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All 16 Maryland Heights hotels

Holiday Inn Express Riverport St. Louis

3.0 of 5 Hotel   |   13735 Riverport Drive, Maryland Heights, Saint Louis, MO 63043
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49%
Ranked #13 of 16 Hotels in Maryland Heights
A recent review
5 of 5 stars reviewed 2 weeks ago
Donnyginski Plainfield, Illinois
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57 reviews from our community

Traveler rating
    9
    19
    14
    9
    6
See reviews for
8
13
4
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Plainfield, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This place was under remodedling but the rooms that we stayed in were completed and very nice, all new furniture and bedding, the staff was awesome, very polite, I enjoyed to excersize facility, the pool and the free breakfast was nice with a large selection. The manager Terri hosted a welcome with complimentary beer and wine, with hors d'oeuvrs. I... More

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Seattle, Washington
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So, for a Holiday Inn Express this place is not that great, but it is still better than most places .. They are under renovation and it seems their are some design issues that need to be resolved and rework completed. In all the renovated bathrooms there is a backlit mirror that provides the only light for the room ...it... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Elynde, Thank you for taking the time to review our hotel. It is disheartening to know that some aspects of our facility fell below your expectations. I also apologize for any inconvenience you may have experienced due to the on going renovations. Your comments have been taken into account and will be used towards our improvement. I hope that... More

St. Louis, MO
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There isn't anything spectacular about this Holiday Inn Express, other than it is a great place to stay if you are going to a concert at the Verizon Wireless (Riverport) Amphitheater. Naturally, the crowds and noise are at the hotel on concert nights. Lots of beer and drinks being consumed, with the typical drunk shenanigans. However, it beats waiting in... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Public acknowledgement: Dear tfurg69, Thank you for taking the time to review our hotel. Please accept our sincere apologies for any inconvenience you may have experienced due to the noise level and unusual smell of the rooms. Your feedback is highly appreciated and rest assured that it will used to consider taking the steps to improve our guests' experience. Thank... More

Villa Grove, Illinois
Top Contributor
63 reviews 63 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 10, 2014

We stayed here for a Reo Speedwagon and Chicago Concert and I thought it was a great place to stay! Great helpful staff at the front desk. The room we had was very nice! They also have a free shuttle to the concert and they were very prompt in picking us up! I would definitely stay here again! They have... More

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Springfield, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 2, 2014

We stayed at this hotel to take advantage of the free parking and free shuttle to the airport. The room was dated with stained carpet and the surround in the shower had a large crack in it. We got on the shuttle at 5:00 am to go to the airport. We grabbed a quick breakfast as we left. What the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear TMACSTYLE, Thank you for your review of our hotel. I am sorry the room you received fell below your expectations. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did appreciate our great location. Once again, we appreciate you taking the time to share your comments with... More

Branson, Missouri
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stay here at least twice a year to park and fly en route to St. Louis Lambert Airport....rooms are always clean and quiet with great service. We have never had a bad experience. And we are on the 6th floor right now with no issues in sight.

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Decatur, Illinois
1 review
5 of 5 stars Reviewed July 22, 2014

I consider this my second home, and the staff treat me that way! Yes, remodelling can be bothersome, but it has not bothered me. They are doing their best to get it whipped into shape. Sandy, Teri, and Deb are the best! They rock!

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Ashland, Ohio
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 20, 2014

I had two rooms at this hotel. The rooms had hair in the beds, blood stains on the comforter, old ratty towels, hair in the shower drain. We asked for news bedding, and after not receiving it, had to go downstairs ourself to get it. Do NOT stay in this hotle until they get the remodeling finished. And you WON'T... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Videoteacher54, Thank you for your feedback regarding your recent visit at our hotel. I certainly apologize for the inconveniences you experienced. Rest assured that the issues you have raised about the room conditions have been documented and will be forwarded to the appropriate departments for necessary actions. Thank you again for your comments as this is very helpful to... More

Top Contributor
54 reviews 54 reviews
43 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 19, 2014

We just stayed at this hotel last night. Check in was a breeze, everyone was very nice. We had a room on the 2nd floor. It was average size. It had double beds instead of queen. The bathroom was nice. It seemed very clean but was nothing spectacular. We had a fridge and a microwave but both were older than... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Jen H, Thank you for staying with us and leaving a review. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for any inconvenience and truly sorry for we fell below your standards on most of the services and amenities that we provide. Our main concern is for all our guests to... More

Macon, Illinois, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2014

I've stayed here every six months for 3 years or more now and will again in December. I've yet to have a bad experience. I am very much looking forward to the renovations to the rooms, which I hope will be done by then. The employees have always been very nice and accommodating, the breakfast is very good and plentiful,... More

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Additional Information about Holiday Inn Express Riverport St. Louis

Address: 13735 Riverport Drive, Maryland Heights, Saint Louis, MO 63043
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Riverport St. Louis 3*
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Also Known As:
Holiday Inn Express Riverport St. Louis Hotel Maryland Heights
Holiday Inn Saint Louis
Saint Louis Holiday Inn
Holiday Inn Express Riverport St. Louis Saint Louis/Maryland Heights, MO

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