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2.5 of 5 Hotel   |   801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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Ranked #12 of 109 Hotels in Kansas City
A recent review
5 of 5 stars reviewed 4 days ago
469PamB Blue Springs, Missouri
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220 reviews from our community

Traveler rating
    137
    57
    14
    7
    5
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blue Springs, Missouri
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

The staff here is above & beyond any where i have stayed. Donald is especially helpful, had my 55th Birthday Party. He got us a group rate & arranged extras. I truly felt like a queen. They have a shuttle that takes you within a 4 mile radius (everything is close). Lots of entertainment, shopping, restaurants, etc.

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Kansas City, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

The customer service was excellent from the moment we walked in the door. From Don, the manager, to the bartender during the free daily reception to the woman making terrific breakfast omelets in the morning we were treated wonderfully. The location is also surrounded with many great bars and restaurants within walking distance or you can take the free shuttle... More 

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The customer service at this hotel is one of the best I have ever encountered in the world. Great location within walking distance in Westport area. The personal staff at 816 Daniella, Donald, Brandy and Rita, Paul, Curtis, Steve and Sophia were excellent. Very helpful with offering advice to eat, shuttle service, happy hour and breakfast. Our housekeeping folks were... More 

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Lawrence, Kansas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I can't say enough about the staff and how accommodating and welcoming they were. All of my questions were answered and they were also gracious enough to make recommendations on restaurants and night life. The complimentary omelette bar is also another great perk.

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Millstadt, IL
Top Contributor
61 reviews 61 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here in January with a couple of friends for a girls' weekend. I have stayed in pricey hotels in Crown Center and Country Club Plaza, but this was my first time staying in Westport. The location is awesome- within walking distance of all the fun restaurants, bars, and shops Westport has to offer. I decided on this hotel... More 

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Omaha, Nebraska
1 review
4 of 5 stars Reviewed 2 weeks ago

In addition to the friendly staff and perfect location (imo), this little gem has all the perks, which makes it my favorite - free parking, wifi, afternoon cookies, evening cocktails, speedy shuttle to the Plaza, coffee and a nifty pancake machine!

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Fort Smith, Arkansas
Top Contributor
73 reviews 73 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After reading some of the other reviews, I had to double check and make sure that I was reading the reviews for the same hotel I stayed at. I have no idea how these people had a good experience. We were in town for a volleyball tournament and stayed here 3 nights. We got there late on Friday night after... More 

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Ottawa, Kansas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in the middle of Westport so lots of options! It offers a shuttle over to the plaza area so you don't have to mess with parking, or driving for that matter. Very clean, fun, helpful staff! Happy hour was nice & the breakfast was great with made to order omelets & KC's own Roasterie coffee. The historic... More 

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Niagara Falls
Top Contributor
85 reviews 85 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good cookies at check in and champagne for some reason. 6 adults and 2 kids in 3 comfortable rooms. Shuttled to dinner on a cold wet night-thanks driver John! Nice cocktail hour, 2 free drinks included good local beer. The beautiful [TJ?] was making some great concoctions. The ladies loved Sexy Summer, but the husbands were embarrassed to order. And... More 

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

So, let me start by saying this may not be everyone's experience at this hotel, however, I will never, ever stay here again. It began when I checked in. The manager placed me on the first floor right around the corner from the lobby. I walked into my room and (I kid you not) there was a elliptical machine in... More 

Was this review helpful? Yes 1
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Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — 816 Hotel 2.5*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
Hotel Style:
#6 Business Hotel in Kansas City
#15 Romantic Hotel in Kansas City
#26 Family Hotel in Kansas City

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