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Quality Inn & Suites

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4825 NE Lakewood Way, Exit 14, Lee's Summit, MO 64064 (Formerly Holiday Inn Express Kansas City-Lee's Summit)
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1 room 1 adult
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25 Reviews from our TripAdvisor Community

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Fremont, Nebraska
1 review
2 of 5 stars Reviewed 4 days ago NEW

I've traveled and stayed at this hotel a number of times for business and was quite satisfied with my visits. However, on the one occasion when my travel plans changed, and even though my reservation was cancelled 24 hours before my scheduled time, I was still charged for the room. My corporate travel department has been trying to get in... More 

Helpful?
Thank Diane W
Flower Mound, Texas
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Had to make a last minute reservation to visit town for a funeral. The staff, especially Susan, was so friendly and helpful, especially seeing I was travelling alone with a toddler. Only thing I'd say is definitely request a room on the non-highway side for quiet. I sleep with earplugs, so never care one way or another!

Helpful?
Thank paiged652
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 10, 2015

Older hotel, needs work, the breakfast was not very good. Pool did not seem very clean. On the plus side my room was clean and very spacious! Internet was great! Publix grocery store right behind hotel.

Helpful?
Thank Christine P

Travelers are raving about these Lee's Summit hotels

2 reviews
1 of 5 stars Reviewed October 22, 2015 via mobile

Was in town for a wedding. First night was pleasant but the second night the room next door had issues with loud AC unit that kept making a loud consistent ventilation noise all night. Alerted staff that night and the manager named Ashley the next morning. Still didn't seem to care. Poor quality cleaning rooms. Spider webs in the windows... More 

Helpful?
Thank corey d
Henley, Missouri
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 19, 2015

hotel has been redone, we were on the 1st floor. Bathroom was big it had a shower and also a jetted tub, all very clean. Bed was very comfortable, microwave and frig and a Keurig for coffee and tea. Breakfast was basic like all free breakfast, so if that's not what you want then go to a restaurant. didn't use... More 

Helpful?
Thank ruthd0308
Eldersburg, United States
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 5, 2015

The room was alright, bed was comfortable and the AC worked great. We got in from the airport around 12:30 and they told us we couldn't check in until 3:00. We knew that check in was at 3 and that we were early so that was no big deal, so we took a nap in the parking lot. We checked... More 

Helpful?
Thank Joseph F
Louisville, Kentucky
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2015

We were here for a week and enjoyed our stay. The room, actually I should say, the whole hotel was very clean. That housekeeper is always cleaning something! Staff were very friendly. We had our two little dogs with us and our room was very clean. While my grandson was visiting with us, we took him to the pool and... More 

Helpful?
Thank Sallie186
Perryville, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 6, 2015

My mom, cousin and I booked this hotel for our trip to a concert at Arrowhead. Upon arrival, they tried to charge my mom for the room when it had already been paid for on Orbitz. So she showed her receipt from it already having been paid for and they asked for a credit card and told her there would... More 

Helpful?
Thank behrle13
Seattle, Washington
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 24, 2015

This 2 week stay was for helping a close relative with eye surgery. The trip began with my luggage being stolen in front of my house with all my medications, computer, and clothing. I had no time to repack. Needless to say I was faced with a lot of woes regarding the theft. In spite of this bad beginning, our... More 

Helpful?
1 Thank luvinheart
Athens, Georgia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 23, 2015

The negative reviews didn't apply on our recent visit. Very nice hotel, excellent staff, pet-friendly, very good breakfast. Great beds and showers, and extremely clean. This is the best Quality Inn in which we have ever stayed. Top notch.

Helpful?
Thank EastAthenian
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