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The Residences at Crystal Towers

Certificate of Excellence
Century Boulevard | Rialto Road, Century City 7441, South Africa
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1 room 1 guest
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The Residences at Crystal Towers
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167 Reviews from our TripAdvisor Community

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Traveler rating
    100
    51
    11
    3
    2
See reviews for
40
54
5
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (40)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (34)
All months
Durban, South Africa
1 review
4 of 5 stars Reviewed yesterday NEW

The second day was great. First day was disappointing. The person that was sent to show us the room did not do justice. She did not even inform us about whether the rates includes breakfast or not. She was a very impatient person. I must say though that the second day represented value for money though I still would have... More 

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Century City 7441
1 review
4 of 5 stars Reviewed 6 days ago NEW

great place to stay, very high privacy levels, awesome location near the mall, hillsong church etc. indeed i recommend this place to anyone who visits cape town. the security is very much on point. i liked everything apart from the fact that i could not spend all my day in the room because i had intensive training.

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Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

We only had a couple of days, but the staff and hotel were great. They arranged a tour of the peninsula and Cape Town and it was perfect. Very nice comfortable rooms with al the amenities. Short walk to the mall with huge selection of restaurants and shops. We'd highly recommend staying at the Residences. We hope to visit again... More 

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Saudi
1 review
3 of 5 stars Reviewed 1 week ago

v.good in general, except: 1. one gentleman from the reception staff (white man I don't know his name) never gives direct & correct information regarding the fitness gym! he was, always trying to make things difficult and complicated. 2. the pillow was old with some bad smell, but they changed it after we raised this comment to them

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Century City 7441
1 review
3 of 5 stars Reviewed 1 week ago

Great place but ill informed staff. Messed up my booking. Only sorted after many calls and e-mails from my side. Hotel and all facilities (bar,spa.gym) closed and were not informed prior to stay. Room not ready on arrival at 15.30pm.

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Century City 7441
1 review
5 of 5 stars Reviewed 1 week ago

Home away from home! The atmosphere helped for a good night's rest. No stress about parking. It was a luxurious stay with friendly service. It can definitely be recommended as the most popular stay in Century city!

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Century City 7441
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The residences is a beautiful location. The rooms are modern, spacious and comfortable with lovely views. The environment is quiet and relaxing which serves for a great nights sleep. The proximity to Canal Walk is extremely convenient. The overall cleanliness of the room and service from staff was a bit disappointing.

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Century City 7441
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent accommodation and stunning view of the city. Very modern, very clean and very comfortable. Everything that you can think of is available in the apartment. Lovely Charlotte Rys shower gels, shampoos and body wash.

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Century City 7441
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel crystal tower residence is really nice property at great location. The rooms are good, well maintained. Staff is courteous and helpful. Restaurant is also good and has fine variety of breakfast.

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SaritaJa, Guest Relations Manager at The Residences at Crystal Towers, responded to this review

Dear Mr. Kulkarni. Thank you for choosing the Residences as your preferred accommodation and also taking time to review your stay with us. We are so pleased to hear that you enjoyed your stay with us & found our property to be nice & well maintained. Our team is dedicated to meet & exceed your needs and give us great... More 

Vadodara, India
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was very courteous and polite. Service was fantastic and prompt. The view was amazing. In room facilities are ample and super. It would do some good of the residences can offer and refill the basic requirements as tea bags, sugar and milk.

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SaritaJa, Guest Relations Manager at The Residences at Crystal Towers, responded to this review

Dear Mr. Fattekhani Thank you for taking time to write a review on your recent stay at The Residences. We are delighted to hear that you found our staff to be hospitable & the service prompt & amazing. Thank you for the valuable feedback about room amenities and this has been taken into account to improve on our service delivery.... More 

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