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All 3 Kirkwood hotels

BEST WESTERN Kirkwood Inn

1200 South Kirkwood Road, Kirkwood, Saint Louis, MO 63122
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Ranked #1 of 3 Hotels in Kirkwood
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Vonda V Jackson, MO, United States
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201 reviews from our community

Traveler rating
    85
    75
    28
    9
    4
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80
44
19
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jackson, MO, United States
1 review
5 of 5 stars Reviewed 1 week ago

We went to St Louis for the night to attend 2 football games. The hotel location was excellent for where we needed to go. The breakfast was more than we expended. The room was very clean and the beds seemed somewhat new and very comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
albuquerque, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Extremely clean, very helpful staff, don't know how they can make it, very quiet (great) because of few customers. I was glad they have railroad crews staying there, otherwise they would be gone. They own a Chilies Restaurant in same building and a small bar, both of which are enjoyable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Roseville, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My stay at Best Western was amazing. I appreciate how you take the time to pay attention to what is being said on surveys and actually improving upon the items listed in the survey. Thank you for making my stay and my friends stay a great experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hi Gloria, What a wonderful pleasure it was to read your review...and know that you have stayed with us before. We delight in our returning guests and are so happy you enjoyed your return visit. Best wishes for a magical holiday season from your friends at the BEST WESTERN Kirkwood Inn! Cindy Brasseur & Team More

Clinton Township, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms are very clean and well light but could use a microwave in the room or at least on every floor could use ice machine on every floor but the area is great around many restaurant and stores. I would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hello and thank you for your review of our hotel. We appreciate your observations about our cleanliness, of which we truly are proud. We hope that you will have the opportunity to stay with us again should your travels bring you back to St. Louis. Sincerely, Cindy Brasseur More

Heavener OK
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel which was newly renovated had nice beds and rooms but the price was a little on the high side compared to other comparable hotel chains but my wife was with me so I thought it seemed according to pictures etc that I was willing to pay a little more for nice rooms. Just as we get ready to... More

Review collected in partnership with Best Western

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Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hello and thank you for your insightful comment about your stay. Please accept my sincere apologies for the condition of the toilet in your guestroom. It is unacceptable that a room be released for rental in that condition, and it certainly does not reflect our high cleanliness standards. I will not make excuses, but offer my guarantee that this situation... More

Prairie Village
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This has been a quality hotel for some time, but the overall maintenance and appearance has gone down while the costs have gone up. It used to be the only hotel in the area that we considered, but now we will look at other options.

Review collected in partnership with Best Western

Was this review helpful? Yes
Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Dear John, Please accept my apologies that we did not exceed your expectations during your stay. We work very hard to provide the best in customer service and product quality, continually improving our hotel every year. I hope you will offer us the opportunity to provide you with an improved experience in the future. Sincerely, Cindy Brasseur General Manager More

JOPLIN
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This is the best value in Saint Louis, easy access to everything on the missouri side. great resturants and shopping opertunities on the same property as motel . close to Shrewsbury Metro Link terminal . has always been clean and quiet. The breakfast area is undergoing a rehab and this will be great when done. about 6 miles to the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Greetings this Sunday evening Teddy - A 2nd WOW! I can't wait to share your review with our team tomorrow morning. You will be able to hear the stamping of feet from our happy-dance all the way to Joplin! Thanks so much for your heartfelt compliments about our hotel and our great city of Kirkwood. We truly look forward to... More

Baldwin, Wisconsin
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed for two nights when business took us to nearby Arnold, Mo. We liked the hotel very much. It is clean, quiet and very affordable. The rooms are large and very comfortable. The wifi worked great. There are lots of good places to eat and drink in the area. There is a Dunkin' Doughnuts in the... More

Was this review helpful? Yes
Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hi Mike, WOW! Reading your review has put quite a shine on our entire team's day! Thanks so very, very much for your great comments and detailing food and beverage options. Our bartenders in Van's Tavern were especially tickled to get a shout-out. We hope you and your wife get a chance to return should you have return business in... More

San Jose, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Woke up this morning to discover our car was damaged during the night. Video coverage is ineffective. Don't park facing Walmart. The manager assisted in contacting and working with police officer which was very helpful, although we must now fix our car to the tune of several hundreds of dollars. Staff, room, breakfast were good.

Was this review helpful? Yes
Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Greetings, Again, as I shared with you before you checked out, I am sorry for the damage to your vehicle. This isolated incident is not indicative of our neighborhood, which is located in the historic community of Kirkwood. I thank you though for your kind comments about your room, our breakfast and our team members. Sincerely, Cindy Brasseur General Manager More

Oakville, Canada
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a great drop off point on the west side of St. Louis while driving to California. Lots of restaurant choice in the area. The hotel has a Chili's attached. Rooms were clean and large. The breakfast area is small and being renovated.

Was this review helpful? Yes
Cynthia B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Good Evening, and thank you for taking the time to share your comments about your stay with us. We are glad to read that you enjoyed your room. We like to say that we are a great base-camp in St. Louis because of ease of access from the interstate and the wide variety of dining and shopping options. Thank you... More

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Additional Information about BEST WESTERN Kirkwood Inn

Address: 1200 South Kirkwood Road, Kirkwood, Saint Louis, MO 63122
Phone Number:
Location: United States > Missouri > Saint Louis > Kirkwood
Price Range (Based on Average Rates): $$
Number of rooms: 114
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Also Known As:
Best Western Kirkwood Hotel Kirkwood
Best Western Saint Louis
Saint Louis Best Western
BEST WESTERN Kirkwood Inn MO - Saint Louis

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