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Residence Inn Kansas City Airport

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10300 North Ambassador Drive, Kansas City, MO
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Residence Inn Kansas City Airport
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Residence Inn Kansas City Airport
Residence Inn Kansas City Airport
Residence Inn Kansas City Airport
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141 reviews from our community

Traveler rating
    84
    33
    11
    9
    4
See reviews for
60
17
8
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Atwater, California, United States
Top Contributor
63 reviews 63 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've learned to expect ... and always receive from Residence Inn ... great service, a clean and fresh room... and a hearty breakfast. I got all of that from Residence Inn at Kansas City Airport for the one night I was there. They had a full house as it was Friday night of Easter break and a lot of kids'... More 

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ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Sandra P - Thank you for taking the time to complete a TripAdvisor review on our Hotel! I'm glad to see you had a great stay with us on one of our busiest nights. Our staff work hard to provide you with all of those great Residence Inn "things" that you have come to know. I have to agree with... More 

Utah
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

This hotel was amazing. Amazing! We arrived and were early. They found us a room and our stuff got settled. I was off at a conference in their business services area. When finished I was able to see the room. Clean. Comfortable. The room had EVERYTHING I left at home (dishwasher, refrigerator, cooktop, microwave) and even a few things I... More 

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ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Tina H Wow (back at you)!! Your TripAdvisor review is amazing! Thank you for all of the kind words you had to say about the property and my team. We really work hard at providing our guests with the essential things to relax and enjoy a stay with us. I hope you come back again soon! Our renovation is underway... More 

Omaha, Nebraska
Top Contributor
128 reviews 128 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 11, 2015

Large lobby and evening reception/breakfast space is spacious. Rooms are comfortable but all areas will appreciate the update planned for this year. The TV did not work in our room. Maintenance man Cody arrived quickly and was sorry he couldn't fix it and didn't think he had any others. After talking with Lisa at the desk she worked to get... More 

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ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Shirley K - Thank you for taking the time to give us a TripAdvisor review! You are correct, Lisa and Cody are great employees and I'm glad to see they were able to help you with any concerns you might have had. I'm also very glad to read that you enjoyed our evening reception, The Mix! We work hard at... More 

Vicenza, Italy
Top Contributor
156 reviews 156 reviews
19 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed January 30, 2015

Was sent to stay here for a work trip for three weeks. Had a long flight and the shuttle driver helped me up to my room with bags! I was greeted in my room by a bag of microwave popcorn and the ability for them to go get me groceries - how nice! Paul Mitchell beauty products - thank you... More 

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ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

jmlucas33 - Thank you for taking the time to give us a great review on TripAdvisor! I was pleased to read your great comments on the hotel and features we provide our guests! Beginning in April we undergo a full renovation and hopefully that will provide those extra storage spaces under the sink you mentioned. We also will change the... More 

Detroit, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 24, 2015

Ugh. We've (my husband, two children, and I) stayed at the Residence Inn Kansas City Airport a LOT since July 2014 and keep having the same experiences at the front desk. Beyond checking in, rarely does anyone smile or acknowledge us. I've had a couple experiences where the receptionist was downright rude. The day time maintenance staff is very friendly... More 

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ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

karenamh - Thank you for taking the time to leave a comment on TripAdvisor! I'm so glad to see that you gave us high rankings with our maintenance and houskeeping departments! I know our employees work hard to maintain quality and guest satisfaction. I'll make sure to touch base with the Front Desk. Typically this particular department scores very high... More 

Seoul, South Korea
2 reviews
4 of 5 stars Reviewed January 24, 2015

The staff was friendly and always responsive to our requests and inquiries. The maintenance staff was four for four having to address maintenance issues both in our room and common areas. They were always polite, quick to respond, and met our needs completely. While beginning to show some wear on things such as carpet in the room, the entire hotel... More 

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ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

dodjaharve - Thank you for taking the time to complete a very nice TripAdvisor Review! I'm glad you had a nice stay here at the hotel and was pleased to see that our staff (from the Front Desk, Housekeeping, Maintenance and Kitchen) helped make your stay a memorable one. Yes, you are correct when noticing that our carpet and other... More 

Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed December 7, 2014

Great location and friendly staff Clean and smelled nice. No troubles check in was fast and easy. Bed was comfy and sheets crisp. Pool clean towels available Carpet no stains. Curtains smelled clean I'll be back again and again Keep it up your all great.

Was this review helpful? Yes
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

AlbertM - Thank you so much for taking the time to write a TripAdvisor for our property! I'm glad to read that you thoroughly enjoyed your stay from start to finish. I'll be sure to pass along the great comments to our staff. Until next time, Michael McFarland Guest Services Manager 816-741-2300 michael.mcfarland@jqh.com More 

San Diego, California
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 2, 2014

My wife and I stayed here twice within one week's time frame. The property is quite large. For your convenience, I'm going to list the positives and negatives below based on our two stays. Positives: 1. Very friendly, professional and helpful staff. 2. Good complimentary breakfast. 3. Good size suites. 4. Good complimentary supper (not dinner) from Monday through Thursday... More 

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ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

yes2tennis - Thank you so much for taking the time to write a review on TripAdvisor! I'm glad to see that even though you rated us a 3 out of 5 you had some very strong and positive comments on your overall stay (arrival experience, breakfast / supper and shuttle service)! I too agree that the hotel is a little... More 

Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 2, 2014

We used the hotel as we were going through the city, the hotel is a very good choice, looks new, is clean, and amenities are convenient. I would strongly recommend this option. It was a great price for 5 of us.

Was this review helpful? Yes
ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

BetoM - Thank you for taking the time to complete a great TripAdvisor review of our hotel! I'm glad you enjoyed your stay and found that everything was in order from your arrival to departure. We look forward to seeing you again in the future! Thank you, Michael McFarland Guest Services Manager 816-741-2300 michael.mcfarland@jqh.com More 

Kirksville, Missouri
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 18, 2014

I have been staying at this hotel for years, and while it's always comfortable and clean, the age is definitely starting to show. Fraying carpet, stained couches and so on. Despite all of this, the staff is always friendly and helpful, and the one bad employee experience I had was quickly and professionally addressed by the manager. It could definitely... More 

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ResidenceInn-MCI, Guest Relations Manager at Residence Inn Kansas City Airport, responded to this review

Sean A - Thank you for taking the time to complete a TripAdvisor review! As you noticed, yes, our furnishings and overall appearance are not up to "Marriott standards". I'm pleased to inform you that we have a $4 million dollar renovation scheduled for April 2015! We are changing / upgrading just about everything with the hotel and are very... More 

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