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2.5 of 5 Hotel   |   801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
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Ranked #10 of 111 Hotels in Kansas City
A recent review
4 of 5 stars reviewed 2 days ago
steve d Oak Grove, Missouri
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198 reviews from our community

Traveler rating
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    14
    6
    2
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26
58
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29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Chicago, Illinois
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I was in town for a medical procedure and got a nice rate from the folks at 816. I'm by no means wealthy or snobby, but I wasn't comfortable at this hotel. I'm ok with dated or "well-loved," but I'm not ok with dirty. The hotel just seemed dirty. We asked for a quiet room and we did get that,... More 

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Oak Grove, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We loved our experience in Westport. We checked in to late for the happy hour but it looked like the folks who made it had a blast. The decor is really cool there are murals of old Kansas City all over the walls and halls on every floor. Nothing real special about the room, but nothing to complain about either.... More 

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Joplin, Montana
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I will do almost anything to not take an overnight trip. That is unless the trip is to Kansas City and I can get a reservation at the 816 Hotel. Yes there are some upgrades that could be done (bathrooms) yet the staff is second to none. When I return to KC it will be to the 816.

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Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel was in an area that I like however it was pretty run down. The tub was either worn or dirty. It is a pretty good price but nothing fancy. Had a morning breakfast but it was filled with people that acted like they had not eaten in months. Staff seemed friendly. Not sure if I would stay there... More 

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Avila Beach, California
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I rate this hotel a 3-1/2 but can not see it as a 4. I booked this hotel on line, but the hotel staff had to spend several minutes looking, before finding my reservation. According to the web-site, "Our Select Service hotel offers spacias rooms decorated with archived photos of Kansas City's history" yet my room with a king size... More 

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Lincoln, Nebraska
Top Contributor
68 reviews 68 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel did an outstanding job serving our group in early December. They reserved a space for the motorcoach and we had a wonderful welcome reception. They even reopened their bar area after we returned from the play in the evening so people could use any of their remaining drink tickets. Out-of-this-world omelets for breakfast the next morning. Thanks again... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

John the car driver was so helpful and kind. Great service and such wonderful people. Staying here really feels like staying at a good friend's house. The hotel may not be fancy, but it makes you feel cared for. This hotel made our trip to Kansas City amazing!

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Denver, Colorado
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for four nights to attend a reunion. Our previous go-to place, Q-Hotel, was sold and in renovations. Reviews for this hotel were quite positive, so we decided to give it a try. Not disappointed! Our room was quite comfortable, king size bed with a firm mattress and bedding. The theme in this room was Irish heritage, so... More 

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Hays, Kansas
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my second stay here. As usual the staff was outstanding. Only two things that were disappointing. First, I sure wish our room would have had a fridge. Secondly, on our third day at the hotel we had our room cleaned. When we returned at the end of the day we had a phone charger stolen which was plugged... More 

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Ottawa, Canada
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I don't think I've stayed in a friendlier hotel than this one. Whenever a staff member passes you in the hallway or sees you in the elevator they're always ready with a friendly greeting. Other than the amazing customer service, it's a great little hotel in the middle of the Westport neighbourhood of Kansas City. A good location only a... More 

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Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — 816 Hotel 2.5*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
Hotel Style:
#5 Business Hotel in Kansas City
#13 Family Hotel in Kansas City
#16 Romantic Hotel in Kansas City

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