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Holiday Inn Express Riverport St. Louis

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13735 Riverport Drive, Maryland Heights, Saint Louis, MO 63043
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Holiday Inn Express Riverport St. Louis
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Holiday Inn Express Riverport St. Louis
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70 reviews from our community

Traveler rating
    14
    24
    15
    10
    7
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11
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bloomington, Illinois
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were in town for a baseball tournament so weren't sure how long we'd be there. We had to keep lengthening our stay each day as the team kept winning. They were great about allowing us to stay in the same room as well as keeping the same rate. We had a king room that was large and clean. The... More 

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Lebanon, Missouri
Contributor
20 reviews 20 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel quite a bit, and this is my go-to hotel when flying out of St. Louis! The service is always great, the staff is so friendly, and they offer a park and fly service that can't be beat! Plus, they just renovated, so it has gotten even better!

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Canton
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 7, 2015

We are very thrifty when we travel. This hotel was a little pricey for us ($99) for one night, but when you weigh out the fact they keep your car for up to 4 weeks + open up their breakfast at 4:00 am (we had a 6:00 am flight) + transport you back and forth to the airport...the $99 you... More 

Was this review helpful? Yes 2
champaign l
Contributor
13 reviews 13 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 6, 2015

This is about the 4th time we have used this hotel we love this place its right off the main road so its quite the parking its very safe and you can get food and shoping with in 5 min away..We found St charles area really close that has lots of really cute quaint shops and places to eat worth... More 

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Mt. Lebanon, PA
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 26, 2015

My son and I were traveling with his white lab and needed a stop for the night. We were referred here from another hotel down the street. They only had one room available and we grabbed it. What a wonderful surprise. The staff was very friendly and they love pets. The hotel is very clean. The bed was clean and... More 

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Helena, AR
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 30, 2015

Good hotel for several hours. Needs to fix tiles in the bathroom. Good breakfast. They allow you to leave car in parking lot if you are traveling to the airport. Good location. Staff helpful. Car save during a 5 day flight.

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IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear pibarn, Thank you for taking the time to write us a review regarding your recent stay. I am pleased you liked the location, rooms, breakfast and found our staff friendly. We are truly touched and grateful for your very kind review. We hope that other travelers will find your comments beneficial. On the other hand, I would like to... More 

Senior Contributor
44 reviews 44 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 17, 2014

I needed a place to crash overnight from the airport. They had a free shuttle. Mike the driver was very pleasant and prompt when I called. The hotel is being renovated. The pool is outside so that's seasonal. My room was good size but was tired, it's not redone yet. Breakfast gals were pleasant and chatty. Workers seemed happy ...... More 

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Peoria, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 11, 2014

No towels at the pool area. Staff shut down the breakfast right at 10AM, even with a line of customers still wanting to eat (the pancake machine was down 2 of the 3 days we stayed). Fire alarm went off at 8 AM one morning, no explanation, but was off in about 30 seconds. Would have like tables to be... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear HitchedIn2006, Thank you for taking the time to review our Holiday Inn Express Riverport St. Louis, MO. I am very disappointed to hear about your experience on your recent stay. Please accept our sincerest apologies for any inconvenience the services may have caused you. I would love the opportunity to regain your faith and would welcome the opportunity to... More 

Normal, Illinois
1 review
5 of 5 stars Reviewed November 9, 2014

Hotel under a remodel. Lots of issues with paint smell. Room was not turned down while we were gone. We had to go searching for fresh towels for our second night. To top things off, the fire alarm went off at 3am. Stood out in the parking lot with other angry patrons waiting for the go ahead to go back... More 

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JohnVC, Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Shawn M, Thank you for staying with us. I am sorry you did not enjoy your stay. We are nearly finished with our renovation and the hotel is going to look great once it is complete. We do apologize for the alarm going off. That was out of our control and we wish it did not happen. We know... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 4, 2014

We only spent about six hours there because of our early flight, as soon as I got in bed I started itching..figured it was just the detergent or softener used for the sheets. I woke up with multiple bites and they travelled with me on vacation. Googled what bed bug bites look like and that's definitely what it is!!

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JohnVC, Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear JessicaLaser, I am very sorry for your experience. We have not had any complaints about this type of activity and we do have a proactive plan with a very well respected pest control company to try and prevent situations like this from occurring. I encourage you to reach out to our General Manager at the hotel so we can... More 

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