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All 111 Kansas City hotels

Sheraton Kansas City Hotel at Crown Center

4.0 of 5 Hotel   |   2345 McGee Street, Kansas City, MO 64108
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Ranked #6 of 111 Hotels in Kansas City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Ggirl1525 Topeka, Kansas
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1,069 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Topeka, Kansas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful stay at the Sheraton - the front desk accommodated our request for rooms together and we had fun looking at the Christmas lights and ice skating. Thanks for making our stay a special Christmas memory!

Was this review helpful? Yes
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Ggirl1525- Thank you for sharing your feedback on your recent stay at Sheraton Crown Center. I am delighted to hear what a great stay you had with us and that our staff made you feel warm and welcome, ensuring you had everything you needed for a top notch stay. Crown Center is such a beautiful place to visit over the... More 

Upland IN
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This is the second time I have stayed at this hotel for a conference and it is a great hotel. The staff is easy to work with, the hotel is within walking distance to many area activities. Rooms are clean and very comfortable. All in all, a great hotel!

Was this review helpful? Yes
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

tnnewlin- Thank you very much for sharing your feedback on your recent stay at Sheraton Crown Center. I am happy to hear you you enjoyed your stay with us and that our staff was friendly and accommodating, making sure you had everything you needed for a successful conference. We are very fortunate to be walking distance to so many fun... More 

Springfield, Missouri
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It's unfortunate how many good reviews were on this hotel and I had a less than wonderful stay. To begin I did book with a separate booking site, Hotwire, and I was hoping my service wouldn't be different from this decision but it was. Upon arrival we waited in line, the front desk lady asked where the person in front... More 

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SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

PattyKake91- Thank you for sharing your feedback on your stay at Sheraton Crown Center. I sincerely apologize if your stay was less than perfect due to the lack of warmth provided by our team upon arrival as well as the inconvenience with the television not working in your guest room. This is not what staying at Sheraton should feel like.... More 

1 review
5 of 5 stars Reviewed 1 week ago

As an associate for a KC-based IT company, the Sheraton Crown Center is our preferred hotel when visiting WHQ. Centrally located between downtown and the Plaza, its character is warm and comfortable. The rooms are equally so without feeling sterile or overly pretentious. It is within walking distance to a myriad of unique and tasty restaurants as well as bars... More 

Was this review helpful? Yes
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Doc C- I appreciate you taking your time to share your warm comments on your recent stay with us at Sheraton Crown Center. It truly means a lot to our team to hear what a signature experience our team is able to create for you each and every time. Your business means a lot to us. I have shared your... More 

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Stayed in 2918 over the weekend. Spoke with Courtney over the phone, she helped select the best room. The lady with glasses who checked us in was very nice, and the gentleman who set up my parking late Friday night was super friendly. The Valet staff was always present, kind, and fast. The lady with glasses who ran the parking... More 

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SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

anthony g- Thank you very much for sharing your feedback on your recent stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and that our staff went above and beyond to make your stay special. We take great pride in being a pet friendly hotel and it is so great you... More 

Lake Saint Louis, MO
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for business, will be back for vacation. My room was on the 37th floor, I had a fantastic view. Service, Comfort, amenities, cleanliness, food, and club room, were all great. No complaints!

Was this review helpful? Yes
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

trenac- Thank you for sharing your warm comments on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your stay with us and were able to relax in the comfort of your guest room, soaking in the beautiful view of downtown Kansas City from your guest room. We strive to create as signature an experience as... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was beautiful. Rooms were clean and nice. Pool was great...would have been much nicer in summer because the only pool was outside. Will definitely stay there next year when we're in the area again.

Was this review helpful? Yes
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

AmyCarlJaxon- I appreciate you sharing your feedback on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your stay with us and were able to indulge in all the amenities and wonderful attractions at your convenience. We strive to create a fun and memorable experience for our guests and it is great to hear you received... More 

Wichita, Kansas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Sheraton for 2 nights while attending a cheer competition. Very nice hotel, clean and updated. The rooms were very spacious and extremely nice. The staff was friendly and helpful. I would stay here again in a heartbeat!!! Loved it so much!

Was this review helpful? Yes
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

AmyW- Thank you very much for sharing your feedback on your stay with us at Sheraton Crown Center. I am delighted to hear what a wonderful stay you had and that our staff was friendly and accommodating ensuring you had everything you needed for a comfortable stay. We value your loyalty to Sheraton Crown Center and look forward to welcoming... More 

Boston, Massachusetts
Contributor
19 reviews 19 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel in downtown KC. The staff was very professional and provided excellent customer service. Our room was very clean and the beds were very comfortable. I will definitely stay here again on future visits.

Was this review helpful? Yes 1
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Brad S- Thank you very much for taking your time to share your feedback on your stay at Sheraton Crown Center. I am delighted to hear what a great stay you had with us and that our staff made you feel warm and welcome! We strive to create as comfortable a stay as possible and I am happy you were... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

First time to Kansas City. I made a great choice to stay at the Sheraton very nice. Great weekend, clean and comfortable rooms. Super clean hotel. Great location. Friendly staff. Will stay there again

Was this review helpful? Yes
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

AllstarsPDR- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and that our staff was friendly and accommodating making sure you had everything you need for a relaxing and memorable stay. We are very fortunate to be located in... More 

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Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee Street, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Hotel Style:
#4 Luxury Hotel in Kansas City
#4 Business Hotel in Kansas City
#5 Romantic Hotel in Kansas City
#8 Family Hotel in Kansas City

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