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Extended Stay America - Kansas City - Airport - Plaza Circle

2.0 of 5
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11712 N.W. Plaza Circle, Kansas City, MO 64153
Extended Stay America - Kansas City - Airport - Plaza Circle
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Ranked #69 of 109 Hotels in Kansas City
A recent review
4 of 5 stars reviewed 1 week ago
Valarie A Waynesville, Missouri
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39 reviews from our community

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    13
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Waynesville, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Budget hotel. Needed a place to sleep and this was a suitable option. Bed was comfortable, tv worked, appeared to be clean, and staff was friendly. We weren't sure what to expect based on reviews but after staying here would recommend to others.

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Seattle, Washington
1 review
1 of 5 stars Reviewed 2 weeks ago

This is the worst place I ever stayed at.....when I came here the first day there is no room for me, but it was reconfirmed before I was arrived....then they sent me to another extended stay, which it was okay. Afterwards, the room was reconfirmed for quieter room and they gave first floor.... upstairs was loud in the middle of... More 

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San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

Excellent customer service and perfect location!!! I often travel a lot for business. I am able to cook if I need to, or order in and save leftovers. This is a perfect place, very clean, great airport location, excellent staff, and easy parking. I am very comfortable staying here

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Manager_11525, General Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

Justin - Thank you for your kind words. Your comments validate exactly what Extended Stay Hotels, and our airport location in particular, strives to achieve…a “Home Away From Home” experience for all our guests. Great service, great location, clean and comfortable rooms. Thank you again from all our staff. More 

Mumbai (Bombay), India
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 22, 2015

I stayed here while I was passing through for work. I must say I was impressed for a budget hotel. The room was nice and big. It was clean but worn and dated. The bed was nice and comfy. The only issue I have is that with a lot of the budget hotels their floors are usually sticky ... may... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

I was extremely impressed with this hotel. Besides the cold and sparse breakfast, it exceeded my expectations. The price was very reasonable and for that, I received a suite with a kitchenette. I would recommend this hotel to anyone traveling through Kansas City - Northside.

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Manager_11525, General Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that we were able to provide you with a clean, comfortable room with a full equipped kitchen at an affordable rate. I'm so pleased that we were able to exceed your expectations. I apologize if our grab-and-go breakfast did not meet your needs. Your... More 

Jefferson County, CO
Top Contributor
202 reviews 202 reviews
20 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed November 1, 2014

Hotel was in reasonably decent condition. While a little worn and dated, it seemed moderately clean. However, the toilet had a slow leak onto the bathroom floor. At least it seemed to be fresh water. I notified the front desk and no one ever came to fix the issue. At check out I mentioned this oversight and the clerk was... More 

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New Windsor, New York, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 15, 2014

Towels were thin, left lint all over the place and had a bunch of stains on them. Requested another set of towels and still had to sift through to find a decent one. TV only had 10-15 channels but the remote would skip over channels while I tried to find something to watch; 5 different ESPN channels. Comforter was thin.... More 

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Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2014

Booked my stay through expedia at a very good price. The staff was friendly and check-in was trouble-free. The room was very clean and cool (stayed two nights, which were the two hottest days of July). There is no ice machine nor ice maker in the frig so this meant a trip to the nearest convenience store for a bag.... More 

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Fargo, North Dakota
2 reviews
4 of 5 stars Reviewed June 10, 2014

While we did have a few issues. The staff was very quick to react and try to fix them. They did a very good job and I was very satisfied with my service. It is a business hotel so not real breakfast to speak of and no pool but loved the kitchen and it had dishes which was nice. Quick... More 

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Yuma
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 13, 2014

This hotel would be alright if you needed to stay for a week or so. I chose this hotel because I had a very early flight and its close to the airport. First there is very little parking, and the parking lot is poorly lit. Then you walk into the lobby and the floor looks like it hasn't been cleaned....ever.... More 

Was this review helpful? Yes 1
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