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Sheraton Kansas City Hotel at Country Club Plaza

3.5 of 5 770 West 47th Street, Kansas City, MO 64112
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Sheraton Kansas City Hotel at Country Club Plaza
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Sheraton Kansas City Hotel at Country Club Plaza
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426 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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California, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars NEW

Stayed here for a week for business. The check in/out process was a breeze, under 5 minutes! Ate at the cafe for the breakfast buffet, it's not posted anywhere but you can ask the chef to make you an omelet if you are looking for one. Had the hash brown casserole, which was worthy of multiple repeat visits. Overall establishment... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for your comments, its great to here the staff treated you well. See you on the plaza again soon, More 

kansas
Top Contributor
94 reviews 94 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

For the price, I would say this hotel is average but an excellent location. Shopping, good eats and the Uptown Theatre is nearby. Parking costs $15 a night in a covered garage. The Galley was not favorable for us for breakfast. The buffet was not fresh and full and service was very nice but soooo slow....and it was $17.00 per... More 

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Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

I hope you can try us for breakfast again, chef has added a variety of beakfast items including mini quiche and breakfst burritos. Thank you, More 

Kansas City, Mo
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Celebrated 43rd wedding anniversary at this location. It is right in the heart of the Country Club Plaza. All the shopping and eating establishments are in close walking. The Nelson Atkins Museum of Art is a short distance walk from hotel. Easy access to public transportation. Excellent choice if you are needing a central location. We had great views from... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for your kind words. I will be sure to pass on to the staff. Im glad to hear you had a good time. Thank you, More 

New York City, New York
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located in an upscale area in Kansas City known as the Plaza District dotted by stores such as Michael Kors, Coach and The North Face. Check-in and check-out was smooth. The suite was clean and comfortable. The staff was pleasant, friendly and very accomodating. Similar to other comments the hotel could use some updating but all in... More 

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Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for your very valuable feedback. Hotel has a renovation planned, more detials to come. Thank you, More 

White Plains, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've been staying here for 20 years! Great location. The hotel needs a bit of an overhaul as it is getting a little old. I always try to stay at a Starwoods because their point program is the best, and redemption of the points is even better. The concierge lounge is attended to by Dexter. He is absolutely amazing! All... More 

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Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and posting feedback on your stay. I am glad to hear Dexter is helpful! More 

Columbus, Ohio
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 16, 2015

The staff who work at this hotel are accommodating and helpful. When someone travels as much as I do, you should look for a hotel that has a staff you can count on and anticipate your needs. Laura at the front desk is simply the nicest manager. The Club Lounge is worth the extra few dollars. They have a bar,... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and sending us feedback on your stay. Both are appreciated. I was glad to read your overall stay was very good and the staff were friendly and accommodating. Thank you for your kind words, Teresa Hess More 

Hamilton, New Jersey
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 15, 2015

I stayed here with a group of colleagues and while my room was quite lovely, I heard different stories from others that ranged from issues with leaky showers and worn carpets, sheets that didn't fit on the beds, and maids that left granola bars each morning! So, I can only speak for myself, but I had a nice room that... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and sending us feedback on your stay. Both are appreciated. I was disappointed to read your overall stay was not very good at the hotel. I do apologize for the items you mentioned and I will review these with the hotel staff so they can be corrected.... More 

Wichita, Kansas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 9, 2015

The location of this hotel is great if you're visiting Country Club Plaza. Some other pros: Our floor was quiet, even on New Year's Eve. The amenities in the room were very good; the bath products had a wonderful citrus scent and they provided a brand new mesh sponge every day. It was sealed in a plastic bag, so it... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for taking the time to share soem positve comments, I will pass on to the staff. Thank You, More 

Crest Hill, Illinois
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 8, 2015 via mobile

Nice hotel. As others said, a bit dated. Spacious rooms and I always find them to be very clean. Some areas of the hotel are a bit tired. Great location and very friendly staff. Will definitely stay agin.

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you for sharing positive words about our hotel. We have a planned renovation in 2015. We look forward to your visit again. More 

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2015

We received outstanding service at this hotel in August, 2014. When we arrived at our room, I heard an annoying whistling sound when the door was closed. Sounds minor, but this noise would have interfered with relaxing in the room, not to mention sleep. I happened to catch the cleaning lady and explained the situation. She immediately called a maintenance... More 

Was this review helpful? Yes
Teresa H, General Manager at Sheraton Kansas City Hotel at Country Club Plaza, responded to this review

Thank you so much for your kind words, we always apprecaite postive feedback for our staff. More 

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Additional Information about Sheraton Kansas City Hotel at Country Club Plaza

Address: 770 West 47th Street, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Kansas City Hotel at Country Club Plaza 3.5*
Number of rooms: 256
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
Hotel Style:
#29 Business Hotel in Kansas City

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