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All 110 Kansas City hotels

Holiday Inn Kansas City SE - Waterpark

3.5 of 5 Hotel   |   9103 East 39th Street, Kansas City, MO 64133
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Ranked #57 of 110 Hotels in Kansas City
A recent review
5 of 5 stars reviewed 1 week ago
jayme h North Buena Vista, Iowa
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368 reviews from our community

Traveler rating
    97
    78
    86
    54
    53
See reviews for
181
37
10
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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North Buena Vista, Iowa
1 review
5 of 5 stars Reviewed 1 week ago

Visit this area once a quarter for business. The main reason I stay here is Tessie a bartender is a wonderful and helpful person. Everyone here is great and goes above and beyond, Tessie goes a little farther than most I experience across the country

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

When I was Kansas City .Shakiea give me a 100 percent every single day I stay at the hotel .She work every station at the hotel. Every time looked around she was there! Working from the Morning to latenite hours and mangage to still get up to work the next morning faithfully.

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Springfield, Missouri
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a little dated but it was across the street from Kauffman stadium so it was convenient as we were heading to baseball game later. There was a shuttle that took us to the stadium and the driver was a wonderful lady! The room was just a standard room...beds were comfortable and bathroom was clean. The air conditioner... More

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Midwest
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel several years ago under a different hotel name, boy have things changed. Check in was terrible with long lines and many hotel guest rooms still not available after the 4:00 check in time. One of the three elevators were not working leaving many guests waiting a very long time to get to their rooms. Many... More

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IHGCare, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear MidwestDolphin, Thank you so much for your review of our hotel. We are so pleased to know you liked the fine location of our hotel. Please accept our sincerest apology for the over-all experience you had and any inconvenience you may have encountered that fell below your expectations. We have sent you a private message in an effort to... More

Brecon, United Kingdom
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location - miles from anywhere but great for the waterpark next door and the Baseball / Football Stadiums across the road Check Inn - Quick and Friendly - 3 lifts Room - Large, TV reception not great The hotel is alright but it really could do with a total refurbishment, there is nothing generally wrong but it hasn't got that... More

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IHGCare, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear ColinDCwmbran_Wales, Thank you for taking the time to review our hotel. I am happy to hear that you had a smooth check in and appreciate your kind comments regarding our location and staff. On the other hand, I sincerely apologize if there were any shortfalls during your stay. Your comments are highly valuable to us as these will assist... More

Fort Scott, Kansas
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checked in to the Holiday Inn for a two might stay and to take advantage of the Coco Key Waterpark. The exterior of the hotel was not great upon arrival. Anytime I see a ashtray heaped over with butts outside the front door is not good. Check-in process did go well and we had a nice room on the 6th... More

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IHGCare, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear Cuke2014, Thank you for your recent stay with us, and for taking the time to write a candid review. We are pleased to read that you had a smooth check-in, and that your kids loved the water park. On the other hand, we regret that you were not able to fully enjoy your visit due to the room quality.... More

Kansas City, Missouri
1 review
3 of 5 stars Reviewed 4 weeks ago

I travel ALOT due to my line of work. The hotel is dog friendly,has a bar and restaurant. All pluses for me. I think a "tip of the hat" should go to the night manager Angel who personally changed my sheets when over looked by day maids!

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IHGCare, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear amtnmover, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry your room was not serviced, but happy to hear Angel didn't hesitate to make this right. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us... More

Sioux Falls, South Dakota
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room was so hot I had to go buy a fan at Wal-Mart at midnight. The lines to check into the hotel were long and slow. Rooms were not ready so after you stood in line you still had to come back and do it all over again. For the price I think you can find a better place... More

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Robert H, Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear Midwest Traveler 75, Thank you for your recent stay and review. I am apologize your stay was less than comfortable. Our team has worked diligently on correcting AC issues we have and while we have made great progress we still have some isolated issues. I would like to discuss some of the details of your stay further. Please contact... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I Stay quite a bit for business and always try and grab a drink and or food in the bar. The bartender Tessa is awesome with a great upbeat personality. Great location to the hwy and stadiums. Rooms are decent could be a little cleaner. Front desk people seem to always be accomidating and willing to help.

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Germantown, Tennessee
Top Contributor
102 reviews 102 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I booked this hotel because I was attending a meeting. The rooms were decent, but I could not get my room cool. The opposite was true of the meeting room too cold. When we asked maintenance to make a change we burned up. The staff is very friendly and accomodating it is just too bad they don't have a better... More

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Robert H, Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear Jim R, Thank you for your recent stay and review on TripAdvisor. i am happy to hear you had a positive experience with our staff, we take great pride in giving top notch service to our guests. I am disappointed to hear the issues you had that overshadowed what should have been a great stay. Our engineering team has... More

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Additional Information about Holiday Inn Kansas City SE - Waterpark

Address: 9103 East 39th Street, Kansas City, MO 64133
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Kansas City SE - Waterpark 3.5*
Number of rooms: 374
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Also Known As:
Holiday Inn Kansas City Se - Waterpark Hotel Kansas City
Sheraton Kansas City
Kansas City Sheraton

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