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All 110 Kansas City hotels

Marriott Kansas City Airport

3.5 of 5 Hotel   |   775 Brasilia Ave, Kansas City, MO 64153
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Ranked #52 of 110 Hotels in Kansas City
A recent review
4 of 5 stars reviewed 6 days ago
barkeep50265 Iowa
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246 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Iowa
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here in summer 2014 with our 2 1/2 year old and my parents. While I am use to solid customer service at most marriott properties, I was especially impressed with the team at this hotel. Upon check in, a manager (unfortunately I do not recall her name) gave a stuffed teddy bear to our son. This of course... More

Was this review helpful? Yes
Bob H, Exec. Admin. Assistant to the GM at Marriott Kansas City Airport, responded to this review

Dear barkeep50265, Thank you for such a wonderful review. We truly appreciate it! We hope you will come back soon, as we loved being your hosts. Best regards, More

Chino Hills, California
Top Contributor
188 reviews 188 reviews
45 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Here on business, so it met the needs. Obviously close to the airport, so that is convenient. But it is actually quite far from Kansas City and public transportation is not all that great. So if you want to do tourism, this is not the place. Beyond the location, the hotel is clean, the service is friendly, and the breakfast... More

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Bob H, Exec. Admin. Assistant to the GM at Marriott Kansas City Airport, responded to this review

msa23_2000, Thank you for taking the time to provide this review of the Kansas City Airport Marriott. We are grateful to our guests who provide us with feedback because it so important to us to understand how our guests feel about their experience. We are gratified you enjoyed our service, cleanliness and breakfast fare. Thank you for your kind words.... More

Senior Contributor
30 reviews 30 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed as part of a convention so we spent most of our time at the convention center. Room was comfortable and reasonably clean. Not a great value for what we paid. Disappointed that wifi was extra. We will look for someplace else next time.

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Bob H, Exec. Admin. Assistant to GM at Marriott Kansas City Airport, responded to this review

RosedaCowboy, Thank you for taking the time to provide this review; we appreciate your feedback. We are sorry to see there were aspects of your experience which were unsatisfactory. Please accept our sincere apologies for any disappointment or inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction; unfortunately, we did not meet your expectations and... More

chicago, il
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Close to the airport, so if you need to be close then it's an option. The hotel itself needs some upgrades. Our toilet never really flushed well, the shower had terrible pressure, the curtains could stand to be upgraded, but for a quick night by the airport it was just fine. The staff was very friendly.

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Bob H, Exec. Admin. Assistant to GM at Marriott Kansas City Airport, responded to this review

katiebear83, Thank you for your review; we truly appreciate it. We are so happy you enjoyed our staff; as we pride ourselves on delivering a memorable hotel experience during your travels. We are aware our facility is not the most up-to-date or modern hotel, and we do apologize for that. We are working on numerous projects, both immediate and future... More

Saint Louis, Missouri
Top Contributor
69 reviews 69 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Thick cement - good for reducing noise from Jet planes not so good for wifi in conference/banquet areas. Request room facing lake and you will get glorious sunrises. Airline crews stay here so they must know something. needs updating - old mattress with newer pillow-top pad added that doesn't fit the bed. linens showing their age as well. can't for... More

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Bob H, Exec. Admin. Assistant to GM at Marriott Kansas City Airport, responded to this review

budbeerman, Thank you for taking the time to provide this review. We really appeciate it when our guests provide us with feedback about their experience at the Kansas City Airport Marriott. We are pleased that you enjoyed your stay with us, though we do apologize for the small inconveniences you mentioned, and we appreciate your kind words. We are working... More

Colorado
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for one night. It was very comfortable probably the best nights sleep I have ever gotten in a hotel. The hotel was also quite. Even being very close to the airport we heard no airport noise. Check in was a breeze and the staff very nice. Our room rate included breakfast in the restaurant. The... More

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Bob H, Exec. Admin. Assistant to the GM at Marriott Kansas City Airport, responded to this review

Dear juhoo26, Thank you for taking the time to write this review. We truly appreciate it when our guests provide feedback on their experience here at the Kansas City Airport Marriott. It is of an invaluable assistance to be able to see through our guests' eyes to see exactly where we are succeeding and where we need to focus more... More

Top Contributor
73 reviews 73 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The airport Marriott is a fixture which is an excellent location for off-site meetings. The staff is accommodating in almost all instances. That being said, I believe there needs to be a face lift for the facilities and the rooms. Food is generally good although the menu is fairly limited.

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Bob H, Exec. Admin. Assistant to GM at Marriott Kansas City Airport, responded to this review

Dear SEC14, Thank you for taking the time to provide this feedback. We truly do appreciate it when our guests provide us with information on their experience with us here at the Kansas City Airport Marriott. It is of an invaluable assistance to be able to see through our guests' eyes to see exactly where we are succeeding and where... More

SE, NC
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Not the best hotel I have ever stayed in but definately not the worse. Staff was very friendly, convenient shuttle to/from the hotel, and the food in the restaurant was fine. It just annoys me to have to pay for Internet service at any hotel these days, especially at the prices they charge.

Was this review helpful? Yes
Bob H, Exec. Admin. Assistant to GM at Marriott Kansas City Airport, responded to this review

Dear Chris, Thank you for sharing your experience at the Kansas City Airport Marriott. Your feedback is integral to our ability to continue to improve our service. In fact, if you have not already heard, Marriott International announced last week that, due to feedback from our guests, that as of January 15, 2015 we will no longer charge any Marriott... More

Tampa, Florida
Contributor
12 reviews 12 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Marriott's are known for their nice comfy beds, but this is not the case with this hotel. I stayed there about a week ago and was treated very well, the property is decent, the restaurant was fine except the most important part of any hotel the BED. I ended up with a double bed as soon as I walked in... More

Was this review helpful? Yes
Bob H, Exec. Admin. Assistant to GM at Marriott Kansas City Airport, responded to this review

Dear Tropiczul, Thank you for taking the time to provide this review. Please accept our sincere apologies for the discomfort and service failure you experienced here at the Kansas City Airport Marriott. Our goal is ensure that no guest leaves dissatisfied; we try our best to communicate with the guest as quickly as possible and we are sorry that we... More

Collinsville
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay. The staff was very friendly and helpful; the room was clean with a good bed and plenty of pillows and we had a lovely view of the lake. We tried out the pool and found it to be sparkling clean and very quiet. We would highly recommend to anyone staying in the airport area.

Was this review helpful? Yes
Bob H, Director of Sales at Marriott Kansas City Airport, responded to this review

Dear Lori D., Thank you for your kind words; we are flattered by and grateful for your comments. We are so happy you enjoyed your experience here at the Kansas City Airport Marriott and we look forward to being your hosts again! More

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Additional Information about Marriott Kansas City Airport

Address: 775 Brasilia Ave, Kansas City, MO 64153
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Kansas City Airport 3.5*
Number of rooms: 382
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott

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