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All 110 Kansas City hotels

Holiday Inn Country Club Plaza

3.0 of 5 Hotel   |   One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
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Ranked #47 of 110 hotels in Kansas City
A recent review
4 of 5 stars Reviewed July 21, 2014
SportsRef-Off Kansas City, Missouri
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302 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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There are newer reviews for Holiday Inn Country Club Plaza
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Kansas City, Missouri
Contributor
20 reviews 20 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 21, 2014

Our family reunion (HPR), consisting of 106 attendees was hosted by the Country Club Plaza Holiday Inn (CCPHI) July 3, 2014 and the hotel was simply marvelous. We originally booked with the Sales Manager Adrienn Massaglia but the event was subsequently facilitated and serviced by managers/supervisors Ali Kelley, Marta De La Cruz, Andrew Winter, Alec, Jessica, Chef David, Cindia and... More

Was this review helpful? Yes
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

SportsRef-Off, It was a pleasure hosting your family reunion! Our staff, which you mentioned, strives to earn the type of praise you offered in your review. I have shared your comments with our staff and your recognition of their efforts provides wind for their sails to keep up this level of service for all of our guests and groups! One... More

Vila Nova de Milfontes
Top Contributor
81 reviews 81 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed July 9, 2014

We have been travelling around the US for two months and this is the first problem. We have medications that need to be kept refrigerated. Every single hotel we have stayed at on this trip, and that is 32, have had a refrigerator in the room and that includes two Holiday inns in Augusta and Laramie.Here in Kansas City we... More

Was this review helpful? Yes 2
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Caprontee, We certainly apologize that the accommodation we offered for you medications were not acceptable to you. Our website has an exhaustive list of what is and is not in our guestrooms. None of our guestrooms state that they are equipped with refrigerators, although there are thirty that do have refrigerators and we have several that are loaners- just for... More

Kansas City
1 review
5 of 5 stars Reviewed July 7, 2014

My stay was comfortable. It was located in a good area of town. I like the shuttle service was free and friendly. The staff was very professional, as well as friendly. The staff was very helpful in the information they gave/.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Dear Beverly, We are pleased to be your first review on TripAdvisor! We appreciate hearing that our guests feel our staff is friendly and professional. Your comments are a great reward for their efforts on a daily basis. Come back to see us the next time you stay in Kansas City! Best regards, Jim Jirik Assistant Director of Sales More

1 review
5 of 5 stars Reviewed July 1, 2014 via mobile

We are due to stay at the hotel July 11-13 and we are very excited about our stay reading the comments really is making me want to stay more and more and did I read correctly there is free breakfast every morning?

Was this review helpful? Yes
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Dear Cheri1972, We look forward to you coming to stay with us. We have packages available that include breakfast, but the standard rate does not include breakfast. You might consider upgrading to our Best Flex with Breakfast. It includes breakfast for two for a very nominal charge. Thank you, Jim Jirik Assistant Director of Sales More

Ft. Myers, Florida
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 23, 2014

Staff greeted us warmly. Our rooms seemed clean & beds comfortable. It is an older hotel, or we were put in the older section. Seemed like a mile from the front desk. We received a good senior rate - luckily we are in good enough shape to walk the long halls and several steps with our luggage to the room.... More

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Lily096, Thank you for telling us about your recent experience at our hotel. Our hotel has a main tower and also two floors of rooms that wrap around our very large pool courtyard. There are some guestrooms that are roughly 300 feet from the front desk. While this is not a really long walk, with luggage it can take a... More

SusieLynn
2 reviews
5 of 5 stars Reviewed June 23, 2014

The hotel meeting space was great for our needs. Hotel staff is great! Excellent customer service provided! Hotel shuttle will go 3 miles, which has been nice for inclimate weather. Caution must be exercised regarding legitimate cabs and limos. Fitness Center is small. Country Club Plaza is about 3 blocks away with a large variety of restaurants and shopping opportunies.... More

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

SusieLynn, Thank you for taking time to review our hotel and meeting facilities! It was a great pleasure having your large conference here. Although the Kansas City weather wasn't the greatest welcome for your group, we tried to bring as much sunshine as possible to your many attendees. The breakfast, snack bar, and lunch buffets are just a few options... More

Monrovia, Maryland
1 review
5 of 5 stars Reviewed June 21, 2014

The Class of 1954 from St Lois Grade School in Kansas City had their 60th Grade School Reunion in the Boardroom of the Holiday Inn Country Club Plaza on June 6th, 2014 exactly to the day 60 years later that we graduated from St. Louis School. The personal at the hotel were terrific! We want to especially thank Ali Kelley... More

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Jim, It was certainly our pleasure to host your school reunion. I will pass along your thanks to Ali and Marta. I know that they worked tirelessly to help you make this event all that you hoped it would be for your group. Our group sales and catering staff are creative and helpful in making events special whether it be... More

O'Fallon, Missouri
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 18, 2014

Our family recently stayed at the Holiday Inn to celebrate a birthday. The hotel management was nice and had all of our rooms next to each other so we didn't have to roam the halls to find our relatives. The outdoor pool is very nice and the large seating area around the pool is a great place to unwind in... More

Was this review helpful? Yes
Jim J, Owner at Holiday Inn Country Club Plaza, responded to this review

Sjack80724, We are happy that your family chose our hotel for the birthday celebration and that we were able to help make this gathering an enjoyable experience. It sounds like you had the opportunity to take advantage of many of our amenities from complimentary parking and shuttle to our restaurant and pool courtyard. Thank you for choosing the Holiday Inn... More

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2014

I enjoyed my stay here. Every one was so incredibly nice and attentive. Clean. Best thing, was the FREE SHUTTLE. Executive rooms are throughout - not away from families with screaming kids - so beware. Pool area looked nice. Also had small work out area. I used the shuttle and it was excellent getting around although, does not go to... More

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

LMTROXLER, Thank you for telling us about your stay with us. It is also great to hear that our staff was friendly and attentive. They strive every day to provide the best possible service and they certainly succeeded. The shuttle is consistently a favorite amenity that we offer. The shuttle service is limited to a three mile radius of the... More

Top Contributor
61 reviews 61 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed June 14, 2014

I stayed in this hotel for a business meeting. The staff is friendly and the public areas are basic but functional. My room was clean but all of the furniture was quite worn and scuffed, including the tops of the desk and the night tables. The room was, however, clean. The main drawback was the spotty internet service, which was... More

Was this review helpful? Yes 1
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

TravelingFoodie319, Thanks for your review of our hotel. Our goal is to provide the best service and best value on the Country Club Plaza. We appreciate your comments about our friendly staff- we believe they are the key to each guest having the best possible stay at our hotel. Our maintenance staff is currently working on refinishing the furniture in... More

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Additional Information about Holiday Inn Country Club Plaza

Address: One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
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Also Known As:
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 
Number of rooms
241

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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