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Sheraton Kansas City Hotel at Country Club Plaza

3.5 of 5 770 West 47th Street, Kansas City, MO 64112
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Sheraton Kansas City Hotel at Country Club Plaza
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Sheraton Kansas City Hotel at Country Club Plaza
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421 reviews from our community

Traveler rating
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    89
    46
    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff who work at this hotel are accommodating and helpful. When someone travels as much as I do, you should look for a hotel that has a staff you can count on and anticipate your needs. Laura at the front desk is simply the nicest manager. The Club Lounge is worth the extra few dollars. They have a bar,... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and sending us feedback on your stay. Both are appreciated. I was glad to read your overall stay was very good and the staff were friendly and accommodating. Thank you for your kind words, Teresa Hess More 

Hamilton, New Jersey
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with a group of colleagues and while my room was quite lovely, I heard different stories from others that ranged from issues with leaky showers and worn carpets, sheets that didn't fit on the beds, and maids that left granola bars each morning! So, I can only speak for myself, but I had a nice room that... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and sending us feedback on your stay. Both are appreciated. I was disappointed to read your overall stay was not very good at the hotel. I do apologize for the items you mentioned and I will review these with the hotel staff so they can be corrected.... More 

Wichita, Kansas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of this hotel is great if you're visiting Country Club Plaza. Some other pros: Our floor was quiet, even on New Year's Eve. The amenities in the room were very good; the bath products had a wonderful citrus scent and they provided a brand new mesh sponge every day. It was sealed in a plastic bag, so it... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for taking the time to share soem positve comments, I will pass on to the staff. Thank You, More 

Crest Hill, Illinois
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel. As others said, a bit dated. Spacious rooms and I always find them to be very clean. Some areas of the hotel are a bit tired. Great location and very friendly staff. Will definitely stay agin.

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for sharing positive words about our hotel. We have a planned renovation in 2015. We look forward to your visit again. More 

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We received outstanding service at this hotel in August, 2014. When we arrived at our room, I heard an annoying whistling sound when the door was closed. Sounds minor, but this noise would have interfered with relaxing in the room, not to mention sleep. I happened to catch the cleaning lady and explained the situation. She immediately called a maintenance... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you so much for your kind words, we always apprecaite postive feedback for our staff. More 

Leavenworth, Kansas
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I celebrated our 10th wedding anniversary here on December 20th. We had a suite on the 17th floor with a so-so view of the plaza lights. We left immediately after dropping our personal belongings off in our room to walk to dinner. Upon our arrival back which was several hours later, hour hotel door was propped open... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and sending us feedback on your stay. Both are appreciated. I was glad to read your overall stay was very good and the staff were friendly and accommodating. Great to hear your anniversay was successful, I hope you have many more great ones to come! Teresa Hess... More 

Kansas City
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I let the staff know I was celebrating my wife's birthday and upon arrival, everything was excellent. I ordered flowers and along with chocolate covered strawberries and champagne, my wife was greeted well. The staff even had a birthday card for her. When we left for dinner, we were given a card for a free appetizer. So far, the stay... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for taking the time to share positive feedback, Im glad to hear your time on the Plaza was memorable. More 

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

BITTEN BY BED BUGS. Stayed on the 18th floor and awoke to the sight of bed bugs. I Would like to make sure that no other travelers are effected by this. This hotel seemed to be very dirty. I will not be staying here again.

Was this review helpful? Yes 1
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Please contact me right away so the room you were in can be investigated to confirm or discount the complaint. As I'm sure you are aware, bed begs are not something to take lightly and with no on site report taken we cannot investigate properly without more information. Teresa Hess General Manager 816-931-8539 More 

Omaha, Nebraska
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel used to be very good but no more. Valet parking has been eliminated and creepy underground garage parking is basically always full (for $15/night). Bedding had holes in it and rooms were sloppy. It's too bad; used to be a good place.

Was this review helpful? Yes 1
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and sending us feedback on your stay. Both are appreciated. I was disappointed to read your overall stay was not very good at the hotel. I do apologize for the items you mentioned and I will review these with the hotel staff so they can be corrected.... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 19, 2014

We have stayed here several times over the years to celebrate our anniversary. We love the Christmas lights, the shopping, and the restaurants. You can walk to most everything nearby if it's not too cold. The pkg. we got included parking, otherwise it's $15. We got a free upgrade to club level without asking. Lots and lots of free snacks... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and sending us feedback on your stay. Both are appreciated. I was glad to read your overall stay was very good and the staff were friendly and accommodating. Teresa Hess General Manager More 

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Additional Information about Sheraton Kansas City Hotel at Country Club Plaza

Address: 770 West 47th Street, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Kansas City Hotel at Country Club Plaza 3.5*
Number of rooms: 256
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
Hotel Style:
#34 Business Hotel in Kansas City

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