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The Westin Crown Center

4.0 of 5 1 East Pershing Road, Kansas City, MO 64108
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Certificate of Excellence 2014
The Westin Crown Center
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The Westin Crown Center
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1,432 reviews from our community

Traveler rating
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    78
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellsville, Kansas, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family recently stayed at the Westin when I ran the KC Marathon. We always stay there whenever we get an opportunity. From the time we arrived until we checked out we received excellent service. The front desk staff, doormen, restaurant staff, housekeeping and concierge were all were friendly, helpful and accommodating.

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Stacey P- Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you had with us during your KC Marathon and that our staff was friendly and accommodating from the moment you arrived. We strive to create as relaxing and refreshing... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed for here a business trip...front desk very welcoming, and staff at bell-check service and concierge were both helpful. Room was clean, modern and updated. Good size, nice amenities. Used skyway bridge to get to nearby restaurant, which was very convenient (and the restaurant was great!) Would definitely stay here again.

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

deborah630- Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. It is great to hear what a top notch stay you had with us and that or staff was friendly and accommodating from the moment you arrived. I am happy to hear you were able to take advantage of... More

Pittsburg, Kansas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is the best place to stay in KC in my opinion. It is right in the heart of the action and is really clsss all the way. Can't wait to stay there again. Have stayed with both the kids and just the wife and I. Both were terrific stays.

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

William N- I appreciate you taking your time to share your feedback on your stay with us at The Westin Crown Center. I am delighted to hear what a great stay you had with us and that we are your favorite place to stay in Kansas City. We strive to create as relaxing and accommodating a stay as possible and... More

Kansas City
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I have been staying at the Westin Crown Center for a number of years. I Got married there 4 years ago and recently chaired an event of 400 people at the Westin. This place continues to amaze me. From the time you pull up, to check in, to your room its first class all the way. If you are fortunate... More

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Pyromike- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you recently had with us. Your loyalty throughout the years means a lot to our team and knowing our team is able to consistently create a top notch, memorable stay is amazing.... More

Satanta, Kansas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Westin - Crown Center for business travel, however I did have my 10 month old daughter with me as well as my parents. The staff were courteous, friendly, accommodating and HAPPY. From the moment we arrived we were greeted with smiles, something that isn't always prevalent among hotel staff. Everyone from the valet, bellman, and... More

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Paula B- I appreciate you taking your time to share your feedback on your stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and that our staff was friendly and accommodating making you feel right at home. I have shared your warm comments with our team to make sure our... More

Newark, Delaware, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a great stay in Kansas City. First time I have ever had a workout facility in my room (honest). Very cool. My wife and I both used the treadmill and weights. The staff was very friendly and helpf

Was this review helpful? Yes 1
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Stuart B- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you had with us and that our staff was friendly and accommodating. We take great pride in the top notch health club we have at our hotel and I am happy you and your wife... More

Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

The interior of this hotel is more beautiful than expected! I actually hung out in the lobby quite a bit just to relax and enjoy the lovely waterfall. The rooms were clean and the staff were super friendly. (I did not have any problems with the room not being clean as one rating suggested.) Best of all? The location. You... More

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

slackergirl- Thank you very much for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us and were able to relax and unwind in the comfort of your newly renovated lobby. We tare very fortunate to be located in the heart of Crown Center with so many wonderful... More

Round Rock, Texas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The Westin Crown Center in Kansas City provide an excellent room and very comfortable bed! The room seemed fairly large as well. My room overlooked the really nice pool and a WWI Monument located across the street.

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Rich B- I appreciate you taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a signature stay you had with us and were able to relax and unwind in the comfort of your guest room. We take great pride in being located in the heart of Crown Center... More

Knoxville, Iowa
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

While looking for directions to this hotel on MapQuest, I noticed this place was ranked with 3 stars so when we pulled up to the Hotel I was surprised to see a place that I would give at least 5 stars just from the looks of the outside. When you enter The Westin Crown Royal, be prepared to be impressed... More

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear our staff was warm and welcoming from the moment you arrived, ensuring you had everything you needed for a signature experience. We are very fortunate to be located in the heart of Crown Center and... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at The Westin in Kansas City in March of 2013 with my family during Spring Break. It was the first time I stayed at a Starwood hotel and fell in love with the place - starting with the heated pool, vicinity of things to do and see nearby, access to the Link, etc. What left me the biggest... More

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Khons1- Thank you so much for taking your time to share your feedback on your stay at The Westin Crown Center. I am truly delighted to hear that our team went above and beyond to make your experience top notch as well as your friends. It is very important to our staff to make sure our guests experience is top... More

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Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin

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