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Sheraton Suites Country Club Plaza

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770 West 47th Street, Kansas City, MO 64112 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
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1 room 1 guest
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Sheraton Suites Country Club Plaza
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505 Reviews from our TripAdvisor Community

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Traveler rating
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    168
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
1 review
2 of 5 stars Reviewed yesterday NEW

it was Saturday night and seems there was wedding fever in Kansas city. Place was really busy with needy people. Erica Wasburn went out of her way to help get a parking situation resolved while she handled 3 other situations. Multitasking with nice smile and can do attitude

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Dallas, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

A few of us decided to meet up in Kansas City for a girls weekend. One of the girls booked this hotel for us... After reading some of the reviews I now understand why we had some of the issues with the room. It does sound like they plan on giving this property a facelift and it needs it very... More 

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Travelers are raving about these Kansas City hotels

Alexandria, Virginia, United States
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Sheraton 3 times already on different business trips. I love how easy it is to access from the airport, the different hospitals I visit during my trips, the Plaza and other neighborhoods around KCMO, and walker-friendly areas. The staff at the Sheraton Suites are always friendly and service quick. I've had room service once and... More 

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Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My husband booked this hotel for our first two nights of our honeymoon. I didn't know where we were staying because it was a surprise, but he wanted something special, and I told him I would like to go back on our one year anniversary, so to choose a good hotel. ANYWAYS, basically we were very disappointing, because this is... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel with amazing staff, especially the front desk. The staff was incredibly hospitable and welcoming. I stayed in the hotel for about a six month span and for the duration of my stay I knew I could count on the front desk staff to assist in any of my lodging needs. I would definitely would recommend the Sheraton Suites... More 

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2 reviews
2 of 5 stars Reviewed 2 weeks ago

The stay was great up until I checked out of the hotel. A young lady name jasmine checked me out and she was bent over eating when I came up to her. I thought that was very unprofessional and to top it off she complained the whole time about how tired she was. In my opinion she needs to not... More 

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Iowa City, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at the hotel all the time but this weekend I came in with my wife and kids. we came in at 12 and it wasn't time to check in and they were sold out the night before but the lady at the front desk. I believe her name was Mercedes she was the best she got us in... More 

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for sharing, I’m sure Mercedes will appreciate hearing she has made a difference. Thank you, More 

Kansas City, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice clean hotel. Service was extremely good from all the workers we encountered. Alaya Browne was super helpful in getting is our room keys! The beds were clean and comfortable and the rooms were well laid out. We really enjoyed our stay and we will totally be staying here again!

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to tell everyone you enjoyed your stay with us, I will pass on some positive feedback to Alaya. Thank you! More 

Omaha, Nebraska
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stay at this property because of the excellent location, club lounge and suites. unfortunately it seems like the place is going downhill. When we got to the room there was a broken light bulb in the bathroom with glass lying under it. They fixed it promptly but I'm surprised that housekeeping wouldn't have noticed it. The carpet is in... More 

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

I was disappointed to read your overall stay was not very good at the hotel. Hotel staff is working to correct items and also preparing for hotel wide renovation to begin in December. Thank you, More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great for families and is in a central location. However, the staff and facility does not seem to be prepared for a full house on a weekend. The overall service was not to the Sheraton standard. If you plan to use the fold out couch for a bed be sure to check early for proper linens. Front desk staff did... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

You are correct, a hotel wide renovation is coming to include front drive, all suites and public space. Renovation will begin in December. Thank you, More 

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