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Holiday Inn Express Riverport St. Louis

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13735 Riverport Drive, Maryland Heights, Saint Louis, MO 63043
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1 room 1 guest
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Holiday Inn Express Riverport St. Louis
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79 Reviews from our TripAdvisor Community

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Traveler rating
    18
    28
    16
    10
    7
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12
21
4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Overland Park, Kansas
Level Contributor
100 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a hockey tournament recently and had a good experience. The lobby is small but there is a lot room in the eating area. The outdoor patio is a nice feature. The pool is fine. The rooms were adequate and service was good. The only problems were the horrible wi-fi throughout the hotel and the lack of... More 

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Branson, Missouri
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The night staff at this hotel is extremely rude. I asked the front desk for change that could be used in the vending machines and they informed me that they no longer have vending machines and the only drink options are those in the small fridge next to me. I provided feedback on the very poor selection and they just... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Cold417, Thank you for taking the time to write a review of your recent experience at our hotel. I deeply apologize if the overall level of service you have received fell below your expectations. Let us assure you that this is not the daily norm at our hotel as we do strive to provide friendly accommodations. I have sent... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

This was the perfect hotel for our girl getaway. We checked in slightly early with no problem. The room was comfortable and modern with a view of the little park and walking path in the back. We enjoyed the managers happy hour on the back patio and then used the free shuttle to get to the concert at the venue... More 

Was this review helpful? Yes 1
Henley, Missouri
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 30, 2015

I booked this because of the location mainly. The hotel has been updated. Guy at the front desk checked us in and also out the next day was very nice. Nice patio in the back, we sat back there and had a couple beers before heading to the concert. Shuttle took us to concert and it will pick you back... More 

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Lone Jack, Missouri
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 24, 2015

The first time I stayed at this hotel was 3 years ago, it was a good hotel then but since then they have gone through a make over and it's an even nicer hotel now. The hotel offers a shuttle service to locations within 5 miles of the hotel which is handy. My family and I enjoyed how close it... More 

Was this review helpful? Yes 2
Level Contributor
1 review
4 of 5 stars Reviewed June 14, 2015 via mobile

I read alot of the reviews about this hotel after I booked it. I was very worried but actually the room was nice. It was newly renovated. All our towels were close to brand new, very clean,had a good view in our room too. We had room535. only complaints were that one of the lamps didnt work guessing it's the... More 

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Missouri USA
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 8, 2015

We love this Hotel Stay here a lot when flying anywhere because they offer park and Fly ! No extra parking fee They bring us to the Airport and pick us back up when we come back!!!lots less Stress this way The staff is super sweet, it has excellent breakfast, is clean and they have been working on updating the... More 

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Springfield,IL
Level Contributor
5 reviews
5 of 5 stars Reviewed June 5, 2015

For several years I have made this hotel my home away from home when I am in St.Louis,MO. The staff has significant longevity and turnover is infrequent, so they know me and my needs. I have also held several classes and events at this facility. The members of my classes and my conference attendees also loved this hotel. I highly... More 

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Miami Usa
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 30, 2015

I observed signs of recent renovation that earlier reviews are referring to. Did not try outdoor pool. Breakfast was pretty basic but pancake machine did not work. Coffee was pretty weak and stale at checkin. Front desk personnel was nice and helpful with dinner suggestions. Roomkey gives you $10 extra play at dave&buster next door. Looks like good place for... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Busy T, Thank you for taking the time to share your recent experience with us. I am pleased with your kind comments towards our hotel staff. I sincerely apologize if breakfast served fell below your expectations. Your comments are taken into account and I am confident that improvements will be made to ensure our guests' complete satisfaction. Sincerely, Faith... More 

Springfield, Missouri
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 26, 2015

Overall the hotel was just fine for a 3 night stay. In particular I liked the bed pillows. There were way too many for me and the hotel provided a selection of soft and firm. The room was clean and I didn't have to call the front desk very often. I called the first night from my cell phone because... More 

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