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Holiday Inn Aladdin

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1215 Wyandotte Street, Kansas City, MO 64105 (Formerly Citi Centre Plaza Hotel & Aladdin)
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Holiday Inn Aladdin
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Holiday Inn Aladdin
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373 reviews from our community

Traveler rating
    91
    136
    92
    29
    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Aladdin
See the most recent reviews
Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 27, 2012

I would say elegant style ! Boutique interior,magic maker receptionist ! but here it comes an issue,I stayed here in December 2011 for my buisness meeting ...It was cold and sook semeed like thermostat took forever to change ...upon repeated requests the technician showed up and eneded up explaining how to use thermostat !!!! seriously they need to change the... More 

Was this review helpful? Yes
mgangle, Guest Relations Manager at Holiday Inn Aladdin, responded to this review

Thank You for taking the time to review our hotel. We are always happy to get the chance to hear about the experience our valued guests have had while staying with us. We are so proud of our 1920's boutique hotel, that happens to be a Nationally Registered Historic building, but we do know that a part of being an... More 

Kansas City, Kansas
1 review
5 of 5 stars Reviewed January 23, 2012

Everything about my stay at Holiday Inn Aladdin was exceptional! From them moment I pulled up, I knew this was going to be a wonderful experience. Valet service was the same price as self parking which made parking extremely convenient. For the moment I entered the lobby, they offered me a complimentary glass of champagne to sip on while they... More 

Was this review helpful? Yes
mgangle, Guest Relations Manager at Holiday Inn Aladdin, responded to this review

What a wonderful compliment! Thank you for your kind words and for the opportunity to serve you while in Kansas City. We work hard to make each guests stay as wonderful as yours and we are very pleased all of our hard work accomplished that goal. Please remember us on your next trip to Kansas City. Kindest Regards, Shara Smith-Williams... More 

Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 22, 2012

This hotel seems to have been renovated recently but the building still shows its age, the carpet and beds especially just seem a little ratty. I didn't make a huge deal about these things to management since I was getting an event discount. But with no breakfast or parking included and wifi that doesn't work this hotel is certainly not... More 

Was this review helpful? Yes 1
mgangle, Guest Relations Manager at Holiday Inn Aladdin, responded to this review

Thank you for your review. I know you have so many choices of hotels and I appreciate you taking the time to let us know about your recent stay at the Aladdin Hotel and Spa. I take the guests experience very seriously and sincerely apologize that your stay in our hotel was not what you, nor I, expected. I have... More 

Wichita, Kansas
Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 10, 2012

This is an historic hotel that has been updated. I found the room to be very comfortable and the elevators were VERY fast! My only gripe was the room was freezing (and took FOREVER to get warm). The staff was very friendly and helpful in finding me places to eat, and they provide free champagne at check in. The restaurant... More 

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mgangle, Guest Relations Manager at Holiday Inn Aladdin, responded to this review

As always thank you for taking the time to review our hotel, every review helps us to better understand how we can satisfy the needs and desires of our guests. It's wonderful to know that our team was able to give you the service you required to have a wonderful experience at the Aladdin. From our food and beverage to... More 

El Paso, Texas
1 review
4 of 5 stars Reviewed December 30, 2011

GREAT location. Got this place on Hotwire, so our bang for our buck was awesome. I don't think I would pay full price, though. Our room with 2 beds was decent, a bit on the small side. It's a nice, elegant, charming old school hotel. I would recommend it. There were some bad things however: our tv remote was missing... More 

Was this review helpful? Yes
IHGCare, ihgcare at Holiday Inn Aladdin, responded to this review

Dear Fetarin, Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced with your room. I will follow up with the executive housekeeper to ensure that similar incidents won't happen again. Again, thank you for staying with us and we hope to serve you in the future. Regards, Brenda J.... More 

Issaquah, Washington
Top Contributor
68 reviews 68 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 22, 2011

The Aladdin is a cute, quaint historic hotel in downtown KC. It sits in the shadows of all the large, commercial hotels downtown but its personality wins out. I stayed here on a family trip. I checked in and was offered a free glass of champagne. My room was nice, on the smaller size with a window that faced a... More 

Was this review helpful? Yes
mgangle, Guest Relations Manager at Holiday Inn Aladdin, responded to this review

Thank You for taking the time to review our hotel. As always it's wonderful to hear about the good experiences of our valued guests. I realize that as a downtown hotel the view on certain floors leaves something to be desired. However, we do try to make sure that while our guests are with us the lack of a view... More 

York, PA
Contributor
20 reviews 20 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 13, 2011

Stayed here for 4 nights over Thanksgiving. Everything was adequate, however the maid service is marginal, as is the front desk staff. Probably wouldn't stay here again, just because of the hassle of valet parking, and the additional $60 it cost us, which we were unaware of when we booked here.

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Ames, Iowa
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 11, 2011

This wa a nice stay. Very nicely decorated. Easy parking for $12 a day right across the street. No walking outside in the rain. There was a super loud party going on but once we called the front desk it was instantly quiet. Great shower!

Was this review helpful? Yes
mgangle, Guest Relations Manager at Holiday Inn Aladdin, responded to this review

Thank you for taking the time to review our hotel. We are always happy to hear about the experiences of the people that have allowed us into their lives for a short time. We would like to apologize for the brief disturbance in your stay and are happy that our team was able to respond to your need for quiet... More 

Kansas City, Missouri
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 5, 2011

We live in KC and booked here for a night away from everything. Big mistake. Upon check in, front desk staff person was very distracted and not welcoming. Didn't tell us anything about the hotel features except to tell us 3 times that it is a non smoking hotel and we would be fined if we smoked....um, my husband and... More 

Was this review helpful? Yes
Shara S, Guest Relations Manager at Holiday Inn Aladdin, responded to this review

Let me first start by apologizing that your staycation was marred by key issues. As a team we try very hard to make the guests stay as enjoyable and easy as possible, hence the personal escort back to your room in order to expedite your room entry. We in no way were trying to imply that you were ill equipped... More 

Saint Joseph, Missouri, United States
1 review
2 of 5 stars Reviewed November 22, 2011

I would like to start with the fact that the front desk crew should be some what friendly and not unprofessional. Mr. J. -- was the rudest person I have dealt with in a front desk type setting. We first waited through a lot of information that ended up being a run around for over 45 minutes in the lobby.... More 

Was this review helpful? Yes
Shara S, Guest Relations Manager at Holiday Inn Aladdin, responded to this review

I first want to start by saying that I apologize for the negative experience you had during your check in. All of our front office associates pride themselves on being courteous and professional throughout all interactions with the guest. Regardless of what the issues at check in may be, whether it be a billing issue or a room type issue,... More 

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