We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 110 Kansas City hotels

Embassy Suites Hotel Kansas City - Plaza

3.5 of 5 Hotel   |   220 West 43rd Street, Kansas City, MO 64111
Hotel deals
Hotel website
Hotel amenities
Special Offer
$50 Gift Card to Shop
Save Saved
You added Embassy Suites Hotel Kansas City - Plaza to your Saves list
Embassy Suites Hotel Kansas City - Plaza
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
63%
Ranked #31 of 110 hotels in Kansas City
A recent review
4 of 5 stars reviewed 2 days ago
Dave S Coralville, Iowa
Write a Review

484 people have reviewed this hotel

Traveler rating
    146
    154
    103
    50
    31
See reviews for
167
76
17
142
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Coralville, Iowa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I have been traveling a lot this year and plan on traveling a lot more so my reviews are becoming more and more. I'm not hard to please but expect a nice stay at the very least. Let's talk about the "goods"... * Very please with the location. Walking distance (thank Gold, as I'll explain later) to the Plaza and... More

Was this review helpful? Yes
Bangor, Maine
Top Contributor
86 reviews 86 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here overnight while I was speaking for a client at their conference. Obviously they selected this hotel to hold their conference and I found it was quite pleasant. The rooms were clean and comfortable. The staff were very helpful. The conference ran smoothly and hotel management did whatever was necessary to assist in that effort. Also, the food... More

Was this review helpful? Yes
Sullivan, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel and staff are very helpful with me and my condition,(handicap) very patient and carring. I will continue to use your Hotel in the furture. For the next 3 years, every two weeks I will Arrive, at about 7:00 pm. For one night. Every twelth week my stay is for 2 days. so again, Thank you for your wonderful... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Aurora, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel while numerous cheerleading groups were also there. While the breakfast buffet was extremely busy and the lobby/pool area was noisy, the staff were wonderful. They were always cheerful and worked very hard to make sure we were attended to. Great location to shopping and downtown.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
scott w, Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Good Morning Ms. Loretta What a great way to start the day reading your review of your stay with us last weekend. I was happy to see that our staff made an impact on you and your stay, we are very lucky to have the great staff and I wish you could see their faces light up when I share... More

Sikeston
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful,very clean,Rooms were quiet,elevators worked efficiently . Morning breakfast was awesome as well as the evening reception. Suite had microwave, refrigerator, two tv's which is great for kids or for travelers. Wonderful place to stay and close to Country Club Plaza area

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
scott w, Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Good afternoon Family 63801 Wow! what a great review to share with the guests of Trip Advisor! I was happy to see that you enjoyed your stay and the hotel and staff were able to meet and exceed your family’s expectations. Thanks again for your comments and also for your patronage of our Hotels as a Hhonors member. Scott Woidela... More

Tulsa, Oklahoma
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The main reason for staying at an Embassy Suites is so that we could share a room with our son and daughter-in-law, but not be on top of each other. Togetherness I expected. But one tiny bathroom (so tiny that the sink is actually in the bedroom) that can only be entered through the bedroom? Seriously? And when I called... More

Was this review helpful? Yes
scott w, Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

We apologize that our guest room did not fit yours and your family's needs during your stay at our hotel. We understand your frustration and will be addressing the issue with our front desk staff. The next time you're in the area we hope you would consider staying with us again. More

Manhattan, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall, this hotel offered good price with a good location. The amenities and great customer service helped make my stay very plesant. I'd recommend a room as far from the noisy elevator as possible, and if you don't like down pillows, bring your own. That aside, the bed was comfortable, room was large, breakfast was fantastic, evening reception was great... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
scott w, Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Thanks for staying at with us and sending Trip Advisor your comments on your stay. Both are appreciated. I was happy to read you had a great experience at the hotel and that the staff did a great job of taking care of you during your visit. Hopefully you can enjoy the multi-level pool on a future visit to Kansas... More

San Antonio
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel the week of March 24th through the 28th. Room was very nice, spacious and clean and quiet. Breakfast is free and it was excellent. Be sure to tip the cook, he/she deserves it. Staff was very kind and helpful. Hotel is in walking distance to many restaurants and also they have a shuttle that will pick... More

Was this review helpful? Yes
scott w, Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Thanks for staying at with us and sending Trip Advisor your comments on your stay. Both are appreciated. I was happy to read you had a great experience at the hotel and that the staff did a great job of taking care of you during your visit. We have a great hotel with great staff in a great location. We... More

Matawan, New Jersey
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the hotel in mid-February. The hotel was completely filled with families with many children. We were surprised when by the number of children staying in certain rooms. There must have have been 8-10 kids staying in some of the rooms on our floor. We do't mind children, but in this case they were very noisy, running up... More

Was this review helpful? Yes
scott w, Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Thanks for staying at with us and sending Trip Advisor your comments on your stay. I apologize if you felt that we were not concerned about the amount of children in the suites, but the parents did not tell us the amount of children staying in the suites. I apologize for the water pressure issue and please note that this... More

Greeley, Kansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We chose to stay in this hotel for two reasons: 1) it was close to the hospital, and 2) we are Hilton members. We found the staff members to be very friendly and helpful, as was the shuttle driver, the valets, and the room service person. We wanted to be close to the hospital b/c my husband was having surgery... More

Was this review helpful? Yes
scott w, Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Hello Shanna First of all we hope your husband is doing well and that his surgery was successful. Thank you for a detailed review of your stay with us. I apologize for the water pressure issue and please note that this was discussed with our engineering staff. The time of your stay was during a busy period and I apologize... More

Been to Embassy Suites Hotel Kansas City - Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Kansas City - Plaza

Also Known As:
Embassy Suites Kansas City
Kansas City Embassy Suites
Address: 220 West 43rd Street, Kansas City, MO 64111
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Kansas City
#27 Family Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Kansas City - Plaza 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Tingo, TripOnline SA, Priceline, Hotels.com, Venere and Agoda so you can book your Embassy Suites Hotel Kansas City - Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel Kansas City - Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.