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816 Hotel

Certificate of Excellence
2.5 of 5
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801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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1 room 1 guest
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322 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • Any
English first
  • All months
    (322)
  • Mar-May only
    (76)
  • Jun-Aug only
    (146)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (38)
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omaha, ne
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on Friday and Saturday with the Chiefs package. Package includes a free shuttle to and from the game. We checked into the hotel and were told that nobody else had booked, so we would have a private shuttle to and from the stadium! It was awesome. Always love staying at this hotel. you can't beat the location.... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean, helpful staff, great breakfast,comfortable beds, this hotel far exceeded my expectations! no wonder it's so difficult to get in to. The food was excellent, quiet hotel Walking distance to EVERYTHING! Thanks

Was this review helpful? Yes 1
Arlington Heights, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at this hotel were some of the nicest and most helpful people I have met in this industry. From check-in, breakfast, and housekeeping, everyone seemed very happy to work there and put the staff first. ALL THE STAFF were phenomenal but the only names I can remember are Sherrie Love and Remonica. These ladies were great. The only... More 

Was this review helpful? Yes 3
Portland, Oregon
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have to say that I would stay here again and give it another try. So I will start with the good. The location is great, we walked to the country club district with all the restaurants and the next morning we walked to an entirely different area and had great coffee. There is a free shuttle service that will... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The shuttle took us everywhere we wanted to go, the staff was amazing and great value for what we were looking for. The room was smaller than we are used to and felt like we ate the same thing for breakfast, not much of variety.

Was this review helpful? Yes 1
Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff was always helpful and very welcoming to our wedding guests. The occasion that stands out for us was when our caterer showed up without silverware and the staff found some and delivered them to every table so we could eat rehearsal dinner. Rooms were clean and management helped with transportation, rooms, and conference room setup making this one of... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for fancy keep looking.. if you want a clean, well located, fun hotel this is it. Our room was immaculate.. and it smelled delicious everytime we walked in, yes the rooms could use some cosmetic upgrades but couldn't we all.. I liked the very spacious breakfast area and the free shuttle.. what makes this hotel is... More 

Was this review helpful? Yes 1
United States
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one evening while travelling. What sets the hotel apart from the rest are all the extras you get that make the stay all the better. We loved the free breakfast with omelette station and the shuttle service was excellent and extremely convenient for getting us to the Crown Center and back. After a day of shopping... More 

Was this review helpful? Yes 2
Sedalia, Missouri
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is fantastic! From the rooms to the staff! My friends and I were in town for a concert and absolutely loved this hotel!! They have happy hour from 5-7 PM, their bartender TJ, is amazing!! She makes the best drinks! They offer a free shuttle which was extremely convenient! We are planning a trip to KC in October... More 

Was this review helpful? Yes 1
detroit
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked 8 months in advance and was told 5 days before my trip that they overbooked and I would have to find another room for one of the nights. I asked them to do so for me as it was their mistake. They never got back to me or said that they were sorry. I looked on line for... More 

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