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All 110 Kansas City hotels

Sheraton Kansas City Hotel at Crown Center

4.0 of 5 Hotel   |   2345 McGee Street, Kansas City, MO 64108
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81%
Ranked #7 of 110 hotels in Kansas City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
jaelyte Everett, Washington
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952 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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English first
Everett, Washington
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed yesterday NEW

Here's the good and bad. PROS: The rooms are very nice, I especially like the large bathrooms. The onsite restaurant is decent. The property is very clean. Nice views! CONS: extra charge for WIFI ?!?! A hotel of this size and caliber should include this with the nightly fee. I totally understand paying for parking though. The location is great... More

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Kansas City, Missouri
Top Contributor
56 reviews 56 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We really enjoyed the location, spacious rooms and comfortable beds. The front desk employees were very nice and the whole place seemed very clean and roomy. We were a little turned off by the $16 self park, $22 valet parking option, $10 wifi charge and that we had to call three times for a copy of our receipt for expense... More

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SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Sarah H- Thank you for taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am happy to hear you enjoyed your overall stay with us and that our staff was friendly and accommodating. It is our goal to create as comfortable and accommodating a stay as possible and I am happy you were... More

Saint Louis, Missouri
Senior Contributor
26 reviews 26 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very nice, clean, re-modeled hotel. It is large and has conventions, but this didn't affect our stay. The pool area is pretty nice and there is a hot tub. It is right at Crown Center that holds LEGOLAND, an Aquarium and all sorts of shops and places to eat. There is an enclosed "Link" that leads to... More

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SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Rightside- Thank you very much for sharing your feedback on your stay at Sheraton Crown Center. I am delighted to hear you enjoyed your overall stay with us and were pleased with our new lobby and restaurant renovations. We take great pride in being located in the heart of Crown Center with so many wonderful shops and attractions and I... More

Council Bluffs, Iowa
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our family getaway was in great hands. Orlando and Steve really took care of us. The hotel was clean and every staff member smiled and greeted us.The rooms were clean and the hotel was peaceful. The staff were helpful in giving us directions everywhere we wanted to go. We will definitely return.

Was this review helpful? Yes
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Dan S- Thank you very much for taking your time to share your feedback on your stay at Sheraton Crown Center. I am truly delighted to hear what a signature stay you had with us and that our staff went above and beyond to ensure you had everything you needed. We truly value your business and your warm comments mean... More

Denver, CO, United States
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Sheraton Crown Center in Kansas City is a really neat hotel. I had a very nice room with a cool view of downtown KC. But the best thing about the hotel is their staff. Everyone I encountered from check-in to check-out was very friendly and helpful. Even the guests seemed to be friendlier! The location can't be beat, as... More

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SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Carla W- I appreciate you taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am happy to hear what a great experience you had with us and that our staff was warm and welcoming from the moment you arrived, ensuring you had everything you needed for a relaxing stay. We are very fortunate... More

Tulsa, Oklahoma, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel was right in the middle of everything I wanted to see. From the moment we pulled up to the valet to the when they helped us with our bags as we checked out, the entire staff was extremely nice and helpful. I had to add a couple of days ahead of when I had originally booked my trip,... More

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SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Dustin P- I appreciate you taking your time to share your feedback on your recent stay at Sheraton Crown Center. It is great to hear what a top notch experience you had with us and that our staff was friendly and accommodating. We take great pride in being located in the heart of Crown Center and I am happy you... More

Columbia, Missouri
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Friendly staff throughout the hotel. Room service was good, except my sons pancakes were a little tough. Halls could stand to be vacuumed. Great views of the city from higher floors. Family friendly area. We walked to the mall and had a god time exploring with the kids. On the plaza on Friday nights in the summer, there's live music,... More

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SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Smur20- Thank you for taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am happy to hear you enjoyed your overall stay and that your family was able to take advantage of the great sites and shops located in Crown Center at your convenience. It is our goal to create as uplifting and... More

Thornton le Moor, United Kingdom
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Staying in hte Sheraton Kansas city on business and I find myself in a 36th floor room with an incredible view of the city downtown. Unfortunately for them I stayed in an Econolodge last 2 nights, at my own expense not this business portion of the trip, and the contrast is amazing. Econolodge actulally a surprisingly pleasant and spacious room.... More

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SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Mikesalter- Thank you for taking your feedback on your stay at Sheraton Crown Center. I sincerely apologize if your stay was less than perfect. It is our goal as a Sheraton to make our guests experience as comfortable and welcoming as possible.. I am happy to hear our staff was friendly and that you were able to enjoy the beautiful... More

Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel along with my family for a night on my way to DC. I picked this hotel because of its location as we wanted to explore whatever Kansas City downtown had to offer. This is an excellent property with a very grand and nicely appointed lobby. The decor is more modern and contemporary complete with water... More

Was this review helpful? Yes
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

SomeDarren- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am delighted to hear what a top notch stay you had with us and were able to relax in the comfort of your guest room after a long, eventful day. We take great pride in being located in the heart of... More

Grove, Oklahoma
1 review
5 of 5 stars Reviewed 6 days ago NEW

First time at this hotel and we will definitely return the next time we are in this area. Everything from the valet parking, quick check in and friendly staff was A-1. The room had a great view and was very comfortable. We could find nothing to complain about.

Was this review helpful? Yes
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

jamitch2014- Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your stay with us and that our staff was warm and welcoming from the moment your arrived. We are very fortunate to be located in the heart of Crown Center surrounding so many great sites and dining and it... More

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Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee Street, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Kansas City #5 Luxury Hotel in Kansas City #6 Romantic Hotel in Kansas City #11 Family Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Ctr and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 
Number of rooms
729

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