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All 111 Kansas City hotels

Holiday Inn Country Club Plaza

3.0 of 5 Hotel   |   One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
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Ranked #51 of 111 hotels in Kansas City
A recent review
4 of 5 stars reviewed 2 days ago
53Susie Worthington, Ohio
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266 people have reviewed this hotel

Traveler rating
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    75
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Worthington, Ohio
Top Contributor
94 reviews 94 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

HOSPITALITY is the name of the game with the front desk staff. Cordial & professional very efficient and helpful. Rooms clean and in hood repair. Hallway corridors a bit dark and although in good repair... Could stand to be updated. Catering staff friendly and accommodating. Food well prepared and tasty. Would stay here again.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at this hotel in April 2014 for a youth porting event located at the KC Convention Center. Two positives before the negatives. First positive was the location which is a quick 10 minute drive to downtown and the local eating establishments in the Plaza are hard to beat. Second positive was the friendly staff. The front desk was helpful... More

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Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Dear soonerfan 1974, Thank you for taking time to review our hotel. We do appreciate you mentioning the postivies such as our location and friendly staff. Our staff strives to add that personal touch that often times makes the difference in a guest’s stay at the hotel. Please accept our apology that the guestroom you were initially placed in failed... More

A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago

My family and I stayed here for our daughter's volleyball tournament. Worst experience ever. We were told to carry our bags up the stairs to our room. Parking was impossible. The next morning we went downstairs for breakfast before heading to our early tournament. It costed us 30.00 for a less than desirable breakfast buffet (2 adults) that's with the... More

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IHGCare, Guest Relations Manager at Holiday Inn Country Club Plaza, responded to this review

Dear Valued Guest, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. Unfortunately, your account settings do not allow us... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Holiday Inn, Country Club Plaza for 1 night on 3/19/14. I enjoyed the proximity to Country Club Plaza, and they even have a shuttle that will drop you off and pick you up anywhere on the Plaza. The shuttle driver was so (I'm so sorry that I don't remember her name). The packing garage is secure,... More

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Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Diane, Thank you for your review. It is always good to hear compliments about our friendly staff, great location, and convenient shuttle. I am sorry however that you were disappointed with your room. We are used to hearing good comments on the condition of our rooms and so I am particularly interested in learning more about your stay. Please contact... More

Missouri
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If staying for one or two nights maybe ok, but on business not really up to standards. The week of March 17th we were to have shuttle service to get to places to go, but that didn't happen and if it was used it took up to 30 min to get a shuttle. No food was allowed to be brought... More

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Holidayplaza, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Hello 7r9f442, Thank you for taking time to share your experience with us. Please feel free to contact me directly to discuss your meeting. Unfortunately it is not just our policy but also the policy of The Kansas City Health Department that if we provide catering within our hotel that we can not allow you to bring in outside catering... More

Bella Vista, Arkansas
Top Contributor
107 reviews 107 reviews
48 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed 4 weeks ago

6 of us booked this hotel to celebrate a birthday on the plaza. The rate was spectacular! So good, my expectations were set low. Check in was a breeze. Room was clean and recently renovated. It is probably the quietest hotel room I have slept in; including 5 star hotels. When we met in the lobby, I was surprised to... More

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Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Dear Slyclone, We are happy that your group enjoyed and were pleasantly surprised by our property. We try to offer the best value on the Country Club Plaza and your comments certainly show you felt that you did receive great value! As many have mentioned before, our shuttle service makes your stay here convenient and stress free. Our staff is... More

Cambridge, Minnesota
Contributor
19 reviews 19 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel staff were all friendly and helpful, room was clean as well as the entry way mad main desk area. They offer shuttle service so no need to drive. Great location to downtown and close to the mall. Many places within walking distance. Only down fall is the parking spaces in the ramp are a little to close to each... More

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Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

mrp789, Your feedback is most appreciated. Thank you for your comments regarding our friendly helpful staff and clean hotel. Our staff considers these comments their greatest reward for their daily efforts to provide the best possible experience for our guests. While parking is always a premium in the middle of a large commercial district we have continued to manage to... More

Topeka, Kansas
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room looked fairly recently renovated and was clean. Hallways and other parts of the hotel look dated and a little dirty. We went to bed around 10:45pm on a Friday (yesterday) and it was a little noisy but not enough to bother us too much. At 1:45am, the party was on with yelling and laughing and woke up my... More

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Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Dear Cindy, Thank you for your feedback. It is always our desire to learn about any problems as soon as possible so that we can fix them before they interfere with your enjoyment of your stay with us. I apologize that our front did not inquire. One of the attractions of our location is that we are close to shopping,... More

Oklahoma City, Oklahoma
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 5, 2014

We stay at this hotel every time we are in Kansas city. the location is great and the country club plaza is in walking distance. Although that hill can seem pretty big walking back to the hotel. The rooms are always clean and well kept. We always receive a prompt response regarding any concern

Was this review helpful? Yes 1
Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Dear Loriekirk, Thank you for the fantastic feedback regarding our hotel. It is a great reward for our staff to know that you choose to stay here again and again. This is the kind of product and service that we strive to provide our guests. As far as the hill is concerned, I recommend next time you call our shuttle... More

NJ USA
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 4, 2014

I booked this place last minute from priceline. I got a price too good to pass up. Is it 5 star? No. What it lacks in 5 stars it well makea up for it elsewhere. Rooms are good enough, the front desk people as well as the shuttle people are very helpful. Only thing that it did lack was a... More

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Jim J, Manager at Holiday Inn Country Club Plaza, responded to this review

Dear Steelmet, Thank you for your kind feedback regarding our hotel. We consider our hotel the ”best value on the Plaza” with service that many have described as better than 4 star hotels. I would like to hear more from you about our buffet. We offer breakfast breads, cereals, fresh whole and sliced fruit, eggs, bacon, sausage, biscuits, gravy, waffles,... More

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Additional Information about Holiday Inn Country Club Plaza

Also Known As:
Holiday Inn At The Plaza Hotel
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
Address: One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 111 hotels in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 
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