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All 110 Kansas City hotels

Sheraton Suites Country Club Plaza

3.5 of 5 Hotel   |   770 West 47th Street, Kansas City, MO 64112
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Sheraton Suites Country Club Plaza
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Ranked #52 of 110 hotels in Kansas City
A recent review
4 of 5 stars reviewed 2 days ago
Snod3 Overland Park, Kansas
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  • Reviews (358)
  • Photos (46)
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358 people have reviewed this hotel

Traveler rating
    80
    131
    77
    43
    27
See reviews for
70
88
21
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Overland Park, Kansas
1 review
4 of 5 stars Reviewed 2 days ago NEW

My wife and I celebrated our Anniversary this past weekend there. The staff was VERY friendly and made up for a lot of the older building quirks. We stayed in the lounge rooms on top. Was great. Hotel manager surprised us with strawberries and champagne. Overall we loved it. The A/C unit was strange, didn't work too well, but worked... More

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Marietta, Georgia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The air conditioning in our suite was un-balanced. By that, I mean the vents in the living area were pumping out the cold stuff big time. However, the vents in the bedroom were not pumping out much air at all. We left open the french doors to get some cooler air. I guess we could have pulled out the sofa... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza. It was nice to read your overall experience at the hotel was good. I do apologize for the items you mentioned that you encountered with the air flow in the bedroom area of your suite. The vent into the bed room area may have been closed from a... More

Manhattan, Kansas
1 review
3 of 5 stars Reviewed 5 days ago NEW

Sheraton Suites isn't an 5 star, but isn't abhorrent hotel either. The workers are sweet and helpful, save for a few. Every hotel has its ups and downs, and one of the ups of Sheraton Suites was the kind P.A Dawn. The cleaners haven't cleaned our rooms, and yet Dawn came all the way to assist us with extra towels... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for sending feedback to Trip Advisor on your recent stay at the Sheraton Suites in Kansas City. It was good to read that you had a very nice stay at the hotel. I was glad to read that Dawn was able to provide assistance to you with some room items you needed. She is a great associate and I... More

Phoenix, Arizona
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

On July 16th, we checked into the Sheraton Suites Kansas City after staying there a couple of times before. We were treated courteously for check in at the front desk and went up to the 10th Floor of the hotel. As soon as we walked in, the feeling that we had been there before came over us but not in... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza and sending feedback on your stay. It was nice to read you had a good experience at our hotel. The hotel staff strive to deliver an excellent guest experience to all of our guests and I was glad to read they did a good job of delivering that... More

Kansas City, Kansas
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here only one night, while moving to the area for business. Great location, but the total cost of the room was $162.79, which included parking. When I checked into the room, there was a random woman's bag with a note on the coffee table, which I had to take down to the front desk. Since I'd booked it... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for sending the positive feedback to Trip Advisor on your recent stay at the Sheraton Suites in Kansas City. It was good to read that you had a very nice stay at the hotel. We appreciate your business and hope to see you again on a future visit to Kansas City. Ted Frerking, General Manager More

Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I've stayed at this hotel multiple times on visits to Kansas City. The hotel and rooms are very clean and I've never had any bad experiences with things not working. We like the location. You literally walk out the door and are on the west edge of the Plaza. The entire plaza is walking distance. The only drawback is that... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza and sending feedback on your stay. It was good to read you had a good experience at our hotel. The hotel does have a great location on the Country Club Plaza and I am glad you were able to enjoy some relaxing time at the hotel. We appreciate... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel last weekend for our anniversary. Terri from the front desk was fabulous in that she made sure we got just the room with the view that we wanted. She also sent us champagne. Dexter from the club floor was also super good and attentive. He has some great stories. Good location to walk the plaza.

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza. It was good to read you had a very nice experience at our hotel and everything was comfortable during your stay. We have a very friendly staff who strive to take care of our guests and I am glad they delivered that level of service to you. Dexter... More

Lincoln, Nebraska
Contributor
16 reviews 16 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a quick stay for our family, only one night. We didn't spend a ton of time at the hotel but were pleased with the time we had. Sheraton will confirm connecting rooms in advance, this is a must with our family as the kids are young. Reservations - calling front desk to confirm connecting - check in were... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza. It was nice to read your overall experience at the hotel was good. I do apologize for the items you mentioned that you encountered with the breakfast service during your stay. I will review your comments with the restaurant management team so this can be corrected. We appreciate... More

saint louis, mo
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

From the moment you enter the lobby you know you've stepped into a very nice hotel. Location is excellent, right in the middle of the country club plaza. The lobby is beautifully appointed. Front desk staff was very friendly and helpful. We booked concierge level rooms and it was well worth the extra money. The evening happy hour was delicious-... More

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for sending the positive feedback to Trip Advisor on your recent stay at the Sheraton Suites in Kansas City. It was good to read that you had an excellent stay at the hotel. We appreciate your business and hope to see you again on a future visit to Kansas City. Ted Frerking, General Manager More

Redmond, Washington
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Toilet did not flush Room was not cleaned by 4 pm Dogs dogs ...Hotel is animal friendly,,but ONLY cleans the rooms after animals when requested?? Should be rated as a ONE star Manger never around when needed

Was this review helpful? Yes
Ted F, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thanks for staying at the Sheraton Suites on the Country Club Plaza and sending your comments to Trip Advisor. I was disappointed to read that your hotel experience was not excellent. I do apologize for the issue you experienced with your room being cleaned later than expected and for the fact that our hotel does accept pets. We appreciate your... More

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Additional Information about Sheraton Suites Country Club Plaza

Address: 770 West 47th Street, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The newly renovated Sheraton Suites Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 
Number of rooms
257

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