this is our first night. there is a cigarette burn in the pillow. what looks like bodily fluid on the remote and what looks like a urine stain on the sheet. we had to stay here b/c there were no free rooms in neighboring hotels that were non-smoking near the hospital we are visiting. more

I have never been so disappointed in accomodations anywhere. I booked three suites and all we had was an extra long room with a pull-out couch that was impossible to pull out as there was also a coffee table, end table and chair in the tiny area. In order to have pulled out the couch, we would have had to... more

Booked 3 "SUITES" for afamily reunion weekend for 4 nights. Upon arrival by 4 guests in 2 suites one room had roaches in the toilet ans smashed roach on bathroom floor. The manager immediately gave thosde 2 guests a new room. Our room was ok--questioned the fact that it wasn't a real suite just an extra long room. There was... more