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Adam's Mark Hotel & Conference Center

9103 East 39th Street, Kansas City, MO 64133 (Formerly Holiday Inn Kansas City SE - Waterpark)
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Adam's Mark Hotel & Conference Center
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505 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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    (151)
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Waverly, Iowa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Sabrina at the front reservation desk was most helpful in checking us in and assisting us in securing other reservations for future dates. The hotel had changed ownership, and reservations I had made had not been switched over. Sabrina took the time to make additional reservations for us. She was friendly, pleasant, efficient and caring.

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

We were in this hotel to go to the rolling stones concert , the lines were extremely long when we arrived but the front desk staff was amazing and helped the situation. When I did arrive to my room the ac was out but it was still cool enough for me being I was going out the door. I stopped... More 

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Oshkosh, Wisconsin
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 days ago NEW

I booked the hotel for a Friday night even though it costs nearly $150. Upon arrival, there was power outage in the hotel due to storm (which I understand). However, I would prefer they call us ahead of time, not only when we arrive and realize we have no place to stay. They cannot confirm when this will be fixed,... More 

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Travelers are raving about these Kansas City hotels

Springfield, Missouri
1 review
1 of 5 stars Reviewed 4 days ago NEW

We chose this hotel for the added experience of the waterpark (which we were never able to use) and we were terribly disappointed. The hotel is in need of serious repair and renovation. In our room the air conditioning was out and so was the fridge. The fridge wouldn't have been a big deal if there wasn't already rotten food... More 

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Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed 5 days ago NEW

I never write hotel reviews, but a stay at the Adams Mark in Kansas City for the Rolling Stones show made me feel morally and ethically obligated to share my thoughts beginning when I booked the room. After booking the room twice because it didn’t send a confirmation email the first time as instructed (never sent an email), I called... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Top Contributor
127 reviews 127 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

First off, I booked this hotel through Expedia. I will probably never use Expedia again. I'm not sure if it was their fault or the hotels since the rep from Expedia I was talking to must have been in an overseas call center because he was very hard to understand. Nice guy, just couldn't understand him. Anyway, the morning of... More 

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Izmit, Turkey
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Tyler, the bell man, showed us great hospitality. He helped us find a market in the middle of the night.I would choose thos hotel just for the great service of such employees. They are lucky to have that kind of employees who make it a high-level service.

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Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

It's an older hotel that doesn't appear to have been updated much. It isn't what I expect from an Adams Mark. That said, the staff at the hotel is excellent. I arrived for the Rolling Stones concert at Arrowhead Stadium to find a chaotic lobby and a check-in line that wrapped around the restaurant/sports bar and was practically into the... More 

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Massena, Iowa
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Our voucher said we had waterpark passes but NOOOOOO they wouldn't honor that due to name change since I booked 4 months ago. We have stayed in Omaha and Des Moines water parks and passes were included in the room rate. We had to get our room key activated 2 times during our stay. We went to eat at Caseys... More 

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Owasso, Oklahoma
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

We found this hotel last-minute on expedia. Looked like it would be a great place, and yes the location was convenient for attending a Royals game... BUT it was FILTHY! We stayed three nights (because we'd already paid on expedia - something I'm going to try to contest) and in that time housekeeping NEVER visited our room unless we called... More 

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