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Hilton Kansas City Airport

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8801 NW 112th Street, Kansas City, MO 64153
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Renovation Package
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Hilton Kansas City Airport
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Hilton Kansas City Airport
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117 Reviews from our TripAdvisor Community

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Traveler rating
    59
    37
    14
    7
    0
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64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, Virginia, United States
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very large, lots of parking BUT older hotel. Asia at the front desk was very welcoming and helpful. When I asked about the standard collection of fliers of things to do in the area she informed me the stand had recently been removed, asked me what interests I had, she said she had some ideas and would bring info to... More 

Was this review helpful? Yes
MarkK_GMHiltonKCI, General Manager at Hilton Kansas City Airport, responded to this review

Linda, Thank you for taking the time to review our property. We appreciate the feedback. Thank for the nice comments on Asia. I am glad to hear she was able to assist you in things to do :-). I do apologize for Housekeeping. I will talk with the department about this. We do hope you will continue to utilize our... More 

Wichita, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

The room was hot, the elevators outside in the hall are loud, the internet is slow, and the restaurant is average at best. The facility is nice, other than the pothole filled entrance to the parking lot, with a very long walk to the entrance. Breakfast is way OVERPRICED for the value, and Hilton Honors members are overlooked.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarkK_GMHiltonKCI, General Manager at Hilton Kansas City Airport, responded to this review

Paul, We appreciate you taking the time to leave feedback on our hotel. I am truly sorry we fell short on your expectations. The parking lot and landscaping are on our final phase of the recently completed renovation. We will also be upgrading our internet to even higher speeds within the next few weeks. We value our Hilton Honors members... More 

Eureka Springs, Arkansas
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here only because we had a late flight into KC. The hotel was easy to get to from the airport. The check in was quick easy. When we got to our room the tv was set on some setting that we were never able to watch anything except the hotel station. We called the front desk and they... More 

Was this review helpful? Yes
MarkK_GMHiltonKCI, General Manager at Hilton Kansas City Airport, responded to this review

Thank you for your review and feedback. We appreciate the comments. I do apologize for the TV issue. I'm sorry we weren't able to resolve it for you quickly. We do alternate different items on the buffet and biscuits & gravy is one of them, sorry we didn't have it for dates. We do not use premixed items on our... More 

Phnom Penh, Cambodia
Level Contributor
151 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

It's an airport Hilton. There's a smallish restaurant, a well-stocked lobby snack store, and very good guest service staff. Rooms are basic, but clean and comfortable. The floor-to-ceiling glass wall (from an upper story room) could be a bit disconcerting. With frequent 24 hour airport shuttles, this is a very good choice if you have a rental car or other... More 

Was this review helpful? Yes
MarkK_GMHiltonKCI, General Manager at Hilton Kansas City Airport, responded to this review

Thank you for your review and feedback. We appreciate your time. We look forward to being your hotel of choice when you travel to Kansas City. Regards, Mark Krtek More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We ended up here as a last minute night in Kansas City due to flight issues. Upon arrival, we were greeted warmly at 2:30 am (!) and checked in quickly. The lobby is very impressive. The breakfast area is also updated and nice. The breakfast was good, but somewhat average. It was included in our room rate, so I felt... More 

Was this review helpful? Yes
MarkK_GMHiltonKCI, General Manager at Hilton Kansas City Airport, responded to this review

Thank you for your review. We appreciate the kind words and feedback on our staff. We look forward to having you back in the future. I will have my Engineering team address the concerns in your room. We just completed a $12 million renovation, so we take these comments very seriously. Regards, Mark Krtek More 

Kansas, United States
1 review
2 of 5 stars Reviewed 1 week ago

Check in was extremely under staffed and waited a very long time to check in. Looked like issues with their system. I never got my breakfast vouchers from the front desk when we checked in. The guy was on the phone the whole time and distracted. Just seemed a little rude and unprofessional. Room was not as clean as other... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarkK_GMHiltonKCI, General Manager at Hilton Kansas City Airport, responded to this review

Ramon, Thank you again for speaking with us regarding this recent stay. You can rest assured my team and I are working hard to ensure this never happens again. Please accept my apologies and I do hope you will give us another opportunity. Regards, Mark Krtek More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is very clean and well-maintained with excellent services and staff. Convenient location to airport and downtown KC. We hosted a small 2-day business meeting at the hotel while they were very busy with several larger groups. The service and accommodations of the staff were fantastic.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarkK_GMHiltonKCI, General Manager at Hilton Kansas City Airport, responded to this review

Michael, Thanks again for taking the time review our hotel. We appreciate the kind words and glad to hear we were able to meet your expectations. We hope to be your hotel of choice when your travels bring you to Kansas City. Regards, Mark Krtek More 

Duluth, Georgia
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at KC airport and called the hotel to request their complimentary shuttle. The shuttle picked us up about 10 minutes later (they quoted about 15 minutes) which was nice! The staff member who picked us up assisted with bags and was very friendly. Upon arriving at the hotel, we were greeted by two staff members working the front... More 

Was this review helpful? Yes
MarkK_GMHiltonKCI, General Manager at Hilton Kansas City Airport, responded to this review

Thank you for your review. We appreciate your feedback and kind words. Glad we were able to meet your and exceed your expectations. We hope to have you back again! Regards, Mark Krtek More 

Manhattan, Kansas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is most useful for those needing a night before or after a trip through the Kansas City Airport (code: MCI). You can't get much closer. It's easy to see it was once a top-notch convention location as well. However, it is showing its age. Carpets here-and-there are worn as is wallpaper, furniture, and paint and woodwork. Don't get... More 

Was this review helpful? Yes
MarkK_GMHiltonKCI, General Manager at Hilton Kansas City Airport, responded to this review

Paul, Thank you for your review. We will be addressing the parking lot and landscaping in the coming weeks as this is the last phase of our recently completed $12 million renovation. We appreciate your feedback and will address those concerns immediately. We do hope to have you back again in the near future. Regards, Mark Krtek More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Friendly and helpful staff. Very quiet rooms close to the airport. Excellent recommendations for dinner at local place close to hotel. Shuttle service to and from hotel was great. Meeting rooms were good and catered meals and snack from hotel were tasty.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MarkK_GMHiltonKCI, General Manager at Hilton Kansas City Airport, responded to this review

Denise, Thanks for the wonderful review. We appreciate your business and look forward to being your hotel of choice when you travel to Kansas City! Regards, Mark Krtek More 

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