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Island Club Hotel & Apartments

Century Boulevard, Century City 7446, South Africa (Formerly Protea Hotel Island Club)
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Island Club Hotel & Apartments
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71 Reviews from our TripAdvisor Community

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Hillcrest, South Africa
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel has super friendly staff. the rooms are clean and lovely, as are the grounds. Very conveniently located in relation to nearby attractions and Canal Walk is the neighbour! The only two small issues were - the very loud air conditioning unit that switches on and off all night, and the very hot breakfast room. Otherwise - LOVELY!

Helpful?
1 Thank Jade O
Kyle D, Marketing Manager at Island Club Hotel & Apartments, responded to this review

Good morning Jade We are elated you had a great stay with us. Thank you for the overall positive feedback. We will definitely have maintenance look into the aircon immediately - you can be assured it will be fixed asap. This heat wave has made things a little more uncomfortable, but we will also see if we can add additional... More 

New York City
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I spent 10 days in Cape Town in three different hotels due to availability at Christmas time. The Island Club Hotel is far away from the city center (about 15 minutes on the highway) and is pretty much only accessible by taxi. The taxi rides vary from around 200 to 300 Rand which translates into about $16.00... More 

Helpful?
1 Thank NYCBobby
Kyle D, Public Relations Manager at Island Club Hotel & Apartments, responded to this review

Good morning Thank you for taking the time to review. We are glad that you found our rooms to be grand and that you enjoyed the view of the canals - we're confident you would have enjoyed one of the Intaka Island boat trip after a night visiting restaurants and night clubs. Island Club Hotel's proximity to the CBD as... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Although not so close to the beach- it was easy to get around (Uber or MyCity bus). Brilliant view of the canal at night. A minute's walk away from the Canal Walk Mall. We will definitely use this facility again in the future.

Helpful?
1 Thank Boswell P
Kyle D, Marketing Manager at Island Club Hotel & Apartments, responded to this review

Good afternoon Many thanks for taking the time to write such a positive review - we are elated you had a great stay with us. We look forward to welcoming you back upon your next visit to Cape Town. Keep well and travel safe More 

Cape Town
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 11, 2015

I won a night at this fantastic hotel, and my partner and I had a view overlooking the water. The room was massive and had a free-standing bath and spacious balcony area. The staff were incredibly welcoming and friendly, and made our stay very special. I would recommend this for couples, families or business trips. The location is minutes from... More 

Helpful?
2 Thank Monica-Dart
Kyle D, Marketing Manager at Island Club Hotel & Apartments, responded to this review

Good morning Monica Many thanks for the amazing review. Our staff thrive on positive feedback and have been commended for offering you friendly, professional service. Our room sizes are very generous and we are glad you enjoyed the canal view. I'm sure you got in some retail therapy at Canal Walk Shopping Centre as well :) We look forward to... More 

Randburg, South Africa
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed November 22, 2015

Average for business stay. Lacks atmosphere and uniqueness. Probably wont select this hotel in the future to stay at nor have business meetings. Price not too bad. Location nice and central. We will be seeking different accommodation in future.

Helpful?
Thank SeaEme
Kyle D, Marketing Manager at Island Club Hotel & Apartments, responded to this review

Good morning Thank you for taking the time to review. All reviews are discussed in our management meetings in order for us to continue to enhance our service and product offering. It is unfortunate that you found your experience was not exactly to your liking. That being said we are glad you liked the location and the affordable rates. Keep... More 

Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 20, 2015 via mobile

Everything was OK. But we had a flat apparently with the garden overlooking the man made lake effect. Gardeners made frequent entries across our garden and others for no apparent reason. We found our patio door unlocked by the cleaner one day We locked the door and removed the key for our future stay. Otherwise a great stay but take... More 

Helpful?
Thank Jim M
Kyle D, Marketing Manager at Island Club Hotel & Apartments, responded to this review

Good morning Jim Thank you for your feedback. However it appears you may have been staying in one of the privately owned residential properties that is part of the development. All our hotel suites and apartments do not have gardens as they are not on the ground floor. May we suggest that you give the Island Club Hotel and Apartments... More 

Peterborough, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 14, 2015 via mobile

Took a room overlooking the lake, the alternative is one overlooking the carpark! Room is nice, great balcony views of the lake and the canal walk shopping centre which is quite nicely done. Breakfast is included in the room rate and is basic but OK. Front of house staff are very helpful. Be aware this complex is a mix of... More 

Helpful?
2 Thank Phil D
Kyle D, Marketing Manager at Island Club Hotel & Apartments, responded to this review

Good afternoon Phil Thank you for taking the time to review. Your suggestions were noteworthy and I'm sure many travellers will action them (particularly the taxi arrangement) while visiting Cape Town :). Our staff always try go above and beyond and we are glad you enjoyed the room - the views of the canal are great. Thank you again for... More 

Cape Town, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 11, 2015

Once again the staff and facilities come out tops. I ran a workshop for a school in the community. The staff were superb going above and beyond their call of duty. Even though they expected the electricity to be out due to council maintenance they had organised for us to have generated electricity. All the participants felt most welcome and... More 

Helpful?
1 Thank Bryan O
Kyle D, Marketing Manger at Island Club Hotel & Apartments, responded to this review

Good afternoon Bryan Many thanks for the fantastic feedback. All our staff were all commended for going above and beyond as we thrive on offering guests more that what they expect both on a service as well as accommodation levels. This really set the pace as we went through our busy season. We hope to see you again soon. Keep... More 

Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

Just spent 4 days here. Nice little cozy place. 5 friends and I on holiday - central location for us to get around by our rental Check by Brian was quick without a fuss we were in our rooms getting the tour. Wifi very fast and the bed very comfy. They have a indoor heated pool however the heating was... More 

Helpful?
1 Thank Imran K
Kyle D, Marketing Manager at Island Club Hotel & Apartments, responded to this review

Good afternoon Imran Many thanks for taking the time to review. We are elated you and your friends have a wonderful stay with us. Brian was commended for you mentioning his professional service - thank you. We look forward to welcoming you back. Keep well and travel safe. More 

Dublin, Ireland
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 11, 2015

Stayed in island club for 1 week end of October, rooms were excellent and very spacious I have never slept in beds more comfortable away from home. Loved the big bath in the room and the fact that you could prepare and eat food should you wish. Mini bar stocked and very very reasonable. Laundry service cheap and well worth... More 

Helpful?
2 Thank ann65dublin
Kyle D, Marketing Manager at Island Club Hotel & Apartments, responded to this review

Good Afternoon Many thanks for the fantastic review. You have mentioned many of our amenities and attributes that make Island Club Hotel and Apartments a highly sought after hotel. We are pleased to inform you that the pool received immediate attention and it is in top condition. We look forward to welcoming you back and thank you again for the... More 

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