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All 110 Kansas City hotels

Extended Stay America - Kansas City - South

2.0 of 5 Hotel   |   550 East 105th St, Kansas City, MO 64131
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Ranked #85 of 110 hotels in Kansas City
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56 people have reviewed this hotel

Traveler rating
    12
    7
    2
    9
    26
See reviews for
10
3
5
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

DO NOT STAY HERE REPEAT DO NOT STAY HERE!!!!!! STAYED 9 OR 10 DAYS AND PLANNED ON LONGER. IM IN MIDDLE OF A BAD BREAKUP AND CUSTODY BATTLE AND HAD PRETTY MUCH ALL I OWNED AT HOTEL. WHEN I ARRIVED -MAKE NOTE....NOWHERE ON HOTELS.COM OR ESA. HOTEL SITE IS THERE MENTION OF $100 SECURITY DEPOSIT. BUT THEY DONT GIVE A... More

Was this review helpful? Yes
Carmel, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 28, 2014

I recently stayed in Extended Stay America, Kansas City South for Leisure and had booked 3 rooms together via booking.com. The first caveat is that you can't make any requests when going through the 3 party site which I realized only during the checkin. I was assigned all 3 rooms in smoking floor. With kids and an asthmatic it was... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review

The staff and I read your comments about your stay with us. I am sorry to hear that your rooms had cleanliness issues and that my staff was unable to supply you with the amenities you needed. To uphold our company's high standards, my housekeeping staff will be reviewing cleanliness standards and procedures to ensure that your experience is not... More

Atlanta
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2014

Be aware when you book and pay for your stay you still have to pay an additional 100.00 per night on a credit card or cash as a deposit. I was given my booked room, unpacked and then a hour later management at hotel couldn't confirm the online corporate account for direct billing. After much screaming from their manager to... More

Was this review helpful? Yes 1
Beebe
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 7, 2014 via mobile

Area very unsafe hotel has no security or security cams.my vehicles windows as well as. 8 others windows were smashed and lost over 2.000.00 in valuables. Protect your family it's Kansas City pay more for safety!

Was this review helpful? Yes 1
Manager_11525, Owner at Extended Stay America - Kansas City - South, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the security issue you experienced at our hotel. To prevent this from happening again, my team is working closely with the local police department. The staff and I appreciate your comments, as it will only help us to improve. If you have any... More

Minnetonka, Minnesota
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 20, 2014

The rooms cost about $100 a night and so not worth that! First our family had booked 2 rooms and were forced to take a 3rd cause no double rooms were available, and they made us pay the tax for that room, then my husband and I we're put on a smoking floor when we had all asked for non... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review

The staff and I read your comments about your stay with us. The situation you described regarding the room type availability and the plumbing issue is truly regrettable. We are very sorry for your experience. I would also like to apologize for the poor service you received from my staff regarding the plumbing issue. I met with the team to... More

Red Bud
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed June 18, 2014

I knew it was cheap, but there were dirty carpets. no blow dryer, scratchiest towels ever, no hangers, & AN EXTRA $20 PER DAY FOR MAID SERVICE! Staff was very nice, but I wanted to strangle the owner.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review

The feedback provided in your review is much appreciated. I am happy to read your remarks about staff; however, I am very sorry to read that the carpet had cleanliness issues. To ensure that a situation like yours doesn't happen again, my team is adjusting our daily common area cleaning. As well, I do apologize that your room's towels and... More

Richmond
1 review
1 of 5 stars Reviewed June 15, 2014 via mobile

I never write reviews. But here we go. This place was disgusting. My 8 year old could clean better. Maybe if the staff was outside less and inside more they could keep the place clean. For the price my expectations were reasonable. I didn't expect fancy, just functional and clean. This place Had neither of Those. Tried to find a... More

Was this review helpful? Yes
Manager_11525, Owner at Extended Stay America - Kansas City - South, responded to this review

Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that your room was not clean. To prevent this from happening again, my team is learning a new housekeeping procedure. Your feedback is very important to us, so thank you for sharing. If you would like to discuss this further, please do... More

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 14, 2014

keep looking - not clean...they want 200 words to say it is not clean and is a dump so I will do this chore so it gets posted. You could make the room free and I would not stay here again. Again, do yourself a favor and forget this place. At last I got the 200 word required to make... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review

The feedback provided in your review is much appreciated. I was disheartened to read that the hotel was not property cleaned during your stay. In response to your review, I will be working with my housekeeping staff to review our cleanliness standards and procedures to ensure that your experience is not repeated. I am grateful for the feedback you provided... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 2, 2014

My husband and I travel all over the US and we should have known better than to book a place without reading the reviews. Starting at the entrance the appearance was run down. There are cigarette butts everywhere outside. We forged ahead to find dirty tile floors and stained floor mats at the entry. It was late so we went... More

Was this review helpful? Yes 1
Saint Joseph, Missouri
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed May 2, 2014

I needed a room for one night close to 435. I got a great rate from Priceline but this location is horrible. The good: It's close to the interstate, restaraunts, and stores and I didn't hear a lot of traffic noise. Symone and Frankie were very helpful and friendly but some of the other staff were arguing during checkout and... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

Denise – Thank you so much for sharing your experience with us. I sincerely apologize for the level of cleanliness in your room and customer service during your stay. In response to your comments, I will meet with the staff to review our cleaning procedures and guest protocol to ensure your experience is not repeated. Your feedback is very important... More

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Additional Information about Extended Stay America - Kansas City - South

Address: 550 East 105th St, Kansas City, MO 64131
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Kansas City - South 2*
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Also Known As:
Extended Stay Kansas City
Kansas City Extended Stay

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