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All 111 Kansas City hotels

Embassy Suites Hotel Kansas City - Plaza

3.5 of 5 Hotel   |   220 West 43rd Street, Kansas City, MO 64111
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Ranked #43 of 111 Hotels in Kansas City
A recent review
5 of 5 stars reviewed 4 days ago
Steve A Kansas City, Missouri
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675 reviews from our community

Traveler rating
    202
    197
    156
    74
    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

They recently convered to an all non smoking room... what year is this, anyway?? The first room I was assigned to was a smoking room 3 weeks before and smelled disgusting. Had to go down to the front desk with my bags, get another room. Hotel is very dated. My room was across from a hospital ER.

Review collected in partnership with Embassy Suites Hotels

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Kansas City, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was in Kansas City for a medical procedure and needed someone to drive me to the procedure and pick me up after the procedure and Jamie was unbelievable and went above and beyond to help me out. She got me to my appointment right on time and picked me up right on time and I really appreciated it as... More 

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Bentonville, Arkansas
Top Contributor
76 reviews 76 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Kansas City-Plaza Embassy Suites. It is a solid hotel located in a great spot of both business people and tourists. The hotel is a full-service but does feel a little dated. The Embassy Suites is clean just feels it needs a makeover. Saying that, the room and bed were comfortable. The entire staff at the... More 

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McKinney, Texas
Top Contributor
225 reviews 225 reviews
43 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here on our recent business trip to Kansas City and were quite satisfied with our stay. The rooms were nice and well appointed. The carpet did look like it had some wear and one big stain so I think a change out would be in order. The made to order breakfast was great. The staff was extremely friendly... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

This was the ideal lodging choice for me! The staff were very pleasant and helpful! In the evenings after work, though I had a car, I appreciated that, I could just take the complimentary shuttle from the hotel to & from the restaurant of my choice on the Plaza. The bed was extremely comfortable with various pillow options & the... More 

Review collected in partnership with Embassy Suites Hotels

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Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I normally do not write reviews on hotels because I generally have good experiences. I have always had great experiences at Embassy Suites but this one needs a renovation so badly! It also felt very dirty so I will not be staying here again!

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Missouri
Top Contributor
67 reviews 67 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here with a group for our daughters wedding. We found clean rooms, good service, a good breakfast and competent staff. After the wedding our group met in the lobby and we got a little loud. They led us to a place where we could still all be together and make some noise. This is a great place to... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

I booked a room on the night of the 13th, but was turned away because there was no vacancy. Roughly 1 week later i was charged for a room in which I had not actually received. Jaime was very professional and prompt in resolving the situation. She went an extra mile and treated me with respect. Although I didn't spend... More 

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Downingtown, United States
1 review
5 of 5 stars Reviewed 1 week ago

Accomodations were very comfortable and the staff were very accomodating. Used the hotel shuttle a lot to get to work and dinner. The driver always left us with a card so we knew how to get ahold of them when we were ready to return.

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 1 week ago

I've been in and out of this hotel for the past 6 months staying for two weeks at a time and I have to say it's been a very enjoyable experience. The customer service is hands down the best I've ever had. Diana at the front desk has been more then accommodating and a pleasure to deal with.

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Additional Information about Embassy Suites Hotel Kansas City - Plaza

Address: 220 West 43rd Street, Kansas City, MO 64111
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Kansas City - Plaza 3.5*
Number of rooms: 266
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Also Known As:
Embassy Suites Kansas City
Kansas City Embassy Suites
Hotel Style:
#29 Business Hotel in Kansas City

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