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Sheraton Suites Country Club Plaza

3.5 of 5
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770 West 47th Street, Kansas City, MO 64112 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
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Sheraton Suites Country Club Plaza
Best prices for: 1 room 1 guest
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Ranked #43 of 109 Hotels in Kansas City
A recent review
3 of 5 stars reviewed 4 days ago
RuMc Edinburgh/Ohio
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453 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edinburgh/Ohio
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed for one night in this hotel. The hotel wasn't at all bad, the staff were nice, it had cheap laundry facilities and there is a great indoor/outdoor pool. However the decor/furniture in the rooms/halls/lobby is all looking pretty tired and shabby. The location is good for eating out with plenty of options nearby.

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2 reviews
2 of 5 stars Reviewed 5 days ago NEW

I booked this room for a family event. When I saw the category rating and the amount of points I was thinking this hotel was probably going to be VERY nice. I understand SPG has a standard when they rank hotels - this was very low and gave me low confidence in SPG's rating scales and consistency. The location of... More 

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to give feedback about Sheraton Suites Country Club plaza. It is great to hear the staff was friendly and helpful. It sounds like housekeeping staff has room to improve. Many of items will also be addressed in the hotels upcoming renovation 4th quarter 2015. More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

While driving from Denver to the east coast, I booked in this hotel and could not have been more pleased with the amazing customer service. My drive was a little dicey from the beginning, just my dog and I, getting stuck in Kansas for 5 days with car trouble. Amanda at the front desk went above and beyond in helping... More 

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your experience at Sheraton Suites Country Club Plaza. Glad to hear Amanda and Claudio were welcoming, Sheraton appreciates four legged guests as well. More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

While driving from Denver to the east coast, I booked in this hotel and could not have been more pleased with the amazing customer service. My drive was a little dicey from the beginning, just my dog and I, getting stuck in Kansas for 5 days with car trouble. Amanda at the front desk went above and beyond in helping... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your experience at Sheraton Suites Country Club Plaza. Glad to hear Amanda and Claudio were welcoming, Sheraton appreciates four legged guests as well. More 

Miami, Florida
Top Contributor
72 reviews 72 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed only one night on business. Room was spacious, not recently updated, except for the tv. Service was ok, i didnt' demand much ( on a low note, the forgot my wake up call, good thing i had my own alarm ). Location is good, close to country club plaza.

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your experience at Sheraton Suites Country Club Plaza. Hotel has a planned renovation 4th quarter 2015. Items that won't change; the all- suite product that gives hotel the spacious rooms. Hotel will have updated lobby and rooms brought to the market in 2016. More 

council bluffs, IA
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We rented two adjoining rooms for a bachelorette party and were pleased with accommodations. The rooms were clean and roomy. Great location to the Plaza to walk and a short cab ride to Power and Light. Parking was convenient under the hotel. The workout facility was well maintained with new equipment and free weights. Pool looked nice and would have... More 

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to give some positive feedback; we look forwrd to your next visit. More 

Columbia, Missouri
Top Contributor
275 reviews 275 reviews
25 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location on the plaza, but don't expect anything else. When we checked in at 9:30pm on a Friday they said our room still wasn't ready but by the time we got parked it should be. They comped our parking right away but then we discovered there weren't any spots available to park in their garage. We circled for what... More 

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

I was disappointed to hear staff did not do their best during your stay I definitely will see what areas we can improve right away. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

All around great stay. Desk staff was very welcoming. In the restaurant/bar, Claudio was the best. Very friendly and accommodating although managing a busy crowd. Always a return stay for me when in KC.

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for sharing your positive experience at Sheraton Suites Country Club Plaza and for telling us about Claudio. More 

Princeton, New Jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Sheraton Country Club Plaza was exactly what a business traveler needs. The suite was very clean and well appointed, without being too cavernous. The room was also very quiet. Everything in the plaza, including all the excellent restaurants, is walking distance, and since the hotel has underground parking, you don't need to worry about parking in the busy plaza... More 

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

It is great to hear "better than expected". It is very quiet on the Plaza as long as the Royals are playing away! Thank you for taking the time to share with everyone. More 

Des Moines, Iowa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed at the Sheraton Suites Country Club Plaza many times over the years. We have high standards and we have never been disappointed. This hotel is how all hotel stays should be. The staff are friendly and always very accommodating. It's a GREAT place to stay!

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Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to give positive feedback hotel staff appreciates it very much. More 

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