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816 Hotel

Certificate of Excellence
2.5 of 5
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801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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816 Hotel
Best prices for: 1 room 1 guest
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Ranked #18 of 109 Hotels in Kansas City
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Emma W Salina, Kansas
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262 reviews from our community

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    18
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43
81
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Salina, Kansas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We have stayed here twice now and both times we have been very happy. It is clean, and serves a pretty decent breakfast. Customer is very good and each room occupant gets two complimentary drinks each night of their stay between 5pm and 7pm. The hotel is in Westport which is a great little area for eats and drinks and... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

We wanted to spend a Sunday in Westport and not have to worry about the drive home so my boyfriend and I got a room at 816 after refusing to spend the $199 at the hotel across the street. Overall pretty poor experience. The room was "damp" even though the AC was running. The bathroom was grossly outdated and covered... More 

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Tampa, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This is an older six floor hotel in Westport with all the walls decorated with historic city photographs, giving the hotel a local vibe. Everyone working here was very friendly and helpful. Happy hour included local beers with two draught Boulevard selections. It is a short two block walk to several good restaurants and beer bars as well as a... More 

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Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Nice clean room, a good breakfast, with happy hour all at a nice price. The hotel staff was friendly and helpful for those unfamiliar with Westport. The only drawbacks are; late night noise from bars in the area, and limited parking for hotel guests. Several good restaurants and bars for dining nearby.

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Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My wife and i stayed 2 nights here during the cardinals royals game. we got the UMKC Roos themed room which was clean and comfy. the hallways were a little hot but you dont spend that much time in the hallway right? mack was our shuttle driver to and from the ball games and he was a complete rock star!... More 

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Topeka
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

This was our second stay at hotel 816 and we haven't been disappointed yet. 816 and their staff are our new best friends. Shot out to Mack, TJ and Sophia. They MADE our stay in KC with their suggestions, friendly approach, and awesome attitudes.

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

When we walked into the hotel we were told that they only had one of our three rooms in the reservation. Our reservation was made over the phone and a confirmation email was never received. Therefore we were scolded by another employee for not having the confirmation email. There were zero solutions provided since the hotel was all full. Only... More 

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Omaha, Nebraska
Top Contributor
84 reviews 84 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a really up & down visit. The room was very very nice with great bed. Too bad the outlet in bathroom didn't work and the shower rod didn't allow the curtain to close. The lobby was very nice with the happy hour full of people. Nice to have free drinks prior to going out. Unfortunately didn't have a... More 

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United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

816 was great to work with when we blocked rooms for our wedding guests. Their shuttle service was perfect for getting our guests to and from the reception. We were worried about them driving in an unfamiliar city as well as driving after drinking, so that took a load off our shoulders. My parents requested a King room and got... More 

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My husband and I are going to see the Chiefs in September and noticed that this hotel has a shuttle. When we called we were told that there would be a special package for the shuttle to Arrowhead. After another phone call we were told that the package would be available to purchase by this Friday 'at the latest.' I... More 

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