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Econo Lodge Airport Kansas City

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11300 NW Prairieview Road, Kansas City, MO 64153
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Econo Lodge Airport Kansas City
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Econo Lodge Airport Kansas City
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67 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Oklahoma City, Oklahoma
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

What a DUMP....Manager was rude....room was dirty, stinky had rust everywhere..no fridge no microwave no iron......checked in early morning for a three day stay...made reservations at a decent place down the street and checked out...did I mention it's a DUMP....don't book this place

Was this review helpful? Yes
hasmukh p, Guest Relations Manager at Econo Lodge Airport Kansas City, responded to this review

We are very sorry for any issues you had during your stay with us. We are currently investigating the issues you’ve raised and rest assured that it will be reviewed and worked on. We wouldn’t want this to be the experience you will remember us by and we hope that you’ll give us another chance to make it up to... More 

Nevada, Missouri
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We needed a park-n-fly as we had a long drive to the airport and a super early departure so we chose this hotel based on reviews and price. The hotel is somewhat dated but the rooms are clean and well kept. When we arrived the host could not find our reservation from Expedia. He was very helpful in trying to... More 

Was this review helpful? Yes
hasmukh p, Manager at Econo Lodge Airport Kansas City, responded to this review

Thank you for taking the time to provide a review. We feel our park and fly program is very helpful to all our guests flying out of KCI and we are glad that you found it acceptable. Our staff also takes pride in providing great customer service and a review that compliments our service is well received by all of... More 

Omaha
1 review
1 of 5 stars Reviewed March 26, 2015

Awful. Repulsive. Terrible. Mortifying. Disrespectful. One of the rudest business owners I have ever met runs this hotel & seems to forget that his passengers are the ones that will recommend him and tip him. The only reason I gave him 1 star was because 0 stars wasn't an option. He forgot to pick us up. Surprisingly, came to get... More 

Was this review helpful? Yes
hasmukh p, Manager at Econo Lodge Airport Kansas City, responded to this review

We appreciate you taking the time to provide us with such candid feedback regarding our shuttle service. I am sorry to hear that the service did not meet your expectations as we consider it to be one of our most helpful services to our guests. Your comments are essential to educating our staff about good and bad service and we... More 

Travelers are raving about these Kansas City hotels

Fayetteville, Arkansas
1 review
1 of 5 stars Reviewed March 15, 2015

Several hours after I checked out, I developed eight hard, raised, red and itchy bumps on my back and upper shoulder. Bug bites from the hotel. When I called to let the staff know, so that they don't rent the room to another guest without checking it for bugs and fixing the issue, the manager or owner (whoever answered the... More 

Was this review helpful? Yes
hasmukh p, Manager at Econo Lodge Airport Kansas City, responded to this review

Thank you for your review. I am concerned about the issue you encountered on your recent visit to our hotel. I'm writing to thank you for taking the time to bring it to my attention. The principle goal of our hotel is to provide depndable service to all our guests at a reasonable price. Consequently, it's a disappointment to learn... More 

Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 10, 2014

The hotel was nice. Got in late & the desk clerk was very helpful in assisting with a place to eat. Close to several restaurants. Room was clean and nice. Great room for a great price. Enjoyed my stay!

Was this review helpful? Yes
hasmukh p, Manager at Econo Lodge Airport Kansas City, responded to this review

Thank you for taking the time to provide a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

St. Louis, MO
Level Contributor
58 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 13, 2014

All was fine here, in fact a pretty good bargain, save the way I was treated when my key card didn't work for two nights in a row (out of a three-night stay). The desk person (probably in the owner/operator's family) in a scolding tone told me I shouldn't be keeping it in my pocket next to a cell phone.... More 

Was this review helpful? Yes 2
hasmukh p, General Manager at Econo Lodge Airport Kansas City, responded to this review

Thank you for your feedback, we really appreciate positive reviews. We take great pride in providing good customer service (which we continue to work on) and having nice accommodations for our guests and a positive review is well appreciated by all members of the staff. We hope to see you again. Thank You! More 

Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 27, 2014

This is a review for the park-and-ride service at Econo Lodge. I did not stay at the hotel. I arrived around 7:30 pm on a Thursday night. The man working at the desk was quite unprofessional. He was unwilling to explain the rates and shuttle service. I had not used Econo for airport parking before. The parking rate is $5... More 

Was this review helpful? Yes 2
hasmukh p, General Manager at Econo Lodge Airport Kansas City, responded to this review

Thank you for your review. We do apologize for the issues you encountered with our shuttle service. We feel that our shuttle service is one of our most helpful services so we are not pleased that you are unhappy. The Park and Fly procedures are posted in the lobby at the front desk which states that there is a five... More 

Glastonbury, Connecticut
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed October 23, 2014

I just needed and inexpensive place to stay overnight in order to catch an early morning flight out of Kansas City. The price was right for this place and it had a free shuttle to the airport. I could have stayed at the Marriott next to the airport but it was three times the amount and it seemed silly to... More 

Was this review helpful? Yes 1
hasmukh p, General Manager at Econo Lodge Airport Kansas City, responded to this review

Thank you for your review.On behalf of our entire team, I would like to aplogize for failing to exceed your expectations. We are a small hotel with small staff and they do have to multi-task during thier shirft. The front desk clerk also serves as the shuttle driver which was the cause of your wait at the time of check... More 

Joplin, Missouri
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed October 12, 2014

I parked my SUV there for a week while I was away, and when I came back my anti-theft had been triggered (Not just an alarm- My escalade disables the fuel pump if the ignition or locks are tampered with) It actually took a ($45) service call and very nearly a tow to figure out someone had tried to steal... More 

Was this review helpful? Yes 1
hasmukh p, Manager at Econo Lodge Airport Kansas City, responded to this review

Thank you for taking the time to provide a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

McLoud, OK
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 10, 2014

Room was only about $52. Room was basic and clean. Bed covers (the cover and the next blanket) had holes in them. Not sound insulated so your neighbor(s) could be a problem if they play their TV loudly. Breakfast: coffee, cereal, milk, bread, jam, butter, orange juice, and a couple of sweet rolls (about 7:15 AM). Close to airport. Long... More 

Was this review helpful? Yes 1
hasmukh p, General Manager at Econo Lodge Airport Kansas City, responded to this review

Thank you for taking the time to provide a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. More 

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