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Holiday Inn Aladdin

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1215 Wyandotte Street, Kansas City, MO 64105 (Formerly Citi Centre Plaza Hotel & Aladdin)
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1 room 1 guest
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Holiday Inn Aladdin
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396 Reviews from our TripAdvisor Community

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Traveler rating
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    149
    94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful!! Many of my guests for our wedding stayed at this hotel and had rave reviews about great service!! It was also a pleasure emailing with Lacey Barrett regarding getting a block set up for guests on my wedding website. She was more than accommodating!!

Was this review helpful? Yes 1
Denver, Colorado
1 review
4 of 5 stars Reviewed 3 weeks ago

My family and I had a great experience at this hotel! We checked in early, and as soon as the woman at the front desk saw our two girls, she called them over and gave them each a card game, a coloring book, and a pack of crayons. The girls were thrilled. Our room was clean and comfortable. The staff... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are so glad you and your family had a great experience. We would like to invite you back any time! All the Best, Sarah DeVault Director of Sales and Marketing More 

Kansas City, Kansas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was kind of skeptical about staying here as a boutique hotel. I'm thinking I'm not a boutique hotel person but I heard it was nice and thought why not. I am so glad we did, the customer service was dynamic the room was awesome. Location was great. I would stay here over and over again. Loved it!!

Was this review helpful? Yes 1
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are thrilled you loved your experience, and would love to host you again! All the Best, Sarah DeVault Director of Sales and Marketing More 

Waukee, IA
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night while in town for a Rush concert. Was close to the Sprint Center and P&L District. Didn't see a lot of the hotel, but the room was good sized and clean. Clean bathroom. Comfortable beds. Was quiet and shades kept out all light. Staff was friendly. Valet parking service was quick. There was construction around the area,... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are happy you enjoyed your stay with us, and hope to see you for the next Rush concert in KC! All the Best, Sarah DeVault Director of Sales and Marketing More 

Oklahoma City, Oklahoma
1 review
2 of 5 stars Reviewed July 29, 2015

Maybe the smallest room ever. No water pressure in shower, given the excuse "it's a historic hotel". Took card for incidentals but ended up CHARGING MY CARD. The kicker is when I get back home and try and call the hotel the receptionist hung up on me TWICE. so now I have a formal complaint into the corporate office. I... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. I apologize that the room did not meet your expectations. I have been working with my team to try and determine what happened with your credit card. After further investigation, I was able to determine that we authorized it for the standard $50 for incidentals, which is our (and every hotel's) policy. I apologize that... More 

Collinsville, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2015

The hotel is a wonderful Historical building. Very well kept up and current décor, while maintaining the historical preservation. The onion soup was amazing and so was the appletini. The staff was very courteous and helpful.

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are so happy that you enjoyed your stay with us, and we agree with you on the onion soup and appletini! We hope to see you the next time your travels bring you to downtown KC! All the Best, Sarah DeVault Director of Sales and Marketing More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 23, 2015

Close to everything downtown. Rooms are small but clean and updated. Staff was very friendly. Valet was quick. Room rate included breakfast and a free drink on arrival. I was expecting a mixed drink or beer from the bar. It is champagne, so we passed on the drink. Breakfast was a $15 voucher for the restaurant. I chose the buffet,... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are so glad that you enjoyed your stay with us! We would love for you to come back on your next visit to KC. All the Best, Sarah DeVault Director of Sales and Marketing More 

Glen Ellyn, Illinois
2 reviews
4 of 5 stars Reviewed July 19, 2015

The Holiday Inn Aladdin in downtown Kansas City, MO was everything I was hoping for in a weekend getaway. I read other reviews before the stay and took advice I read here. I asked for an upper floor corner room and got room 701. Yes, the hotel is old, but it is lovely. The lobby was small and busy, and... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are thrilled that you had a wonderful time at our quaint little gem in the heart of downtown KC! We sincerely hope to have you back the next time your travels bring you to our great city! All the Best, Sarah DeVault Director of Sales and Marketing More 

Canada
Level Contributor
1 review
4 of 5 stars Reviewed July 18, 2015

We spent 4 nights at this hotel. Great location and the valet service was quick. 2 complaints: A few times we called down for the valet and the car was ready before we made it downstairs and the car was left UNLOCKED out front of the hotel with the valet person now inside. Makes me wonder if it was even... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We sincerely appreciate your feedback about your experience. I would personally like to speak to you about your valet and housekeeping experiences so I can gather more information to address with specific team members. Please contact me at your convenience. All the Best, Sarah DeVault Director of Sales and Marketing sdevault@hialaddin.com 816-421-8887 - direct More 

omaha
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

The Aladdin is our go-to hotel in KC. Close to everything downtown---great restaurants, a fabulous grocery, the Sprint Center, performing arts centers. The staff is always welcoming and helpful. This is not a large, modern, cookie cutter hotel---if that's what appeals to you.It's an art deco building, creating a boutique hotel, with quirks due to the age of the building.... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are thrilled that you love the hotel as much as we do! Please come back and stay with us on your next visit to downtown KC! All the Best, Sarah DeVault Director of Sales and Marketing More 

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