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All 16 Maryland Heights hotels

Holiday Inn Express Riverport St. Louis

3.0 of 5 Hotel   |   13735 Riverport Drive, Maryland Heights, Saint Louis, MO 63043
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Ranked #13 of 16 hotels in Maryland Heights
A recent review
5 of 5 stars reviewed 1 week ago
3Darnel Villa Grove, Illinois
  • Overview
  • Reviews (54)
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  • Room tips (9)
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54 people have reviewed this hotel

Traveler rating
    8
    19
    12
    9
    6
See reviews for
8
12
4
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Russian first
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English first
Villa Grove, Illinois
Top Contributor
63 reviews 63 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a Reo Speedwagon and Chicago Concert and I thought it was a great place to stay! Great helpful staff at the front desk. The room we had was very nice! They also have a free shuttle to the concert and they were very prompt in picking us up! I would definitely stay here again! They have... More

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Springfield, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel to take advantage of the free parking and free shuttle to the airport. The room was dated with stained carpet and the surround in the shower had a large crack in it. We got on the shuttle at 5:00 am to go to the airport. We grabbed a quick breakfast as we left. What the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear TMACSTYLE, Thank you for your review of our hotel. I am sorry the room you received fell below your expectations. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did appreciate our great location. Once again, we appreciate you taking the time to share your comments with... More

Branson, Missouri
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay here at least twice a year to park and fly en route to St. Louis Lambert Airport....rooms are always clean and quiet with great service. We have never had a bad experience. And we are on the 6th floor right now with no issues in sight.

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Decatur, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

I consider this my second home, and the staff treat me that way! Yes, remodelling can be bothersome, but it has not bothered me. They are doing their best to get it whipped into shape. Sandy, Teri, and Deb are the best! They rock!

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Ashland, Ohio
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I had two rooms at this hotel. The rooms had hair in the beds, blood stains on the comforter, old ratty towels, hair in the shower drain. We asked for news bedding, and after not receiving it, had to go downstairs ourself to get it. Do NOT stay in this hotle until they get the remodeling finished. And you WON'T... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Videoteacher54, Thank you for your feedback regarding your recent visit at our hotel. I certainly apologize for the inconveniences you experienced. Rest assured that the issues you have raised about the room conditions have been documented and will be forwarded to the appropriate departments for necessary actions. Thank you again for your comments as this is very helpful to... More

Top Contributor
53 reviews 53 reviews
42 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We just stayed at this hotel last night. Check in was a breeze, everyone was very nice. We had a room on the 2nd floor. It was average size. It had double beds instead of queen. The bathroom was nice. It seemed very clean but was nothing spectacular. We had a fridge and a microwave but both were older than... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Jen H, Thank you for staying with us and leaving a review. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for any inconvenience and truly sorry for we fell below your standards on most of the services and amenities that we provide. Our main concern is for all our guests to... More

Macon, Illinois, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2014

I've stayed here every six months for 3 years or more now and will again in December. I've yet to have a bad experience. I am very much looking forward to the renovations to the rooms, which I hope will be done by then. The employees have always been very nice and accommodating, the breakfast is very good and plentiful,... More

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Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 14, 2014

Recently stayed at the hotel July 11th, checking out of the 12th. The hotel itself was ok. There isn't a rating between poor and average but that's the proper rate for this property. The grounds were clean as well as the lobby. The rooms weren't bad however, despite having a non-smoking room, our's smelled like an ash tray (room 202).... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Ineedabreak1, Thank you for your candid review of our hotel. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We apologize for your dissatisfaction on some of our staff and services. The feedback we receive from our valued guests, like you, enables us to... More

Oceanside, California
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2014

No review, yet. Though we will be staying at this hotel for a nearby event. Not expecting great rooms due to the reviews from other customers but, expecting great customer service ,that always helps me overlook certain things,to an extent. Review coming real soon!

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 29, 2014

This Holiday Inn is in a really good location. It has a good breakfast selection and its employees keep the fresh food coming. Room was dated and had paint peeling on the ceiling. Signs say it is renovating...we'll see if they do it. Wife couldn't choose her type of room w her rewards points. So we got a handicap room.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Mdk71, Thank you for being one of our IHG Rewards Club Members and writing us feedback. I am delighted to know that our location worked for you and that you enjoyed our food selection. However, I am sorry for any inconvenience the room allocation and it's condition may have caused you. We appreciate your feedback as this is our... More

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Additional Information about Holiday Inn Express Riverport St. Louis

Address: 13735 Riverport Drive, Maryland Heights, Saint Louis, MO 63043
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Riverport St. Louis 3*
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Also Known As:
Holiday Inn Express Riverport St. Louis Hotel Maryland Heights
Holiday Inn Saint Louis
Saint Louis Holiday Inn
Holiday Inn Express Riverport St. Louis Saint Louis/Maryland Heights, MO

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Riverport is conveniently located near the intersection of I-70 & I270. We are next to Dave & Buster's, Harrah's Casino, Verizon Wireless Amphitheatre, and all of the businesses in the Maryland Heights/Earth City area. Free 24 hour shuttle to and from the airport. ... more   less 
Number of rooms
177

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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