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All 111 Kansas City hotels

Residence Inn Kansas City Downtown/Union Hill

3.0 of 5 Hotel   |   2975 Main Street, Kansas City, MO 64108
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Residence Inn Kansas City Downtown/Union Hill
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Ranked #49 of 111 Hotels in Kansas City
A recent review
5 of 5 stars Reviewed November 11, 2014
skajjm Indialantic, Florida
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96 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indialantic, Florida
Contributor
19 reviews 19 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 11, 2014

We stayed in a top-floor, two story loft and could not have enjoyed our stay more. This was an unexpectedly great hotel that had a perfect location. The hotel itself is set away from the city a bit, but right near a giant walking park and the science center, which allowed for a nice quiet break from everything going on... More 

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We are so glad you enjoyed your visit and our spacious suite. We hope you will return again soon! More 

Shell Knob
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

The only negative I have to say in this review is that we didn't stay long enough to really enjoy the accommodations. We got in late and left early. Even though we were departing before the scheduled breakfast time we were able to get coffee and some yogurt to take with us. The staff was very friendly and accommodating.

Was this review helpful? Yes 1
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We hope that you will visit again soon when you can stay longer! More 

Iowa
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2014

We planned a getway for the weekend with my sister and her husband. We choose this Residence Inn because they have bigger rooms with equiped kitchens for extended stays. We stayed three days. The hotel is a little worn but it is clean and a good location. The breakfast was great. Many items to choose from. The hotel is showing... More 

Was this review helpful? Yes 1
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We are so glad you enjoyed your getaway! We are getting an exterior refresh, just completed the parking lot and moving to exterior of buildings and landscaping. For future refeerence our complimentary shuttle runs within a 4 mile radius of the hotel including the Downtown/Power & Light District and Country Club Plaza Shopping and Dining as well as numerous attractions... More 

chicago
Top Contributor
189 reviews 189 reviews
21 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed October 16, 2014

I was very surprised with my stay at this hotel. WOW they believe in the customer being #1. When I first arrived a housekeeping person saw me struggling with my bags and she grabbed one and helped me to my room ( and did NOT want a tip)! Over the course of 3 days at this hotel the shuttle staff... More 

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We are so very glad that you enjoyed our service, we have an awesome team here, I agree. Please come back and see us soon! More 

rochester new york
Top Contributor
107 reviews 107 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 15, 2014

This location was convenient for conference, Union Station, Liberty Memorial, and the staff is good about shuttling guests. The room was plenty roomy and well equipped kitchen. however, the carpet was quite worn, paint chipping around moldings. There was a constant drip from the appliance closet, but they did fix it once reported. with a bit more attention to detail,... More 

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We apologize that your room was not perfect as is our goal. We are in the process of getting our carpet replaced. Very glad you enjoyed the location and spacious suite, thank you for your feedback and for choosing Residence Inn. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 28, 2014

A big shout out to the staff of this hotel; everyone was wonderful and provided great service! I would like to recognize all of the shuttle drivers who toted me and my coworkers about the city for work and play. Very comfortable bed and clean unit. Thank you, Lucille P. 9/5-9/26/2014

Was this review helpful? Yes
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We are so glad that you enjoyed your visit! Excellent to hear that you enjoyed our service, beds and cleanliness, we hope that you will visit again soon! More 

Denver, Colorado
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed September 21, 2014

I've stayed at RI's everywhere, and the brand is usually very consistent. This one was not. The staff was fine, but the room was very small. No upgrades for a plat- one room, including bed and sitting area. The bed was small, the bedding a little worn, the carpet and furniture more so. All, however, were clean. Breakfast was a... More 

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for choosing Residence Inn, we apologize that your visit was not great which we strive for with every guest. We are constantly improving and upgrading, for example we just replaced a third of our carpeting and are replacing the remainder soon. We just got all brand new sleeper sofas and a new parking lot. We are glad that... More 

Denver, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 15, 2014

We drove in from Denver and arrived at the property at 4 am Sunday morning. I've stayed at this location before and had nothing negative to say the staff at the desk and shuttle are amazing. This time however the stay was not so great. I'd put the do not disturb magnet on the door and at 10 AM there... More 

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We regret that we let you down this time, obviously and regretably we had some communications errors which are not typical and we have reviewed procedures with our team. Please come back again soon and we will give you the great stay you have come to expect! More 

Winnipeg, Canada
Top Contributor
65 reviews 65 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 9, 2014

Rooms are very clean and spacious! King size bed was very comfortable! Didn't have the breakfast so I really can't say much (too early on a Friday morning when one is on holidays) My only complaint is that you could hear people on the floor above us running around, jumping etc. If it had been in the middle of the... More 

Was this review helpful? Yes
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for choosing Residence Inn! We regret that your neighbors disturbed you but very glad that you enjoyed the large rooms and comfortable bed! We look forward to your return visit! More 

Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 18, 2014

My wife and I stayed at this hotel a few nights ago and it could have been better. First of all the positive: the room was clean, the staff was fine, the breakfast was good. The property is older and the floors above our room creaked if anyone moved around. This did not help our sleep. In addition, the area... More 

Was this review helpful? Yes
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We regret that your stay was not the best as is our goal. We have reviewed your feedback during our daily service meeting and will use to improve in these areas, we are glad that you did enjoy our clean rooms, our staff and the free breakfast. We hope that you will visit again soon! More 

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Additional Information about Residence Inn Kansas City Downtown/Union Hill

Address: 2975 Main Street, Kansas City, MO 64108
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Kansas City Downtown/Union Hill 3*
Number of rooms: 96
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Also Known As:
Residence Inn Kansas City Downtown/Union Hill Hotel Kansas City
Kansas City Residence Inn

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