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All 110 Kansas City hotels

Holiday Inn Kansas City SE - Waterpark

3.5 of 5 Hotel   |   9103 East 39th Street, Kansas City, MO 64133
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48%
Ranked #56 of 110 hotels in Kansas City
A recent review
5 of 5 stars reviewed 3 days ago
luo43 Blue Springs, Missouri
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359 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
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English first
Germantown, Tennessee
Top Contributor
102 reviews 102 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I booked this hotel because I was attending a meeting. The rooms were decent, but I could not get my room cool. The opposite was true of the meeting room too cold. When we asked maintenance to make a change we burned up. The staff is very friendly and accomodating it is just too bad they don't have a better... More

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Blue Springs, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My grandchildren love to stay and play. My granddaughter's 10 birthday and she insisted on having her party hotel. It was wonderful and she can't wait to return for a weekend. Want to thank you both, Angel and Michael for making her birthday special!! We stay often and have never had a bad experience, but this was super special..You had... More

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Elkhorn, Nebraska
1 review
5 of 5 stars Reviewed 4 days ago NEW

I come from Nebraska for Chiefs and Royals games several times a year and always stay here because of the location to the stadiums. Another reason I stay at this hotel is Tessie and Amber in the on site restaurant and lounge. They call their patrons by name and their customer service skills are second to none. I will continue... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

My mother & I drove from Alabama to Kansas. On the way, we had trouble finding the hotel, so we called for directions. We talked to Don West who was incredibly helpful & even stayed on the line with us until we made it to the hotel. We enjoyed our stay very much!!

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We normally stay HI express but chose this hotel due to its proximity to the stadium. We didn't spend much time at the hotel so we never checked out any of the amenities other than the room. Check in was quick and the staff was very courteous. They told us about the complementary shuttle to and from the game which... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

PRO- A fun hotel, especially for a family with young kids. Offers decent options for food and drinks for kids and adults. A nice lounge is open late for adult beverages that can be taken up to the room. Great location next to the stadiums and interstate. CoCo Key is a great indoor water park for kids. Great staff!!!! A+... More

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Stewartville, Minnesota
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel was nicely located being close to the professional stadiums as well as the interstate. The outdoor pool was wonderful for those hot summer days. We attempted to use the indoor pool (once we finally found where it was located) however; the chlorine was so heavy in the air our eyes burned so much we couldn't enjoy it. We... More

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Robert H, Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear JennyC764, Thank you for your recent stay and review. I am happy to hear you enjoyed the location as it makes for a very convenient for sports fans. I apologize for the check-in and room issues you experienced. Since your stay we have made many personnel and process changes to avoid the problems you encountered. Please accept my sincerest... More

jrlafoll99
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel stay was ok. The rooms have a mildew like smell and are in mediocre condition at best. A decent deal for the price. When my family left the room, my $150 electric Sonicare toothbrush accidentally got left in the bathroom. I contacted the hotel by phone only hours later when I realized it didn't make it home. I... More

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Robert H, Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear jrlafoll99, I am sorry to hear that the follow up with your missing item was so poor. I do have information on your missing item and will be happy to resolve this situation with you as apparently you have not received a satisfactory resolution. Please contact me at robert.harmel@hicocokey.com and I will get this resolved as it should have... More

Sedalia, Missouri, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

while in kansas city , I met a bartender Tessie Dotson , who was the most freindly person . she was so kind and was willing to help any customer she met . she really seems genuine and seems to really enjoy her job.

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Robert H, Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear Katrina F, Thank you for your 5 star review and comments about the fantastic service Tessie provided you. Tessie is a wonderful associate and your are spot on when you say she enjoys her job. She truly does and she does it very well. Sincerely, Robert Harmel Director of Operations More

Augusta, Kansas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We were very impressed with our stay. We had reserved a room for 7 days, but arrived a day early. They were able to accomodate us and we were put in the same room we stayed for the entire stay. The front desk staff was welcoming and made sure that our needs were completly met. Our room was clean, the... More

Was this review helpful? Yes
Robert H, Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review

Dear Berni C, Thank you for your 5 star review from your recent trip. It is always great to hear from a guest, especially when they stay at the property for an extended period of time. We have made a lot of changes recently and have focused on the details that provide memorable experiences to our guests. I will be... More

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Additional Information about Holiday Inn Kansas City SE - Waterpark

Address: 9103 East 39th Street, Kansas City, MO 64133
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Kansas City SE - Waterpark 3.5*
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Also Known As:
Holiday Inn Kansas City Se - Waterpark Hotel Kansas City
Sheraton Kansas City
Kansas City Sheraton

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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