The hotel seems to be in the process of some renovations. The carpets looked new but seemed like they needed some carpet cleaning. The style of the carpet didn't seem to cover stains very well. My bed was new and comfortable. There is a hospital nearby with some ambulances passing by but wasn't overwhelming. The plaza area is a 10... More

I stay at Hiltons all the time. I chose the Embassy because they are usually more upscale and provide a nice 2 room suite and great breakfasts. This Embassy said it was just renovated and I agree the livingroom area seemed newer however, the bedroom was far from new. The mattress on the king bed was anything but new and... More

We use this hotel regularly for work meetings. The newly remodeled rooms are wonderful! The Manager's Reception is a great way to relax after a day of meetings, and the free shuttle to the plaza area is a plus for evening shopping and dining. While the amenities of the hotel are great, it's the service and the staff that really... More

Overall, we were pleased with our 4-night stay at the Embassy Suites. The two-room suite was pleasant, clean and spacious; the breakfast bar was consistently good. Here are a few things to be aware of: * A previous review mentioned loud parties on Saturday night. We encountered that problem, too, on Saturday night--there was a large, loud party in the... More

Stayed here as part of family vacation. The good: Pool was beautiful...kids loved it. Room was clean; bathroom was clean. Staff polite. The bad: Called downstairs to ask if ATM on site; answer was "yes". After taking elevator downstairs, found out that yes, there was an ATM, it was just not working . Went back up to room to get... More

We stayed at this hotel on a Saturday night and it was wild! Many functions going on that evening and many of the party goers stay at the hotel. We booked this hotel because of the suite factor, we had our 2 small children. The room directly next to ours had a party going on, that was not taken care... More

I recently spent one evening at this hotel. It was fantastic! I can only think the prior bad reviews were booked when the hotel was in renovation and probably through a third party reservation system...you do realize you get the worst rooms that way right? Anyway, the staff was the best I've ever had. We asked them for a cab... More

My husband and I just returned from a two night stay this last weekend. I was skeptical because I hadn't stayed at this property for many years, and had read some "not so flattering" reviews on here. Much to my surprise I truly enjoyed my stay! The hotel had the same Spanish style charm that I remembered as a child.... More

My husband and I stayed at the Embassy Suites Hotel on the Plaza for our anniversary. Got a reasonable rate from Priceline. This hotel is very dated, with tired furnishings in lobby areas. The front desk clerk was helpful and pleasant. Hotel may be fine for families but you should never pay the full price for it until they update... More