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Embassy Suites by Hilton Hotel Kansas City - Plaza

3.5 of 5
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220 West 43rd Street, Kansas City, MO 64111
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Embassy Suites by Hilton Hotel Kansas City - Plaza
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Ranked #48 of 110 Hotels in Kansas City
A recent review
5 of 5 stars reviewed yesterday
James J Florida
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Florida
1 review
5 of 5 stars Reviewed yesterday NEW

I have to tell you I travel alot and every time I come back to this Embassy I am greeted with a very warm welcoming from Lois at the front desk. She is utterly amazing, always up beat and smiling. Very nice to see when you're away from home alot. Keep up the GREAT work!

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Burlington, Iowa
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I'm a travel agent and my owners stayed here for a family vacation. After a torrential rain pour, the window leaked quite a bit and the floor in their room was soaked. Asked to move to another room, but checked it out before moving and the room was musty and smelled badly. Best choice was to stay where they were... More 

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Travelers are raving about these Kansas City hotels

Waterloo, Iowa
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I am a huge Hilton fan and love the Embassy Suites, so rather than bash this hotel...here was our experience. 1. Arrived at 4:15 and told our rooms were not ready, guarantee check in at 4? When asked about it they said since we had rooms close together they were not ready yet. Rooms were not available for at least... More 

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Omaha, United States
4 of 5 stars Reviewed 3 days ago NEW

We always look for Embassy Suites to stay in when we travel with our family. The rooms are spacious and clean and the amenities are wonderful. Breakfast is hot and made to order. The pool is always a hit with kids!

Review collected in partnership with Embassy Suites Hotels

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Ankeny, Iowa
1 review
1 of 5 stars Reviewed 4 days ago NEW

This is not a family hotel. The rooms are dirty. The bathroom is the size of a coat closet. The food was bad. My son waited 30 minutes for an overcooked omelet. The powdered eggs were nasty. In a twelve story hotel there were three tiny elevators and only two seemed to be working. The hotel front desk people were... More 

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Des Moines, IA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel is in need of a major renovation. My expectations for a hotel in KC Country Club area that carries a $175+ per night fee was high and as lay here starring up at the popcorn ceiling I couldn't be much more disappointed. Small bathroom, a toilet that moves an inch when you sit on it (room 706), subpar... More 

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Ambler
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay at this hotel location about every other month due to it's proximity to my office location in Kansas City. It's one of the only approved hotels for me to stay at in the area. I have to say, after my last few stays, it's time to contact corporate and ask to scout a new location. The hotel staff... More 

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San Jose, California
Level Contributor
197 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here because of the Train, the Fray and Matt Nathansen concert at the Starlite Theater last week, and both the venue, concert and this hotel was a hit. Front desk was very accomodating and Sam provided great service. Because of being a Diamond VIP member, I was upgraded to the premium floor where my spouse and I enjoyed some... More 

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Omaha
Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago

After other successful stays at other Embassy Suites hotels in other states, I was looking forward to staying at the one in KC, MO. It was terrible from the start. The so-called parking garage was very dirty and noisy with water all of the pavement. Our room smelled like smoke (GROSS) and had burn marks in the carpet and other... More 

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farmington, mn, United States
1 review
3 of 5 stars Reviewed 1 week ago

Upon arriving at 4:30 to check in, our room was not ready. I was told it would be ready in 20 minutes. We waited a total of 2 hours before our room was ready for check in. I was told the hotel was sold out the night before. If true, then this facility is poorly managed, because there was not... More 

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