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All 110 Kansas City hotels

Marriott Kansas City Airport

3.5 of 5 Hotel   |   775 Brasilia Ave, Kansas City, MO 64153
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64%
Ranked #49 of 110 hotels in Kansas City
A recent review
4 of 5 stars reviewed 4 days ago
Greg W Warren
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222 people have reviewed this hotel

Traveler rating
    57
    82
    51
    25
    7
See reviews for
31
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108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Warren
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

After abandoning another local Marriott with more marble and checking out early, the Airport Marriott settled my nerves! While not the newest updated Marriott, for the price it is a good value. Yes some of the details are fading and the bathrooms are a head knocker, at least there are no other major flaws. The Air Conditioning was adequate by... More

Was this review helpful? Yes
Bob H, Executive Admin. Asst. to General Manager at Marriott Kansas City Airport, responded to this review

Dear Greg W., Thank you for taking the time to provide us with your comments; we appreciate it! And we appreciate your kind words too! I will definitely pass on your compliments to the ladies in th Concierge Lounge and in T-Bone Charlie's. We are very lucky to have them on our team! Thank you for your suggestions and comments... More

Jeffersonville, Ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

This is not a typical Marriott. Don't expect it to be beautiful. I wouldn't recommend staying here for more than a night. The hallway carpets are riddled with stains just as the room was. If you are a large person, the bathroom is going to be a tight squeeze. I am an average size female and I brushed my shoulders... More

Was this review helpful? Yes 1
Bob H, Exec. Admin. Asst. to the General Manager at Marriott Kansas City Airport, responded to this review

Dear Lesle D., Thank you for taking the time to fill out this review and I am so sorry we did not meet your (or our own) expectations! I assure you, this is not the experience we want or expect our guests to receive and I apologize profusely for that failure. We are working on the carpeting situations you described... More

Top Contributor
70 reviews 70 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is our fifth year in a row staying at this property and it may be our last. This hotel is looking old and outdated. Our room has large carpet stains where spills occurred that were not properly cleaned. The doors have been touched-up and stained but clearly show the scars of many years of abuse. The bathrooms are heavily... More

Was this review helpful? Yes
Kristina B, Director of Hotel Operations at Marriott Kansas City Airport, responded to this review

Dear DB514, We truly appreciate your return to our hotel each year, as it is always a pleasure to be able to welcome you back and serve you. We apologize for not meeting your expectations with our hotel. We do have several projects in the works right now to continue to enhance and update the look and feel of our... More

Contributor
20 reviews 20 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with one of my employees for 2 nights. Excellent location if you need to be close to the airport. They have two large shuttle bus available and they were friendly and prompt even when having to pick us up late after a flight delay. Service and friendliness of the staff is absolutely 5 star which makes you... More

Was this review helpful? Yes 1
Bob H, Exec. Admin. Asst. to General Manager at Marriott Kansas City Airport, responded to this review

Dear crossbonz72, Thank you for your kind words! We really appeciate it! More

Aurora, Colorado
Top Contributor
71 reviews 71 reviews
60 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not impressed by this hotel... AT ALL. The room was tiny and smelled a little funky. The fridge didn't work, I mentioned it to the front desk and nothing was done about it. Room service didn't come until after 4 pm both days. Breakfast was OK, although the coffee was terrible, the only way to get eggs was to wait... More

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Chuck O, General Manager at Marriott Kansas City Airport, responded to this review

Thank you for taking the time to share your experience. We apologize for not meeting your or our expectations. You are a valuable customer and we will use your comments to improve on the consistency of our standards. We hope to change your mind about our Hotel and hope that you will give us another opportunity in the near future. More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Like so many Marriott business hotels this one is getting a bit worn but the staff has always been terrific. The location is very convenient if you are working near the airport or at Ft Leavenworth, KS but if you want additional restaurants or or shopping you're going to have to drive; maybe not that far but it's not like... More

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Contributor
14 reviews 14 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel recently. The rooms were nice, and the beds were comfortable. When we booked, the hotel listed a continental breakfast. I have always understood a continental breakfast to be free. This continental breakfast was $10. Our room didn't get cleaned or fresh towels the morning after we arrived. If you want to use internet, it is... More

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 18, 2014

Semi tired rooms. I had reserved a concierge level room. I was "upgraded" to a second floor suite. Appears it was only due to the fact they had moved all the adults to that level already and this was their way to divert others to the floors with running yelling little league baseball players who were totally unsupervised, and appear... More

Was this review helpful? Yes 2
Kristina B, Director of Hotel Operations at Marriott Kansas City Airport, responded to this review

Dear R Todd S, We appreciate your review of our hotel and alerting our team in regards to your experience during your check-in process and overall stay. We take this matter quite seriously, as our staff and leadership team take great pride in being best able to serve. We will be reviewing with our team in depth and we appreciate... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 17, 2014 via mobile

Hotel itself: it's old and dated, rooms don't have anything besides a tiny fridge, pool sucks, fitness center is nice, no spa as advertised. Restaurant: ok most of the workers are A+, especially BECKY. There was a lady I think Philipina in the morning that makes coffee (excellent). The food is all wayyyyyyyyyyyyyyyyy overpriced. Breakfast buffet of not very much... More

Was this review helpful? Yes 1
Kristina B, Director of Hotel Operations at Marriott Kansas City Airport, responded to this review

Dear Jason, Thank you for sharing your experience at the Kansas City Airport Marriott. We appreciate your taking the time to recognize Becky, Mai and our Restaurant staff. They truly love what they do and it shows! They will be thrilled to hear this recognition, as they work very hard to achieve this. You indicated in your response that the... More

Cicero, Indiana
Contributor
17 reviews 17 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 11, 2014

Hotel is well kept and clean very easy access to the Airport and interstate system.. Staff was very friendly and helpful with suggestions of places to eat. Great room and clean. I will stay here again as I travel to KC every month.

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Additional Information about Marriott Kansas City Airport

Address: 775 Brasilia Ave, Kansas City, MO 64153
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Kansas City Airport 3.5*
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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