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All 110 Kansas City hotels

Residence Inn Kansas City Downtown/Union Hill

3.0 of 5 Hotel   |   2975 Main Street, Kansas City, MO 64108
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Residence Inn Kansas City Downtown/Union Hill
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Ranked #48 of 110 hotels in Kansas City
A recent review
5 of 5 stars Reviewed January 12, 2014
dave k Boston, Massachusetts
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79 people have reviewed this hotel

Traveler rating
    21
    31
    17
    5
    5
See reviews for
21
14
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Boston, Massachusetts
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 12, 2014

Ive stayed at many Marrriott properties, but had procelined this visit so the hotel was selected for me. I have to say, I was very impressed overall. Location is perfect, right between downtown and power/light district and the COuntry CLub Plaza. Staff was very pleasant, all public areas well kept, clean in in working order(I used the fitness center--free earphones!)... More

Was this review helpful? Yes 1
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We are very glad that you enjoyed your visit with us and all of our free amenities and services. We are happy to hear that you will be coming back and look forward to your return! More

Daufuskie Island, South Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2014

We stayed here with our 2 dogs on our way from South Carolina to Denver. What a wonderful hotel! The location was convenient, the staff was wonderful and most importantly the room was AMAZING! So clean and spacious. The beds were very comfortable! Would definitely stay here again!

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Senior Contributor
34 reviews 34 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 26, 2013

We came to Kansas City for a wedding and stayed at this location since other family members had already made reservations there. It was okay but certainly not the best Residence Inn we've stayed in. We had reserved two rooms - one for me and my husband and another for one of our adult children. Our room had an odd... More

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Paige S, Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for choosing Residence Inn. We apologize that the sleeper sofa was broken. We have ordered all new sofas and they are on the way. We regret that this was not the case during your visit and that you were inconvenienced, they take 5 weeks for delivery. We are glad that you enjoyed the bed, the staff and the... More

Westport, Oklahoma
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 27, 2013

We were in Kansas City to watch a theatre show at the Crown Center and to attend a Chiefs game. The location of this hotel was great for getting to the show and is close to downtown and country club plaza. The room was clean and spacious. The bed was comfortable. The ice maker was turned off so we had... More

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Paige S, Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you so much for your feedback. We are so glad that you enjoyed your visit to our hotel and hope that you will return again soon! Yours in hospitality, Paige Southard General Manager More

Senior Contributor
35 reviews 35 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 3, 2013

We have stayed with them 2 times ,summer and fall The Inn offers a free shuttle service to any where within 5 miles of the hotel, it will get you to all the big sites you want to go to they also picked us up at union station as we had taken the train to Kansas City and took us... More

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We are so glad that you enjoyed your visits with us, thanks so much for letting us know. We hope to see you again real soon! Paige Southard General Manager More

Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2013

I recently came to Kansas City for an International Soccer Match and decided to stay here because of its vicinity to downtown. I was pleasently surprised at how nice everyone was to me. Rochelle and the other woman that checked me in helped me with dinner recommendations, shuttle information, and breakfast information. DJ the driver was very personalble and prompt... More

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you very much for taking the time to share your positive experience. We are so glad that our staff were helpful, courteous and efficient. Please come see us again the next time you visit Kansas City! Yours in hopsitality, Paige Southard General Manager More

Saint Louis, Missouri
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 12, 2013 via mobile

I've stayed at a number of Residence Inns all over the states. This is probably the least desirable one I've been in. Toilet was constantly running, neighbors loud and kids running around. The morning breakfast was decent and there was plenty of seating. I won't come back to this one.

Was this review helpful? Yes
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you very much for sharing your experience with us, we will use it to improve. We apologize that the toilet was running as well as for the busy hotel causing you inconvenience and disruption. Very glad that you enjoyed our free breakfast and spacious seating. Yours in hospitality, Paige Southard General Manager More

Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 22, 2013 via mobile

We made reservations for 14 people for 3 rooms. Check in was at 3 but we didn't get there until a little after 4. We were throwing a bachelorette party for my niece & we had dinner reservations at 6. The rooms were partially cleaned & we had to change our dinner reservations b/c there would be no way we... More

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you very much for your correspondence. We are very sorry that your rooms were not available upon arrival. We apologize for the inconvenience and your disatisfaction. We realize that our tokens of apology do not make up for a poor start to a special event. We have also sent a certificate to another in your party for the newlywed... More

Senior Contributor
25 reviews 25 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 3, 2013 via mobile

I am use to a smaller room at Residence but this particular location has very spacious rooms. I walked in and on the left is a full size kitchen and office area. On the right is a good size sitting area with full size couch chair and entertainment center. The king size bed straight ahead and to the right of... More

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thanks so much for your review! Being with this brand for four years, I have visited many of our hotels and also have not experienced the space our guests enjoy at this property. So glad you enjoyed it. Yours in hospitality, Paige Southard General Manager More

Millstadt, IL
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 3, 2013

I have stayed at several hotels in the area, and this one is just as nice or nicer than all the others. Although I only stayed here for two nights, I would highly recommended this hotel to anyone who needs to stay in town for an extended time. The way the hotel is situated, the exterior room entrences are very... More

Was this review helpful? Yes
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you very much for your feedback. We are very glad that we provided clean, spacious accommodations and that you enjoyed our staff, location and shuttle services. Please visit us again soon! Yours in hospitality, Paige Southard General Manager More

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Additional Information about Residence Inn Kansas City Downtown/Union Hill

Also Known As:
Residence Inn Kansas City Downtown/Union Hill Hotel
Residence Inn Kansas City Downtown/Union Hill Hotel Kansas City
Residence Inn Kansas City
Kansas City Residence Inn
Address: 2975 Main Street, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 110 hotels in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Kansas City Downtown/Union Hill 3*
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