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816 Hotel

2.5 of 5
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801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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234 reviews from our community

Traveler rating
    148
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    14
    7
    5
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34
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34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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  • Mar-May only
    (45)
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New York City, New York
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The 816 Hotel is located walking distance from many bars and restaurants in the heart of Westport. But what sets this hotel aside from all the chain hotels (which I usually frequent) is the staff. During our two night stay, we constantly met staff asking us if everything was OK, with a huge smile. Laughter from staff exiting the elevator... More 

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San Antonio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is not my first time at this hotel. Every time I come to Kansas City I stay here because the staff is so friendly. Rooms are a nice size and always clean and the free breakfast is the best! I think this hotel is perfect if you are on a business trip or just wanted to have fun for... More 

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Columbia, Missouri
Contributor
19 reviews 19 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a Travelzoo promotion, so had a great rate, but this hotel would be a good deal anyway. Great service, champagne at check-in, Wi-Fi, friendly manager's reception in the evening, and hot breakfast all included, in a great location for walking around Westport, easy access to restaurants (Pot Pie across the street was great!) A few misses- the coffee... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Stayed here to celebrate st pats - it was perfect. The hotel is located right in the heart of all the action in West Port area - comfy rooms with great amenities and the FREE omelette bar is AMAZING. The staff is great and very accommodating and there's a free happy hour.

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Minneapolis, MN
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed over St Patricks Day (If you haven't been in Westport on St Pat's day, you're missing out)! The breakfast bar is awesome, and the cocktail hour is great! Oh, and by the way...the Roasterie Coffee is the house blend...

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just spent the night at the 816 and I cannot say enough how good our experience was. Super friendly staff, clean and spacious room, fantastic location, and the omelet at breakfast was perfect. Will definitely stay there again. #KCexperience #816Hotel

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Iowa
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Hotel and Staff in the middle of Westown. There is so much to see and do in this area. Didn't plan enough time. So impressed with the staff. Very kind and accommodating. Quiet and clean rooms. So thankful for the shuttle. Saves big on parking elsewhere. We will definitely be back!

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Moore, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I had an exceptional experience from their friendly staff. Rita making breakfast, Nick at the front desk with securing a 2nd room and assisting me with a rental car change out and Sophia, the most jovial front desk employee I have ever seen. Would highly recommend to anyone. Just had to brag on their staff members.

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Louisville, KY
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very unfamiliar to the area and asked the front desk staff for a recommendation for dinner. They recommended Jack Stack Bbque (good food, LOUD, and crowded) and offered a shuttle van to take us there with other hotel visitors. We had driven all day (about a 9 hour drive) and really wanted to walk, but they discouraged walking,... More 

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detroit
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

So very impressed with this establishment n staff.... checking in was quick n easy... we went 2 the bar for happy hour (each guest gets 2 complimentary drinks) the bar artist is fantastic !!!!! She has her own signature drinks, TJ is warm, easygoing n oh sooooo good at the mixes!!!! The beautiful person at the front desk called the... More 

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