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Comfort Inn & Suites - Lees Summit

2.5 of 5
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3701 NE Ralph Powell Road, Lee's Summit, MO 64064
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Comfort Inn & Suites - Lees Summit
Best prices for: 1 room 1 guest
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Ranked #6 of 10 Hotels in Lee's Summit
A recent review
4 of 5 stars reviewed 3 weeks ago
Dan556 Kent, Ohio
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74 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kent, Ohio
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this location for our stay in Kansas City because of the reviews on TripAdvisor. The hotel was convenient to Kauffman Stadium, where we attended a game, and the SE metro location offered easy access into KCMO for our "tourist activities." All staff we encountered were friendly and pleasant, and the rate was reasonable. Photos on the hotel website... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Arrived at the hotel around 2pm and they checked us in. Traveling with my wife and three daughters they gave us a room with one bed. On top of that it was a smoking room and smelled horrible (I had no idea there were still smoking rooms). I went to front desk and politely asked to switch rooms as there... More 

Was this review helpful? Yes 2
sam P, Front Office Manager at Comfort Inn & Suites - Lees Summit, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We honour room as per reservation..Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure... More 

Travelers are raving about these Lee's Summit hotels

Lake Stevens, Washington
1 review
4 of 5 stars Reviewed May 27, 2015

Overall enjoyable stay. Room was clean and the bed very comfortable. Good location away from busy city environment with easy access to area attractions. Room was very quiet; never heard noise from street, hallway, or neighbors.

Review collected in partnership with this hotel

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Springfield
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 27, 2015

I have stayed in numerous Comfort Inn & Suites over the years and this is the first to not meet my expectations. Biggest problem is numerous maintenance issues. We had 4 rooms and all had maintenance issues from loose door handles, stains in carpets, musty smell from the AC filter, doors improperly hung, low water pressure, etc. Then on top... More 

Was this review helpful? Yes 1
sam P, Front Office Manager at Comfort Inn & Suites - Lees Summit, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Harrisburg, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 26, 2015

We had three families meet and needed special accommodations. i.e. Fridge, blankets, towels 10 more things never a problem. Joe took care us and actually cares about the people and not just doing time. And the hot tub to die for! I will be going back just for the 104 deg water! Bar none my fav time was to sneak... More 

Was this review helpful? Yes 1
Woonsocket, Rhode Island
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 3, 2015

Check in was a breeze. Very friendly clerk. Rooms were nice & clean. very comfortable beds. Nice pool. Free breakfast had plenty to choose from. About 5 miles away was a really busy shopping area with numerous eating options. Very quiet.

Was this review helpful? Yes 2
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

I appreciated the cleanliness of your hotel, the friendliness of staff, and the comfortable bed after a long day of driving. I was surprised to learn you began in 2002, yet the hotel looks 2-3 yrs old?! Good for you!

Was this review helpful? Yes 2
Tulsa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 14, 2015 via mobile

If it weren't for the herd of elephants they decided to book in the room directly above me, I may have slept a bit. Apparently they don't know how to space people out. The room was clean but not very up to date. The air conditioning system wasn't fully working, but I didn't bother to complain because I was exhausted... More 

Was this review helpful? Yes 1
sam P, Front Office Manager at Comfort Inn & Suites - Lees Summit, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sam P... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 26, 2015

The Hotel staff was friendly but that's really the only thing I can say nice. I had a non smoking king suite and when I stepped in the room it smelled of old cigarettes and carpet cover up. My clothes smelled the next day from being in there all night. The bath tub was dirty, the water never got warm... More 

Was this review helpful? Yes 2
sam P, Front Office Manager at Comfort Inn & Suites - Lees Summit, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Clinton, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 25, 2015

Staff was courteous and professional. Our room was clean and the bed was very comfortable. Firm and soft pillows were both provided. We had a king size bed and I wish our pillows were larger than the standard size. But, overall it was a very comfortable stay. I had an early morning test at the local hospital and this hotel... More 

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