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Country Club Hotel & Spa

250 Racquet Club Dr, PO Box 1599, Lake Ozark, MO 65049
Hotel amenities
Country Club Hotel & Spa
Best prices for: 1 room 1 guest
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Ranked #9 of 13 Hotels in Lake Ozark
A recent review
3 of 5 stars Reviewed February 22, 2015
Mld69
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130 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed two nights in the filthiest to-bedroom condo you might imagine. Moldy carpet covered the patio, the patio chairs, which were supposed to be white, were black in places with filth. Torn screens, blinds that didn't work, carpet filthy, shower head coming out of the wall, electrical outlets that didn't work, closet doors off their rails and musty. The unit... More 

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Senior Contributor
42 reviews 42 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 22, 2015

I had read reviews but we were coming in for a evening business meeting so we wanted to stay the night. First I have to say the sales staff are a 5 star! The room was nice, professional and updates with good A/V equipment. Best part was the food! It was excellent! Our first hotel room we had to change... More 

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Kearney, Missouri
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 21, 2015

I have been coming to the Lake for years for our annual conference. For several years it has been held at the Country Club Hotel and Spa. The property has been neglected for awhile and could use some major updating. I have seen many people come and go over the years yet I have also seen familiar faces. Clint was... More 

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Huntington Beach, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 19, 2015

The Country Club Hotel and Spa is currently undergoing a major renovation, so from now until the beginning on May 2015 there will be some parts of property closed for remodeling. I had the pleasure of staying in a remodeled King Jr. Suite. Spacious room with couch, sitting area, creak fast nook. Unlike most newer hotels with their knock of... More 

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1 review
2 of 5 stars Reviewed February 9, 2015

Staff was great at the front desk but the room was run down looking. Bedspread smelled bad and stains on the carpet and walls. Paint was scratched everywhere and patching in the walls left unpainted. Mold in the bathroom. Nasty place to stay.

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Bismarck, Missouri
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2015

When entering the building, you think wow, that didn't last but a minute. Desk clerk was not helpful or friendly. Then the room. Dirt every where. The blankets were dirty, floors in the bathroom dirty, food on the walls and ceilings. Had to use my own Lysol to clean sticky off the door handles. It was just gross. In the... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 7, 2014

arrived to our room after 8pm ; arrived to grossly stained carpets, filthy ceramic tile in bathroom and mold growing in grout around the tub. Sliding glass door to the balcony did not lock, which I was later told" well your'e on the 4th floor anyway!" not convincing. Then the beer bottle sitting on the balcony table. Time for bed-UGH!!... More 

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Christopher D, Owner at Country Club Hotel & Spa, responded to this review

Constructive criticism can be difficult to accept but your review honestly points out areas we are aware need work. We appreciate you taking the time to share your thoughts and please know we are making an effort toward addressing these issues. We are in the process of updating our rooms with new carpet, paint, bedding, tile for the floor and... More 

Kansas City, Missouri
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 7, 2014

The property is dated, and a little run down, but still comfortable. My kids loved the indoor pool....it was huge! The staff make up for what the deco lacks. Everyone was very friendly and accomodating. When I wanted a cup of coffe and the restaurant was closed, the front desk gal offered to make me some herself! So nice. I... More 

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Christopher D, Owner at Country Club Hotel & Spa, responded to this review

Thank you for visiting with us. It is always pleasing when our customers elect to write a review so our future customers can see what we are all about… thank you. We appreciate your comments about our service, we pride ourselves on treating our guests like family. We are, in fact, in the midst of some guest room updates and... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 24, 2014

This was our first conference at The Country Club Hotel and Spa. It has a beautiful drive up. with a large fountain setting the bar pretty high for the rest of the hotel. The staff was very polite and accommodating even though there was 4 other conferences going on at the same time. The suite rooms were very large! They... More 

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Christopher D, Manager at Country Club Hotel & Spa, responded to this review

Thank you so much for taking the time to share your feedback with us. Your perspective is very important to us, and we will keep you in mind while we make renovations over the course of the next several months. Some of the changes that are already underway: new carpet in all of the guest rooms, the lobby and hallways;... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 23, 2014

Driving in, the place looks beautiful. There is an awesome fountain when you first drive in, although it wasn't on, but it looks beautiful. Entering to register, it still looked very nice, and then you take a breath in and smell the disgusting musty smell!! The front desk clerk was very nice, although she said she'd only been there for... More 

Was this review helpful? Yes 1
Christopher D, Manager at Country Club Hotel & Spa, responded to this review

Thank you for taking the time to review us on TripAdvisor. We appreciate your concerns and are in the process of rectifying these issues while upgrading our rooms. We are happy to say that we have started renovating our rooms, a few at a time, as vacancy allows. Our updated rooms will have new carpet, bedding, paint, and draperies as... More 

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