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All 11 Lebanon hotels

Holiday Inn Express Lebanon

2.5 of 5 Hotel   |   1955 West Elm Street, Lebanon, MO 65536
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69%
Ranked #3 of 11 hotels in Lebanon
A recent review
3 of 5 stars Reviewed February 25, 2014
mark h Columbia, Missouri
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55 people have reviewed this hotel

Traveler rating
    24
    14
    10
    3
    4
See reviews for
24
7
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Mt Propsect IL
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

First of all the elevator did not work for our 3 day stay and was most likely out for a week; to add insult to injury, the ice maker did not work on our floor. It was necessary to enter the access code every time you tried to go online, quite annoying. The sink faucet was placed so far back... More

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Dear Guest, I want to apologize for all the problems you encountered during your stay with us at the Holiday Inn Express Lebanon Mo. We did have a rough week to say the least with everything that broke down. I want to also say this is NOT normal at our facility but unfortunately sometimes we do encounter problems. We work... More

Columbia, Missouri
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2014

I stay in this hotel 2 or 3 times each month on average. The hotel is nice and clean, but is not as friendly as when Karissa was here. She took great care of her guests. The personal touch that Karissa brought to the table is conspicuosly missing. Not nearly as comfortable as it used to be.

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Mr Howard, So sorry your stay wasn't as good as usual. We ALL miss Karissa. You have been a guest of ours for a long time and we hope you stay with us in the future. We have had a little bit of a transition in getting our new people trained and I believe with all my heart they will... More

Chicago
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 12, 2014

We were driving through Missouri on January 5 - the day of incredibly icy roads and sub-zero temperatures. The interstate was so bad that people were exiting and getting hotels like crazy. It was clear that this hotel's phone was ringing off the hook with folks looking for rooms. The young woman I spoke to was very friendly while booking... More

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Thank you so much for staying with us at the Holiday Inn Express Lebanon Mo. We appreciate you taking the time to review our hotel. We look forward to seeing you if you are ever back in the area. Thank You, Stachia More

San Antonio, Texas
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
5 of 5 stars Reviewed December 21, 2013 via mobile

I stay a the holiday inn express Lebanon mo and it was a nice hotel and we had a suite and it was very clean and the person work the font desk was very nice and kind and it a price James and that have breakfast In the hotel and they place to eat round the hotel

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Thank you so much for taking the time to rate our hotel! We look forward to seeing you next trip. Thanks again More

Maquoketa, Iowa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 18, 2013

The Holiday Inn Express is a great place to stay while in Lebanon. I don't get there as much as I used to, but I have stayed in this hotel numerous times over the past few years (probably 40+ nights). The place is always clean & comfortable, and the pool is nice, as is the free breakfast. In all my... More

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Thank you so much for your feedback! We look forward to seeing you next trip! More

Piqua, Ohio
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 27, 2013

My wife and I stayed here on our way to Oklahoma City. It was a pleasant Hotel, and the breakfast was good too. I would stay here again. We didn't use a pool or a fitness room. I thought the cost was a tad high, but not obscene.

Was this review helpful? Yes
Karissa N, Front Desk/LC/GEC at Holiday Inn Express Lebanon, responded to this review

Thank you for your comments!! We are glad that you enjoyed your stay. We do offer discounts for things like AAA, AARP, Military and Government, as well as a senior rate!!! Hope to see you soon!!! More

Quincy, Illinois
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 4, 2013

I stayed at this hotel in October 2013. The hotel is near Highway 44 but situated so that noise is not an issue. The hotel seemed new or that it had been updated within the last two years. Nevertheless, the hotel is nice and well maintained, the desk receptionist greeted me and was very hospitable. I requested a quiet room... More

Was this review helpful? Yes
Karissa N, Front Desk/LC/GEC at Holiday Inn Express Lebanon, responded to this review

Thank you for your review! We are glad that you enjoyed your stay with us and we hope to see you again soon!!! More

St. Louisis, Missouri, USA
1 review
4 of 5 stars Reviewed September 25, 2013

I stay here often and always appreciate the friendly welcome upon check in from Karissa and other staff. I always check in late, very late, and everyone working the front desk at those late times are always upbeat and very kind.

Was this review helpful? Yes
Karissa N, Front Desk/LC/GEC at Holiday Inn Express Lebanon, responded to this review

Thank you so much for continuing to stay with us! We always enjoy having you!!! Hope to see you soon!!! More

Hillsboro, Missouri
1 review
5 of 5 stars Reviewed September 24, 2013

My company booked this hotel for me on a business trip. I called ahead to let them know that I would be a late arrival. I was greeted with a smile when I walked in at 1:00 AM. Check in was a breeze, and my IHG thank you gift was one of the better I have received. Despite setting my... More

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Karissa N, Front Desk/LC/GEC at Holiday Inn Express Lebanon, responded to this review

Thank you so much for your review!!! We always hope that our guest love their stay!!! We hope to see you next time!!! More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2013

This location had most of the tried and true quality. Did not have a fridge, which is always nice. Shower curtain was slightly soiled, not terrible but under par. Always comfortable and a great breakfast!

Was this review helpful? Yes
Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Thank you so much for your feed back. We appreciate you taking the time to rate us. As of right now only our suites have microwaves and fridges but that will be changing with in the next year as this seems to be a constant need of our guest! We look forward to seeing you next trip! More

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Additional Information about Holiday Inn Express Lebanon

Also Known As:
Holiday Inn Express Lebanon Hotel
Holiday Inn Express Lebanon Hotel Lebanon
Holiday Inn Lebanon
Lebanon Holiday Inn
Address: 1955 West Elm Street, Lebanon, MO 65536
Phone Number:
Location: United States > Missouri > Lebanon
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 hotels in Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lebanon 2.5*
Official Description (provided by the hotel):
Completely remodeled and 100% non smokingThe Holiday Inn Express Hotel & Suites Lebanon is conviently located on I-44 at Exit 127. Hotel features include: 25 inch remote tv with over 75 channels, free continental breakfast, evening snacks, fresh fruit daily, an indoor pool, and free high speed Internet. Ample shopping and antique malls are all within close proximity. Visit Lebanon, MO and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
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