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BEST WESTERN Kirkwood Inn

Certificate of Excellence
3.0 of 5
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1200 South Kirkwood Road, Kirkwood, Saint Louis, MO 63122
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BEST WESTERN Kirkwood Inn
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Ranked #1 of 3 Hotels in Kirkwood
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
mtrodgers99 Montreal
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal
Level Contributor
181 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed yesterday NEW

My wife and I stayed here for one week to attend an event at the hotel and to sightsee. Overall, the hotel appears clean, but the decor is dark, which can hide some dirt. This six floor has two elevators, which is usually okay. The breakfast area is too small; there are too many tables in it, so it can... More 

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Chapel Hill, United States
4 of 5 stars Reviewed yesterday NEW

The front desk staff are exceptionally pleasant and professional and the hotel is very clean. I stay here all the time for business and have never had a problem. The beds need an update. I've stayed in a number of rooms in this hotel and all of the beds are a little saggy. The alarm clocks rarely work, regardless of... More 

Review collected in partnership with Best Western

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chicago, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

great experience. comfortable bed and very clean room. The lobby was renovated, outdoor pool Close to major highways. Very large TV offering any cable channel that is desired. The staff was very accommodating and friendly.

Review collected in partnership with Best Western

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Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Greetings Thomas and many, many thanks for your wonderful comments about your recent stay with us! We are delighted that you enjoyed your visit and hope we can be of service again when you visit the St. Louis area. Best! Cindy Brasseur & Team BWKI More 

Scottsdale, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Very nice hotel in good location near I-44 highway in St Louis. All rooms are non smoking which is a plus. Staff are are very helpful and polite. The room was very comfortable. Recommended. Breakfast variety could be better.

Review collected in partnership with Best Western

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Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hi Gordon, Thanks for taking the time to let us know about your stay. We appreciate your compliments and suggestion regarding our breakfast offerings. It is from direct feedback from our valuable guests that we chart our direction and we thank you. Best Wishes, Cindy Brasseur & Team BWKI More 

phoenix az
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great Best Western, located right off I-44 and convenient to most St Louis attractions. Welcoming front desk staff. We had a large room on first floor next to the pool and could walk right out the door to enjoy a swim. Pool was perfect and a couple of staff walking by checked with me to make sure pool temp... More 

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Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Greetings World Trekker! It was simply a unalloyed delight to read your review of your recent stay! Thank you for your lovely comments and noticing that our team truly works together and enjoys what we do. We all truly appreciate it! We very much hope you will have the chance to return to St. Louis and stay with us again.... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

Very clean and well maintained. Easy access and convenient to restaurants and stores! Staff was very friendly and helpful. The only reason I didn't give 5 stars was because the a/c didn't seem to keep the room as cool as I would have liked and the bed wasn't very comfortable.

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Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hi Ashley, Thanks for taking the time to review your recent stay at our hotel. Thank you for your complimentary comments! I am truly sorry that your AC wasn't performing at optimum levels and that you found your bed uncomfortable. If you have the time, will you please reach out to me at cindy@pmihotels.com, or (314) 821-3950 so I might... More 

Jefferson City, Missouri
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The front desk staff was excellent at checking us in and in providing guidance to local restaurants and attractions. We've stayed at this hotel several times and it's always a pleasant experience. They actually have a Chili's attached to the hotel, making dinner that much easier. Great bar on site as well. What took me by surprise the most was... More 

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Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hi Aaron, Thank you for your wonderful comments about your recent stay. We appreciate your continued business! And thank you for noticing how our guest room attendants are interacting with our guests. We don't believe in the term "back of house" for any of our team members...we all are ambassadors of our hotel and delight in striking up conversations with... More 

Aiken, South Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

well placed from road, extremely clean, good price, had a really good breakfast which was kept full, Chiljis and bar IN hotel- clean remote and beds- very comfortable room temps! And the staff was brilliantly helpful!

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Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Dear Joyce, Reading about our "brilliant" team always puts a big grin on my face. We do have the greatest folks who love what they do. And your comments demonstrates that it shows. So glad you enjoyed your stay and a day at Six Flags is always a joy. Please keep us in mind on your next visit to St.... More 

Peoria, Illinois
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this property several times due its close proximity to 6-Flags and having a lot of Rewards points. Normally this is a decent place, and a good value. On this visit 7/11-7/12 the breakfast area was in the worst condition I have ever seen at any hotel. Specifically: every table was dirty, the floors were gross with... More 

Was this review helpful? Yes
Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hello, Thank you for sharing your experience with your recent stay. Please accept my most sincere apologies for the inconvenience you experienced during our complimentary hot breakfast. Indeed, we experienced unexpected staffing difficulties on the date you were with us, which resulted in the problems you described. I can assure you that these issues have been addressed, and represent the... More 

St. Louis, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The service was excellent! The lobby decor is welcoming and it was clean. The rooms were clean and comfortable. The location is excellent too, it is located very close to fast food and sit down casual dining. WalMart and Target are directly behind the hotel, within walking distance, as a matter of fact.

Review collected in partnership with Best Western

Was this review helpful? Yes
Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hi Joyce, Thank you for your great comments about your recent stay - as well as noting the cleanliness of our entire hotel. We take great pride in the high standards of cleanliness that our Executive Housekeeper Marie Revelle, and her team have. We appreciate you noticing and commenting on that. We're very glad you enjoyed your stay. We hope... More 

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