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All 110 Kansas City hotels

The Westin Crown Center

4.0 of 5 Hotel   |   1 East Pershing Road, Kansas City, MO 64108
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81%
Ranked #5 of 110 hotels in Kansas City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Changelatitudes Tampa, Florida
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1,345 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (395)
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Tampa, Florida
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great place to stay in mid-town KC. Downtown is just a few blocks away, the Plaza is also not far. Crown Center shops are adjacent with a few eating choices there plus in the hotel. Nice room, came with a refrigerator and great view. Besides parking costing sixteen bucks a day, had two problems: Found the walls to be a... More

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Lincoln, NE, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We booked our room through Expedia and got a really great rate! I expected our room to be in the basement next to the boiler room for that rate, but was pleasantly surprised to be placed in an excellent room on the 14th floor! I also requested (and received!) a room away from the elevator. The hotel has been updated... More

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Manchester, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel was probably once really good. Now it is dated and tired. The staff are great and there wasn't anything wrong with the hotel except that it needs a refurbishment and refresh. Everything is a little bit jaded. As the hotel is attached to a Mall ther is a lot of through traffic in the reception which is either... More

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Virginia
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel July 20th - 24th and must say that I thought this resort would be on the caliber of other Westin resorts. Well, this hotel is in much need of a restoration. The floor in my unit were worn, the bedspread had make-up stains on it from a prior guest, and the safety deposit box was... More

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Puerto Rico
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The hotel was overbooked even though I prepaid. I was then transferred to a sister property (Sheraton) and placed in a double bed instead of a king right next to the elevators . Front desk staff was friendly but that doesn't excuse the inconvenience or overbooking of the hotel.

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Yuma, Arizona
1 review
5 of 5 stars Reviewed 5 days ago NEW

Without question, my stay at the Westin Crown Center over the duration of my attendance at the Silpada National Conference was seamless from the time of arrival on the front steps through checkout. The staff was welcoming to all returning Silpada Jewelry Representatives, giving the feeling that we were welcome to return each and every year for Conference. Amidst thousands... More

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Holliston
Senior Contributor
24 reviews 24 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My daughter and I were driving from South Carolina to Denver over Memorial Day weekend. We opted to drive more than halfway on our first day, and had determined that Kansas City would be a good place to stop for the night. My son had traveled to KC on business and recommended the Westin Crown Center. Well, he steered us... More

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

GloryGirl78- Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a signature experience you and your daughter had with us and that you were able to relax and unwind in our Heavenly beds after a long day of travels. It is our goal... More

Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I checked into the Westin on July 17 and out the 20th for a convention. Hotel was very nice, rooms were great and I had a great time! Only thing that got me a little peeved was I noticed there were specials for my Thursday thru Sunday stay that would have made my room rate about half of what I... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a fabulous time in Kansas City, but the Westin Crown Center is impeccable. Check in was a breeze. The beds are so comfortable. The room was clean. The help is extremely friendly. Love the option of a variety of dining choices. This pool is beautiful. This hotel is top notch. Can't wait to return next year.

Was this review helpful? Yes 1
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Maria M- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear you enjoyed your stay and that our staff was friendly and accommodating from the moment you arrived. It is our goal to create as relaxing and refreshing an experience as possible and knowing you were... More

Springdale, Arkansas
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Every year we venture to Kansas City and stay at the Westin Crown Center. Again this year it did not fail to impress. The staff is friendly and extremely helpfull. Our room was spacious and very clean. The location is perfect as the drive is very short to the "Power and Light" district is short as well as the shopping... More

Was this review helpful? Yes 1
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Mark K- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you had with us and that our staff was friendly and accommodating ensuring you had everything you needed for a top notch stay. We are very fortunate to be located in the heart of Crown... More

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Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Crown Center 4*
Reservation Options:
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Kansas City #3 Business Hotel in Kansas City #4 Romantic Hotel in Kansas City #5 Family Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Located in the heart of downtown, The Westin Crown Center, Kansas City, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 
Number of rooms
729

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