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Residence Inn Kansas City Downtown/Union Hill

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2975 Main Street, Kansas City, MO 64108
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Residence Inn Kansas City Downtown/Union Hill
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Residence Inn Kansas City Downtown/Union Hill
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106 Reviews from our TripAdvisor Community

Traveler rating
    30
    40
    24
    6
    6
See reviews for
30
20
7
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio, United States
Top Contributor
103 reviews 103 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The biggest perk was the shuttle to & from a restaurant so we didn't have to get back in the car. The AC was set very low& took a while to reset and you could hear a lot of outside noise, but it's the townhouse style Residence Inn, and our suite faced the parking lot.

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Saint Louis, Missouri
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 18, 2015

I've stayed at a number of Marriott's and this one disappointed me. First, you should get a room on the 3rd floor to prevent noise from those above you cascading down. We thought perhaps there was a runner's marathon going on - or perhaps gym training exercises? We were moved to another unit. Some help but that TV reception was... More 

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for choosing Residence Inn and we regret you had some problems. We have contacted our TV provider as to the problem and they are correcting, we regret the inconvenience. We are very glad that you enjoyed our complimentary breakfast and "The Mix" in the evening as well as our convenient location. Please visit us again! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed April 16, 2015

This hotel was not my first choice, but was directed here by the Marriott after finding out there was no availabilty at their main hotel. The location was conveniently located to downtown, although this is the only positive thing I can identify in this review. The mattress and couch were cheap and uncomfortable. The unit had not been vacuumed prior... More 

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

As we pride ourselves on delivering a wonderful hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced. We have shared your feedback with our hotel team. We regret that you did not enjoy our new couches and that we let you down... More 

Rockledge, Florida
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 15, 2015

Place is very well located for exploring Kansas City. Close to Westport are which is big center of night life. Not far from the famous 18th and Vine area where there is some great jazz. Within walking distance of he must visit WWI museum. We were in a roomy suite with loft. Room was clean and quite. Had queen bed... More 

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Paige S, Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We are very glad that you enjoyed our central location and that you were able to experience so much of our city! Glad you enjoyed the suite and amenities as well as our breakfast and evening "The Mix". Thanks for recommending us! More 

Top Contributor
59 reviews 59 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 12, 2015

Don the shuttle driver- great knowledgeable driver great insights- We were able to walk to Fed Reserve and WWI museum- we could walk to Gates- Shuttle to Joes KC BBQ or downtown- location is great. Had some issues with room- dripping faucet. We stayed on a Wednesday- and they had food truck and beer event- which they have Mon-Wed, nice... More 

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

We are very glad that you appreciated our shuttle services and our staff. We are glad that you also enjoyed our location and our food truck night! Please visit us again soon. More 

Coralville
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 19, 2015

This hotel is a quick drive to dowtown Kansas City. Our room had a kitchen and very spacious bathroom. We were on the bottom floor and there was some noise from those above as they climbed stairs and some road noise (we were in the back) but none of that was bad. I slept great, the bed is super comfy!... More 

Was this review helpful? Yes 1
Paige S, Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you very much for taking the time to review our hotel, we are so glad that you enjoyed it! Come back and see us again soon! More 

Atlanta
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2015

Some parking issues and loss of water or power due to construction but great place to stay. Friendly staff, clean and great location. Has good food free Monday Tuesday and Wednesdayevenings too.housekeeping awesome. Quiet and large rooms

Was this review helpful? Yes 1
Paige S, Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thanks for your review, we enjoy having you as our guest too! Please let me know if there is anything we can do to make your visit more comfortable. More 

Boulder, Colorado
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2015

We stayed here for 4 nights during X'Mas and it was a very nice experience. Loved the lay out of the hotel. Kids enjoyed outdoors and running around. Although its situated very close to downtown, place is very quite and nice. Hotel looks to be newly refurbished, and rooms are very clean and well kept. Staff are very accommodating and... More 

Was this review helpful? Yes 1
lawrence
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 19, 2015

The location is convenient to Kansas City spots - Liberty Memorial, Union Station and the Power and Light DIstrict. Parking was convenient, and the staff was nice. The room was very clean and well kept. The bed was very comfortable. The only drawback is the noise from the parking lot or the traffic on the stairs. But it was a... More 

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Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed December 29, 2014

The thing that stood out to me the most was the staff! EVERY employee, from the front desk to maintenance to the breakfast hostess to the housekeeping dept-Smiles and friendliness from all. They all spoke to me when I passed them. Very courteous, happy and serving minded attitude. I stayed 5 days on the top floor. The apartment was clean... More 

Was this review helpful? Yes
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review

Thank you so much for your great review! We are very glad that you enjoyed your visit with us and hope that you will return again soon. More 

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