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All 110 Kansas City hotels

Sheraton Suites Country Club Plaza

3.5 of 5 Hotel   |   770 West 47th Street, Kansas City, MO 64112
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Ranked #45 of 110 Hotels in Kansas City
A recent review
3 of 5 stars reviewed 2 days ago
2vaca usa
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380 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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usa
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have stayed here many times, and this time the hotel is showing signs of aging. The room's furniture was scratched and tired. The biggest problem was that the ice machine on our floor was leaking...a lot. The carpet in the hall was soaked. When we walked over it water seeped into our shoes. I stopped by the front desk... More

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Norwell, Massachusetts
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for a couple of days while going to a football game at Arrowhead. This hotel has a great location with spacious, clean rooms. It is walking distance to all of the happening KC restaurants and night life for us middle aged business types. Also has a nice pool for these unusually warm September days.

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Kansas City, Missouri
1 review
5 of 5 stars Reviewed 5 days ago NEW

Dexter Murray is a real asset in the club lounge -- he makes everybody feel at ease and goes the extra mile to satisfy the patrons. Also very impressed with Chef Rene & the Gallery kitchen/ buffet staff -- there's an enjoyable spread each night at the lounge, and the breakfast omelettes are second to none.

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Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza and sending feedback on your stay. It was nice to read you had a great experience at our hotel. The hotel staff strive to deliver an excellent guest experience to all of our guests and I was glad to read that Dexter and Rene did a good job... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stay hear every time we are on the plaza. Our dogs love it as a great park for them to play just across the street The rooms are very nice and the staff is very attentive. Just a block from the plaza makes it a wonderful place to stay as you can walk to any of the many great... More

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Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

I am glad you chose to stay at the Sheraton Suites on the Country Club Plaza for your recent trip to Kansas City. It was good to read that you found our room accommodations to be nice and our location to be very convenient to the plaza shops and restaurants. We have a great hotel in a great location on... More

2 reviews
4 of 5 stars Reviewed 1 week ago

Not having enough time to truly get away from it all, we decided to stay on the Plaza and just hang out and enjoy the ambiance of it all... Check in went great and the room was nice.. The most important part.. The bed.. I could have stayed there all weekend. The room was very clean and the staff was... More

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Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza. It was good to read you had a great experience at our hotel. The hotel does have a great location on the Country Club Plaza and I hope you were able to enjoy some shopping and dining during your visit. We appreciate your business and look forward to... More

1 review
2 of 5 stars Reviewed 1 week ago

We stayed here for the art fair last year and ended up with no room for the second night thanks to the reservation specialist who made the reservations almost 3 weeks prior. The front desk people were awful, telling us there was nothing they could do. We were stuck out of town with no hotel anywhere! This time, however we... More

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Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza. I was disappointed to read your experience at the hotel was not excellent. I do apologize for the items you mentioned that you encountered last year during your stay. It was good to read that Terri was able to provide very good service to you during your visit... More

Kansas
Top Contributor
263 reviews 263 reviews
93 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading a few of the recent reviews, we were skeptical about staying at the Sheraton Plaza, but our worries were for naught. Check-in was good. We got a room on the 17th floor since we are card members. The suite was very clean with everything in working order. As others have stated, the couch does need to be replaced,... More

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Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites Kansas City and sending feedback on your stay. Both are appreciated. It was good to read you had an excellent experience at the hotel and our service exceeded your expectations. I am glad you enjoyed the extra amenities in the room and the breakfast in the Sheraton Club Lounge. We appreciate your business... More

Denver, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The rooms here are ok dated as other reviews have said. There is no shuttle service available as at the other hotels in the area. The front desk staff is kind and helpful when checking in. However the manager that was on duty on 9/14/14 and the young male waiter in the restaurant where far less then professional to say... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza. I was disappointed to read your restaurant experience at the hotel was not excellent. I do apologize for the items you mentioned that you encountered and I will review these items with the staff so they can be corrected. The staff should have acknowledged you while at the... More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at the Sheraton Suites was incredible. Highly recommend staying here simply for that reason. The hotel also has a great location and comfortable rooms. This is the only place we will stay on the Plaza from now on.

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites Kansas City and sending feedback on your stay. Both are appreciated. It was good to read you had an excellent experience at the hotel and our service exceeded your expectations. We appreciate your business and look forward to a return visit. Ted Frerking, General Manager More

Toledo, Ohio
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I am currently staying at the Sheraton Suites Country Club Plaza in Kansas City, MO on business. I travel a lot and have stayed at every major branded hotel. The staff here has been so wonderful. I came back to the hotel after a long day of work (and not feeling well) to find a note from Monica my housekeeper... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza and sending feedback on your stay. It was nice to read you had a good experience at our hotel. The hotel staff strive to deliver an excellent guest experience to all of our guests and I was glad to read they did a good job of delivering that... More

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Additional Information about Sheraton Suites Country Club Plaza

Address: 770 West 47th Street, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
Number of rooms: 257
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton

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