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The Westin Crown Center

4.0 of 5 1 East Pershing Road, Kansas City, MO 64108
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Certificate of Excellence 2014
The Westin Crown Center
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The Westin Crown Center
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1,436 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, Massachusetts, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My partner and I recently stayed here as part of a wedding block. Throughout our stay we enjoyed top-notch accommodations. The hotel also offers a nice incentive for guests who don't need to have their room turned down every night - a voucher for $5 off at the hotel bar/restaurant. We ended up using both of ours on the breakfast... More

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Fort Collins, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

I was very pleasantly surprised by this hotel. It started from the time that we checked in and continued until we walked out the door 5 days later. The staff were extremely helpful and actually seemed happy to be doing their job and helping a guest. The hotel was very comfortable and had a nice ambiance. The green rewards is... More

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CT
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Great pulled pork with spicy, not too sweet sauce and wonderful fresh green beans with real bacon and onions at Oct 17 banquet. Also, the breakfast sandwiches and fresh fruit in the lobby Starbucks shop were very delicious. Very convenient to have the glass connector with the Sheraton across the street. Westin is across the street from the WWI Museum... More

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Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the Westin for the Kansas City marathon which is held on a Saturday. The staff at this hotel is very caring and helpful. Even though late checkout was not possible, they provided access to their gym and showers which made my trip to Iowa much more pleasant. They also allowed for a late valet pickup so that... More

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Wellsville, Kansas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family recently stayed at the Westin when I ran the KC Marathon. We always stay there whenever we get an opportunity. From the time we arrived until we checked out we received excellent service. The front desk staff, doormen, restaurant staff, housekeeping and concierge were all were friendly, helpful and accommodating.

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Stacey P- Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you had with us during your KC Marathon and that our staff was friendly and accommodating from the moment you arrived. We strive to create as relaxing and refreshing... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed for here a business trip...front desk very welcoming, and staff at bell-check service and concierge were both helpful. Room was clean, modern and updated. Good size, nice amenities. Used skyway bridge to get to nearby restaurant, which was very convenient (and the restaurant was great!) Would definitely stay here again.

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

deborah630- Thank you very much for taking your time to share your feedback on your stay at The Westin Crown Center. It is great to hear what a top notch stay you had with us and that or staff was friendly and accommodating from the moment you arrived. I am happy to hear you were able to take advantage of... More

Pittsburg, Kansas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is the best place to stay in KC in my opinion. It is right in the heart of the action and is really clsss all the way. Can't wait to stay there again. Have stayed with both the kids and just the wife and I. Both were terrific stays.

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

William N- I appreciate you taking your time to share your feedback on your stay with us at The Westin Crown Center. I am delighted to hear what a great stay you had with us and that we are your favorite place to stay in Kansas City. We strive to create as relaxing and accommodating a stay as possible and... More

Kansas City
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I have been staying at the Westin Crown Center for a number of years. I Got married there 4 years ago and recently chaired an event of 400 people at the Westin. This place continues to amaze me. From the time you pull up, to check in, to your room its first class all the way. If you are fortunate... More

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SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Pyromike- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you recently had with us. Your loyalty throughout the years means a lot to our team and knowing our team is able to consistently create a top notch, memorable stay is amazing.... More

Satanta, Kansas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Westin - Crown Center for business travel, however I did have my 10 month old daughter with me as well as my parents. The staff were courteous, friendly, accommodating and HAPPY. From the moment we arrived we were greeted with smiles, something that isn't always prevalent among hotel staff. Everyone from the valet, bellman, and... More

Was this review helpful? Yes
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Paula B- I appreciate you taking your time to share your feedback on your stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and that our staff was friendly and accommodating making you feel right at home. I have shared your warm comments with our team to make sure our... More

Newark, Delaware, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We had a great stay in Kansas City. First time I have ever had a workout facility in my room (honest). Very cool. My wife and I both used the treadmill and weights. The staff was very friendly and helpf

Was this review helpful? Yes 1
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Stuart B- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you had with us and that our staff was friendly and accommodating. We take great pride in the top notch health club we have at our hotel and I am happy you and your wife... More

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Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin

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