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All 111 Kansas City hotels

Holiday Inn Country Club Plaza

3.0 of 5 Hotel   |   One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
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Ranked #50 of 111 Hotels in Kansas City
A recent review
3 of 5 stars Reviewed October 8, 2014
travelpartner12 Sioux Falls
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326 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Country Club Plaza
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Sioux Falls
Top Contributor
69 reviews 69 reviews
19 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed October 8, 2014

The location of this hotel was great. It was near a lot of the cities attractions without the cost of staying in downtown or the Country Club Plaza itself. The hotel was quiet but the building and rooms were "tired". The room was clean and the bed was comfortable. Staff was friendly but struggled with helping us with directions to... More

Was this review helpful? Yes
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Travelpartner12, We appreciate your feedback from your recent stay. Having a prepared and knowledgeable staff is very important for our guests. In fact, the last two days we were conducting staff training. We have several new staff members at the front desk and are in the process of getting them trained. We have at the front desk a file of... More

St. Louis, Missouri, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2014

We chose this HI because it was convenient to most of the tourist sites. They have a shuttle that services Union Station,downtown and both Westport and country club plaza. The friendliest employees and best customer service we have had from any hotel in a long time! When the hotel manager (who was driving the shuttle) found out it was our... More

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Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Dave, Thank you very much for rewarding our staff’s hard work with you recognition of their efforts! We carefully choose our staff and empower every staff member to do what needs to be done to provide the best possible experience for each and every guest in our hotel. Our name tags have no titles. We are all here for only... More

Shawnee, Kansas, United States
1 review
4 of 5 stars Reviewed October 1, 2014

We held our Marine Corp reunion at this hotel and was very pleased with their accomodations and hospitality. Great for any small reunion and would highly recommend to others. Staff was very easy to work with on setting up arrangements

Was this review helpful? Yes
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Charlene, We were very honored to have these Marine Corps veterans and families in the hotel for this reunion. Our staff enjoyed helping you set up the arrangements from the banquet to getting you all to the American Royal Parade. We truly appreciate what you all have done for our country and it was a great pleasure to host this... More

Houghton, Michigan
Top Contributor
53 reviews 53 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 1, 2014

Perfect location in walking distance to the plaza. We were traveling with a trailer and this hotel has excellent parking which given its location is very, very hard! We traveled with our dog and they were very hospitable about it. Good service, clean rooms and pleasant staff. Overall, a great place to spend a night. But I doubt I would... More

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Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Poonamallee, We are happy that you took time on your cross country trip with you travel trailer to stay at our hotel. Our complimentary parking in this area is a great amenity that many would not expect to find on the Country Club Plaza- especially when pulling a trailer. We always welcome the furry members of our guest families and... More

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 30, 2014

The property is clean, pleasant and the staff was very nice. There aren't many frills and extras, but that was perfect for us. The room was clean. Also they offer a free shuttle to any place within 3 miles, and that covers just about everything you'd want to see in KC - museum (WW One Museum is great!) and Country... More

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Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Chris, Thank you for the compliments of our staff and property. We attempt to offer the best value on the Country Club Plaza and your review indicates that we have succeeded. This location is great for seeing KC’s best attractions and our shuttle makes doing so very convenient. Apparently we could do a better job communicating our hotel layout. Our... More

1 review
5 of 5 stars Reviewed September 25, 2014

We had our family reunion labor day weekend at the Holiday Inn Country Club Plaza. The experience was even better than expected. Most of the family was from the Chicago area and they were amazed at the efficiency and caring of the hotel staff. From the front desk, house keeping and catering, they seemed to anticipate our every need. The... More

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Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Sharon, We are pleased that your family had a wonderful time here over the Labor Day Weekend. Our hotel is a very popular venue for family reunions with all of the exciting attractions so nearby. I will share you praises with our all of our staff as they work hard to make your experience the best it can be. Our... More

San Francisco, California
Top Contributor
84 reviews 84 reviews
45 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed September 23, 2014

This is one of those hotels that could be a fantastic hotel. It's in a great location (near the Plaza) they have a shuttle service (though sometimes hard to catch). But there is just so much they have to work on. Let's start with the pro's: 1. Near the plaza. It's a pretty big hill to walk up and down,... More

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Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Ncreviews, I am very sorry that you were disappointed with our property. Your experience is quite baffling in that point by point your comments are contrary to the reviews of our other guests. I would really appreciate it if you could contact me directly we can have a dialog about your experience. We value your feedback and wish to use... More

Alvarado, Texas, United States
1 review
5 of 5 stars Reviewed September 22, 2014

We use the Holiday Inn Country Club Plaza for training classes consistently. They've always had great customer service, and can book us in a time crunch!! All of our students and instructors have always had positive feedback regarding the location, noise level, and staff onsite. Great hotel!

Was this review helpful? Yes
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Sandra R, It is always a pleasure having your group in the hotel. Our banquets and catering staff do an excellent job helping to make meetings as enjoyable and productive as possible. I will share your comments with our staff as this is a great reward for them. We appreciate your praise of the hotel and look forward to having... More

Joplin, Missouri
Contributor
19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 21, 2014

We stayed here for a weekend with our small dog; the staff is very friendly. The parking garage is one of the nicer ones in this area. The hotel itself is old but it was clean and had comfortable beds. The pool area is very nice. Good value for this area and pets allowed.

Was this review helpful? Yes
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

TravelFamily417, Thank you for your review. We appreciate that pets are a part of many families, and as such they often come along on family adventures. We welcome these family members just as we do with the rest of the family. Thank you for mentioning our friendly staff- they take pride in providing the best possible service to all of... More

Sioux Falls, South Dakota
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 17, 2014

We stayed here one night at a wedding block favorable rate for a big city I thought . Room and bed were fine. The common areas of the bldg. r dated but clean. Front desk was very nice and helpful. The property is located within walking distance to shopping area of Country Club and a lot of art museums. The... More

Was this review helpful? Yes
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

SD Skies, We appreciate your feedback. Our hotel is clean, comfortable, and our staff is friendly and helpful. We try to offer the best possible value on the Country Club Plaza. We hope you enjoyed the Wedding and the time spent with friends and family. We hope to see you again when your travels bring you back to our area.... More

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Additional Information about Holiday Inn Country Club Plaza

Address: One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Number of rooms: 241
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Also Known As:
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

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