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Kansas City Airport Marriott

3.5 of 5
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775 Brasilia Ave, Kansas City, MO 64153
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Kansas City Airport Marriott
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Ranked #58 of 109 Hotels in Kansas City
A recent review
4 of 5 stars reviewed 4 days ago
extra2816 Calgary, Canada
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280 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in KC for a few days and this hotel is very convenient for airport travellers. Would highly recommend based on business amenities and the staff's attention to detail and friendliness! The conference facility was well maintained and overall provided a great experience. I would recommend taking the hotel shuttle/taxi into downtown to experience the Union Station district as well... More 

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Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear extra2816, Thank you very much for your wonderful compliments. We truly appreciate you taking the time to let us know you enjoyed your experience with us! And just for clarification, unfortunately our complimentary shuttles do not go to downtown Kansas City. We have the Airport Shuttle that runs from 4:20 am until 1:20 am and goes between the hotel,... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Let me start off by saying that this is by far the most professional and best hotel that I have ever visited. From the extremely helpful front desk staff to the wide variety of food at the hotel breakfast buffet, this hotel surpassed all of my expectations. I did not find the hotel outdated at all, and the lobby and... More 

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Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear JPK2wx, Wow. Thank you for such a glowing endorsement! Thank you. Thank you. Thank you! We can't wait for you to come back and visit us again. Best regards, More 

Fort Worth, Texas
Top Contributor
98 reviews 98 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is good for meetings that do not need to stray far from the airport. Airport itself is a little bit in no-mans land which makes the location better for those flying in and out. Rooms were typical Marriott, but very clean. Service was top-notch.

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Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear Mike, Thank you for your time and feedback; it is very much appreciated. We look forward to being your hosts again soon. Best regards, More 

Brighton, Michigan
Top Contributor
407 reviews 407 reviews
53 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a good stay at the Marriott. It obviously is very convenient to the airport, and extremely convenient if returning a rental car. Check in was smooth and efficient. The desk help was extremely friendly and personable. Now for the facility. The hotel was in good shape generally, and well maintained. Parts of it looked a little tired (the... More 

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Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear Matt, We are so pleased that you enjoyed your experience with us and we truly appreciate your kind words and generous scores. We do apologize though for the height of your shower. Unfortunately it is a common complaint that we wish we could fix right now; but there's not much we can do until we can get a full-scale... More 

Kansas City, Missouri
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We have used this hotel for long term parking for several years, both by utilizing the Park and Fly special they offer when we have early morning flights as well as paying the weekly or monthly fees that they charge. We were going to use them again for our upcoming trip and when I called I was told that they... More 

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Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear ububuddy, Thank you for your feedback and we apologize for being unable to provide you with the parking option you desired. We truly do appreciate your business and your past loyalty to the Kansas City Airport Marriott and we in no way intended to insult you. However, we are (fortunately) very busy with groups, meetings and events until July... More 

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Marcy at front desk was great. The reservations were accidentally made for wrong night. She did a great job and git it all fixed for us. The beds were great. The elevator is noisy. The airport shuttle service is great. Included in price and no extra charge to leave our vehicle there while gone. We will be back.

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Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear monlynnbrown, Thank you for taking the time to submit this delightful review of the Kansas City Airport Marriott. It is truly gratifying that you would take the effort to provide us with your complimentary feedback. We are thrilled to see that Marcy made such a positive impression on you and we will make sure she receives proper recognition. In... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Upon our arrival, the hotel lobby was high-end in appearance and the staff were very friendly and inviting. I was surprised to learn that we had received a complimentary room upgrade; which worked out great for our family (we have two young children). I've read some reviews about the hotel feeling outdated and I agree. It's nice to see that... More 

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Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Thank you for your wonderful compliments! We are so happy that you enjoyed your experience with us and truly appreciate your kind words. But we do apologize for the water situation. Since this review is anonymous I can't look up your room to investigate, but if you would care to contact me at the hotel, I would certainly use the... More 

Danbury, Connecticut
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You can't ask for a better full service hotel. The sleeping rooms are great, meeting space is great and food was really good. The event staff is fabulous. Held small business event (36 people) at the hotel and can't thank the staff enough for everything they did. They upgraded my two facilitators sleeping rooms on their own accord and that... More 

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Bob H, Executive Admin. Assistant to GM at Kansas City Airport Marriott, responded to this review

Dear JourneyLover56, Thank you so much! We are delighted that you enjoyed your experience with us and we truly appreciate your kind words. It is very gratifying when guests say they enjoyed both their meeting experience and their guest room experience, so thank you. We look forward to being your hosts again soon. More 

Lacey, Washington
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

So I had to make a one night trip to Kansas City / Leavenworth and decided to try the Marriott at the Airport. I can't put my finger on it but it just doesn't seem to live up to expectation. Nothing is complementary, not toiletries, not wi-fi, and I think they even charge for parking. The lobby and restaurant seem... More 

Was this review helpful? Yes 2
Bob H, Executive Admin. Assistant to GM at Kansas City Airport Marriott, responded to this review

I would like to apologize for not living up to your expectations. While we are not the most modern or updated hotel, we do have many projects planned for this year to correct that. In fact, we are calling 2015 ‘The Year of the Guest Room’ because we have many projects---large and small---scheduled this year to focus on our guest... More 

Columbia, Missouri
Top Contributor
195 reviews 195 reviews
40 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has really needed a remodel for several years as the property is showing the constant use it receives. While these issues are undeniable, we keep coming back because of the location, the parking, and the reasonable prices (most of the time). A small extra bonus is that the bar is actually a nice place for a beer and... More 

Was this review helpful? Yes
Bob H, Executive Admin. Assistant to the GM at Kansas City Airport Marriott, responded to this review

Dear BoCoMoTiger, Thank you for taking the time to provide us with this information; our guests' feedback is integral in our constant quest to improve our service and product. We do apologize for those aspects of our facility that need improvement. We are working on many projects to improve and freshen many of our public areas, but our main focus... More 

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