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Embassy Suites by Hilton Hotel Kansas City - Plaza

3.5 of 5
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220 West 43rd Street, Kansas City, MO 64111
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Embassy Suites by Hilton Hotel Kansas City - Plaza
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Ranked #48 of 110 Hotels in Kansas City
A recent review
4 of 5 stars Reviewed October 30, 2014
Laura H
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites by Hilton Hotel Kansas City - Plaza
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Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 30, 2014

We always try and stay at Embassy Suits when we travel. This particular hotel is in a great location. The managers reception was nice. Breakfast choices were a little less than usual for an Embassy Suites. And the rooms could use some updating. But overall was a good choice. The staff is extremely attentive and helpful.

Review collected in partnership with Embassy Suites Hotels

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Glen Carbon, United States
1 review
3 of 5 stars Reviewed October 29, 2014

This is a great hotel with excellent customer service. My only complaint is that the rooms are starting to get dated. A definite remodel of the rooms is needed at this point. Free drinks/snacks at reception is a great perk and the breakfast is better than most hotels offer. Free shuttle service to plaza and local restaurants is a plus... More 

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 27, 2014

I have been a guest for several weeks. Other than on a few occasions everything has been excellent. I have been greeted by name by Vanessa and Christopher at the front desk. Michael, who tends bar during the evening reception, remembers what I like to drink and has it ready when he sees me approach. Breakfast time is busy. Food... More 

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Richmond, Virginia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 25, 2014

The hotel brought back memories of when it opened years ago as Granada Suites or something. It was clean and the staff was great. They have a shuttle that brought me to and from work. There are not a lot of restaurants nearby, the shuttle helps. At. Luke's Hospital is across the street from the hotel. I ended up going... More 

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Saint Joseph, Missouri
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 25, 2014

We had another great anniversary night at this hotel on the plaza. We really enjoyed the friendly staff. The free happy hour drinks and free breakfast buffet are icing on the cake. They provide a shuttle back and forth to the plaza and the driver was awesome. Please remember to tip him. When we called for a ride back to... More 

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Lakewood Ranch, Florida
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 23, 2014

We stayed here during the World Series and requested an early check in. The staff gave us the first room available at 10 a.m., now that's service! The hotel has an older feel about it, but it's a good thing. Highly recommend.

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Irvine, California
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed October 23, 2014

This is your typical 1980's design Embassy Suites. Yes it was clean BUT it was worn and tired. It is across the street from a large hospital if thats important to, and just a few short blocks to the bar scene in Westport. Overall my stay was fine. The bathroom is terrible (small, old and dark), the gym is fine.... More 

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Camas, United States
1 review
2 of 5 stars Reviewed October 20, 2014

Poor experience. On our first morning the dirty glasses were not replaced, an extra blanket and pair of sheets were not left as requested, the ice bucket was not emptied and a new ice bag left, and our refrigerator did not work. The furnishings and overall quality of the rooms is quite poor for a hotel this price. Uncomfortable couches... More 

Review collected in partnership with Embassy Suites Hotels

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Travelers are raving about these Kansas City hotels

Omaha, NE
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 19, 2014

My daughter and I stayed at this hotel on Saturday night. After adding on $11 for parking and $10 wifi we paid almost $250, not worth it! It is near the Plaza but not close or safe enough to walk back and forth. They do offer a free shuttle though with a very friendly driver. Let me tell you what... More 

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Lake Worth, United States
1 review
4 of 5 stars Reviewed October 19, 2014

The hotel provided a free shuttle anywhere within 2 miles until 10pm. The drivers were fun, helpful and knew the sites well. Happy hour was 5:30 - 7:30 each evening and the front desk was very generous with drink tickets! They even have a complimentary vending machine for those choosing the Premier Suites (although it did not work well). Made... More 

Review collected in partnership with Embassy Suites Hotels

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