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Sheraton Suites Country Club Plaza

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770 West 47th Street, Kansas City, MO 64112 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
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Sheraton Suites Country Club Plaza
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539 Reviews from our TripAdvisor Community

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Kansas City, Missouri
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 days ago NEW

This hotel staff was awful. I believe her name was Marcedez at the check in counter who was very rude to myself and my husband. She was like a robot and not personable at all, even scoffed when I asked about any upgrades

Helpful?
Thank JENNIFER B
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This nice property was very fairly priced and much less than most in the country club plaza. The rooms were suites and very nicely appointed. The views of the plaza were restricted because of the angle of the building but still nice across the area. Has an indoor and outdoor pool. Be aware that they are doing major remodeling and... More 

Helpful?
Thank Michael M
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Hotel is looking forward to getting renovations done, in the meantime the rates are a touch lower than usual. Thank you for the feedback, Teresa Hess General Manager More 

Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This was our first time at this hotel. We travel to Kansas City 4-5 times per year and are still trying to find a perfect hotel. This stay was 5 nights and my husband, six month old and I stayed. Positives: big rooms worked well for all the stuff involved with traveling with an infant. Kind staff. Will likely be... More 

Helpful?
Thank Jordan E
Des Moines, Iowa
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was nice. I liked the fact that the bedroom was separated by French doors from the rest of the suite. It was also nice to have a t.v. in the living room and in the bedroom. We were there on Monday - not much going on so it was very quiet. The only thing I didn't like was... More 

Helpful?
1 Thank joefromdsm
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for sharing your experience at Sheraton Suites Country Club Plaza. Parking on the Plaza is free, but yes it is tricky to find free overnight parking. Thank you, Teresa Hess General Manager More 

Wichita, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

The only reason I gave it 4 stars instead of 5 was a lot of normal amenities were temporarily missing (mainly just lobby area, etc.) while they renovate. My room wasn't renovated, but it was still nice. It's hard to beat staying on the Country Club Plaza! It seems to be having a resurgence, which is so great for KC.... More 

Helpful?
Thank Valerie C
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for sharing what is going on on the Plaza in Kansas City, hotel is very much looking forward to a completed renovation. Teresa Hess General Manager More 

University
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 4, 2016

This hotel way exceeded our expectations. When we arrived Erica, the lady at the front desk, was extremely accommodating. She also gave great recommendations on where to eat with a pet and where to walk the dog. The hotel does not have a pet fee and there were many people with their animals there, but don't get me wrong if... More 

Helpful?
Thank Jennifer U
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for sharing your experience at Sheraton Suites Country Club Plaza. Staff has really gotten used to having our 4 legged friends around. Thank you, Teresa Hess General Manager More 

Evanston, Illinois
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 4, 2016

Worst night of sleep I have ever had!! I slept in a bed that was horrible. No mattress pad and felt like we were sleeping in a bowl. Not to mention that I got an email 2 days before we arrived that everything was under construction. Thanks for the heads up, why not list that when I booked it 3... More 

Helpful?
Thank avannice
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

I apologize that your stay wasn't up to Plaza expectations. I hope after renovation you will give us another try. I apologize, Thank you, Teresa Hess General Manager More 

Iowa
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed January 3, 2016

We stay here every time we are planning to hang at The Plaza. It is perfectly located to park there and walk to all of the shops and restaurants. The hotel is clean. The staff is friendly. The rooms are set up in suites such that you have a room with a couch, desk, TV, and bar (with fridge and... More 

Helpful?
Thank IowaStateTraveler
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for sharing your positive experience at Sheraton Suites Country Club Plaza. Please plan a visit after renovation! Thank you, Teresa Hess General Manager More 

Omaha, Nebraska
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 3, 2016 via mobile

This hotel is well located to visit the Country Club Plaza but is presently undergoing renovation and it sure needs it. Fortunately the prices reflect its decrepit status. The foyer is presently torn up and under construction and stuff there is under dust covers. The rooms need some serious work. Our room had a heating system that sounded like a... More 

Helpful?
Thank MLHusker
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Sheraton Suites Country Club Plaza will have all rooms renovated. Hotel plans to have all public area and all rooms completed by April 15th, 2016. Thank you, Teresa Hess General Manager More 

MusicTraveler2
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 24, 2015

I like the hotel and location too much to give it lower than 3 stars, but there are definitely some problems that are not related to the construction. For instance, how do you run out of soap for the entire hotel? And if by some odd occurrence you do run out of a staple product, why don't you send someone... More 

Helpful?
Thank MusicTraveler2
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

I apologize the bar soap was running low, I think we underestimated how many people are just not a fan of shower gel and a loofah. Hotel staff surely took note for future guests. Teresa Hess General Manager More 

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