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All 11 Lebanon hotels

Holiday Inn Express Lebanon

2.5 of 5 Hotel   |   1955 West Elm Street, Lebanon, MO 65536
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Ranked #3 of 11 hotels in Lebanon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
tlc42
  • Overview
  • Reviews (62)
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62 people have reviewed this hotel

Traveler rating
    26
    18
    10
    4
    4
See reviews for
27
9
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

The staff was beyond excellent!! Stayed at this location as we were passing through to our vacation destination, it was a last minute reservation and the staff went out if their way to accommodate my family. Recommended restaurants and gave step by step driving instructions. Location was also very clean with a very good breakfast. Would recommend this hotel to... More

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Monett, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for a weekend away with friends. The staff was very friendly. The room was clean and inviting. The continental breakfast was one of the best I've ever had in a hotel. I would definitely consider staying here again!

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here on our way to Branson. The staff was very friendly and was able to get us checked in right away. After taking our bags to the room we passed back through the lobby to go to our vehicle. Even though it was very late, the nice gentleman at the front desk made a point to ask if... More

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Guest, Thank you for choosing to stay with us at the Holiday Inn Express Lebanon Mo. We are glad you enjoyed your stay and your breakfast. We hope to see you next time your in the area! More

Oklahoma
Top Contributor
64 reviews 64 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This HI Express needs attention. It was moderately clean, but it feels rundown. The air conditioning unit "vibrated", but not at a constant noise level. The floor squeaked and the shower curtain was dirty. A water bottle had been left under the chair by a prior guest--and housekeeping had not removed it from the room. One of the wash clothes... More

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Dear Guest, Thank you for taking the time to voice your concerns about our hotel. We strive to have every guest leave here happy and are very disappointed when we fall short in doing so. I will look into what happened during your stay and hope that you will give us another chance if your ever back in the area... More

Germany
Top Contributor
52 reviews 52 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 9, 2014

We stayed here for a weekend in June 2014 and found this hotel to be very lovely. The rooms were nice, the pool was good, and the breakfast was pretty good, they even had turkey sausage and wide assortment of breads. They kept fresh coffee up all day which was another plus. The only con is the hotel staff seemed... More

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Thank you for staying with us at the Holiday Inn Express! We sure appreciate you taking the time to tell us what you think of our hotel, and hope that we will be your first choice if you are ever back in town! More

Glenpool, Oklahoma
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 10, 2014

The room was spotless, nicely decorated, and the bed was really comfortable. We arrived 10ish at night and had to wait close to 10 minutes for the girl to get to the desk after another customer had already called for her. It seems Goliath was pacing above us until close to midnight, which was no fault of the hotel, just... More

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Guest, Thank you for staying at the Holiday Inn Express Lebanon Mo. We appreciate your kind comments and hope to see you again next time! More

Dallas, Texas
Top Contributor
54 reviews 54 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 8, 2014 via mobile

This hotel was clean, comfortable, and conveniently located with friendly front desk clerk . After 12 hours in the car we found this to be the perfect spend a night hotel. Enjoyed the chocolate chip cookies for late night snack and breakfast was good. The only thing I would like to see improved was the shower water pressure. Would definitely... More

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Dear guest Thank you for staying with us at the Holiday Inn Express Lebanon Mo. We sure appreciate you taking time out of your busy schedule to review us and all the kind words you had for our hotel. We look forward to seeing you again! More

Mt Propsect IL
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed April 9, 2014

First of all the elevator did not work for our 3 day stay and was most likely out for a week; to add insult to injury, the ice maker did not work on our floor. It was necessary to enter the access code every time you tried to go online, quite annoying. The sink faucet was placed so far back... More

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Dear Guest, I want to apologize for all the problems you encountered during your stay with us at the Holiday Inn Express Lebanon Mo. We did have a rough week to say the least with everything that broke down. I want to also say this is NOT normal at our facility but unfortunately sometimes we do encounter problems. We work... More

Columbia, Missouri
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2014

I stay in this hotel 2 or 3 times each month on average. The hotel is nice and clean, but is not as friendly as when Karissa was here. She took great care of her guests. The personal touch that Karissa brought to the table is conspicuosly missing. Not nearly as comfortable as it used to be.

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Mr Howard, So sorry your stay wasn't as good as usual. We ALL miss Karissa. You have been a guest of ours for a long time and we hope you stay with us in the future. We have had a little bit of a transition in getting our new people trained and I believe with all my heart they will... More

Chicago
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 12, 2014

We were driving through Missouri on January 5 - the day of incredibly icy roads and sub-zero temperatures. The interstate was so bad that people were exiting and getting hotels like crazy. It was clear that this hotel's phone was ringing off the hook with folks looking for rooms. The young woman I spoke to was very friendly while booking... More

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Stachia123, General Manager at Holiday Inn Express Lebanon, responded to this review

Thank you so much for staying with us at the Holiday Inn Express Lebanon Mo. We appreciate you taking the time to review our hotel. We look forward to seeing you if you are ever back in the area. Thank You, Stachia More

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Additional Information about Holiday Inn Express Lebanon

Address: 1955 West Elm Street, Lebanon, MO 65536
Phone Number:
Location: United States > Missouri > Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lebanon 2.5*
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Also Known As:
Holiday Inn Express Lebanon Hotel Lebanon
Holiday Inn Lebanon

24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (6)
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Pool/beach area (1)
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Business center/function rooms (1)
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Completely remodeled and 100% non smokingThe Holiday Inn Express Hotel & Suites Lebanon is conviently located on I-44 at Exit 127. Hotel features include: 25 inch remote tv with over 75 channels, free continental breakfast, evening snacks, fresh fruit daily, an indoor pool, and free high speed Internet. Ample shopping and antique malls are all within close proximity. Visit Lebanon, MO and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
62

Questions & Answers

Questions? Get answers from Holiday Inn Express Lebanon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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