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Comfort Inn & Suites - Lees Summit

2.5 of 5
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3701 NE Ralph Powell Road, Lee's Summit, MO 64064
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Comfort Inn & Suites - Lees Summit
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Ranked #6 of 10 Hotels in Lee's Summit
A recent review
5 of 5 stars reviewed 3 weeks ago
Cindy B Woonsocket, Rhode Island
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69 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Woonsocket, Rhode Island
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Check in was a breeze. Very friendly clerk. Rooms were nice & clean. very comfortable beds. Nice pool. Free breakfast had plenty to choose from. About 5 miles away was a really busy shopping area with numerous eating options. Very quiet.

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Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed April 17, 2015

I appreciated the cleanliness of your hotel, the friendliness of staff, and the comfortable bed after a long day of driving. I was surprised to learn you began in 2002, yet the hotel looks 2-3 yrs old?! Good for you!

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Tulsa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 14, 2015 via mobile

If it weren't for the herd of elephants they decided to book in the room directly above me, I may have slept a bit. Apparently they don't know how to space people out. The room was clean but not very up to date. The air conditioning system wasn't fully working, but I didn't bother to complain because I was exhausted... More 

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sam P, Front Office Manager at Comfort Inn & Suites - Lees Summit, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sam P... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 26, 2015

The Hotel staff was friendly but that's really the only thing I can say nice. I had a non smoking king suite and when I stepped in the room it smelled of old cigarettes and carpet cover up. My clothes smelled the next day from being in there all night. The bath tub was dirty, the water never got warm... More 

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Travelers are raving about these Lee's Summit hotels

Clinton, Missouri
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2015

Staff was courteous and professional. Our room was clean and the bed was very comfortable. Firm and soft pillows were both provided. We had a king size bed and I wish our pillows were larger than the standard size. But, overall it was a very comfortable stay. I had an early morning test at the local hospital and this hotel... More 

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St Joseph Missouri
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 4, 2015

Cold Room Cold 3rd Floor Cold Pool Cold Hot Tub Reserved a Smoking Suite, Called the night before and asked about the Hot Tub (Been burned before), told it was fine. This is the second Tuesday in December, daytime highs in mid 40's, understandably there is probably not a lot of business so I could understand why the room on... More 

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sam P, Manager at Comfort Inn & Suites - Lees Summit, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 3, 2015

Two rooms out of the three they tried to put us in had malfunctioning heating units. One room had an electrical circuit out including the outlet to the clock radio. One had a noisy mini fridge. The front desk staff could have been a little more conciliatory. One morning the corridors and breakfast area were pretty cold since the cleaning... More 

Was this review helpful? Yes
sam P, Manager at Comfort Inn & Suites - Lees Summit, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Goshen, Indiana, United States
1 review
5 of 5 stars Reviewed January 2, 2015

Having the two room suite with the kitchenette made for plenty of room for all of us. The large sofa along with the desk chair accommodated comfortably. The small table in the "sitting" room is directly next to fridge and microwave, so it was easy to reach the food.

Review collected in partnership with this hotel

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Davison, Michigan
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 13, 2014

I couldn't beat the price since I used points to pay for our stay. The room was very nice and clean, staff very friendly. My only real complaint is the WiFi sucked. They need to work on that some. Counter service was a little slow, seemed to be too busy in the back. But he was very friendly when he... More 

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New Braunfels, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 12, 2014

We always stay at this Comfort Inn when we travel in the KC area. It is in a good location with easy access and the staff are very helpful. The beds have always been very comfortable. The breakfast is always good and food is hot.

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