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All 110 Kansas City hotels

Four Points by Sheraton Kansas City - Sports Complex

3.0 of 5 Hotel   |   4011 Blue Ridge Cut-Off, Kansas City, MO 64133 (Formerly Clarion Hotel Sports Complex)
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52%
Ranked #73 of 110 hotels in Kansas City
A recent review
5 of 5 stars Reviewed May 8, 2012
Danniel P Spring Grove, PA
  • Reviews (99)
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99 people have reviewed this hotel

Traveler rating
    11
    36
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    15
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34
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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There are newer reviews for Four Points by Sheraton Kansas City - Sports Complex
See the most recent reviews
Spring Grove, PA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2012

We held a conference here - both the meeting space and dining room were very well equipped. The staff was very friendly and helpful. I would definitely use this hotel again for our events.

Was this review helpful? Yes 1
spastor71, General Manager at Four Points by Sheraton Kansas City - Sports Complex, responded to this review

It was a pleasure taking care of your convention at my hotel. I will be sure to pass along the congratulations to my entire staff as they worked hard to make your event a success. More

Lamar, Missouri
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 4, 2012

The hotel staff was friendly, the beds were comfortable, the rooms clean, and it has a great location. Nothing negative to say about the hotel. The bar/restaurant in the hotel on the other hand, the female bar tender was a rude and had a horrible attitude. Overall we'd stay again while in town for a Cheifs or Royals game!

Was this review helpful? Yes 1
spastor71, General Manager at Four Points by Sheraton Kansas City - Sports Complex, responded to this review

My staff and myself appreciate your loyalty to the Clarion Hotel Sports Complex! Hope to see you back soon for another game. More

Lincoln, NE
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 24, 2012

Our rooms were adequate and clean and just fine for our purposes since we didnt' spend that much time in the room. The hotel staff was very accomodating and quick to answer questions and deliver needed items to the room. All in all, a pleasant enough place to stay.

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spastor71, General Manager at Four Points by Sheraton Kansas City - Sports Complex, responded to this review

Thank you for your kind words about your previous stay. We strive to provide each guest with a great experience when they stay at the Clarion Hotel Sports Complex. We hope to see you back soon!! More

Saint Peters
Top Contributor
52 reviews 52 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 5, 2012

For the most part, we really enjoyed our stay. Price was great, employees were very friendly and helpful with advice and directions. Breakfast buffet was excellent. TV's were outdated and towels at pool were not available when we needed them. Shower head was very good. Bathroom toilet and tub/shower could use upgrade. Beds were comfortable, however sheets and blankets were... More

Was this review helpful? Yes 2
Wichita, Kansas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 8, 2012 via mobile

I am a truck driver and drive an 18 wheeler. When I arrived at the hotel the side gate of the parking lot was closed. I walked into the lobby and explain my situation that I could not get the truck around the building so the girl at the front desk was very friendly and unlock the side gate with... More

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spastor71, General Manager at Four Points by Sheraton Kansas City - Sports Complex, responded to this review

Thank you for your kind response. We pride ourselves on being able to provide our guest with exceptional service and cleanliness. We hope to see you back soon again. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2012 via mobile

Without a doubt the WORST hotel you could stay at. After I was sent to a filthy room with beds not made and used prophylactic on the floor, I was then sent to a room with 2 tiny beds when I reserved a King. When I went to the desk to ask for a new room the snotty attendant told... More

Was this review helpful? Yes 1
spastor71, General Manager at Four Points by Sheraton Kansas City - Sports Complex, responded to this review

Thank you very much for taking the time to share your experiences here at the hotel. Our goal is to provide each and every guest a clean and comfortable room. It appears that we did not meet your expectation and for that I am truly sorry. I have spoken with department heads, managers and staff to address the challenges mentioned... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 27, 2011 via mobile

I guess the bed was very nasty or they had some kind of bug in their mattress i couldnt sleep the whole time even my friend couldnt sleep at all. When you first see the lobby you wouldnt think what the room looks like but the carpet was very dirty and even though the bed looked fine but once i... More

Was this review helpful? Yes 1
independence ks
1 review
5 of 5 stars Reviewed December 22, 2011

I have to say that staying at this Hotel is just an outright wonderful experience, my friends and family meet there for several of the (Chiefs) Games and other events each year and we enjoy every moment of our stay, its a great experience from the time we check-in to the time we see the General Manager and staff's smiling... More

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spastor71, General Manager at Four Points by Sheraton Kansas City - Sports Complex, responded to this review

Thank you for staying with us each and every Chief's game!!! I appreciate the compliments to the staff and the hotel. I will be sure to pass along your compliments to the entire team at the hotel. More

Marion, Wisconsin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 18, 2011

When you book a hotel and receive a confirmation number and email confirming your room cannot be cancelled, changed or refunded because you're GUARANTEED with your credit card you expect after traveling 7+ hours to arrive with a room. NOT!!!!!!!!!!! And, the manager by the name of Christina chose to argue and that we did not have a confirmed room.... More

Was this review helpful? Yes 1
Sioux Falls, South Dakota
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 1, 2011

My wife and I stayed here for the Chiefs Steelers game in November. We arrived early at 2:30 and was hoping for but not expecting an early check in. I entered the hotel at 2:30 and could see the lobby was very full, which I wasn't surprised about because I knew the game was sold out. So I assumed at... More

Was this review helpful? Yes 1
spastor71, Manager at Four Points by Sheraton Kansas City - Sports Complex, responded to this review

Dear Guest, I am sorry your check in experience was longer than anticipated. We did in fact have the Kansas/Missouri game on Saturday which started at 2:30pm. Therefore most guests did not leave the room until 11am which is check out time. This gave us a short window to turn around these rooms for a 4pm check out. I completely... More

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Additional Information about Four Points by Sheraton Kansas City - Sports Complex

Address: 4011 Blue Ridge Cut-Off, Kansas City, MO 64133 (Formerly Clarion Hotel Sports Complex)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Kansas City - Sports Complex 3*
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Also Known As:
Holiday Inn Sports Complex
Holiday Inn Kansas City
Kansas City Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
168

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