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All 110 Kansas City hotels

Residence Inn Kansas City Airport

3.0 of 5 Hotel   |   10300 North Ambassador Drive, Kansas City, MO
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Residence Inn Kansas City Airport
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83%
Ranked #24 of 110 Hotels in Kansas City
Certificate of Excellence 2014
A recent review
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125 reviews from our community

Traveler rating
    76
    28
    8
    9
    4
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55
15
6
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have been staying at the Residence Inn at the KCI Airport for almost three week...extended stay...I have thoroughly enjoyed Kelly in Housekeeping on the 4th Floor...I look forward to seeing her everyday...I have become very close to her...no matter what request I ask of this exemplary employee...she goes above and beyond my requests in a very timely manner and... More

Was this review helpful? Yes
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Hi Shelly K - Wow!! Thank you so much for taking the time to compliment one of our employees! I'm glad to read you are enjoying yourself while staying with us. It's also wonderful to see that our service execution has gone above and beyond! Thank you again, Michael McFarland Guest Services Manager 816-741-2300 michael.mcfarland@Jqh.com More

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here for about a week on business travel. This hotel has a hot breakfast and a hot dinner included in the room rate which is great if you are traveling on a budget. The rooms are spacious and comfortable. It is not far from some shopping centers and the downtown area.

Was this review helpful? Yes 1
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

WikiT - Thank you for taking the time to give us a great review on TripAdvisor! We have been working very hard trying to enhance our breakfat and dinner variety. I'm glad to see the hard work is paying off with guests such as yourself. I hope to see you again in the future! Thak you, Michael McFarland Guest Services... More

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came to KC for a week and were booked at another hotel...we quickly checked out of it and checked in here, and we are so glad we did. The room was clean and spacious. The free breakfast and dinner were nice. I would stay here again, and probably will in the near future. They have a shuttle to anywhere... More

Was this review helpful? Yes
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Jgallen33 - Thank you for taking the time to give us a great review on TripAdvisor! I'm sorry to hear you had a bad experience at the first hotel but I'm glad to hear you had a great one here! We have been working hard on training our staff on new (and existing) policies and making sure we keep our... More

Marblehead
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having traveled for business extensively and staying at many Residence Inns across the country I was blown away by the comfort and little touches in the suite we had. The bedroom felt like the full service Marriott or Renaissance properties and was immaculate. The free food served was unusually good and if we did not have a business dinner offsite... More

Was this review helpful? Yes
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Marblehead Family - Wow! Thank you for the kind words on TripAdvisor! I guess I am a little biased but I agree, this is the "nicest Residence Inn on the planet"!! I'm glad to read that you had a great stay with us. We just recently started the cookie program. It for sure is not a Marriott standard it's just... More

Knoxville, Iowa
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 28, 2014

We stayed at this property the night before leaving on a business trip. When we checked in there were fresh chocolate chip cookies on the desk. We were given a Suite upgrade and notified that dinner was being served shortly! Impressed with the cleanliness of our room! We also received a personal note from the Customer Service Manager upon check... More

Was this review helpful? Yes 1
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Charity F - Thank you for taking time to give us an excellent review on TripAdvisor! After reading your review it looks like you like us ... you *REALLY* like us!! :) I like to think that from the chocolate chip cookies, welcome letter or room quality it's the little things in life that mean the most. I'll make sure... More

Everett, Washington
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed July 25, 2014

Best part about this hotel is that the beds are very comfortable... and I'm pretty picky. When I arrived they had free beer and wine in the lobby (nice touch), serving free dinner and playing bingo. Overall this place has more of an apartment complex feel than a hotel. If you like free meals, this is the place for you.... More

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ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Jaelyte - Thank you for taking the time to complete a review on TripAdvisor! Although (as you say) you're a picky person it sounds like you had an enjoyable time when you were here -- from our popular "evening social" to your room setup! We hope to see you again soon! Michael McFarland Guest Services Manager 816-741-2300 michael.mcfarland@jqh.com More

Gypsy
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

Stayed there for over 30 days. Staff was great , Kelly is the best house keeper around. Always willing to help out. Stayed in a two room suite that had plenty of room for two adults, two kids, one dog, and two cats. Would definitely stay there again.

Was this review helpful? Yes 1
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Cranker422 - Thank you for taking the time to give us an excellent review on TripAdvisor! I'm glad you and your family had an enjoyable experience while here for such an extended stay. Kelle is brand new to join our team of Housekeepers and I will certainly pass along the great review for her! Hopefully we will see you again... More

Madison, Wisconsin
Top Contributor
60 reviews 60 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed July 9, 2014

The staff here is very professional and friendly. The common areas are clean and spacious...BUT our suite was not cleaned very well. In fact, it was just plain gross. Let me start by saying that this hotel has always been a solid standby for our family of 5 while traveling through the Kansas City airport area. We have stayed here... More

Was this review helpful? Yes 3
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

blessedbunch5 - Thank you for taking the time to complete a review on TripAdvisor. I am very pleased to see that you had yet another enjoyable experience with our staff and and common areas. We work very hard with on-going training and improvements throughout the hotel. I have connected with our Housekeeping Manager, Robin Fletcher, in regards to your concerns... More

1 review
5 of 5 stars Reviewed July 1, 2014

I too am staying at this hotel long term, over 300 hundred days. While the underwear king below seems to blame the hotel, the laundry room is a community laundry room where thousands of guests come and go, so it probably was not the hotels fault. From my experience the staff has been nothing but helpful and often times going... More

Was this review helpful? Yes
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Kyle C - Thank you for taking the time to write a GREAT review on TripAdvisor. I'm pleased to read that you have had an enjoyable time during your 300+ night stay with us. We have many guests, like you, that consider us a home-away-from-home. We work hard to provide the best service to our guests and it's very nice... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 12, 2014

Me and my girlfriend are currently staying here on an extended stay (more than 100 nights). She made the laundry a month ago and got all of her underwear stolen! We reported it to management and they did nothing about it and seemed to not even care (implied that they did not believed us). We let this go through hoping... More

Was this review helpful? Yes 2
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

ChuyGonzo - Thank you for taking the time to review our property on TripAdvisor. I'm sorry to read that you have had a bad experience in our public laundry facility. I would like to remind you that I am one of the Managers your girlfriend and you spoke with in regards to the laundry incident. I remember apologizing to both... More

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Additional Information about Residence Inn Kansas City Airport

Address: 10300 North Ambassador Drive, Kansas City, MO
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Kansas City Airport 3*
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Also Known As:
Residence Inn Kansas City Airport Hotel Kansas City
Kansas City Residence Inn

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