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Holiday Inn Country Club Plaza

3.0 of 5
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One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
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1 room 1 guest
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379 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Country Club Plaza
See the most recent reviews
Lincoln, Nebraska
Level Contributor
78 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 29, 2012

This older Holiday Inn property is conveniently located within walking distance of The Plaza (magically lit for the Christmas season) and its myriad shopping choices, the Nelson-Atkins Art Museum and the Museum of Contemporary Art. There are also a host of good restaurants (Cafe Trio being the closest) just a block or so away. Beware: many sites are downhill, so... More 

Was this review helpful? Yes 1
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

SineNomine69, We appreciate your review of our hotel. You mentioned our great location, in walking distance to KC's greatest attractions, but appartently you missed out on our complimentary shuttle service! All of our staff are prepared and "eager to please" to make you stay as enjoyable as possible. We certianly hope to see you the next time you come to... More 

Omaha, USA
Level Contributor
88 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed December 24, 2012

I had not stayed at a Holiday Inn in years, until Hotwire landed us here for a night just before Christmas. My son wanted to attend his first NFL game, and my wife wanted to see the Country Club Plaza lit up for the holidays, and Holiday Inn at the Plaza accomplished those objectives. Hotel is only about two blocks... More 

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Dear Brewbaker, Thank you for taking the time to write a review of our hotel. Let me first apologize for the difficulty you had with the black-out blinds in your room. I have had our maintenance department fix this issue. Other than the blinds it sounds like you enjoyed your stay here. The hotel was built in the 1970's and... More 

St. Louis, MO
Level Contributor
178 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed December 14, 2012

We spent 3 lovely nights in this Holiday Inn in December 2012. We were surprised as some of the other reviews did not rate it very well. We found the rooms clean, quiet and comfortable. The staff was wonderful and always willing to help us with directions or places to visit. The breakfast was hot and delicious and probably more... More 

Was this review helpful? Yes 1
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

ntd 19, We appreciate your feedback in regards to your recent stay. We appreciate you noting that you were pleasantly suprised after reading some other reviews. No matter what style of decor a hotel chooses it will not suit everyones idea of style. We offer friendly,courteous, clean, and comfortable lodging here and the Country Club Plaza and are the best... More 

Seattle, Washington
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 25, 2012

spent 5 nights and basically enjoyed it. had free breakfasts which were hot and delicious- even if it was the same meal of eggs, bacon/sausage, potatoes (delicious) and toast, oj, coffee/tea. its a great price, free parking, clean big rooms, sheets a little scratchy and pillows not the most comfortable, but with the free 3 mile shuttle, very convenient to... More 

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Safetraveller1, Thank you so much for your review. Our bedding package is a Holiday Inn Brand Standard but as with anything it may not suit everyone, and I apologize for that. It sounds like you had a pleasant (almost long-term) stay with us and made use of many of our great amenities- like our free parking, shuttle service, individual comfort... More 

Afton, Oklahoma
1 review
5 of 5 stars Reviewed November 15, 2012

The hotel itself was nice, but what made the difference was the people who work there. From Simone in the bar at night, to the lady with the long black hair in the restaurant (who works MANY hours). The people at the front desk at check in were very friendly and engaged me immediately. There was also a young man... More 

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Kaye, Wow, your review of our hotel is what our entire staff works for every day! We appreciate your recognition of our staff members ( I will pass this on to them) and how they go above and beyond to make your stay as pleasant as possible. Your home away from home. It is the attention to small details that... More 

jacksonville,fl
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 15, 2012

We stayed at this hotel for a weekend to attend a business conference downtown. The hotel itself is about a ten minute drive to downtown, but walking distance to Country Club Plaza where all the shops and restaurants are. The front desk staff were professional and courteous. Underground parking is free for guests but the parking spaces were very small.... More 

Was this review helpful? Yes 2
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Evalano07, Thank you for your review. We appreciate your comments about our great location and our courteous staff. We strive to make our guests feel comfortable. We use your feedback to make continuing improvements to the property and our service. We hope that you will stay with us on your next visit to KC. Jim Jirik Assistant Director of Sales More 

Juno Beach, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 6, 2012

We booked a month ahead of time and no one told us this was a big weekend for Nascar and weddings. Tried to check in twice, room was never ready, moved us to room at end of entrance hallway. Very noisy!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Country Club Plaza, responded to this review

Dear lenslie, Thank you for taking the time to convey your comments regarding your recent experience with us. I assure you that every comment, no matter how small, is taken very seriously. It is disappointing to know you did not enjoy your overall experience with us and regrettable you were not satisfied with the service you received from our reservation... More 

ALBUQUERQUE
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 30, 2012

My family and I had to fly into Kansas City for a family emergency and spent 3 nights in this hotel. Not only was it conveniently located within walking distance of St. Luke's Hospital, the staff at the facility was AMAZING. Andrew WInters, Guest Relations Manager, was helpful in getting us checked in and accomodating our needs. Several family members... More 

Was this review helpful? Yes 2
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Alisha, Thank you so much for your kind words about our Staff. The Holiday Inn motto is "Great Hotels, Guests Love"- this is what we strive to achieve each day with each guest. It is obvious that Andrew and Simone made a great personal connection with you and your familiy during what had to be a difficult time for your... More 

Hattiesburg, Mississippi
Level Contributor
300 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
4 of 5 stars Reviewed October 29, 2012

Stayed at this facility for 3 nights while in town on business. Very happy with hotel. As PC member got some free drink coupons at the lobby bar. After an afternoon of KC traffic it was just what the doctor ordered. The location is very near the plaza and an easy walk down the hill. Not said going back with... More 

Was this review helpful? Yes 1
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Jaded-Bird, Our Priority Club Members are quite special to us- and as you noted we offer special perks for you! Whether it is bonus points, or free drinks, or free breakfast you are sure to feel special and get an even better value as a PC member. Next time you may want to take advantage of our complimentary shuttle service... More 

Portland, Oregon
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed October 17, 2012

We were at the hotel for our anniversary. Pros - Great location is within easy walking distance of all the shops and restaurants of the plaza. A little more of a walk and you can easily get to UMKC campus. Parking is secure, gated, and FREE. We had wireless internet with our room and it worked well throught the hotel.... More 

Was this review helpful? Yes 1
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

NW-John We are pleased that you chose our property to celebrate you anniversary in Kansas City! It sounds like you enjoyed the Country Club Plaza with all of the shopping, dining, and entertainment options that our just outside our doors! Our complimentary secure parking is a very big “hit” with so many of our guests. Combined with our complimentary shuttle... More 

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