We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Plaza Hotel

11828 NW Plaza Circle, Kansas City, MO 64153 (Formerly Clarion Hotel Airport)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Plaza Hotel
Professional photos View all
Browse nearby
Plaza Hotel
Plaza Hotel
Plaza Hotel
Write a Review

143 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
There are newer reviews for Plaza Hotel
See the most recent reviews
Denver, Colorado
Top Contributor
50 reviews 50 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 24, 2012

This hotel is located very close to KCI and makes it convenient if you need to stay overnight before catching an early flight. That said, this hotel is a bit tired. The rooms need a bit refreshing and the bedding need to be replaced. The customer services makes up for some of the short comings.

Was this review helpful? Yes
San Diego, California
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 31, 2011

I was delivered the WRONG sandwich. They came and took it back after I had taken the cover off and eaten some fries!!! I was healthy but what if I had a cold or bronchitis or ..... I did not want it but did they serve it to someone else? The health department will be notified!

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 15, 2011

We will never stay at this location again. Our bed was uncomfortable and the 2nd night I found the control for the Sleep Comfort bed was under mattress. Bed was deflated and inoperable. Our friend's room, the fridge and microwave were missing and not very clean. The pool the next morning was dirty, scummy and bunches of hair floating on... More 

Was this review helpful? Yes 1
Boise, Idaho
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 2, 2011

I was traveling with my disabled father. I called ahead to be sure there were handicapped rooms. I was told there were, however the bathtubs are NOT wheelchair accessible, they are the same bathtubs in the regular rooms with bars. The sleep number beds were uncomfortable, the hot tub was freezing cold, the drains were clogged, some of the light... More 

Was this review helpful? Yes 1
Seattle, Washington
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed July 6, 2011

I usually write excellent reviews, but I have to write about our experience to warn others and hope that management fixes things. Checkin was a complete mess. The computer systems were down and we waited over 30 minutes before we were finally given a key....to someone else's room! Luckily they were understanding since they also walked in on someone else!... More 

Was this review helpful? Yes 1
Garden City, Kansas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 28, 2011

The first room we had was 2 beds - Sleep Number Beds - one worked - one did not - air conditioner did not work properly - knob missing to control how cool or how warm - only blowing room temp air. Cockroach on bathroom sink. Was moved to a different room - Sleep Number Bed - most uncomfortable bed... More 

Was this review helpful? Yes 2
Dallas, Texas
Top Contributor
100 reviews 100 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed June 25, 2011

This is a perfectly good hotel 2 minutes from the airport. I didn't hear any plane noise at all. No free breakfast, though, which was disappointing. Room was good sized and well kept. No issues at all.

Was this review helpful? Yes
Papillion, Nebraska
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 15, 2011

We chose this hotel due to the fact it had an indoor pool. We could have stayed at one right across the street for 1/2 the price without one. Problems we encountered were 1. Check in took 30 minutes and only 2 others in front of me. 2. Clerk was inattentive. 3. Pool was OUT OF ORDER but not only... More 

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed April 28, 2011

We became what you might call "needy" during our stay. The staff went above and beyond to help us out. We loved the sleep number beds and the free breakfast.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2011

I have stayed at this hotel several times. I have always had a great stay. Thank you to the staff for always being so friendly.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (54)
Bathroom (5)
Room/suite (17)
Hotel & grounds (8)
Dining (1)
Other (23)

Management photos: Courtesy of the property manager

All management photos (19)
Pool/beach area (1)
Business center/function rooms (1)
Room/suite (4)
Dining (1)
Hotel & grounds (1)
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay


Questions? Get answers from hotel staff and past guests. Ask a question