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All 110 Kansas City hotels

The Westin Crown Center

4.0 of 5 Hotel   |   1 East Pershing Road, Kansas City, MO 64108
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Ranked #6 of 110 Hotels in Kansas City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
oneprice Lawrence, Kansas
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1,409 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lawrence, Kansas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location, easy to get in and out of and right across from Union Station. The property has a little mall with shops, family fun, restaurants, everything you could possibly need. This is in addition to the hotel restaurants. All staff was super friendly and helpful. Nice rooms that open out onto greenspace by the... More

Was this review helpful? Yes 1
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

oneprice- Thank you very much for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us and that our staff was warm and welcoming ensuring you had everything you needed for a comfortable stay. We are very fortunate to be located in the heart of Crown Center with... More

Due West, South Carolina
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Westin Crown Center for a conference. It is a large hotel with a friendly and helpful staff. Our room was quite large and very comfortable. Soundproofing was very good. The hotel is close to the World War I Museum and is attached to a shopping mall, so inexpensive food options are available. I was stunned to... More

Was this review helpful? Yes 1
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

dgrier- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your overall stay and that our staff was friendly and accommodating. We are very fortunate to be located in the heart of Crown Center with so many fun sites and dining right outside our... More

Saint Louis, Missouri
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was a breeze and the staff very friendly and helpful, The hotel is beautiful and had very comfortable beds. The rooms are large and clean. Beautiful views. Elegant toiletries in the bathroom. Nice fluffy bathrobes. Lots of places to charge your electronics and do business. One drawback was the air conditioning did not work very well. Our room... More

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

julztad- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us and that our staff was friendly and accommodating. We take great pride in being located in the heart of Crown Center with so many fun sites and dining right outside our doors. It is... More

VAN NUYS
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here for a conference. I asked about a Workout room and was upgraded for free--a much better alternative to paying $5/day to use the fitness center. I had a very comfortable king-sized bed, a treadmill, weights, etc. That was all very good. I took advantage of the green voucher program--I would probably not do this in the future.... More

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Lindsay H- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am happy to hear you were able to relax and unwind in the comfort of your guest room. I sincerely apologize if the quality of food you received from our room service was less than satisfactory. We strive to... More

Minneapolis, Minnesota
Top Contributor
60 reviews 60 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This was such a nice stay! Everyone went out of their way for us! From the front desk associate that recommended a Lanai room since we were traveling with our 6 lb. Papillion to the lady in the restaurant that had the chef make me a turkey sandwich when I told her I had looked all over for one. Great... More

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Loree L- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a signature stay you had with us and that our staff was friendly and accommodating ensuring you had everything you needed for a relaxing stay. We are very fortunate to be located in the... More

San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

While in the south part of downtown the Westin is a large hotel with close restaurants and entertainment options. The staff was incredibly nice and the shuttle really helped for adventures a little too far to walk. The rooms were very large and updated and the hotel was quite despite the large size. A good place to say for work... More

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Richard Psd- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am delighted to hear that our staff was friendly and accommodating ensuring you had everything you needed for a relaxing stay. We truly value your business and it means a lot our team was able to create such a signature experience. We look... More

Richmond, Virginia, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything at the Westin was great but what really stood out for me was the service at breakfast on both mornings I was there. The buffet was the normal fare but the attention of the breakfast staff was perhaps the best I've ever seen. Everyone of them pitched in to create a perfect experience.

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Dan S- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and that our staff was able to provide the best breakfast experience you've ever had. I have shared your warm comments with our team to ensure our staff receives the recognition... More

Monument, Colorado
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a fun weekend with an old college roommate at the Westin and we were very pleased. The rooms were spacious and quiet and the beds very comfortable. It is a great location, as we were able to walk to nearby attractions, including Union Station via the covered glass-enclosed walkway, and could drive ten minutes to get to The... More

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

TNT5763- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us and were able to indulge in all the great sites and dining in the area. We strive to create as relaxing and accommodating a stay as possible and it means... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We attend the Irish Fest every year and always stay here. They give you special room rates and tickets for the festival. We had a Garden room this year and that was do nice to walk out of your room to grass.

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

MjAll- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us during Irish Fest and indulge in all the fun sites and dining in the heart of Crown Center. We truly value your business and look forward to welcoming you back next year for another... More

Calgary AB
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a 3 night stay here for business. Excellent location within walk to Union Station. I got a lovely corner room and although entrance is a bit odd (long hallway to room) it was beautifully appointed and a comfortable bed. Drapes and windows a bit old - could not access the balcony, once I unlatched the lock the whole... More

Was this review helpful? Yes 1
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

sharradog- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your overall stay with us and were able to take advantage of all the sites and dining in the heart of Crown Center. We strive to create as relaxing and accommodating a stay as... More

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Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin

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