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All 110 Kansas City hotels

Sheraton Suites Country Club Plaza

3.5 of 5 Hotel   |   770 West 47th Street, Kansas City, MO 64112
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61%
Ranked #45 of 110 Hotels in Kansas City
A recent review
5 of 5 stars reviewed 3 days ago
JohnK1234321 Minneapolis, Minnesota
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373 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Denver, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The rooms here are ok dated as other reviews have said. There is no shuttle service available as at the other hotels in the area. The front desk staff is kind and helpful when checking in. However the manager that was on duty on 9/14/14 and the young male waiter in the restaurant where far less then professional to say... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza. I was disappointed to read your restaurant experience at the hotel was not excellent. I do apologize for the items you mentioned that you encountered and I will review these items with the staff so they can be corrected. The staff should have acknowledged you while at the... More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff at the Sheraton Suites was incredible. Highly recommend staying here simply for that reason. The hotel also has a great location and comfortable rooms. This is the only place we will stay on the Plaza from now on.

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites Kansas City and sending feedback on your stay. Both are appreciated. It was good to read you had an excellent experience at the hotel and our service exceeded your expectations. We appreciate your business and look forward to a return visit. Ted Frerking, General Manager More

Toledo, Ohio
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I am currently staying at the Sheraton Suites Country Club Plaza in Kansas City, MO on business. I travel a lot and have stayed at every major branded hotel. The staff here has been so wonderful. I came back to the hotel after a long day of work (and not feeling well) to find a note from Monica my housekeeper... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza and sending feedback on your stay. It was nice to read you had a good experience at our hotel. The hotel staff strive to deliver an excellent guest experience to all of our guests and I was glad to read they did a good job of delivering that... More

Brough, United Kingdom
Top Contributor
82 reviews 82 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Now maybe it was because we had just stayed in a really personal B&B that I feel overly critical I am not sure but this place was ok but just didnt really do it for me. The extremely tired and thin sofa bed mattress my daughter had mayeb influences me here. We boosted it up with blankets and other things... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza. I was disappointed to read your experience at the hotel was not excellent. I do apologize for the items you mentioned that you encountered during your stay. The hotel is expected to receive a complete refresh later this year and into 2015 which will be exciting for both... More

Dallas, TX
Contributor
14 reviews 14 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Sheraton Suites Country Club Plaza is in a superb location and offers excellent value as long as your expectations are reasonable. Rooms are good sized and well designed. Each :suite" is really an oversized guestroom with French doors separating the sleeping area from the lounging area. There is a small built-in with a mirowave and one-cup coffee maker (which... More

Was this review helpful? Yes 1
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza and sending feedback on your stay. It was good to read you had a good experience at our hotel. The hotel staff strive to deliver an excellent guest experience to all of our guests and I was glad to read they did a good job of delivering that... More

Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

First trip to Kansas City. People throughout the hotel were friendly and always offering to help. A special thanks to Claudio, our waiter for one evening dinner. Charming, witty & helpful -- loved him. Cory, the PM bell captain, was amazing with our special-needs parking. The only thing we would rate below average is the breakfast wait-staff. Not as communicative... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for sending feedback to Trip Advisor on your recent stay at the Sheraton Suites in Kansas City. It was good to read that you had a very nice stay at the hotel. I was glad to read that Claudio and Cory was able to provide exceptional service to you during your stay. They are both great associates and I... More

Wichita, Kansas
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location. Close to Westport and the Plaza. In addition, the separate living area from the bedroom is great. So if someone wants to sleep and the other wants to watch TV or make a snack (rooms have microwaves & refrigerators) all you have to do is close the French doors separating the bedroom from... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza. It was good to read you had a great experience at our hotel. The hotel does have a great location on the Country Club Plaza and I hope you were able to enjoy some shopping and dining on the Country Club Plaza during your visit. We appreciate your... More

Marysville, Kansas
2 reviews
5 of 5 stars Reviewed August 10, 2014

My wife and I travel to the KC Plaza area every year for her birthday. We have stayed at every place in the plaza area at least once. We chose to stay at the Sheraton for the second year in a row just this weekend. We are extremely pleased with the property. Sure, the hospitality room on the 18th floor... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza and sending feedback on your stay. It was good to read you had a great experience at our hotel. The hotel staff strive to deliver an excellent guest experience to all of our guests and I was glad to read they did a good job of delivering that... More

Prairie Village, Kansas
Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

Like last year, I stayed at this hotel to get away from life in Kansas for a night, and it was much better than expected compared to my stay there last year. This time around, I did everything right along with some appreciated help from the Sheraton staff all around to make it that that way. I paid for the... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites Kansas City and sending feedback on your stay. Both are appreciated. It was good to read you had an excellent experience at the hotel and our service exceeded your expectations. We appreciate you returning to our hotel for a second visit and we look forward to seeing you again next year for your... More

Omaha, Nebraska
2 reviews
5 of 5 stars Reviewed August 5, 2014

Was on a trip to visit KC and told the hotel staff that it was my fiance's and I's first trip to KC. Later that night when we got back to our room, they had set up a bottle of champagne and strawberries for us. It made for a wonderful night! I also loved the fact the hotel was so... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

I am glad you choose to stay at the Sheraton Suites on the Country Club Plaza for your recent trip to Kansas City. It was good to read that you found our room accommodations to be nice and our staff to be friendly and helpful. We have a great hotel in a great location on the Country Club Plaza and... More

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Additional Information about Sheraton Suites Country Club Plaza

Address: 770 West 47th Street, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton

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