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2.5 of 5 Hotel   |   801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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93%
Ranked #2 of 110 hotels in Kansas City
A recent review
4 of 5 stars reviewed yesterday
MariaLynA Fargo, North Dakota
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87 people have reviewed this hotel

Traveler rating
    69
    13
    4
    0
    1
See reviews for
13
24
5
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Fargo, North Dakota
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms were a bit dated. Ours did not have a fridge or microwave, there also was no pool. The ice machine on our floor did not work. There were free newspapers, as well as breakfast...including made to order omelets. And the staff was absolutely terrific. They were always cheerful and very helpful.

Was this review helpful? Yes
Chattanooga, Tennessee
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here while driving through Kansas City. The staff was extremely friendly. The website states they will beat any lower price you find online. They quoted $139 for the night. Expedia said $83. The hotel gave it to us for $81. The hotel was packed due to a wedding (or two), but that did not stop the staff from being... More

Was this review helpful? Yes
Joplin, Montana
1 review
5 of 5 stars Reviewed 4 days ago NEW

I always go anywhere new several times before offering my opinion because anything can happen once but twice, not likely. The first stay at the 816 Hotel was during opening weekend when things could have been crazy. It was not. The welcome was first class and it only got better from there. Then the personally made omelet was perfect and... More

Was this review helpful? Yes
Overland Park, Kansas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My husband and I recently arrived at this hotel for our anniversary. We had read reviews and figured this would be a different type of experience. Upon arriving at the hotel, it wasn't as expected. It looks very much different in the afternoon, than at night. However, we were quickly greeted by a gracious staff. Before I continue, I want... More

Was this review helpful? Yes 2
Kansas City, Missouri
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Best hotel hands down! Great area and staff. Rooms are affordable and the themes are a huge win!I have stayed here for business and pleasure and am always pleased. Donald Ray goes above and beyond to make sure your stay is relaxing and your needs are met. Not only does he treat guest with the up most respect, but his... More

Was this review helpful? Yes
aliceg, Guest Relations Manager at 816 Hotel, responded to this review

Thanks for the feedback. Donald Ray not only carries the title of Chief Ambassador of the 816, he should have the title of Chief Ambassador of Kansas City! Nobody loves customer service like him and his love for the City allows those that have the pleasure of meeting him experience the very best at the hotel and in town. When... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Excellent service and very clean! Location is great to see many local hot spots! Comfortable rooms, great breakfast and happy hour! Shuttle service is available, and they are willing to do anything to make your stay a great one!

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Omaha, Nebraska
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We went to KC for a Royals game and night out. We stayed at the 816 Hotel in Westport and had a great time. The rooms are all different and have their own theme. The hotel itself is located in a very convenient location to nightlife and only about 15 min from the baseball stadium via some direct routes rather... More

Was this review helpful? Yes 1
aliceg, Guest Relations Manager at 816 Hotel, responded to this review

Nick, you must be a good omen for the Royals because they have won 5 in a row since you posted this review!!! Your observation and idea regarding omelettes at breakfast are excellent. We have already held a meeting regarding it and hope to test your idea next weekend. Guess feedback keeps us improving...thanks again! More

Cobden, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was by far the best hotel experience I've ever had. One pleasant surprise after another. We were in town for a concert at the Uptown Theatre. We stayed in the Uptown Theater themed room which was really cool. The package not only included 2 tickets to the show but also gave us access through the VIP entrance so we... More

Was this review helpful? Yes 1
aliceg, Guest Relations Manager at 816 Hotel, responded to this review

Jeff, thanks for the note. So glad to hear you had a great time in KC. We too love thus part of the city (of course we are partial) and agree the Uptown Theater is a great place to see a show. Let us know if you come back this direction...we will try to get you back in the Uptown... More

Wichita, Kansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was attentive and very helpful. I really appreciate all the great service that was provided to the guests in Kansas City for our celebration. Although a couple of problems did arise during the time we were all at the hotel, the issues were dealt with quickly and resolved to everyone’s satisfaction. The staff truly wanted to provide their... More

Was this review helpful? Yes 2
aliceg, Guest Relations Manager at 816 Hotel, responded to this review

Thanks for the kind note. I believe you were in town for a wedding...one of the truly special events in a life! I'm very happy to hear our staff did their best to make sure the wedding weekend went smoothly. Here is to a long and happy marriage for the newlyweds!!! More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and my family stayed last night for a one night stay to see the Paul McCartney concert. The receptionist was very helpful, let us check in early and let us know about the shuttle service. Me and my husband enjoyed our complimentary cocktails, the bartender was awesome and so friendly. We took the shuttle to the sprint center which... More

Was this review helpful? Yes 2
aliceg, Guest Relations Manager at 816 Hotel, responded to this review

I am writing this response with jealousy in my heart---I have always wanted to see Paul McCartney! I hear the show didn't disappoint. I'm glad you had a good stay with us. Our shuttle service makes seeing a show at Sprint Center very easy. Remember our repeat guest rate next time you are back! Take care. More

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Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — 816 Hotel 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Tingo, Travelocity, TravelClick, Hotels.com and Venere so you can book your 816 Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

41 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style
#2 Romantic Hotel in Kansas City #2 Family Hotel in Kansas City #6 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains.   The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport.  There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception   * Free shuttle service in a 4 mile radius  * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more   less 
Number of rooms
109

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