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Homewood Suites St. Louis-Riverport

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13639 Riverport Drive, Maryland Heights, Saint Louis, MO 63043
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Homewood Suites St. Louis-Riverport
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297 Reviews from our TripAdvisor Community

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Traveler rating
    122
    97
    35
    23
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • German first
  • Portuguese first
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    (297)
  • Mar-May only
    (85)
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    (101)
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There are newer reviews for Homewood Suites St. Louis-Riverport
See the most recent reviews
A TripAdvisor Member
5 of 5 stars Reviewed October 25, 2013

Booked 2 suites. Both were clean & comfortable with full size fridge & complete kitchenette. Complimentary breakfast was more than I expected with hot & cold food options. I will definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jaime H, Director of Sales at Homewood Suites St. Louis-Riverport, responded to this review

Thank you so much for providing us with feedback regarding your stay! We truly appreciate your opinion and business. I was excited to read your reviews and am so glad that you enjoyed the suites at our property. We strive to make sure that our rooms are clean and comfortable for our guests! The complimentary hot breakfast buffet is certainly... More 

Warrenton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 24, 2013

The proximity of the Homewood Suites hotel and the complimentary shuttle to the local casinos provided us a very enjoyable and safe experience. The homeliness of the room made us feel like we had never left the house.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Jaime H, Director of Sales at Homewood Suites St. Louis-Riverport, responded to this review

Dear Shannon C, It is through your feedback that we can evaluate the experience our guests are having while staying with us. We truly appreciate it! I am thrilled to read your review and that we were able to provide you with the home away from home feeling that we strive for! The shuttle to the local casinos is a... More 

Kahoka, Missouri, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 24, 2013

Front desk person Jasmine and manager John, went above and beyond for me, making sure my bill was correct and helping me fix a reservation that was made incorrectly. They were so kind about my mixup. I truly appreciate friendly service.

Was this review helpful? Yes
Jaime H, Director of Sales at Homewood Suites St. Louis-Riverport, responded to this review

Dear Kelley K, We truly value your feedback regarding our property! I was excited to read such a great response regarding Jasmine and John. They both help make our team a great one! We strive to provide service above and beyond to each of our guests and are thrilled we were able to do so for you. We hope that... More 

marion, United States
1 review
5 of 5 stars Reviewed October 14, 2013

very nice would stay there again. welcome like home away from home. would recommend to friend. super, awesome. loved it. could nto ask for anymore. would go back with family for sure. one of the best hotel experiences I have ever had. the suite was large and would be good for extended stays.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jaime H, Director of Sales at Homewood Suites St. Louis-Riverport, responded to this review

Dear Joshua A R, Thank you so much for the wonderful review of our property! We truly value and appreciate your opinion. I am thrilled to hear that this was one of the best hotel experiences you have had. We certainly aim for that and are glad that we accomplished that goal with your stay! The suites are designed to... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 8, 2013

Our family of 3 stayed here for two nights. Upon checking in I realized they had upgraded our room. That is always a pleasant surprise :-) the staff was very helpful and attentive. The room was very clean. I like that they have separate heating and cooling units for each part of the suite. The breakfast was not crowded and... More 

Was this review helpful? Yes
Jaime H, Director of Sales at Homewood Suites St. Louis-Riverport, responded to this review

Dear Sarah_annej. Thank you for taking the time out of your busy day to let us know your feedback on our hotel! We truly appreciate your honest evaluation of our accommodations and service, and are pleased to read your high markings. I am thrilled that we were able to upgrade your family, as we try to do that when we... More 

O'Fallon, Missouri, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 8, 2013

We stayed here after a wedding .we thought it was pretty decent for the price. It had a nice kitchenette with a full size fridge and equipped with pots and pans and dishes.King bed non smoking. It was clean. A friendly staff, a breakfast room with lots of choices, it was very comfortable and we would stay there gain. Oh... More 

Was this review helpful? Yes
Jaime H, Director of Sales at Homewood Suites St. Louis-Riverport, responded to this review

Dear Susan C. Thank you for taking the time to provide us feedback on your stay. We truly value and appreciate your buisness! Every employee at this hotel strives to make our Homewood Suites the best hotel in this area. Your response is one way we can measure how we are doing and I am glad to be able to... More 

Wichita, Kansas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 6, 2013

We try to stay at homewood suites whenever we travel, but this location was really disappointing. CONS: *We checked in and went straight to the pool as we promised our daughter. The pool was FREEZING and there was no hot tub as we had hoped. *I used the fitness facility which was a joke. There is ONE treadmill and ONE... More 

Was this review helpful? Yes
Jaime H, Director of Sales at Homewood Suites St. Louis-Riverport, responded to this review

Dear Courtney D. Thank you for taking the time to provide us with feedback of your stay! We are always interested in our guests' comments and looking for ways to improve our accomodations and service. In reviewing your survey I wanted to ensure that we recognized your concerns as they are ours as well! I can certainly understand how a... More 

Peoria, United States
1 review
4 of 5 stars Reviewed October 4, 2013

No complaints. Enjoyable stay. Great value. Staff was helpful and friendly. Accomodations met our needs (2 families sharing a 2-room suite). Location was great for access to zoo, Arch, Busch Stadium. Would stay their again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jaime H, Director of Sales at Homewood Suites St. Louis-Riverport, responded to this review

Dear Kevin M. Thank you for taking the time to compliment our hotel! We truly appreciate your praise of our hotel and staff. Your notes will be shared with our team members at our next staff meeting! I am confident they will appreciate your recognition of a job well done. It sounds like your family and the other had a... More 

Saint Louis, Missouri
1 review
1 of 5 stars Reviewed September 28, 2013

When I stay at a Hilton property and pay $140 for a room, I expect some level of quality. This was one of the noisiest stays I have ever had in a hotel and I have stayed in a lot of hotels. The people upstairs were having a party all night. Called the manager twice. No results. Repeat - don't... More 

Was this review helpful? Yes
Jaime H, Director of Sales at Homewood Suites St. Louis-Riverport, responded to this review

Dear K C, I really appreciate you taking the time to share your disappointment with your recent experience. I want to personally apologize for the noise that disturbed your stay. We want our guests to have the best stay possible where everything exceeds their expectations. I am sorry if that was not the case during your stay. You can be... More 

Ft. Myers, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 13, 2013

This hotel fit perfectly for what I needed on this trip. The shuttle service saved me from renting a car as it got me to the airport, amphitheater, and other areas with ease and flexibility. Hotel staff was excellent and the room was clean and comfortable. An excellent stay!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jaime H, Manager at Homewood Suites St. Louis-Riverport, responded to this review

Dear Adam S. Thank you so much for your business and your feedback regarding our property! We truly value and appreciate you taking the time to let us know that you enjoyed your stay with us. The shuttle service sure does come in handy, and we are glad you took advantage of that amenity. Our staff strives to provide the... More 

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