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2.5 of 5 Hotel   |   801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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92%
Ranked #4 of 110 hotels in Kansas City
A recent review
4 of 5 stars reviewed 2 days ago
Aaron L Kansas City, Missouri, United States
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  • Reviews (111)
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111 people have reviewed this hotel

Traveler rating
    83
    20
    5
    2
    1
See reviews for
15
27
8
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Kansas City, Missouri, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed in the Boulevard Room recently, room was very nicely decorated. Bathroom however needed some upgrading. Mold around the bathtub and what appeared to be water damage on walls. Otherwise this was a great place to enjoy a weekend. Staff was wonderful to deal with and immediately responded to any issues. Happy Hour drinks were a great touch and Breakfast... More

Was this review helpful? Yes
Merriam, Kansas
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

A group I belong to held a weekend long event at the hotel. Since I'm a local, I knew the hotel was new and didn't know what to expect. The hotel was awesome. Westport is the pulse of the city and has things to do both young and old. The hotel has special rooms that showcase some of the amazing... More

Was this review helpful? Yes
Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed solo at the hotel for one night during the summer and was blown away by the customer service (thanks especially to Sophia, Claudette, and Donald!). This stay is all about experiencing Kansas City at a great price. Located in Westport, you're steps away from the thriving nightclub and restaurant scene in Kansas City. It's almost impossible to find... More

Was this review helpful? Yes
Prairie Village, Kansas, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had the pleasure of working with Donald Ray and his incredible team this past weekend at the 816 Hotel. Over the past few months the staff of the 816 Hotel were consummate professionals during the planning stages of the event. The weekend of the event proved that customer service was an essential element to what the 816 Hotel is... More

Was this review helpful? Yes
Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had a great time staying here this past weekend. I was very fortunate to get one of the themed rooms. OMG . Unlike any room I have ever stayed in anywhere! And the staff were very friendly and helpful as well. I had Danielle as my housekeeper. She had us all laughing! They have breakfast every morning, including made... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel was great! It was my first time in KC, but all the staff was phenomenal! Next time I visit this hotel is my top choice, the help was very descriptive of the shuttle services offered, and very respectful.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is a very nice hotel. From the front desk staff to the cleaning staff, everyone was super nice. Danelle went out if her way to help us. We stayed in the TWA theme room which was very cool, but all the rooms are great size and very clean. I will be back

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I wish there could be more stars for service than 5! The staff from the front desk to the shuttle service driver were beyond nice. Forget about $59-$99 dollar hotels to save a buck and the $200 and up a night ritzy rooms this place is triple your dollar value. You have to get an omlet in the morning! The... More

Was this review helpful? Yes 1
South Carolina
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I stayed in this highly rated KC hotel for 1 night in late June. We were reasonably comfortable, but probably wouldn't stay again. Positives: Staff was friendly and efficient. Free drinks after a long drive was a nice bonus. Free parking. Bed was comfortable. Negatives: I walked approximately 3/4 mile to the nearest Starbucks on the morning... More

Was this review helpful? Yes 1
Fargo, North Dakota, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel has ruined all future experiences for me. The customer service was so phenomenal, that I doubt I will see anything else like it in my life time (until I go back there). I wish I could remember everyone's name, but the entire staff was excellent. Steven was awesome keeping us comfortable (and fed) throughout the week of class.... More

Was this review helpful? Yes 1
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Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — 816 Hotel 2.5*
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style
#3 Family Hotel in Kansas City #4 Romantic Hotel in Kansas City #6 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains.   The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport.  There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception   * Free shuttle service in a 4 mile radius  * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more   less 
Number of rooms
109

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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