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All 110 Kansas City hotels

The Westin Crown Center

4.0 of 5 Hotel   |   1 East Pershing Road, Kansas City, MO 64108
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81%
Ranked #6 of 110 hotels in Kansas City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
googlymoogly014 Omaha, Nebraska
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1,377 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (406)
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English first
Omaha, Nebraska
Top Contributor
61 reviews 61 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were placed on the top floor, which is Starwood Preferred. While it gives you an EXCELLENT view (the Liberty Memorial and pool for us), it was very noisy. We were one of the first rooms of the elevator, so there's always extra noise as kids run down the halls. The hotel is older and has single pane windows (that... More

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Olathe, Kansas
1 review
5 of 5 stars Reviewed yesterday NEW

Went to the KC Irish fest this weekend. What a great place to stay. It was convenient, comfortable and quiet! Everyone was so courteous, polite and helpful. If you are going to stay downtown, this is the place. Everything was exemplary. We have stayed at other hotels downtown and the Westin is hands-down the best place to stay.

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Lincoln, Nebraska
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This Westin does not treat it's guests like you expect from the Westin brand. I pulled up to the front door and had to look for a valet. The was no bellman to help me with bags. I requested a certain floor because my family was staying on the same floor. I was told by front desk they would call... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Crown Center never seems to disappoint. Anytime I travel to the Kansas City area for business, 1 East Pershing Road is my only choice stay destination. The Brassiere restaurant has a wonderful breakfast buffet, lunch and dinner experience. You won't be disappointed and deterred to go elsewhere. Staff at this hotel establishment have a warm, considerate and pleasantly positive attitude.... More

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Trenton, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were celebrating my best friend graduating with her BSN degree, She and her husband, and my boyfriend and myself wanted to stay somewhere close to the Power& Light. The Westin is walkable, if need be, so that's where we chose to stay. Check in was wonderful, Kirby was warm and welcoming and treated us to free drink passes to... More

Was this review helpful? Yes 1
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

DeAn F- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you had with us and were able to indulge in all the wonderful sites and shops conveniently located in Crown Center. We strive to create as relaxing and accommodating a stay as possible and it... More

Maryland
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location and well-equipped for a large conference. Staff, particularly bellmen/porters kind and patient, all were helpful. Nice rooms, small but well-appointed bathroom. Large closet. Comfortable. Evenings slightly marred by large youth athletic tournament group but the hotel did what they could to keep the young people quiet(er). No complaints, I would return.

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

PlansAhead- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear you enjoyed your stay with us and that our staff was friendly and accommodating, ensuring you had everything you needed for a comfortable stay. We strive to provide quick and efficient service and it means a... More

Los Angeles
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Westin Crown Center for a work conference for a couple of nights, and probably got my best hotel value of the year in the process. The rate was exceedingly reasonable, the hotel was very nice with plenty of amenities, and while a bit dated, the room was big and functional. My only knock was that the... More

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

dyrewolf- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us during your conference and were able to indulge in all the amenities provided to you as our guest to create as relaxing experience. We are very fortunate to be located in the heart of... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here during a busy weekend over Veteran's day. This proved to be an ill-advised time to book if the arrangement was made through s third party. That was made very clear on my arrival as I was compelled to take a room with a Murphy bed. While the room itself was satisfactory I most definitely did not like... More

Was this review helpful? Yes 1
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

mikefromla- Thank you for sharing your feedback on your stay at The Westin Crown Center. I sincerely apologize if our team did not exceed your expectations during your stay. I understand your frustrations not receiving the desired room type upon check in. It is our goal to create as relaxing and accommodating a stay as possible. This is not what... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Westin with two friends to see a few Royals games. Hotel was very nice and from high floor room we had great views of greater Kansas City. We chose to not have a rental car and in hindsight cabs definitely added up going around town as nothing was in walkng distance of this hotel. Went to the... More

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Stuart6387- Thank you for sharing your feedback on your recent stay at The Westin Crown Center. I am delighted to hear you enjoyed your stay with us and were able to relax and unwind in the comfort of your guest room with the great view of the city. We value your business and look forward to having you back as... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at the Westin Crown Center for work. The lounge, restaurant, and attached mall areas were nicely kept and the employees were both friendly and helpful throughout my stay. However, I was disappointed in the cleanliness and general maintenance of the guest rooms. My room was very dusty, both when I initially entered it and throughout my stay... More

Was this review helpful? Yes 2
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

ISpy1ne- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I sincerely apologize if our team was unable to meet your expectations due to the servicing of your guest room. We strive to create as comfortable a stay as possible and I understand your frustrations. I am happy to hear you... More

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Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Crown Center 4*
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Kansas City #4 Family Hotel in Kansas City #6 Romantic Hotel in Kansas City #6 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Located in the heart of downtown, The Westin Crown Center, Kansas City, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 
Number of rooms
729

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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