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Courtyard Kansas City South

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500 East 105th Street, Kansas City, MO 64131
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Courtyard Kansas City South
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109 reviews from our community

Traveler rating
    34
    47
    13
    7
    8
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43
16
2
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Top Contributor
128 reviews 128 reviews
30 hotel reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed 1 week ago

The first impression as you walk into the lobby is fresh and trendy. Guests literally walk into the Bistro, which is a very inviting, open concept space. There is plenty of comfy seating clusters with bright colours splashed around the room. The check in was fairly quick and the service was excellent. Beautiful lush property and outdoor courtyard. They were... More 

Was this review helpful? Yes
Kelly K, General Manager at Courtyard Kansas City South, responded to this review

Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay here as well as the service you recieved from both Matt & Mike. I will also make sure to address your comments regarding room cleanliness with our housekeeping department to make sure we take every effort to fix the issues. We... More 

Hardy, Arkansas
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were in Kansas City for our anniversary. We chose this hotel based on price and ratings. We were not disappointed. The front desk service was nice. The room was very clean and had a very soft bed. The water was hot and continuous. And, even though it seemed as though the hotel was booked full, it was very quiet.... More 

Was this review helpful? Yes
Kelly K, General Manager at Courtyard Kansas City South, responded to this review

Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay in the hotel, and hope you had a great anniversary. We look forward to you staying with us again on your next visit to the Kansas City / Overland Park area. Sincerely, Kelly Kuns General Manager More 

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

While this hotel isn't within walking distance of dining and shopping options as with other selections in other parts of the city, this hotel has several things going for it: 1. Well-designed. It looks very good for a smaller hotel, with a well-appointed lobby/bistro area and a well-maintained courtyard. They have a small pool and a very small fitness center,... More 

Was this review helpful? Yes
Kelly K, General Manager at Courtyard Kansas City South, responded to this review

Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay and we look forward to you staying with us on your future visits to the Kansas City / Overland Park area. Sincerely, Kelly Kuns General Manager More 

Kansas City, Missouri
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 28, 2015

Long review but worth the read. Good: Lobby area was very nice and roomy. Chair and rolling desk in room was very convenient and comfortable. Room was clean. Beds were comfortable. Patio was a nice amenity. Shower was hot and with good water pressure. Front desk staff was professional. Exercise room sufficient and up-to-date. Bad: Carpet needs replaced or shampooed... More 

Was this review helpful? Yes 1
Kelly K, General Manager at Courtyard Kansas City South, responded to this review

Thank you for your comment regarding your recent stay in our hotel. I have shared you feedback with our entire staff so they are aware of the areas in which we can improve. We appreciate your comments as it is only with comments such as yours that we can only improve our hotel and the servies we offer. We hope... More 

Bellevue, Nebraska
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 20, 2015

We were in Kansas City last weekend for the huge camper/RV show. We just blindly picked this motel. What a find! The rooms were beautiful, staff was super friendly and helpful. Stephanie at the Bistro was absolutely great. We enjoyed the pool, the whirlpool, everything. This is an amazing value and we look forward to coming here again.

Was this review helpful? Yes 1
Kelly K, General Manager at Courtyard Kansas City South, responded to this review

Thank you for your comments on your recent stay in our hotel. I am pleased you enjoyed your stay with us, as well as the service you recieved from Stephanie in our Bistro. We look forward to you staying with us again on your next trip to the Kansas City / Overland Park area. Sincerely, Kelly Kuns General Maanger More 

Columbia, Missouri
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 15, 2015

I was quoted a price while coming to stay for a conference being held at this facility. Actual price was 34.01 MORE per night than had been told. When I questioned this the woman I was speaking to was rude and nasty. Tripadvisor had no part in the error this was on the hotel customer service.

Was this review helpful? Yes 2
Kelly K, General Manager at Courtyard Kansas City South, responded to this review

Thank you for your comments regarding your recent stay in our hotel. I would like to extend my deepest apologies to you for the rudeness of my staff. I can assure you this is not typical behavior and I will make sure it is reveiwed with my entire staff. If you billing questions have not been answered you can contact... More 

Fayetteville
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 27, 2014

This property was very old, which can be fine and completely made up for by a welcoming and friendly staff. That's not what we found here. I was very disappointed by the staff. When I called with problems, likely related to the age or lack of upkeep of the hotel, they responded but they sure weren't pleasant. When I called... More 

Was this review helpful? Yes 1
Kelly K, General Manager at Courtyard Kansas City South, responded to this review

Thank you for your comments regarding your recent stay in our hotel. I would like to extend to deepest apologies for our hotel not meeting your expectations. I can assure you I will be addressing your comments with my staff so we can correct our service issues in the future. Again, thank you for your feedback as it is only... More 

Springdale, Arkansas
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 22, 2014

My son and I stayed at the hotel before one of the Chiefs football games. The room was clean and comfortable and more than met our needs. It was a cold weekend so the fire in the lobby was a nice touch. The staff was the best part of the stay especially when we got our breakfast on Sunday. Checkout... More 

Was this review helpful? Yes
Kelly K, General Manager at Courtyard Kansas City South, responded to this review

Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay, and hope you enjoyed the football game as well. Please make sure to stay with us again on your next trip to Kansas City / Overland Park. Sincerely, Kelly Kuns General Manager More 

Bloomington, Minnesota
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2014

This is one of the most reasonable Courtyards we have stayed at. It is right off the freeway and instead of being located in either a complete retail area or a business/industrial complex, it is almost in a homey feeling residential area. It is reasonably close to several great restaurants. The staff was friendly and helpful and the room quite... More 

Was this review helpful? Yes
Kelly K, General Manager at Courtyard Kansas City South, responded to this review

Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay in the hotel. We look forward to you staying with us again on your next trip to the Kansas City / Overland Park area. Sincerely, Kelly Kuns General Manager More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 1, 2014

Beware! Supposedly, this hotel caters to locals who bring their kids for the weekends. We specifically requested a top floor room since we are early-to-bed folks. Husband is Lifetime Platinum. Traveled from NC to visit family. Each night at this hotel we were plagued by loud people camped outside our room in the hallway, with adjacent rooms' doors open and... More 

Was this review helpful? Yes 1
Kelly K, General Manager at Courtyard Kansas City South, responded to this review

Thank you for your comments regarding your recent stay in our hotel. I would like to extend my deepest apologies to you for the issues you had with noise from our soccer groups. We do everything we possibly can to control noise in the hotel and in looking into the situation we did address the issues you incurred with noise... More 

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