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All 110 Kansas City hotels

Holiday Inn Kansas City SE - Waterpark

3.5 of 5 Hotel   |   9103 East 39th Street, Kansas City, MO 64133
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48%
Ranked #56 of 110 hotels in Kansas City
A recent review
3 of 5 stars reviewed 6 days ago
sleeper72 Saint Louis, Missouri
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344 people have reviewed this hotel

Traveler rating
    90
    75
    79
    50
    50
See reviews for
174
34
6
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Any
English first
Florida and New Jersey
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The location was great -- we could see Royals Stadium across the highway! However, the first room we were assigned was so bad -- dark, musty, smelly. We asked for a different room. Our new room, "in the tower" was better but not great. On the floor next to the bed were little pieces of wadded and discarded paper which... More

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Bloomington, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Based solely on location, this hotel has its benefits if you are attending a game at the Truman Sports Complex. Which is why I booked here. The exterior of the hotel looks decrepit. The lobby is serviceable. The toilet in my room would not flush unless I held the handle until all waste disappeared. My window blinds were broken. While... More

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Saint Louis, Missouri
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I planned a little get together of relatives at the CoCo Keys Water Park, so we just stayed at the adjoining Holiday Inn. I had read the reviews and they were not very good. Our room was OK. The desk chair was warn and the beds creaked when you got in and out of them, but they were pretty comfortable,... More

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Kandice and Sherri were excellent with there service and very attentive and helpful plz know that kandice did help my family numerous times. Had a great time and family was very happy. Thank you kandice and Sherri

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Saint Joseph, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

Top notch all the way! I've stayed at other hotels and this one was the most comfortable by far and they cater to your every need. From the pleasant receptionist at the desk (wow, the lobby was stunning and very spacious!) to the beautiful guest rooms and to the morning breakfast bar, everything was wonderful! The room colors were very... More

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Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I had read the reviews before booking our stay a the Holiday Inn so had little expectation that I would love the place. Well, that proved to be true BUT I did like it. The hotel lobby is beautiful and check-in was a breeze. The staff at front was friendly and knowledgeable plus +++ although I had booked the room... More

Was this review helpful? Yes 3
Lincoln
1 review
4 of 5 stars Reviewed 1 week ago via mobile

My wife and two kids just got back from this place. I'll start with the few negatives that we experienced. The beds absolutely suck and lighting in rooms are not what I've come to expect out of a Holiday Inn. The kitchen is not consistent. For example we ate the buffet breakfast on Friday. They have the powdered eggs that... More

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Topeka, Kansas
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Room was not clean. Top sheets on both beds were stained. One had food stains and blood on the other. Housekeeping came up to change out the sheets which was ok but if housekeeping couldn't pay enough attention to detail to catch it in the first place, then that definitely tells me the room was not properly cleaned. Its pretty... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I was there for a family reunion from July 10-13. It was during the world series. Angel was very patient and kind and rectified any problems in a timely manner. Throughout the whole stay she was able to help our group and went above and beyond to secure the best interest of the guests.I am disabled and she was very... More

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Emporia, Kansas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I have never written a negative review of a hotel prior to this encounter. We were placed in a room with a single bed and had to ask to be moved to a two bed room. This went well however upon arrival in our room we realized that housekeeping needed a significant overhaul. There was urine on the back of... More

Was this review helpful? Yes 1
Robert H, Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear Tyson 82, I sincerely apologize for your overall poor experience and while we are making staffing adjustments while our new Executive Housekeeper continues to implement new training for our current staff to avoid embarrassing issues such as what you experienced I would truly like to discuss your stay for further details that your review does not provide. Please contact... More

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Additional Information about Holiday Inn Kansas City SE - Waterpark

Address: 9103 East 39th Street, Kansas City, MO 64133
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Kansas City SE - Waterpark 3.5*
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Also Known As:
Holiday Inn Kansas City Se - Waterpark Hotel Kansas City
Sheraton Kansas City
Kansas City Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
374

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