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All 110 Kansas City hotels

Marriott Kansas City Airport

3.5 of 5 Hotel   |   775 Brasilia Ave, Kansas City, MO 64153
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Ranked #49 of 110 Hotels in Kansas City
A recent review
3 of 5 stars reviewed 2 days ago
Lauren B Columbia, Missouri
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228 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbia, Missouri
Top Contributor
60 reviews 60 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night before an early flight out of MCI. This hotel is overpriced considering the age. The AC in our room was broken, and our room was probably about 60 degrees the entire stay, which would have been complained about if we were here more than 10 hours. The shower also would not drain properly, which resulted... More

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Senior Contributor
37 reviews 37 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

We have been on the road for 24 nights in hotels/motels and this is the least desirable location we have stopped in. We chose to stop here to use some of our Marriott points (we asked for a Fairfield Inn but the on-line clerk screwed up and got us into this Marriott property). The front desk staff was nice enough... More

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Bob H, Executive Assistant to the GM at Marriott Kansas City Airport, responded to this review

Dear Lee, Thank you for taking the time to complete this review and and sharing your experience at the Kansas City Airport Marriott. We really appreciate it when our Silver Elite guests provide us with their travel knowlege and experience. You indicated in this reveiw, and in your contact with Marriott's Customer Care Line, that there were several unsatisfactory aspects... More

Saint Louis, Missouri
Contributor
19 reviews 19 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here very briefly in late July on an overnight layover en route to St. Louis. Hotel was being remodeled at the time and I’m sure it has good things right around the corner. While I was only there briefly, I can say that—while our room was dated (and will probably be remodeled), it was clean, quiet and comfortable. For... More

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Bob H, Executive Assistant to the GM at Marriott Kansas City Airport, responded to this review

Dear Kathy, Thank you for taking the time to submit this review. We truly do appreciate it when our guests provide us with feedback on their experience with us here at the Kansas City Airport Marriott. It is of an invaluable assistance to be able to see through our guests' eyes to see exactly where we are succeeding and where... More

Kirkwood, Missouri
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed two nights at the Kansas City airport Marriott for business. The rooms are a bit tired but clean and the customer service -- attitudes of employees -- is top notch. Parking is free and the catering was fine. I would probably consider staying again if my travel needs called for it.

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Bob H, Executive Administrative Assistant to the General Manager at Marriott Kansas City Airport, responded to this review

Dear PSS4444, Thank you for taking the time to fill out a review; we really appreciate it. And thank you for your nice comments about our staff and service! I will definitely make sure they are made aware. And I do apologize that our hotel is not the most modern or up-to-date propery, but we are working on that and... More

Richmond, Virginia
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 4 night's at the Marriott Kansas City Airport and found that the customer service is absolutely top notch. From the front desk, to the meeting room crew, to the restaurant staff, everyone is dedicated to providing visitors with a top notch stay. T-Bone Charlie's, the on premise restaurant is not your average hotel eatery. Top notch breakfast, lunch,... More

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Bob H, Executive Administrative Assistant to the General Manager at Marriott Kansas City Airport, responded to this review

Dear Islanders2006, Thank you so much for your kind words. We truly appreciate it! Everything we do is to ensure our guests have an excellent experience at the Kansas City Airport Marriott and when our guests tell us we succeeded, it makes it all worth the effort. Thank you for letting us know! Sincerely, More

Centennial, Colorado
Top Contributor
79 reviews 79 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I haven't stayed here recently and the lobby looked like it had a face lift. The shuttle driver was prompt and courteous. The front desk was efficient. My room was clean and very quiet. The lounge had your basic lounge food. Sure did enjoy not taking a cab into town. Will stay again.

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Bob H, Exec. Admin. Assistant to General Manager at Marriott Kansas City Airport, responded to this review

Dear RubyDo1956, Thank you for taking the time to comment on our hotel. We are very pleased you enjoyed your experience with us and hope we can be your hosts again soon. More

Warren
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed August 19, 2014

After abandoning another local Marriott with more marble and checking out early, the Airport Marriott settled my nerves! While not the newest updated Marriott, for the price it is a good value. Yes some of the details are fading and the bathrooms are a head knocker, at least there are no other major flaws. The Air Conditioning was adequate by... More

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Bob H, Executive Admin. Asst. to General Manager at Marriott Kansas City Airport, responded to this review

Dear Greg W., Thank you for taking the time to provide us with your comments; we appreciate it! And we appreciate your kind words too! I will definitely pass on your compliments to the ladies in th Concierge Lounge and in T-Bone Charlie's. We are very lucky to have them on our team! Thank you for your suggestions and comments... More

Jeffersonville, Ohio
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 11, 2014

This is not a typical Marriott. Don't expect it to be beautiful. I wouldn't recommend staying here for more than a night. The hallway carpets are riddled with stains just as the room was. If you are a large person, the bathroom is going to be a tight squeeze. I am an average size female and I brushed my shoulders... More

Was this review helpful? Yes 1
Bob H, Exec. Admin. Asst. to the General Manager at Marriott Kansas City Airport, responded to this review

Dear Lesle D., Thank you for taking the time to fill out this review and I am so sorry we did not meet your (or our own) expectations! I assure you, this is not the experience we want or expect our guests to receive and I apologize profusely for that failure. We are working on the carpeting situations you described... More

Top Contributor
74 reviews 74 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 8, 2014

This is our fifth year in a row staying at this property and it may be our last. This hotel is looking old and outdated. Our room has large carpet stains where spills occurred that were not properly cleaned. The doors have been touched-up and stained but clearly show the scars of many years of abuse. The bathrooms are heavily... More

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Kristina B, Director of Hotel Operations at Marriott Kansas City Airport, responded to this review

Dear DB514, We truly appreciate your return to our hotel each year, as it is always a pleasure to be able to welcome you back and serve you. We apologize for not meeting your expectations with our hotel. We do have several projects in the works right now to continue to enhance and update the look and feel of our... More

Senior Contributor
25 reviews 25 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 8, 2014

I stayed here with one of my employees for 2 nights. Excellent location if you need to be close to the airport. They have two large shuttle bus available and they were friendly and prompt even when having to pick us up late after a flight delay. Service and friendliness of the staff is absolutely 5 star which makes you... More

Was this review helpful? Yes 1
Bob H, Exec. Admin. Asst. to General Manager at Marriott Kansas City Airport, responded to this review

Dear crossbonz72, Thank you for your kind words! We really appeciate it! More

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Additional Information about Marriott Kansas City Airport

Address: 775 Brasilia Ave, Kansas City, MO 64153
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Kansas City Airport 3.5*
Number of rooms: 382
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott

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