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816 Hotel

2.5 of 5 801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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#3 of 110 hotels in Kansas City
115 Reviews 4.5 of 5 stars
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816 Hotel
  • Overview
  • Reviews (115)
  • Photos (42)
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  • Room tips (37)
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115 people have reviewed this hotel

Traveler rating
    87
    20
    5
    2
    1
See reviews for
15
29
8
16
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Chesapeake, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at 816 for a week for training. The staff went above and beyond to accommodate all needs. The owner himself was on site and was personally attentive to the needs of the customers. From the front desk to time I checked out I was very impressed. Thank you

Was this review helpful? Yes 2
Columbia, MO
Top Contributor
51 reviews 51 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We got bumped up to a theme room (blues musicians) so our room had a piano, several other musical instruments for decoration. It was a large room, and quiet at night despite a busy convention occurring during our visit. Literally only a short walk to Potpie or Bluestem restaurants which simplifies life. Repeat guests get a discount so we will... More

Was this review helpful? Yes 3
Paramus, NJ
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent staff. Staff went out of their way to make the visit a great experience. Owner and manager were on site and all interacted wonderfully. Rooms were clean and bed was very comfortable. Zero complaints! If I find myself in KC again I will stay here.

Was this review helpful? Yes 2
Kansas City, Missouri, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in the Boulevard Room recently, room was very nicely decorated. Bathroom however needed some upgrading. Mold around the bathtub and what appeared to be water damage on walls. Otherwise this was a great place to enjoy a weekend. Staff was wonderful to deal with and immediately responded to any issues. Happy Hour drinks were a great touch and Breakfast... More

Was this review helpful? Yes 2
Merriam, Kansas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A group I belong to held a weekend long event at the hotel. Since I'm a local, I knew the hotel was new and didn't know what to expect. The hotel was awesome. Westport is the pulse of the city and has things to do both young and old. The hotel has special rooms that showcase some of the amazing... More

Was this review helpful? Yes 4
Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed solo at the hotel for one night during the summer and was blown away by the customer service (thanks especially to Sophia, Claudette, and Donald!). This stay is all about experiencing Kansas City at a great price. Located in Westport, you're steps away from the thriving nightclub and restaurant scene in Kansas City. It's almost impossible to find... More

Was this review helpful? Yes 3
Prairie Village, Kansas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had the pleasure of working with Donald Ray and his incredible team this past weekend at the 816 Hotel. Over the past few months the staff of the 816 Hotel were consummate professionals during the planning stages of the event. The weekend of the event proved that customer service was an essential element to what the 816 Hotel is... More

Was this review helpful? Yes 1
Kansas City, Missouri, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As a business owner in Westport I've traveled past this hotel many times but this past weekend had a chance to stay there. What a great experience! The hotel is clean and polished and brimming over with Kansas City history. Our room was tidy and the oversized historic photos of The Country Club Plaza were fascinating as well as lovely... More

Was this review helpful? Yes 2
Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great time staying here this past weekend. I was very fortunate to get one of the themed rooms. OMG . Unlike any room I have ever stayed in anywhere! And the staff were very friendly and helpful as well. I had Danielle as my housekeeper. She had us all laughing! They have breakfast every morning, including made... More

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was great! It was my first time in KC, but all the staff was phenomenal! Next time I visit this hotel is my top choice, the help was very descriptive of the shuttle services offered, and very respectful.

Was this review helpful? Yes 5
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Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — 816 Hotel 2.5*
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

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Amenities

Hotel Style
#3 Family Hotel in #3 Romantic Hotel in #6 Business Hotel in
Hotel Class
Official Description (provided by the hotel)
Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains.   The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport.  There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception   * Free shuttle service in a 4 mile radius  * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more   less 
Number of rooms
109

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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