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Hotel Phillips

Certificate of Excellence
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106 West 12th Street, Kansas City, MO 64105
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1 room 1 guest
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Hotel Phillips
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636 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed today NEW

In the early to mid 0's, this was a nice, historical hotel. The architecture is still nice, but I digress. I stopped staying here after a freezing night in 2009 where the below 10 degree wind blew into through the windows and they had no hot water. I moved to the Hilton President, which I can see through my window.... More 

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Roachdale, Indiana
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

The hotel looks like you're stepping back in time to the turn of the century, but with many modern amenities. The staff was very pleasant and room service was fast albeit a bit pricey at $30 for coffee, yogurt and a Danish. I knew better but I wanted to work out before my meeting and needed to eat breakfast in... More 

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Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful historic hotel with an elegant lobby. Great room service with a very reasonable all day dining section. The pulled pork sandwich will start you off with a great KC beginning. Thanks again to Shelley and Kassie at the front desk for putting the final touches on a magnificent stay.

Was this review helpful? Yes 1
Omaha
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel is really neat, very Art Deco. Good location by Power and Light district. Our room was very spacious and clean, beds comfy. Free wine and cheese hour which is always nice. Parking is tricky because it's downtown but we did the valet and that worked out great. Would stay again.

Was this review helpful? Yes 1
Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

Everyone was so friendly. My husband & I stayed in a suite. We had an amazing view, bedroom, living room, big bathroom, big closet, valet parking, we requested a fridge & microwave which was placed in our room, this hotel is close to PNL & The local grocery store..walking distance. The restaurant in the hotel, amazing! Live Jazz music. The... More 

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IOM
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

My sister and I had an early morning appoinment downtown and decided to find a hotel near by. I saw the 4 stars on this hotel (have no idea how they get away with that) and thought to myself "surely the bad reviews I saw were overreactions" - wrong. The positives - location, fast free wifi and the room was... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I will never stay with Hotel Phillips again. The historical hotel needs a face lift, as the wallpaper was coming off every wall. The rooms reminded me of every other roadside hotel. Worst of all my new car was damaged by valet, and the hotel refused to cover the repair.

Was this review helpful? Yes 2
Jennifer G, Manager at Hotel Phillips, responded to this review

Thank you for your stay with the Hotel Phillips and your feedback. Any allegations of vehicle damage are taken very seriously and are immediately turned over to our insurance carrier, such as was the case with your vehicle during your stay back in March. Unfortunately final decisions on damage allegations are made by the insurance company, not the Hotel. We... More 

Omaha, Nebraska
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was a bit small but well decorated and did not feel too crowded like some hotel rooms feel. The lobby and lounge areas are well kept and relaxing and beautifully restored. Location of hotel to surrounding restaraunts and night clubs was great for what we wanted to see.

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Mississauga, Canada
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Brooklyn checked me in and did an excellent job. Location is good and business centre had working computers and printers. Free wine and cheese from 5-6 was a nice touch. Room was ok a little outdated but decent. I would stay here again based on all of the above.

Was this review helpful? Yes 1
Jennifer G, Manager at Hotel Phillips, responded to this review

Thank you very much for reviewing your stay with us! I am very pleased to hear that you enjoyed our reception in the lobby, as well as our staff. Please come to see us again! More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Had a relatively good stay, however, I reserved a queen/king room and I'm relatively positive there was a full bed in our room. A tight squeeze for me and my 6'2 husband. I said something to the front desk and they swore a checkout that we had been upgraded to a nicer room even though no one told us at... More 

Was this review helpful? Yes
Jennifer G, Manager at Hotel Phillips, responded to this review

Thank you for your review of our property! I am so sorry to hear that you encountered setbacks during your stay. Your concerns are being addressed with the appropriate departments, and please feel free to contact me directly if you wish to discuss your stay further. More 

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