On June 17, 2007 I spoke with the innkeeper of the Brashear House Bed & Breakfast in Kirksville, Missouri regarding a reservation. I wanted to reserve rooms for my daughter’s college graduation in 2008. She informed me that for graduation she requires a two night stay and the whole house would need to be reserved. After my daughter visited the house I called the innkeeper back and gave her my personal information and credit card to reserve the house. I asked for a confirmation number but she said I wouldn't need one that "she would remember me." The house consisted of three bedrooms and a fourth that they were trying to finish. Over the course of the year I spoke with her on "several occasions" regarding the status of the fourth bedroom and other questions I had about our stay. Then on Tuesday, May 6th (3 days before our arrival) I called again to confirm our arrival time for Friday, May 9th. She informed me that the house was no longer available because... more