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All 111 Kansas City hotels

Extended Stay America - Kansas City - South

2.0 of 5 Hotel   |   550 East 105th St, Kansas City, MO 64131
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Ranked #86 of 111 Hotels in Kansas City
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58 reviews from our community

Traveler rating
    12
    7
    2
    9
    28
See reviews for
12
3
5
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Mercersburg, PA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 26, 2014

It was filled with smoke and other unidentifiable smells. The door had been scratched so badly by a dog and my son became allergic very quickly. The comforter had not been washed and smelled very strongly of smoke. We left the next morning despite paying for an additional night. Do not stay here!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review

The staff and I read your comments about your stay with us. Please accept our most sincere apologies for the unpleasant odor in your room. To prevent this from happening again, my team is making sure we double check all pet rooms for odor and any other maintenance issues to ensure that your experience is not repeated. As well, I... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 6, 2014

I booked my room for two nights for $69.99 per night and non-smoking, upon check-in I was told they were full and they would put us in room 333 and she saw we were military and could give us a "discounted rate" of $74.99. We get up to our room to find out it was the smoking floor, and must... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed August 27, 2014 via mobile

DO NOT STAY HERE REPEAT DO NOT STAY HERE!!!!!! STAYED 9 OR 10 DAYS AND PLANNED ON LONGER. IM IN MIDDLE OF A BAD BREAKUP AND CUSTODY BATTLE AND HAD PRETTY MUCH ALL I OWNED AT HOTEL. WHEN I ARRIVED -MAKE NOTE....NOWHERE ON HOTELS.COM OR ESA. HOTEL SITE IS THERE MENTION OF $100 SECURITY DEPOSIT. BUT THEY DONT GIVE A... More 

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Carmel, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 28, 2014

I recently stayed in Extended Stay America, Kansas City South for Leisure and had booked 3 rooms together via booking.com. The first caveat is that you can't make any requests when going through the 3 party site which I realized only during the checkin. I was assigned all 3 rooms in smoking floor. With kids and an asthmatic it was... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review

The staff and I read your comments about your stay with us. I am sorry to hear that your rooms had cleanliness issues and that my staff was unable to supply you with the amenities you needed. To uphold our company's high standards, my housekeeping staff will be reviewing cleanliness standards and procedures to ensure that your experience is not... More 

Atlanta
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2014

Be aware when you book and pay for your stay you still have to pay an additional 100.00 per night on a credit card or cash as a deposit. I was given my booked room, unpacked and then a hour later management at hotel couldn't confirm the online corporate account for direct billing. After much screaming from their manager to... More 

Was this review helpful? Yes 1
Beebe
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 7, 2014 via mobile

Area very unsafe hotel has no security or security cams.my vehicles windows as well as. 8 others windows were smashed and lost over 2.000.00 in valuables. Protect your family it's Kansas City pay more for safety!

Was this review helpful? Yes 1
Manager_11525, Owner at Extended Stay America - Kansas City - South, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the security issue you experienced at our hotel. To prevent this from happening again, my team is working closely with the local police department. The staff and I appreciate your comments, as it will only help us to improve. If you have any... More 

Minnetonka, Minnesota
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 20, 2014

The rooms cost about $100 a night and so not worth that! First our family had booked 2 rooms and were forced to take a 3rd cause no double rooms were available, and they made us pay the tax for that room, then my husband and I we're put on a smoking floor when we had all asked for non... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review

The staff and I read your comments about your stay with us. The situation you described regarding the room type availability and the plumbing issue is truly regrettable. We are very sorry for your experience. I would also like to apologize for the poor service you received from my staff regarding the plumbing issue. I met with the team to... More 

Red Bud
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 18, 2014

I knew it was cheap, but there were dirty carpets. no blow dryer, scratchiest towels ever, no hangers, & AN EXTRA $20 PER DAY FOR MAID SERVICE! Staff was very nice, but I wanted to strangle the owner.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review

The feedback provided in your review is much appreciated. I am happy to read your remarks about staff; however, I am very sorry to read that the carpet had cleanliness issues. To ensure that a situation like yours doesn't happen again, my team is adjusting our daily common area cleaning. As well, I do apologize that your room's towels and... More 

Richmond
1 review
1 of 5 stars Reviewed June 15, 2014 via mobile

I never write reviews. But here we go. This place was disgusting. My 8 year old could clean better. Maybe if the staff was outside less and inside more they could keep the place clean. For the price my expectations were reasonable. I didn't expect fancy, just functional and clean. This place Had neither of Those. Tried to find a... More 

Was this review helpful? Yes
Manager_11525, Owner at Extended Stay America - Kansas City - South, responded to this review

Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that your room was not clean. To prevent this from happening again, my team is learning a new housekeeping procedure. Your feedback is very important to us, so thank you for sharing. If you would like to discuss this further, please do... More 

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 14, 2014

keep looking - not clean...they want 200 words to say it is not clean and is a dump so I will do this chore so it gets posted. You could make the room free and I would not stay here again. Again, do yourself a favor and forget this place. At last I got the 200 word required to make... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review

The feedback provided in your review is much appreciated. I was disheartened to read that the hotel was not property cleaned during your stay. In response to your review, I will be working with my housekeeping staff to review our cleanliness standards and procedures to ensure that your experience is not repeated. I am grateful for the feedback you provided... More 

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Additional Information about Extended Stay America - Kansas City - South

Address: 550 East 105th St, Kansas City, MO 64131
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Kansas City - South 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Kansas City
Kansas City Extended Stay

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