answered right away and the food at the banquet was awesome!

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Flushing, Michigan
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed in the 'Chalet' portion previously, and this year it was the Plaza for work - we had our meetings in their conference center rooms and ball room as well. I arrived at 11am and my room was ready! The room was on the Sheraton Preferred Guests floor- it had a king sized bed, coffee maker, starbucks coffee,... More

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Houma, Louisiana
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Upon arrival you get the feel of a cottage vibe. Steeping into to the hotel lobby you get a little more of an updated feel. Not carried through though. Although the amenities really lacked and the rooms really need updating, we overall enjoyed our stay.

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Elgin, SC
Top Contributor
76 reviews 76 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Let me start out by saying...what room does NOT have a fridge in it? Really? Now that I have that out, let's move on to the pool. The pool is lovely, is it not? The pictures are wonderful and it is quite a nice pool. It's better when the staff get their ducks in a row to ensure it is... More

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Adam M, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Thank you for taking the time to give us your feedback. I am very sorry that our indoor pool was closed during your stay. Any time there is a chemical imbalance we are required to shut down the pool per St. Louis County Health Department. We had no intention of having the pool closed during normal hours and we did... More

Vancouver, Washington
Top Contributor
102 reviews 102 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here 1 night prior to flying out the next day. Lobby was pretty busy when we arrive (I think there were possibly several wedding parties). Despite being quite busy (& dealing with several "demanding" guests) the front desk staff were always professional & welcoming to every guest. We were in a Club Level room that was very comfortable. The... More

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Adam M, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Thank you for taking the time to write a review. We certainly appreciate your feedback. We are very glad to hear that you were impressed with our front desk team. We try to handle every guest like they are our very first guest of the evening. We are glad to hear you enjoyed our dinning options. It is our goal... More

Overland Park, Kansas
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed here one night on our way to Tennessee. Everyone we encountered was super friendly and accommodating. The bed was comfortable and the room was spacious. And the place is clean and well maintained. Will stay here again next time.

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South Fulton, Tennessee
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We just returned home from our yearly trip to St. Louis and this wonderful property. We always expect excellence here and this time was even more spoiled than ever. The staff at this hotel is as good as it gets. Kara, Summer, and Midori at the front desk were so nice and helpful. We spent 5 nights and were greeted... More

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Adam M, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Thank you for taking time out of your day to fill out a review. We are always glad to have you back each summer. We always try to make sure we take care of our repear guest. I am glad to hear you enjoyed our Sheraton Sweet Sleeper bed and got a good nights rest. Im sure the breakfast you... More

New York City, New York
Top Contributor
64 reviews 64 reviews
50 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here overnight for business. The staff is very friendly, Erica and Missy are absolute sweethearts. My room was clean and well appointed. My only complaint is that my shower head was very low. I'm 5'9" and the shower head was level with my chin. It was a tad annoying but it was ok. There's a very good bar/ restaurant... More

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Adam M, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Thank you for taking the time to fill out a review. I am very happy to hear the Erica and Missy provided you with the service you expected. I will communicate with the Director of Engineering that the shower heads may be a little low for some people. We appreciate all the feedback we can get in order to help... More

USA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 15, 2014

My group met at this hotel for our biennial conference, and I had a great experience. The meeting rooms provided a great venue for our conference. My room was also comfortable and nice. We really appreciated that the hotel is located in a pedestrian mall, allowing us several meal options within walking distance without having to cross major roads. We... More

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Adam M, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

We are very glad to hear you had a good conference experience with us. Our staff does everything they can to try to make meetings as stress free as possible while our guest our hear. It is great to hear that we were able to make that happen for you. We invite to schedule any future conferences with us in... More

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Additional Information about Sheraton Westport Plaza Hotel St. Louis

Address: 900 Westport Plaza Dr, Maryland Heights, Saint Louis, MO 63146
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Westport Plaza Hotel St. Louis 3.5*
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Also Known As:
Sheraton Saint Louis
Saint Louis Sheraton
Sheraton Westport Plaza Hotel St. Louis Saint Louis/Maryland Heights, MO

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Maryland Heights
Hotel Class
Official Description (provided by the hotel)
Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Ideally situated for business, leisure, or weekend getaways T he Sheraton Westport Plaza Tower Hotel St. Louis is close to corporate headquarters, restaurants, exclusive shops, and entertainment. And we’re across the street from our sister hotel, the Sheraton Westport Lakeside Chalet Hotel. Created to be mini-retreats, our amply sized guest rooms, have room to spread out in. Tap into the High Speed Internet Access (Wi-Fi is also available in the lobby), take in the view from the balcony, enjoy in-room movies, and get the best sleep yet in The Sheraton Sweet Sleeper™ Bed. There’s also fresh coffee on hand to help greet the day ahead. Splash around in the pool with family or work up a sweat in our fitness facility or jogging path. Try your hand at something new like at the golf courses nearby or simply relax with live entertainment. Bring a group of just about any size together. Dinner for 8? For 18? For several hundred? With combined meeting space of over 42,000 square feet and our state of the art conference center, our planning staff and audio/visual technicians are ready to help plan and create a memorable meeting, conference, or celebration. Immerse yourself in the excitement our city has to offer. We look forward to welcoming you to the Sheraton Westport Plaza Hotel St. Louis. ... more   less 
Number of rooms
210

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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