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All 111 Kansas City hotels

Quality Suites Airport Kansas City

2.5 of 5 Hotel   |   11951 NW Ambassador Dr, Kansas City, MO 64153
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Quality Suites Airport Kansas City
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Ranked #35 of 111 hotels in Kansas City
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
Denise D Saint Joseph, Missouri
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62 people have reviewed this hotel

Traveler rating
    29
    18
    7
    6
    2
See reviews for
18
8
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Saint Joseph, Missouri
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here for one night for business purposes. There was an internet outtage so I was unable to work from my hotel room which was a huge inconvenience. I ended up going to a local eatery that had free wifi for several hours. The staff however did the best they could and were happy to make an adjustment to... More

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Mendon, IL
Top Contributor
52 reviews 52 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife, two daughters, and I stayed here prior to flying. The hotel is currently undergoing a renovation. The work did not bother us at all. The room we had gave us plenty of room to spread out. The breakfast was average. We did not use the pool. The room was quiet and the beds were comfortable.

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Rowlett, Texas
Top Contributor
249 reviews 249 reviews
140 hotel reviews
219 helpful votes 219 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a Choice Privileges Diamond Elite member, I stay at Choice Hotels properties frequently. This Quality Suites delivered excellent value and comfort during my one-night stay. Unlike some "suites" hotels, my room was an actual 2-room suite. The living area was large and, although functionally furnished, the furnishings did look a bit sparse when compared to the size of the... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2014

We booked here for three reasons. Comfortable beds, park and fly and free breakfast. Every part of our trip was very timed as we were going to be captive on our plane from early morning to evening. Breakfast was important. We were not told there would not be a hot breakfast as advertised. There were numerous disgruntled guests. No hot... More

Was this review helpful? Yes 1
Urbandale, Iowa
Top Contributor
64 reviews 64 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 30, 2013

Had two rooms and both were huge. The guys needed to use the sofa bed. It was very poor - did not sleep well. Staff was good - cleaning staff very helpful. Breakfast was ok but nothing to brag about. Location worked well for us near airport - less than a 5 minute drive to pick up arrivals.

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QualitySuites629, General Manager at Quality Suites Airport Kansas City, responded to this review

Thank you for your review and the good comments about our staff we try very hard to meet your expectations. The next time you stay I would like to let you know what we have room that have two queen bed in them. More

Moberly, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 12, 2013

2 things we learned while on vacation last week: 1) Not all Quality Inn's are the same. 2) This one (Quality Suites Airport Kansas City) is the best in the business! Hands down! The rooms are huge, the bed is comfortable, the airport shuttle is excellent, the breakfast is awesome and most importantly the customer service is outstanding! The management... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2013

Everything about this hotel was good with one exception. Upon check in they want a credit card on file to cover any incidentals. That is all good and well but their computer kept declining my card. A call to our bank said that they had not received a charge from the hotel. So the hotel said it was our card... More

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Ulysses, Kansas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2013

We have a large family and stayed in one of the Suite Rooms. Very Large room, clean, and good value. The only problem we had was we booked a room that held 6 and had 3 towels and no linens for the hide-a-bed, but with a single call they were all delivered promptly. Pool and Hot Tub were nice!

Was this review helpful? Yes 1
Pittsburg, Kansas
Top Contributor
50 reviews 50 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed August 8, 2013

I had a group on parking coupon for this motel. I called to make a reservation. I was told that the motel would not honor the groupon. The clerk on the phone became very condescending with me! She hung up on me. I called back to get the groupon number and the same clerk hung up on me again. I... More

Was this review helpful? Yes 5
QualitySuites629, General Manager at Quality Suites Airport Kansas City, responded to this review

I would like to apologize for the misunderstand you had yesterday with our hotel. The problem is with Groupon, they sold you a Groupon that was not valid and the front desk clerk was trying to inform you of this and give you information on how to get your money back from Groupon. Our hotel is no way involved in... More

Mukwonago, Wisconsin
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 2, 2013

We stayed in a suite, and we were shocked at the size! Two queen beds, a pull out double sofa, and STILL room to manuever. The breakfast was great, and the front desk staff was cheerful and helpful in finding a place to eat dinner. Our grandson loved the pool, and the hot tub was wonderful.. This is certainly the... More

Was this review helpful? Yes 3

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Additional Information about Quality Suites Airport Kansas City

Also Known As:
Kansas City Hawthorn Suites
Comfort Suites Kansas City
Kansas City Comfort Suites
Address: 11951 NW Ambassador Dr, Kansas City, MO 64153
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Kansas City
#8 Best Value Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Airport Kansas City 2.5*
Official Description (provided by the hotel):
Quality Suites Airport is a 2-room all suite hotel less than 2 miles away from the Kansas City International Airport. We are located just east of the junction at 1-29 and I-435 on NW Ambassador Drive, 20 miles from downtown Kansas City. Close to Worlds of Fun, Oceans of Fun, the Sprint Center, Kansas City Power and Light District and Zona Rosa Shopping Center Area. Royals and Chiefs Stadiums are just minutes away. ... more   less 
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