My husband and I came to the Holiday Inn CoCo Key to goto a Royals game!! We have stayed there several times and each time it seems to get better!! The front desk staff was very friendly and welcoming! Although the hotel was busy due to the game weekend, every one of the staff members that we encountered in the...
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I had no problems with this hotel. The staff was friendly, hotel is clean, rooms are nice and clean. The hotel is in a convenient location and just across the street from the Chiefs and the Royals stadiums.
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Dear Valued Guest, it is great to hear that you enjoyed your stay with us. The location of our property is an asset when going to a game as we have the best view in town and being right accross from the stadiums makes it easy to shuttle to and from all of the games and events. Hopefully you will...
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I stay here for 3 nights because a convention I was attending was in the hotel. The lobby area is nice and the staff was friendly, but that's where the niceness ended. As I walked down the long hall to the 2nd set of elevators, I noticed that the carpeting was water stained and it smelled musky. The elevators are...
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Thank you for taking the time to write a review regarding your stay. It is only thru valuable information such as this that we can address any issues that you experienced during your stay. I pleases me that you encountered friendly staff during your stay. I do apologize that it was warm in your room and that your conference area...
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We spent 5 nights while attending a Korean War Reunion. The rooms were large with either a king bed or 2 double beds. New flat screen TVs. Bathrooms were a bit small - one sink. Very close to the Royals and Chiefs Stadiums - ideal for those out-of-towners coming to town for the games. Restaurant was better than average. There's...
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Dear Valued Guest, thank you very much for taking the time to write a review. I am glad that you enjoyed your stay with us. It is always good to hear that our staff was friendly to our guests. I am glad that we were also able to provide you with the beautiful view of our stadiums. I do hope...
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I was in for business and the hotel was chosen due to location / convention. It was obvious to me that this hotel had been here for some time. It was clean and neat, but not was not modern and did need some minor maintenance. ( My air conditioner was abnormaly loud and had a bad vibration, fan out of...
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I stayed here while traveling for business.
I had no problems at check in, went very smoothly. The room was "comfortable" and "clean". Probably nicer then other Holiday Inn's I've stayed in.
The room is equiped with a one cup at a time coffee maker.
I was disappointed that the room did not have a mini fridge as I was...
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Thank you very much for taking the time to share your comments with us. It pleases me to hear that your room was very clean and comfortable and that your check in experience went well also. I do apologize that you did not have a refrigerator in your room. At this time we do offer refrigerators in all of our...
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This place was great spot for baseball. You don't have to park. They have a free shuttle to the game and the driver is entertaining. They were doing some remodeling in the pool area. The rims are clean and it's a nice place to stay.
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Thank you very much for taking the time to write a review of your stay. It is great to hear that you enjoyed your stay and that Daniel our shuttle driver was entertaining. He truly loves his job and will be very pleased to hear that his passengers enjoyed their ride with him. It was also good to hear that...
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This was without a doubt my worst experience witha hotel. Took the kids to Worlds of Fun all day and was exhausted, so we went to the hotel at check- in time and was told we would have to wait for a clean room to become available. After waiting 30 min (after check-in time) I went to the front desk...
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Thank you for taking the time to share your comments with us. I do apologize for not having your room ready when you arrived as this is not a standard that we set here. Our employees work very diligently to ensure that your check in process goes very smooth and it does sound like this did not happen for your...
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We didn't use the waterpark so if you're looking for info on that skip to another review. Our experience began in the parking lot where it's obvious someone decided to empty their garbage out of their car against the curbside. Hard for the hotel to check the curbside 24/7 and the garbage was gone a few hours later when I...
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Thank you very much for taking the time to share your experience with us. I do apologize for the issues that you experienced with your room with the vacuuming as you are correct this should not have been missed. Our team works diligently to ensure that each of our rooms meet the high standards that we enforce and in this...
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I stayed this past Easter weekend and wanted to reach out to all the folks that freaked me out before I arrived with your incorrect reviews. I was worried for a week before I stayed at the hotel with all the issues you stated happened. Let me say this. It's a water park hotel. If you can't handle kids having...
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It was so great to hear that you and your family enjoyed your stay with us. Our team members work very diligently to provide the customer service that you experienced during your stay. We have been working very hard to make improvements to our property and the elevator renovation is just one of the improvements that have been taking place...
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