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Holiday Inn Kansas City SE - Waterpark

3.5 of 5 9103 East 39th Street, Kansas City, MO 64133
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Holiday Inn Kansas City SE - Waterpark
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Holiday Inn Kansas City SE - Waterpark
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410 reviews from our community

Traveler rating
    122
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    87
    58
    55
See reviews for
197
42
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51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Green Ridge, Missouri
1 review
5 of 5 stars Reviewed yesterday NEW

Our family had a wonderful experience at the Holiday Inn SE. We took a small weekend getaway and never wanted to leave the hotel. The restaurant was great, everything from the service to the food. (Breakfast buffet was the bomb, and the coffee was great) The water park was a blast for all of us, (ranging in ages from 8... More 

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Palm Desert, California, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff was wonderful, especially Tessie, Amber and Daryl. Great hospitality and service. I would stay at this hotel again only because the staff made my staff enjoyable. The food was great and the hotel was close to the stadium.

Was this review helpful? Yes 1
Des Moines, IA
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family really enjoyed staying at the Holiday Inn SE. The staff was super friendly and welcoming. The breakfast was quite good. We also had a bonus as we checked in Christmas day and the man at the desk gave us some waterpark passes for our stay. My kids were super excited and we had a blast at the waterpark.... More 

Was this review helpful? Yes 1
Kansas
Contributor
18 reviews 18 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We took our son there just for a little getaway over break! The staff was very accommodating and my son loved the waterpark. The breakfast in the morning was great too! We did the $99 deal that included breakfast, and then bought the waterpark passes because it was cheaper with just 2 adults, and our son is only 22 months.... More 

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Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 3 weeks ago

We had no problem with the hotel and have no complaints. The waterpark isn't directly owned by Holiday Inn, at least from what I know, but it's advertised and connected to the property. The waterpark is just plain DIRTY. The water was a brown/yellow color in one of the pools, and there were used bandaids and potato chip bags littering... More 

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Kansas City, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I took my grandkids for New Years Eve - worst experience of my life!!! we waited in line for almost 2 hours to find out they had overbooked - putting people in rooms that already had people in them - kids running around crazy because their parents have been in line for so long - after 2 hours of the... More 

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Robert H, Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear diamond5c, Thank you for your recent review on TripAdvisor. I want to start by apologizing for the issues you experienced as this is not the service that is typical of the high standards our hotel provides our guests. The day of your particular experience our hotel operating system went down for a period of time and we were regrettably... More 

New Town, North Dakota, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We called the hotel and made arrangements to check in early due to our flight coming in so early and they were very accommodating to our travels. We then had a cancelled flight and resceduled flights getting us to the hotel at 11pm. they still worked with us and made sure our rroom was available. we had a wonderful cab... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Sherri at the front desk was amazing! Very helpful! The hotel was prime location for the Chiefs game. Within walking distance. Shuttle to and from the game. Lots for the kids to do. The restaurant was good also! We will definitely stay here again!

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Miami, Florida, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I came to spend one night and I wound up spending 6 days. The front desk attendant Kandis was fabulous, she kept me laughing was very professional and made me feel right @home the rate was great. There was a natural Home like feel. there was a problem with my room she made a smooth move hats off to Holiday... More 

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Lawrence, Kansas
2 reviews
2 of 5 stars Reviewed December 21, 2014

Upon entering this hotel I had moderate expectations. The hotel looks run down from the outside, but once you enter the lobby it turned my opinion. I asked for the highest floor so my children could have a good view of the downtown. I was placed on the twelfth floor facing the east, wonderful view. But once I looked at... More 

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Geovana D, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear BaileyK1979, Thank you for taking the time to share your thoughts regarding your recent visit to our hotel. We know you have a choice when it comes to lodging and we are extremely disappointed to hear that after you chose us to be your home away from home we fell so short of exceeding your expectations. Please know that... More 

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Additional Information about Holiday Inn Kansas City SE - Waterpark

Address: 9103 East 39th Street, Kansas City, MO 64133
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Kansas City SE - Waterpark 3.5*
Number of rooms: 374
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Also Known As:
Holiday Inn Kansas City Se - Waterpark Hotel Kansas City
Sheraton Kansas City
Kansas City Sheraton

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