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816 Hotel

Certificate of Excellence
2.5 of 5
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801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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1 room 1 adult
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816 Hotel
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389 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I am in town on business all the time and I was very disappointed that the Q Hotel has changed owners. So I went down the street and found my old hotel family at the 816. I was very happy by this. The decor is inviting and the staff is beyond the best in KC. One incident that sold me... More 

Helpful?
Thank Drewfis12
Lawrence, Kansas
Level Contributor
189 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Found the hotel on TA for an unbeatable price. I was very pleased to see breakfast in the morning and happy hour during the evening. The location is excellent. The parking is a little tight, but you get a pass with it. I enjoyed the room, but the noise outside was a little much. Still, great place and wonderful environment

Helpful?
Thank Grace M
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in The Metro Room. It was really neat with all the bus decor. Our son had fun trying to put money in the bus fare machine. It was very clean and the entire staff was very friendly. The omelets were awesome and we enjoyed our free drinks at happy hour. I only had 2 problems. #1: when I... More 

Helpful?
Thank Amy B
Amy G, Manager at 816 Hotel, responded to this review

Amy, thank you so much for making us aware of the 2 issues you had. I am sorry that we didn't know about the shower problem before you left so that we could fix it right away for you. My apologies. And you are absolutely correct about the drink menus. We have had to tweak the offerings at the bar... More 

DC
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for a KC wedding and was hesitant due to some of the Google reviews and also because I'm picky about hotels. This was a great hotel for the price. It was clean, well maintained in a great location with various restaurants and stores within walking distance and very friendly staff. We had one small issue with one... More 

Helpful?
Thank GGMoney
Fayetteville, Arkansas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice remodeled hotel, clean rooms walking distance to so much downtown, free parking, Good breakfast and cocktails at night, it is also is a great history lesson with picture murals on the walls telling all about Kansas City, fantastic!!! All the folks that work there are so nice and professional. Will stay there again,

Helpful?
1 Thank J C
Amy G, Manager at 816 Hotel, responded to this review

Thank you JC. Besides our historic KC murals in the standard guest rooms, many of our themed rooms teach a specific history lesson too. From the KC Mob room to the Irish Heritage room. Whether you book the TWA Airlines room or the World War 1 room, you can learn even more. Just ask for the repeat guest rate when... More 

topeka, ks
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had an unexpected stay in KC and were near the Plaza area. Donald did an amazing job getting us a great room at an affordable rate. It is a true Kansas City hotel with themed rooms and decor through the building. It is very different from the chain hotels we stay at in other cities. We loved the complementary... More 

Helpful?
1 Thank nicklinTopeka_Ks
Amy G, Manager at 816 Hotel, responded to this review

We appreciate your comments and will be sure to pass them on to Donald and the rest of our team. Your praises are the reason our local owners and management love what we do. We look forward to your return visit and be sure to ask for our repeat guest rate to guarantee the best savings. More 

Joplin, Missouri
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Westport is my favorite area of Kansas City and 816 puts you in the middle of it! It's an eclectic space to stay. The room are fun and the lobby is friendly. Cocktail hour introduces you to a fun array of people and the location is perfectly next to Westport Flee Market boasting the best burgers in town. The continental... More 

Helpful?
1 Thank Heath R
Amy G, Manager at 816 Hotel, responded to this review

Thank you for your comments. You are right, more renovations are in the works. Soon our rooms will be as beautiful as they are already comfortable. So come back and check out our updates . Don't forget to ask for the repeat guest rate for our very best value. More 

saint louis, mo
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had previously stayed at the former Q Hotel just across the street a bit, I truly appreciate all of the amenities and lively Westport location. It has been re-invented as the 816 Hotel. Comp continental breakfast with omelet bar and hot options, happy hour and parking- yea! We parked our cars and used the compliementary shuttle to Crown Plaza,... More 

Helpful?
Thank cuzint
Amy G, Manager at 816 Hotel, responded to this review

Thank you so much for your comments. We appreciate our repeat guests especially those like you who have followed us. Our staff will be happy to hear your praises. (TJ is the bartender you are probably referring to.) As for your room being missed by housekeeping, our apologies. Be sure to call the front desk while you are still in-house... More 

Livonia, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just spent three days in the Plaza area of Kansas City and stayed at 816 Hotel. Of all the hotels I have stayed at, this hotel has the friendliest staff I have ever encountered! Every staff member, from housekeeping to food service, to the front desk was super friendly, helpful and ready to do what they could to make... More 

Helpful?
2 Thank Stephanie W
Amy G, Manager at 816 Hotel, responded to this review

Thank you for your kind words Stephanie. It makes our staff proud when their hard work and great attitudes are noticed! We are glad you enjoyed your stay and hope you'll come back to Kansas City soon. When you do, call us and ask for our repeat guest rate. More 

Riverside California
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I wrote a bad review a couple of things I was not happy with when I arrived. The parking can be bad at times it shares the spots with a popular restaurant. The double beds are not comfortable but there are other choices. The rooms are very clean and spacious. The employees friendly. The complimentary breakfast with omelette bar very... More 

Helpful?
1 Thank cary_c9
Amy G, Manager at 816 Hotel, responded to this review

Thank you for your comments Cary. We appreciate it and always want our guests to be happy with their stay. Letting us know about any issue or concern you have while you are still in-house allows us to make your stay as comfortable as possible. Happy travels! More 

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