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Adam's Mark Hotel & Conference Center

9103 East 39th Street, Kansas City, MO 64133 (Formerly Holiday Inn Kansas City SE - Waterpark)
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658 Reviews from our TripAdvisor Community

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Fort Collins, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband does seminars about every 4 months at this hotel. The rooms are a nice size with great views. The staff is always friendly! This last visit Angel at the front desk was extremely helpful. She made copies, helped out with some stuff for the seminar, and suggested places that delivered food (the hotel restaurant was closed, but they... More 

Helpful?
1 Thank Janice H
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for your review Janice! We appreciate your continued visits to the Adam's Mark Hotel. We are delighted that so many of our staff members impressed you. I will be sure to pass this on to my management team! Thank you again for staying with us while visiting Kansas City! More 

Ames, Iowa
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a king room on the ninth floor..it was quiet most of the time and very clean. The bed was very soft and "boatlike." We spent 3 nights and all of the nights were pretty quiet except New Years;they were several parties and lots of people...it took us 25minutes to check in. The staff was doing the best they... More 

Helpful?
1 Thank Blitzn2
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for your review of the Adam's Mark! I will agree that the hotel was busy on New Year's Eve and New Year's Day. Regarding your comments on our Wifi, we now have Google Fiber service for our guests. The hotel was in the process of getting that installed over the Holiday Weekend. I hope you visit us again... More 

Sedalia, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice clean rooms, really nice water park inside that the kids will love and great fast and friendly service from Tessie in the lounge. Across the highway from the ballparks and yet close, only about five to ten minute drive to downtown. Will visit again!

Helpful?
2 Thank JeffDavis15
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you Mr. Davis for your comments! We look forward to having you and your family visit again! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed 2 days for over the Holiday. They had a NYE party for the children in the water park! The adults were able to relax as well (and have a few coctails!) TESSIE was the bartender and waitress in the restaurant. She was EXCELLENT! Not only great with the adults but great with the kids as well!

Helpful?
1 Thank Melissa D
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you Melissa for your kind words regarding our Hotel and staff! I will be sure to pass on this to my Food & Beverage Director. We look forward to having you and your family visit again! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016

Came for the food, will be back because the service. I had never been to Casey's before, but the server I had, Linda, was outstanding. She was friendly and helpful when I wanted to know about the popular meals. I ended up getting a Barbecue Bacon Burger, I think it was called, and while it could have been cooked a... More 

Helpful?
1 Thank Ashley M
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you Ashley for choosing the Adam's Mark Hotel! We are delighted that Linda was on staff during your visit. I will ensure that the Restaurant Manager is aware of the great service you received. We look forward to your return visit. More 

Kansas City, Missouri
1 review
1 of 5 stars Reviewed December 31, 2015

Was very excited to get together with my family on New Years day. But Adams Mark {Dump} messed that up. Beautiful suite we had but it was so cold you had to wear a coat, hat and gloves to keep warm. no heat!!. We sat there for 4.5 hours cold. Called the desk 5 times. went down there twice nothing... More 

Helpful?
Thank Pauline R
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you Pauline for your review. I am sorry that you had such a bad experience at the hotel. We really appreciate your feedback and are very sorry for the condition of your guest room. We will take your comments under consideration as we work with the appropriate team members to improve our guest experience.Please contact my Front Office Manager... More 

Travelers are raving about these Kansas City hotels

Oceanside, California, United States
Level Contributor
6 reviews
3 of 5 stars Reviewed December 29, 2015

The employees were extremely nice but, the rooms were never cleaned during my four day three night stay. So nothing was replenished. Thank goodness l brought my own travel coffee pot. The snack bar was open each day but not a great selection. The restaurant and bar area were only open on Friday, Sat. And Sun. I had Free Breakfast... More 

Helpful?
Thank Kim M
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you Kim for taking the time to respond to our guest survey about your recent stay with us at our hotel.. We really appreciate your feedback and are very sorry for the condition of your guest room. We pride ourselves with the level of service we provide and I am disappointed we were not attentive to your needs. Please... More 

North Hampton, New Hampshire
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed December 27, 2015 via mobile

From terrible food and bad service, to a broken AC, this was one of the worst stays ever. We picked it due to the proximity to the ballpark. When we checked in our room was 77 degrees, took hours for someone to see us before deciding to move us to a slightly cooler room. Our meal was terrible, service slow.... More 

Helpful?
Thank littletravellottafun
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2015 via mobile

Great hotel and very accommodating staff. They want everyone to be happy. Thank you to Danielle, Angel and Sue at the front desk. Also, thank you to Amber, Tessie, Ryan and Jazmine in the restaurant/bar. Excellent customer service!

Helpful?
1 Thank Brooke M
Jason M, Executive Director at Adam's Mark Hotel & Conference Center, responded to this review

Thank you Brooke for your review of the Adam's Mark Hotel. I am happy to hear that you had such a great experience while visiting Kansas City. I will be sure to pass on the associate's mentioned to the Management Staff. Thank you again for choosing the Adam's Mark!! More 

Kamrar, Iowa
Level Contributor
15 reviews
4 of 5 stars Reviewed December 14, 2015

We were in town only for the Chiefs game so for this reason the location was exactly what we needed. The shuttle to the game was great but we didn't want to wait for the shuttle back (an incredibly long wait due to traffic). Walking back got us there quicker than the shuttle would have. The only amenity we used... More 

Helpful?
Thank ambjane17
Jason M, Executive Director at Adam's Mark Hotel & Conference Center, responded to this review

Thank you AMBJane for your review. We appreciate you taking the time to give us valuable feedback regarding your stay. I have forwarded your comments to the Engineering staff to look into. If you would please contact my Front Office Manager, Michelle L. with the room in which you stayed, it would be greatly appreciated. Please call 816.737.4791. Again, Thank... More 

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