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Adam's Mark Hotel & Conference Center

9103 East 39th Street, Kansas City, MO 64133 (Formerly Holiday Inn Kansas City SE - Waterpark)
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Adam's Mark Hotel & Conference Center
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Adam's Mark Hotel & Conference Center
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470 reviews from our community

Traveler rating
    135
    96
    96
    71
    72
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223
47
13
62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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A TripAdvisor Member
1 of 5 stars Reviewed 2 days ago NEW

The only reason it gets a 1 is the food was okay. The rest of our visit not so much. It was not busy and there were tons of servers but none wanted to help us. The waiter took our order and we didn't see him for an hour. The host was nice and checked on our order but it... More 

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3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

This will not be our first choice to stay at when in KC. The hotel was nice and clean but the customer service was not great. I expect clear communication from the time I reserve a room until the time I leave. The first issue would be that my confirmation email said that I could cancel and that I couldn't... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great room, close to Kauffman Stadium. Shuttle available to Kauffman Stadium. Waterpar pretty costly. Close to Denny's restaurant, we did not use room service. Hotel staff courteous, reservations easy to make.

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Wichita, Kansas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Adam's Mark has been in Kansas City for a few decades now, and we used to go there when our children had sports tournaments of various sorts in the KC metro area. It was and still is also very convenient to the Kaufman and Arrowhead Stadia, featured a good restaurant, and now also has a waterpark with a long... More 

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Salina
Top Contributor
109 reviews 109 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We chose this hotel because frankly, it was the only hotel with a vacancy over Memorial Day weekend during a home baseball series. We will never stay here again. Just after I made the non-refundable reservation, I read that there had been a shooting death on the property a few days prior and the gunmen had escaped into the woods.... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

The room was clean and detail oriented.  We had asked for some additional supplies as we had or kids with us and had the opportunity to meet Lisa Dugan.  She was very attentive and saw to it we had everything we needed during our stay.  Its not often you meet someone who is adamant about ensuring customer service is number one. Thanks Lisa... More 

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1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Tessie the bartender was absolutely wonderful As we're all of th e bartenders. Tessie served out food and was very friendly and attentive. On the other hand, the restaurant manager in training was rather rude and could take a lesson from Tessie!

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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

we were going to the royals game so stopped in to check out the hotel and waterpark. Walked around to look at outside pool and employees are getting high in their car right there with smoke and stench coming out of car. Uniforms on right on property with people walking around and other employees going in and out.. They laugh... More 

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St john, ks
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I would stay here again especially if going to a game or want something fun for the kids to do. They offer a free shuttle to and from the game. Coco Keys is very fun but can get very crowded during peak times. My only complaint is that they sell parking places in their parking lot to people looking for... More 

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Papillion, Nebraska
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed at the Adam's Mark after watching the Royals play. We have enjoyed the closeness to the Sports Complex, and the shuttle. However, we were disappointed by the overpowering musty odor in the room, and awoke to find our clothes damp. The coffer maker was missing the tray that holds the filter pack and could not... More 

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