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All 109 Kansas City hotels

Embassy Suites Hotel Kansas City - Plaza

3.5 of 5 Hotel   |   220 West 43rd Street, Kansas City, MO 64111
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Ranked #44 of 109 Hotels in Kansas City
A recent review
5 of 5 stars reviewed yesterday
Hendry D London, Canada
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691 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I've stayed Holiday in for the last 5 stays and had no complaints. This Hilton had way more to offer for the same price and was in virtually the same location!! ZERO complaints, enjoyed the place completely!

Review collected in partnership with Embassy Suites Hotels

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Raymore, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed every bit of the first class treatment by Lois. She was able to assist in surprising my wife. Also, my friend enjoyed the services too. There is nothing better than a good breakfast to start the day.

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

this past weekend, my friend and I had to make last minute change of plan. We booked a reservation an hour before we checked in and told the woman on the phone, Jamie, that we were celebrating our friends engagement. When we arrived, Jamie had gone above and beyond to show us that she wanted to take good care of... More 

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Kansas City, Mo., United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Nice motel other than not giving KU Medical Hospital rate. Parking fee terrible $17. Breakfast terrible, cold, small amount of items offered, muffins appeared old as very hard, orange drink appeared to have been watered down, could not handle it. Overpriced for what you get for high rate.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ted F, General Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites on the Country Club Plaza. I was disappointed to read your experience at the hotel was not excellent and you did experience a few problems. I do apologize for the items you mentioned that you encountered during your stay. The food department usually does a very good job of providing a quality experience... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel. Staff is absolutely wonderful. Managers reception is worth so much, well however much alcohol you can drink in two hours. Shuttle drivers are hilarious- Austin and Jamie. They are friendly and know all the spots, and the shuttle goes to all the necessary places.

Was this review helpful? Yes
Ted F, General Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

I am glad you chose to stay at the Embassy Suites on the Country Club Plaza for your recent trip to Kansas City. It was good to read that you found our room accommodations to be nice and our location to be very convenient to the plaza shops and restaurants. We have a great hotel in a great location on... More 

San Diego, California
Top Contributor
59 reviews 59 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

I'll preface the review with this statement: This year I have a client that would prefer that I stay at Hilton's. I have been a loyal Marriott customer for the past 15-years. Now that the disclaimer is out of the way, I'll share with you a few items that hopefully will make your decision to stay/comfort during your stay at... More 

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Wichita, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

A quiet and relaxing environment. Close to museums, musical events, shopping and restaurants that suit most everyone's taste. We always stay here due to it's location. It is also a great location to meet friends that live in the Kansas City area.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ted F, General Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites on the Country Club Plaza. It was good to read you had a nice experience at our hotel. The hotel does have a great location on the Country Club Plaza and I hope you were able to enjoy some of the excellent shopping and dining on the plaza during your visit. We appreciate... More 

Auburn, Alabama
Contributor
16 reviews 16 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my third stay in the past two years. I stay at the Embassy due to it's convenience to the office I have to visit. The biggest improvement I've seen since 2013 was how organized breakfast is. During my previous stays, it was a mad house and containers were always empty of food. This time, I noticed new signs... More 

Was this review helpful? Yes
Ted F, General Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites on the Country Club Plaza and sending feedback on your stay. It was nice to read you had a great experience at our hotel. The hotel staff strives to deliver an excellent guest experience to all of our guests and I was glad to read that they did a good job of delivering... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a road trip, but more a business trip stop. When we booked, we were told one price for the parking, and it was higher when we arrived. The valet folks were very nice and knowledgable about the area. Car was brought out immediately. They were very helpful in our stay. Included evening reception with food and alcohol was... More 

Was this review helpful? Yes
Ted F, General Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites on the Country Club Plaza and sending feedback on your stay. It was nice to read you had a great experience at our hotel. The hotel valet service is a great convenience for our guests and I am glad you were able to enjoy the benefits of this service. We appreciate your business... More 

Lawrence, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

Lois at the front desk was fantastic. Loved the free drinks at the evening reception. Every employee was friendly. Service was available, but privacy was always respected. My wife had a cold and required cold medicine. Someone at the counter actually opened the Gift Shop after hours and gave a packet of cold medicine. No charge. Wonderful. Kind. Thoughtful. Breakfast... More 

Was this review helpful? Yes
Ted F, General Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites on the Country Club Plaza and sending feedback on your stay. It was nice to read you had a great experience at our hotel. The hotel staff strive to deliver an excellent guest experience to all of our guests and I was glad to read that they did a good job of delivering... More 

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Additional Information about Embassy Suites Hotel Kansas City - Plaza

Address: 220 West 43rd Street, Kansas City, MO 64111
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Kansas City - Plaza 3.5*
Number of rooms: 266
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Also Known As:
Embassy Suites Kansas City
Kansas City Embassy Suites
Hotel Style:
#36 Business Hotel in Kansas City

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