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Sheraton Suites Country Club Plaza

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770 West 47th Street, Kansas City, MO 64112 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
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Sheraton Suites Country Club Plaza
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478 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kansas City, Missouri
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Being on the Plaza, this hotel was a 5 minute walk to all the shops and restaurants, so the location is fantastic. Another major plus about this hotel chain is that they are so accommodating with dogs (only holding you to a pet deposit, no fee like the other hotels). The employees were so genuinely friendly here (shout out to... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The hotel's staff was VERY slow at check in. It took an extra hour for our room to be ready. Stayed in a suite that slept 5 people, but they only gave us towels for 4. Requested more towels.....never came. Asked for more coffee on a different call....never came. When I checked out there were a bunch of extra charges... More 

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Aurora, Colorado
2 of 5 stars Reviewed 5 days ago NEW

This is an average hotel in an older building with somewhat updated rooms.Recently stayed two nights for business. While I've stayed in worse hotels, I probably won't return. The bathroom ceiling in room 1500 is stained from previous leaks from upstairs, toilet seat so loose it nearly fell off, had an issue with having to "jiggle" the toilet flusher to... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 2 nights to hang out around KC. It's in a great location; we were able to walk to the Melting Pot. The rooms are a bit dated, but everything still seemed to be in good shape. Service was great. Lobby, bars and restaurants were nice, and the food (appetizers) and drinks were good.

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Newport Beach, California
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

You couldn't ask for a better location. Walk to great restaurants and shopping. But..... this hotel is in need of some freshening up. Needs some remodeling, paint, new carpeting etc. Stayed there for a family reunion, so we had several rooms and stayed for a few days. Our rooms were only cleaned if we asked housekeeping to clean. Who ever... More 

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Dallas
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 1 week ago

Although the hotel is in an excellent location, the rooms are nice, it is hard to overcome the first impression of a rude/sarcastic/uncaring front desk staff, who also is unknowledgeable on how to check in a guest. Confrontational and uncaring are just a few words. The rooms were great, location great, and honestly, DEXTER IN THE CLUB LOUNGE SOOTHED the... More 

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Oklahoma City, Oklahoma
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

My friends and I stayed here one night for the Hospital Hill Half Marathon. We got a nice suite, and we comfortably slept three people - two in the bed and one on the pull out sofa. The parking garage is a little scary and dark, but it's free. We always found a spot close to the door for the... More 

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New York City, New York
Level Contributor
144 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just spent 1 night at this property and it was just fine for what we needed (a comfortable place to sleep, near the shopping area). We arrived around 4PM on Sunday afternoon and decided to park in the garage across 47th Street where they had free parking for Plaza shoppers. To park in the Sheraton garage would have been another... More 

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Atlanta, Georgia, USA
Level Contributor
152 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I got the room through price line, so the rate was great. I've been here before and really like the mini-suite layout. The bed is very comfortable and the room very quiet. Strange that people had trouble with the staff - I thought they were great.

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Europe
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I wasn't impressed at all with the hotel for the price and won't be back. The workers were all african american and covered in tattoos which gave it a very undiverse, unprofessional, and inner city feel. I felt very uncomfortable and insecure. My room was overall pleasant with the basic amenities one would expect. I was fortunate to get a... More 

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