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2.5 of 5 Hotel   |   801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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Ranked #5 of 111 Hotels in Kansas City
A recent review
4 of 5 stars reviewed yesterday
Jennifer F Seringes-et-Nesles, Picardie, France
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174 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seringes-et-Nesles, Picardie, France
Top Contributor
91 reviews 91 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you are looking for a fun themed-room, learning more about KC history, and can tolerate an older hotel, then 816 is for you. There are 20 KC-themed hotel rooms, decorated by an association, society or museum (like the TWA room or the WWI museum room). Other rooms are regular hotel rooms with KC murals for wallpaper. The toiletries are... More

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London, United Kingdom
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for a few nights to attend the Kansas film festival. Can't praise this hotel enough. Amazingly friendly and funny staff, great breakfast, comfortable room etc. If I ever come back to Kansas heading here. Thanks for a fantastic stay and hope to be back one day.

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St Louis
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Ok hotel, but I had 2 issues that has caused me not to re-book again. First, they do a hard up-sell when you call them. All over the web, they say to "call in and you will get a better rate than online", however they are really just trying to hard up-sell you to the more expensive rooms. Second, I... More

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Senior Contributor
33 reviews 33 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We definitely won't stay here again, however, the front desk staff were very nice. The happy hour was so crowded that we had to wait in line for 15 minutes or so to get a drink and the snacks were gone when we got there. The fan in our room was very noisy and the room was very hot and... More

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Senior Contributor
21 reviews 21 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay in KC every couple of months. For our last visit, 11/7/14, most of the hotels in the areas I wanted to be were priced quite high. My son had pointed out the 816 last time we were down and said he had heard good things. Although it did not have the corporate rate we were looking for, the... More

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Dunlap, Iowa, United States
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the 816 for 10 days during October and it was a good experience. Location is a plus - within walking distance of lots of food and nightlife and within a quick drive to the plaza, Kemper arena and downtown KC so we loved the convenience. Hotel was clean, staff was friendly and breakfast was good. Parking was... More

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Minnesota City, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed for the weekend with my sister and we had such a wonderful time. All of the staff was very friendly and the rooms were clean. We never did make it in time for breakfast, but we heard from multiple people that the omelettes were to die for. Orlando was a HUGE help to us! Thanks Orlando!

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Charlton, Massachusetts, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the 816 Hotel for the week of 10/18/14 through 1025/14 for a conference held at the hotel. I am still in awe of the unbelievable staff that went well out of their way the entire week to make us feel welcome, It started with Donald the manager when we checked in- he was awesome- he made some... More

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Oklahoma City, Oklahoma
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at this hotel was wonderful - very attentive and helpful. Don made sure our large group was well situated - arranging for transportation checking on us at the manager happy hour etc. Very nice feeling to see folks so proud of where they work/providing good service. Breakfast with the omelet station was a nice touch as well. Will... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

I'm here on business but needed to pick up a couple nights on my own expense... From the day I made reservations and they started the conversation with "what price have you found on the web for us - we'll beat it" to arriving late last night and finding my room the cleanest one I've ever been in - this... More

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Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — 816 Hotel 2.5*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

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