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2.5 of 5 Hotel   |   801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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Ranked #3 of 110 hotels in Kansas City
A recent review
5 of 5 stars reviewed 2 days ago
Janey V Kansas City
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120 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Kansas City
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Several of my TWA friends from all over the country came in town for a TWA reunion. We booked the TWA themed room. It was very fun, we nice, clean but most of all the staff was terrific. Melanie at the front desk was wonderful. We found the room perfect and accurate, we all worked for TWA for many years... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

Mr. Donald made sure that there was no stone unturned. He and his staff make sure every need was met above and beyond. The staff was very attentive and hardworking. Thank you for the great experience and service. Loyal Customer

Was this review helpful? Yes
Kansas City
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

!Not only is this hotel in a great location! The front end staff and housekeepers are great! Ready to make omelets to the 2 free drinks at the bar is great. The housekeeping and staff are great! As well as the front desk!

Was this review helpful? Yes
Lincoln, Nebraska
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was expecting something much more grand, but it was a nice place. It was nicely decorated and the theme rooms were fun. Some theme rooms are more family targeted so be specific when making a reservation. Go early for breakfast or you will have to wait a while for your omelet. The omelet was delicious! There is no pool.... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Brandi made some great omelets and was great to talk to. She went above and beyond in not only making a great breakfast but also made sure to make us feel welcome. I would recommend this hotel to anyone!

Was this review helpful? Yes 2
Chesapeake, Ohio
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at 816 for a week for training. The staff went above and beyond to accommodate all needs. The owner himself was on site and was personally attentive to the needs of the customers. From the front desk to time I checked out I was very impressed. Thank you

Was this review helpful? Yes 4
Columbia, MO
Top Contributor
51 reviews 51 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We got bumped up to a theme room (blues musicians) so our room had a piano, several other musical instruments for decoration. It was a large room, and quiet at night despite a busy convention occurring during our visit. Literally only a short walk to Potpie or Bluestem restaurants which simplifies life. Repeat guests get a discount so we will... More

Was this review helpful? Yes 5
Paramus, NJ
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent staff. Staff went out of their way to make the visit a great experience. Owner and manager were on site and all interacted wonderfully. Rooms were clean and bed was very comfortable. Zero complaints! If I find myself in KC again I will stay here.

Was this review helpful? Yes 4
Kansas City, Missouri, United States
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in the Boulevard Room recently, room was very nicely decorated. Bathroom however needed some upgrading. Mold around the bathtub and what appeared to be water damage on walls. Otherwise this was a great place to enjoy a weekend. Staff was wonderful to deal with and immediately responded to any issues. Happy Hour drinks were a great touch and Breakfast... More

Was this review helpful? Yes 4
Merriam, Kansas
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A group I belong to held a weekend long event at the hotel. Since I'm a local, I knew the hotel was new and didn't know what to expect. The hotel was awesome. Westport is the pulse of the city and has things to do both young and old. The hotel has special rooms that showcase some of the amazing... More

Was this review helpful? Yes 5
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Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — 816 Hotel 2.5*
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

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Hotel & grounds (2)
Room/suite (12)
Dining (1)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style
#3 Romantic Hotel in Kansas City #3 Family Hotel in Kansas City #5 Business Hotel in Kansas City
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Official Description (provided by the hotel)
Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains.   The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport.  There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception   * Free shuttle service in a 4 mile radius  * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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