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Country Club Hotel & Spa

250 Racquet Club Dr, PO Box 1599, Lake Ozark, MO 65049
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Country Club Hotel & Spa
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Ranked #12 of 13 Hotels in Lake Ozark
A recent review
5 of 5 stars Reviewed June 13, 2012
Michael L Lake Ozark
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139 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Country Club Hotel & Spa
See the most recent reviews
Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 4, 2012

For someplace that is supposed to be top of the line, I was kind of disappointed. It was not all bad, and I might go back someday, but our stay was kind of rough. The service at the hotel restaurant was excellent. The front desk service was pleasant as well. The hotel clean. There was a faint odor of feet... More 

Was this review helpful? Yes
Management response:

Thank you very much for taking your time to comment on your stay at the Country Club Hotel. Every review we receive from our guests helps us to improve our operation. We know that some improvements would be welcomed and we are in the process of making some gradual upgrades. When the hotel portion of the facility was added on... More 

dorsey
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 14, 2012

To me, "Country Club" connotes luxury. Although this hotel is clean and in a good location, the linens, drapes, and carpeting in the Jr. Suite were in need of a change. The bathroom shower tiles were mildewy, and someone did a terrible job of caulking around the tub enclosure. The silk flower arrangement in the entry way has been there... More 

Was this review helpful? Yes 1
Management response:

I appreciate you taking the time to comment on your visit to the Country Club Hotel. We acknowledge there are some updates needed at our facility and improvements are currently underway. Bathroom tiles are currently being replaced with solid surrounds, touches of color in the hallways and inside hotel rooms and in the future we will be replacing linens with... More 

Auburn, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 9, 2012

Our room was clean and comfortable. The indoor pool was nice but when we asked about the hot tub we were told it was being repaired and would not be available until the next day. When we checked in we were told that we could eat at Rafferty's, the restaurant in the hotel. We did go there Sunday evening for... More 

Was this review helpful? Yes 2
Management response:

Thank you for the time you spent to comment on your stay at the Country Club Hotel. Please accept my apology for your experience with Rafferty’s. We were in the process of making a seasonal transition from our off season schedule of operation and it seems there was some confusion among the staff. I am particularly concerned with the food... More 

Huntington, Vermont
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 23, 2012

We wanted to get away for a bit before classes started for the semester, and decided to go to the lake. The fiance has family who works by Lake of the Ozarks and suggested a few hotels, but none of the seemed like a good fit. I found this one online, and the off-season price fit our budget. We had... More 

Was this review helpful? Yes 1
Management response:

I appreciate you taking time from your busy school schedule to comment on your experience at the Country Club Hotel. It is always a pleasure to here when our guests have had a positive experience. We work hard to accommodate all guests with the same standard of service regardless of the rate that is paid. I hope we have another... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 8, 2012

The hotel overall was clean and the service was really good. 5 stars for the service, 3 stars for the facilities to make it overall 4. The hotel does need some updating but the Mgmt has recognized this and is taking steps to improve. Excellent price paid for what we got and would go back and stay again.

Was this review helpful? Yes 1
Management response:

Thank you for taking time to comment on your stay at the Country Club Hotel. Our strength at the Country Club has been our customer service for a while now. We recognize there is room for improvement on the physical facility and I am please you made note that it is underway. We hope to see you again soon at... More 

Osage Beach, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 27, 2012

Our room had light beige carpet that was immaculate. Our nights sleep was just fine. Our check in was easy. The hotel does need updating and some general maintenance. Signs could be better with directions to the pool and the rooms on the 4th floor. But we had a very nice stay. I would go back.

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to comment on your stay at the Country Club Hotel. We take a great deal of pride in the cleanliness of our hotel as well as the Customer service. Improvements of the facility are currently underway and while it may take a while the plan is to thoroughly go through every room as well... More 

Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 27, 2012

I read all the reviews before booking this Hotel, and I was not disappointed . First of all, this is not a 5 stars hotel. If your expectation of a 5 stars room, this is not the one for you. However, for the good price that we paid, then, it is a very good hotel. We had a junior suite... More 

Was this review helpful? Yes 2
Management response:

Thank you so much for taking the time to write a comment on the Country Club Hotel. It is always a pleasure to hear from our guest. We use all guest comments as a gauge of our performance. The entire staff at the Country Club takes a great deal of pride on our customer service and comments such as yours... More 

Wichita, Kansas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 27, 2012

I just spoke with Jeremy at this fine establishment. He graciously allowed me to use a value voucher that I purchased for the wrong dates of arrival. This voucher was a gift to my daughter and her fiancé for their honeymoon. Jeremy saved the day and a lot of stress for the mother of the bride!

Was this review helpful? Yes 1
Management response:

Thank you for your comments on your experience with the Country Club Hotel. I am please we were able to accommodate you. At the Country Club we take a great deal of pride in providing Customer service that goes a bit beyond what too often seems to be normal and in-personal. Congratulations to your daughter and her new husband, I... More 

Columbia, Missouri
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed March 23, 2012

This property sadly doesn't even deserve 1 star. This is my third time here for a convention and each time, it seems it gets worse. Aside from the whole property looking like it is stuck in an 80's time warp, the staff are just a bunch of unprofessional amateurs. This time, the hotel managed to lose my room reservation. I... More 

Was this review helpful? Yes 6
CountryClubManager, General Manager at Country Club Hotel & Spa, responded to this review

Dear Alskx3 Thank you so much for your comments on your stay at the Country Club Hotel. Let me begin by saying how truly sorry I am for your overall experience at the Country Club. While we fully recognize there is some room for improvement on our facility and have several improvement projects underway with more to come. We have... More 

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