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Country Club Hotel & Spa

250 Racquet Club Dr, PO Box 1599, Lake Ozark, MO 65049
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1 room 1 guest
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Country Club Hotel & Spa
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150 Reviews from our TripAdvisor Community

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Traveler rating
    30
    31
    21
    23
    45
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30
44
4
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Polish first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (35)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (23)
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Wood River, Illinois
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this hotel last year and it was nice. There was a few small things that we overlooked. However, we stayed there again this year and there are too many things to overlook. It appears as if the staff has went on strike. The grass and weeds were grown up and was in need of... More 

Was this review helpful? Yes
Christopher D, Public Relations Manager at Country Club Hotel & Spa, responded to this review

Thank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfavorable experience and our failing to exceed your expectations. Your satisfaction is very important to us and the feedback provided will be used to make major improvements to ensure that we... More 

Level Contributor
5 reviews
1 of 5 stars Reviewed 3 weeks ago

We checked in, went to our room it said a non smoking room but we couldn't tell if it was smoke, mildew, or grandma basement. The bathroom had a huge hair ball above the door, 2 dead crickets, black mold over the shower and some mystery black stain behind the door. The positive was the sweet girl behind the front... More 

Was this review helpful? Yes
Christopher D, Public Relations Manager at Country Club Hotel & Spa, responded to this review

Thank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfavorable experience and our failing to exceed your expectations. Your satisfaction is very important to us and the feedback provided will be used to make major improvements to ensure that we... More 

Moberly, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have stayed in resorts, hotels and motels all over the country on business and for vacation trips. The stay at the Country Club Hotel & Resort was the worst stay I have ever experienced. I could not get service when I needed it, had one channel on the TV, mold on the wall and no one on the staff... More 

Was this review helpful? Yes 1
Christopher D, Public Relations Manager at Country Club Hotel & Spa, responded to this review

Thank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfavorable experience and our failing to exceed your expectations. Your satisfaction is very important to us and the feedback provided will be used to make major improvements to ensure that we... More 

Potosi, Missouri
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I'm not sure what I can't say about this place. I know I'm going to forget something but here it goes. I had to stay here for a convention that was being held here from Tuesday through Friday. When I first walked in to check in I thought it wasn't too bad but a little dated. I thought a little... More 

Was this review helpful? Yes 1
Christopher D, Public Relations Manager at Country Club Hotel & Spa, responded to this review

Thank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfavorable experience and our failing to exceed your expectations. Your satisfaction is very important to us and the feedback provided will be used to make major improvements to ensure that we... More 

Climax Springs, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

We live at Lake of the Ozarks but about 45 minutes from this hotel. We attended a surprise birthday party for an out of town friend held in the hotel's 'boardroom' and booked a room to stay overnight. The Country Club Hotel and Spa (CCH&S) had been known in the past to be a premiere facility at the Lake. Since... More 

Was this review helpful? Yes 1
Christopher D, Public Relations Manager at Country Club Hotel & Spa, responded to this review

Thank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfavorable experience and our failing to exceed your expectations. Your satisfaction is very important to us and the feedback provided will be used to make major improvements to ensure that we... More 

Watford City, North Dakota
1 review
1 of 5 stars Reviewed July 25, 2015

Saw the pictures and the price and thought the 2 queen room was a steel for $130. Booked through Expedia. We weren't going to get to the hotel until 2 AM. So I called the hotel and let them know about my reservation and that we were going to be late. We get there and the lady can't find the... More 

Was this review helpful? Yes
Christopher D, Public Relations Manager at Country Club Hotel & Spa, responded to this review

Thank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfavorable experience and our failing to exceed your expectations. Your satisfaction is very important to us and the feedback provided will be used to make major improvements to ensure that we... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2015

This is a decent choice. However, most things will be dirty, there will be multiple broken items, it will smell, the air conditioning will be so loud it will keep you awake, and the pillows and bedding are hard.

Was this review helpful? Yes
Christopher D, Public Relations Manager at Country Club Hotel & Spa, responded to this review

TThank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfavorable experience and our failing to exceed your expectations. Your satisfaction is very important to us and the feedback provided will be used to make major improvements to ensure that we... More 

Fayetteville, Pennsylvania
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 19, 2015

I agree with what other reviewers described recently about their experience at this hotel. We were one of the first couples to arrive (before 3:00) and the very last couple to get our junior suite at 5:30. One couple in our group was given a room that was already occupied by someone else; another a room that was still not... More 

Was this review helpful? Yes
Christopher D, Public Relations Manager at Country Club Hotel & Spa, responded to this review

Thank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfavorable experience and our failing to exceed your expectations. Your satisfaction is very important to us and the feedback provided will be used to make major improvements to ensure that we... More 

Saint Louis, Missouri
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 17, 2015

If you look in the dictionary under the word dump, there will be a picture of this hotel. We wanted a nice relaxing overnight stay at the lake. We drove almost 4 hours from St. Louis and arrived at this location 3:15 pm on July 11, 2015.Upon arrival, we were told a water pipe had burst and we would be... More 

Was this review helpful? Yes
Christopher D, Public Relations Manager at Country Club Hotel & Spa, responded to this review

Thank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unfavorable experience and our failing to exceed your expectations. Your satisfaction is very important to us and the feedback provided will be used to make major improvements to ensure that we... More 

1 review
1 of 5 stars Reviewed July 12, 2015

My professional group was given a recommendation to have our summer retreat and meeting here after a poor experience at another Lake property. I toured this facility last summer and while I can't say it was 5 star then, it is clear that in just a year it has gone exponentially downhill. Last year, we noticed many families at the... More 

Was this review helpful? Yes
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