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Adam's Mark Hotel & Conference Center

9103 East 39th Street, Kansas City, MO 64133 (Formerly Holiday Inn Kansas City SE - Waterpark)
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Adam's Mark Hotel & Conference Center
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Adam's Mark Hotel & Conference Center
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453 reviews from our community

Traveler rating
    132
    91
    93
    68
    69
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215
46
13
61
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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    (130)
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Morrowville, Kansas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here last year when it was owned by Holiday Inn and it's still about the same the only things different was there was no breakfast buffet anymore and the price for the room was about $45 more then it was last year, other then that, I love this hotel and it's so handy when you want to stay... More 

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St. Louis, MO
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Tessie took care of us in the bar. Checked on us consistently. Gave us tips for places around town. Friendly, polite. Couldn't ask for anything more. We appreciated her attention to us and definitely recommend anyone who stays at that hotel to go to the bar area when Tessie is working.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Tessie is amazing! Love her!!!!!!!! She remembered what type of drinks we had ordered before the game. When another disgruntled customer said we were cussing it was handled so graciously! She was totally the best bartender around! She cared about us!

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I decided to visit the bar after work.to my surprise the staff was very attentive. Tessie.was the best .! She knew where everything was in town.she was the best part of the experience. If you go to Kc,mo.and you stay at the Adams Mark hotel. You have to go to the bar!

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We arrived on Friday night. The front desk was super friendly when they allowed us to check in early. When we entered our room it was not at all like we had expected. The other reviews said terrible things about housekeeping but our room was great. It was very clean and all the staff we encountered throughout our stay were... More 

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Stillwater, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

We stayed with a soccer group and among the experience were: 1. (3) separate people discovered roaches in their rooms. Two were killed. 2. Suspected bedbugs by itchy players with red marks on their legs. 3. Four rooms had not been cleaned when families check in between 6-8 PM (!) 4. Room keys were given out without any request for... More 

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Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Here for a soccer tournament so I did not select this hotel. The entryway is nice but the hallways and rooms are filthy. Our room had silly string and dried blood on the walls and you get the feeling it hasn't been cleaned well in a long time. Some of our other teammates went to their rooms to find them... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Title pretty much sums up my review. Im kinda of "frequent flyer" & im always promptly well taken care of. Rooms are generally pretty clean & if theres any issues the front desk fixes it without attitude or complaints, Housekeepers are nice and i make sure to visit Tessie down at the bar almost every night. Shes awesome & unlike... More 

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Dave R, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for your kind words and we cannot wait to take care of you in the future. Guest Relations More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Came in for a drink with a friend on business and had a wonderful time. I had TESSIE as my bartender. She had the BEST Attitude AND served a party of 15 with no sweat. Honestly the entire staff was great and friendly. Will be returning soon. Drinks were great and just right.

Was this review helpful? Yes 1
Dave R, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

Tessie IS Great! She exhibits sincere hospitality every day. So glad you had a wonderful time. please return soon. Sincerely, Adam's Mark Guest Relations More 

Omaha, Nebraska
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stay in a lot of hotels for both business and pleasure and this one is close to the bottom of the list. We were put in this property by the organizers of my daughters volleyball tournament. We would not have chosen this hotel otherwise based upon the reviews. The lobby actually looks pretty good but when you get on... More 

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IHGCare, Guest Relations Manager at Adam's Mark Hotel & Conference Center, responded to this review

Dear careerman17, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, please accept our sincere apologies if your stay was negatively affected due to the condition... More 

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