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816 Hotel

Certificate of Excellence
2.5 of 5
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801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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816 Hotel
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Ranked #19 of 110 Hotels in Kansas City
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
schmidkk Fenton, Missouri
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265 Reviews from our TripAdvisor Community

Traveler rating
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    18
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    8
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44
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Fenton, Missouri
Top Contributor
54 reviews 54 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed one night at 816 over Memorial Day weekend. We were in town for the Roots Festival in Westport. We were traveling by motorcycle and it rained while we were there. The 816 had a parking lot, but it wasn't covered. They were nice enough to let us park the bike under the covered entryway to stay dry. The... More 

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Los Angeles
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel gets points from me on several levels. The check in woman was exceptional, very positive and helpful giving us tips for local eateries: a great beginning. Our room was pretty straightforward - tastefully decorated double bed on the 5th floor - but I was able to peek into other rooms as they were being cleaned and noted an... More 

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Oshkosh, WI
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The convenient location in Westport, coupled with the complimentary shuttle (limited distance), meant that I didn't have to drive at all during my stay. That is a major plus. The staff are efficient, helpful, and friendly. My room was large and beautifully appointed. One night there was some loud noise in the hallway that disturbed my sleep. After my call... More 

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Salina, Kansas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

We have stayed here twice now and both times we have been very happy. It is clean, and serves a pretty decent breakfast. Customer is very good and each room occupant gets two complimentary drinks each night of their stay between 5pm and 7pm. The hotel is in Westport which is a great little area for eats and drinks and... More 

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1 review
2 of 5 stars Reviewed 1 week ago NEW via mobile

We wanted to spend a Sunday in Westport and not have to worry about the drive home so my boyfriend and I got a room at 816 after refusing to spend the $199 at the hotel across the street. Overall pretty poor experience. The room was "damp" even though the AC was running. The bathroom was grossly outdated and covered... More 

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Tampa, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This is an older six floor hotel in Westport with all the walls decorated with historic city photographs, giving the hotel a local vibe. Everyone working here was very friendly and helpful. Happy hour included local beers with two draught Boulevard selections. It is a short two block walk to several good restaurants and beer bars as well as a... More 

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Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice clean room, a good breakfast, with happy hour all at a nice price. The hotel staff was friendly and helpful for those unfamiliar with Westport. The only drawbacks are; late night noise from bars in the area, and limited parking for hotel guests. Several good restaurants and bars for dining nearby.

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Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My wife and i stayed 2 nights here during the cardinals royals game. we got the UMKC Roos themed room which was clean and comfy. the hallways were a little hot but you dont spend that much time in the hallway right? mack was our shuttle driver to and from the ball games and he was a complete rock star!... More 

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Topeka
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

This was our second stay at hotel 816 and we haven't been disappointed yet. 816 and their staff are our new best friends. Shot out to Mack, TJ and Sophia. They MADE our stay in KC with their suggestions, friendly approach, and awesome attitudes.

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

When we walked into the hotel we were told that they only had one of our three rooms in the reservation. Our reservation was made over the phone and a confirmation email was never received. Therefore we were scolded by another employee for not having the confirmation email. There were zero solutions provided since the hotel was all full. Only... More 

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