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All 110 Kansas City hotels

Marriott Kansas City Airport

3.5 of 5 Hotel   |   775 Brasilia Ave, Kansas City, MO 64153
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Ranked #52 of 110 Hotels in Kansas City
A recent review
3 of 5 stars reviewed 2 days ago
Jared D Jersey City, New Jersey
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236 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jersey City, New Jersey
Contributor
14 reviews 14 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Kansas City International Airport is surprisingly far away from downtown Kansas City, so I like to spend the last night of my business trip close to the airport. As far as airport Marriotts go, this one is more than acceptable. The rooms are small and a bit dated, but comfortable. The gym is small, but serviceable. The hotel restaurant is... More

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Texas
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Arrived to this hotel after a long journey that started in Texas for a week long business stay. The check-in process was satisfactory, and I proceeded to the room after receiving the "keys" and directions. The problems started when the key card and electronic key entry system did not work. After a couple of unsuccessful attempts to gain access to... More

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Bob H, Executive Administrative Assistant to GM at Marriott Kansas City Airport, responded to this review

Dear JuniorTexas, We apologize for the inconvenience you experienced. The safety, security and comfort of our guests, hosts, vendors and visitors are, without doubt or debate, always our absolute number one priority. The scenero you describe is not even remotely the experience we would ever want one of our guests to have and we apologize profusely. While we unfortunately cannot... More

New York City, New York
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

For a quick nights sleep this hotel serves it's purpose. They're is nothing around this property. The hotel restaurant is excellent. Shuttle service to and from the airport is available. The hotel is clean and up to date.

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Bob H, Exectuve Administrative Assistant to the GM at Marriott Kansas City Airport, responded to this review

Richard P, Thank you for choosing the Kansas City Airport Marriott and thank you for your kind words. We are pleased that you enjoyed your experience with us, and we look forward to being your hosts again. More

Laredo
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros - The location is great. Staff is top notch. Concierge service was excellent. Food in restaurant delicious and came timely. Remodeled rooms look great. Awesome views of the lake in front of the hotel. Nice to walk down to the lake's edge. Cons - I won't say expensive, but it's not cheap. No safes in rooms. Remodel is not... More

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Bob H, Executive Administrative Assistant to GM at Marriott Kansas City Airport, responded to this review

qmvsim, Thank you for taking the time to fill our this review, and thank you for your kind words. We are pleased that you enjoyed your experience at the Kansas City Airport Marriott. We do apologize though for the inconveniences you mentioned though, and we will ensure the appropriate leadership is notified. We hope you will come back soon! More

Dexter, New York, United States
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lobby, bar and restaurant are very inviting. The bar was friendly. The food was ok, nothing special. The service was great. The fitness area was nice. The pool looked great even though I did not use it. My only complaint was that I was on the ground floor looking out at the fitness center and the room was freezing.... More

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Bob H, Executive Admin. Assistant to GM at Marriott Kansas City Airport, responded to this review

Dear 315Ray, Thank you for your kind words. We are pleased that you enjoyed your experience at the Kansas City Airport Marriott. I am sorry about the heat issue you experienced; did you contact the Front Desk? Our engineers are available 24/7 to assist our guests and the Engineer on Duty would have done his/her best to resolve the heating... More

Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The customer service was great, but the accommodations were horrible. You could easily tell that they had added new fixtures to a run down building. I had to contact the front desk twice to get the heater fixed in my room. After an hour of the maintenance man working on it, it finally was fixed. The pro about this hotel... More

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Bob H, Executive Administrative Assistant to GM at Marriott Kansas City Airport, responded to this review

Dear Sheniseleigh, Thank you for taking the time to write this review. We appreciate hearing from our guests about their experience at the Kansas City Airport Marriott and we are happy you enjoyed our customer service. We are not a new hotel and we are aware we need some updating and upgrading, and we are working on it. And while... More

baltimore, md
Top Contributor
63 reviews 63 reviews
60 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Read a number of bad reviews for this place and can't understand why. Very reliable hotel shuttle to/from the airport. Food good at restaurant and concierge lounge fantastic. Rooms clean and staff who worked there very nice. I would absolutely return.

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Bob H, Executive Administrative Assistant to GM at Marriott Kansas City Airport, responded to this review

Dear Jennamack, Thank you so much. We truly appreciate your kind words! We hope you are able to come back soon, as we would love to be your hosts again. More

Florida
Top Contributor
196 reviews 196 reviews
79 hotel reviews
183 helpful votes 183 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here as part of an annual meeting held in Kansas City (we had left a few years ago, and this was our first year back). Having stayed at them all, this is my favorite of the Marriott-class airport hotels. Strikes me as a great airport hotel. Would ding it as a luxury hotel or a destination hotel, but that's... More

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Bob H, Executive Administrative Assistant to GM at Marriott Kansas City Airport, responded to this review

Dear Klomo, Thank you so much for your very extensive and informative review. It is wonderful trove of information, compliments, and suggestions that we really, really appreciate! Thank you for taking the time to provide us with such a delightful response. I do apologize for the delay at checkin though; we always try our best to have a dedicated line... More

Columbia, Missouri
Top Contributor
60 reviews 60 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night before an early flight out of MCI. This hotel is overpriced considering the age. The AC in our room was broken, and our room was probably about 60 degrees the entire stay, which would have been complained about if we were here more than 10 hours. The shower also would not drain properly, which resulted... More

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Bob H, Executive Assistant to the GM at Marriott Kansas City Airport, responded to this review

Dear Lauren, Thank you for taking the time to complete this online review. We really appreciate it when our guests provide us with feedback on their experience. It is of an invaluable assistance to see through our guests' eyes to understand where we are succeeding and where we need to focus more attention. We are aware our facility is not... More

Senior Contributor
37 reviews 37 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We have been on the road for 24 nights in hotels/motels and this is the least desirable location we have stopped in. We chose to stop here to use some of our Marriott points (we asked for a Fairfield Inn but the on-line clerk screwed up and got us into this Marriott property). The front desk staff was nice enough... More

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Bob H, Executive Assistant to the GM at Marriott Kansas City Airport, responded to this review

Dear Lee, Thank you for taking the time to complete this review and and sharing your experience at the Kansas City Airport Marriott. We really appreciate it when our Silver Elite guests provide us with their travel knowlege and experience. You indicated in this reveiw, and in your contact with Marriott's Customer Care Line, that there were several unsatisfactory aspects... More

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Additional Information about Marriott Kansas City Airport

Address: 775 Brasilia Ave, Kansas City, MO 64153
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Kansas City Airport 3.5*
Number of rooms: 382
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott

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