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All 110 Kansas City hotels

Holiday Inn Country Club Plaza

3.0 of 5 Hotel   |   One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
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Ranked #49 of 110 hotels in Kansas City
A recent review
4 of 5 stars Reviewed February 27, 2014
Jet Set Go! saint louis, mo
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265 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Country Club Plaza
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saint louis, mo
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 27, 2014

We recently stayed at the Holiday in Country Club plaza. Considering the great location, in the very pricy part of Kansas City, I felt it was a good value,(even though I was using my points to pay for the hotel). The front desk staff were extremely pleasant and friendly, as was the bar staff and maids. Our room was ready... More

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Dear Jet Set Go!, Thank you for your review. We appreciate your comments about our “extremely pleasant and friendly” staff and the condition of the hotel. We are in the process of making improvements to lighting in a couple of corridors that are a little dim. We do have the complimentary fitness center which while not really large adequately serves... More

Bentonville, Arkansas
1 review
1 of 5 stars Reviewed February 14, 2014

I called in advance to let this hotel know I'd be checking in late and I was still made to wait in the lobby over half an hour and made to feel like a low-level criminal. If your plans require flexibility I would not recommend this hotel. Also the blinds only cover half of the window. If you need to... More

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Jessiewag, Thank you for sharing your experience with us. In reviewing our records I could see an advance reservation. It appears that the reservation was made upon arrival at the hotel. I also cannot find record of any late arrivals having to wait to get a room. I invite you to contact me directly so I can get more information... More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

I have been visiting Kansas City, MO for a very long time. This was my first time staying at this Holiday Inn, and my first time staying in a Holiday Inn for almost ten years. Normally I stay at a more expensive hotel close to this one. However this was a one night trip and I didn't need anything fancy.... More

Was this review helpful? Yes 2
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Ausman19, Thank you for stepping out of your usual routine and choosing the Holiday Inn Country Club Plaza for your recent stay in Kansas City. The Holiday Inn Brand has made huge strides in once again becoming top tier hotels. As you stated in your review our hotel “changed your perception of what a Holiday Inn can be”! We take... More

Iowa
Top Contributor
190 reviews 190 reviews
65 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed January 25, 2014

I stay here for convenience. Not necessarily for the service or the scene and definitely not for the rooms but absolutely for the convenience. Free indoor parking, easy walk to the plaza and even Westport and a shuttle that can take you anywhere within three miles. All that for around $100 bucks a night. They have a pretty well stocked... More

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IHGCare, Guest Relations Manager at Holiday Inn Country Club Plaza, responded to this review

Dear tpharkman, Thank you for your positive remarks regarding our convenient hotel location. It was also very gratifying to learn that you found the hotel room and staff service commendable. Guest satisfaction is one of our many goals and we are delighted that our hotel met your expectations. We look forward to making your next stay even more memorable. Thank... More

Chicago, Illinois
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 21, 2014

This was my 2nd stay at this hotel. My favorite features of this property are its price and location. It is a short walk across a nice park to many restaurants and shops in the Country Club Plaza area and the price is very reasonable for the location. Internet service was free and speed was adequate measuring 2.75 on internet... More

Was this review helpful? Yes 1
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

EnergyBender, Thank you for your review of our hotel. We try to offer the best overall value on the Country Club Plaza with the friendliest staff! Your review reflects that we are achieving those goals. The complimentary parking, wifi, and shuttle service that we offer have made us a favorite in the area with many traveling to Kansas City. We... More

Steinbach, Manitoba, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2014

A friend and I stayed here over New Year's for the One Thing Conference that takes place every year. This hotel had the best customer service I've ever experienced. The staff were all very polite and took such good care of us! From the front desk, to housekeeping, to shuttle services to the handyman who helped boost our car, every... More

Was this review helpful? Yes 1
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Linda, It was certainly a pleasure having your group in the hotel. I will share your comments with all of our staff. They strive to exceed our guest's expectations and your comments are the reward for their efforts! We hope to see you for the conference next year. It is our pleasure each year to help host this conference and... More

Charlton, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed December 17, 2013

Our room was on the third floor as the bathroom had plenty of room, which included a roll in shower. There was just enough room between the beds for my wheelchair to squeeze between and the mattress was not too high to get on. Morning breakfast was included with our package which was very good. I only saw one HP... More

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Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

mmcconville2011, Thank you for telling us about your recent experience at our hotel. Our heated parking garage is a wonderful surprise for many of our guests this time of year. It is good to hear that our accessible rooms are configured so as to be very convenient. I can tell you that we do have accessible rooms on the first... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 8, 2013

Staff was always very pleasant and helpful. Especially the bartender! Very accommodating. Our room was quite a walk from the elevators and we needed to carry heavy luggage up 6 steps to get to our room. I think the front desk staff should point out that some rooms beyond a certain point on the floor will need to use stairs.... More

Was this review helpful? Yes 1
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Dear Susie S, Thank you for your comments about our pleasant and helpful staff. It is our goal to be accommodating and to exceed your expectations. That is why it is disappointing that you were not informed of most convenient route to approach your room- please accept my apology. This information will help us to train our new staff to... More

Saint Louis, Missouri
1 review
2 of 5 stars Reviewed December 7, 2013 via mobile

I should have seen the signs before I ever went to sleep, kids running up and down the hall until midnight. Then to be rudely awakened at 7am by screaming children in the room next door, I could hear EVERY word, the parents yelling at the kids, music, etc. It was like being a part of a family I didn't... More

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

JackandJade, Let me first apologize for the disturbance that you experienced during your stay. I would like for you to contact the hotel directly so we can try to make up for this experience. I am curious to know if you reported this noise to the hotel staff? Our staff responds to all distrubance calls to ensure all guests may... More

Houston, Texas, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2013

I was in KC for only 24 hours, so I just needed a place to lay my head and this definitely helped me out. But let me be honest, I dont require a lot...the room was clean, I had clean towels, and I had a TV. The only problem was a wedding party staying the same night and they were... More

Was this review helpful? Yes 1
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Vidal L, We are happy that you enjoyed our property and its great location. I am sorry to hear about the wedding party. We strictly enforce our quiet policy and appreciate guests reporting parties that do not comply to help us. Thank you, Jim Jirik Assistant Director of Sales More

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Additional Information about Holiday Inn Country Club Plaza

Also Known As:
Holiday Inn At The Plaza Hotel
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
Address: One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 110 hotels in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 
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