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Holiday Inn Aladdin

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1215 Wyandotte Street, Kansas City, MO 64105 (Formerly Citi Centre Plaza Hotel & Aladdin)
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Holiday Inn Aladdin
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392 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oklahoma City, Oklahoma
1 review
2 of 5 stars Reviewed 2 days ago NEW

Maybe the smallest room ever. No water pressure in shower, given the excuse "it's a historic hotel". Took card for incidentals but ended up CHARGING MY CARD. The kicker is when I get back home and try and call the hotel the receptionist hung up on me TWICE. so now I have a formal complaint into the corporate office. I... More 

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Collinsville, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is a wonderful Historical building. Very well kept up and current décor, while maintaining the historical preservation. The onion soup was amazing and so was the appletini. The staff was very courteous and helpful.

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Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to everything downtown. Rooms are small but clean and updated. Staff was very friendly. Valet was quick. Room rate included breakfast and a free drink on arrival. I was expecting a mixed drink or beer from the bar. It is champagne, so we passed on the drink. Breakfast was a $15 voucher for the restaurant. I chose the buffet,... More 

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Glen Ellyn, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

The Holiday Inn Aladdin in downtown Kansas City, MO was everything I was hoping for in a weekend getaway. I read other reviews before the stay and took advice I read here. I asked for an upper floor corner room and got room 701. Yes, the hotel is old, but it is lovely. The lobby was small and busy, and... More 

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Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are thrilled that you had a wonderful time at our quaint little gem in the heart of downtown KC! We sincerely hope to have you back the next time your travels bring you to our great city! All the Best, Sarah DeVault Director of Sales and Marketing More 

Canada
4 of 5 stars Reviewed 1 week ago

We spent 4 nights at this hotel. Great location and the valet service was quick. 2 complaints: A few times we called down for the valet and the car was ready before we made it downstairs and the car was left UNLOCKED out front of the hotel with the valet person now inside. Makes me wonder if it was even... More 

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Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We sincerely appreciate your feedback about your experience. I would personally like to speak to you about your valet and housekeeping experiences so I can gather more information to address with specific team members. Please contact me at your convenience. All the Best, Sarah DeVault Director of Sales and Marketing sdevault@hialaddin.com 816-421-8887 - direct More 

omaha
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Aladdin is our go-to hotel in KC. Close to everything downtown---great restaurants, a fabulous grocery, the Sprint Center, performing arts centers. The staff is always welcoming and helpful. This is not a large, modern, cookie cutter hotel---if that's what appeals to you.It's an art deco building, creating a boutique hotel, with quirks due to the age of the building.... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are thrilled that you love the hotel as much as we do! Please come back and stay with us on your next visit to downtown KC! All the Best, Sarah DeVault Director of Sales and Marketing More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel room was very neglected, clean but neglected broken tile in the bathroom, and AC that didn't work, peeling wallpaper, furniture that needed to be replaced. On a good note the room was quiet the staff was Great and the bed was comfortable. We normally stay in the downtown area in older hotels next time my moneys on one... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. I sincerely apologize that you did not enjoy your stay with us. I would really like to know more about your experience, including your guest room number so we can address your comments immediately. Please contact me at your convenience; as I would like to compensate you as well. All the Best, Sarah DeVault Director... More 

Liberty, Missouri
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

This was a great little boutique hotel to stay at after a birthday party celebration in the power & light. It had everything you would need to get ready and paint the town. If you are out for a special occassion and don't want to worry about getting a designated driver....then getting a decent priced room here is the way... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are so glad you decided to "take the elevator home" as we like to call it! We hope to have you back the next time your adventures are in downtown Kansas City! All the Best, Sarah DeVault Director of Sales and Marketing More 

Bonita Springs, Florida
Level Contributor
293 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked this hotel through a last minute deal on Expedia. Promised a boutique hotel in Plaza area with at least a 3.5 Star rating. Didn't know name until I had paid my $70. Great value for that price. Renovated hotel. Good tv. Free wiFi. Wolfgang Puck coffee in room. Drawbacks: Very, very low ceilings. In room. In hallways. In lobby.... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. I sincerely appreciate the feedback regarding your experience with the Valet parking, and breakfast. You are able to order the buffet or from the menu - it is your choice, and I will follow up with our team to make sure this is happening. We hope to have you back the next time you are... More 

Minneapolis, MN
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We picked the Aladdin after being unable to book the President. We were pleasantly surprised. There are only two on-street parking spots directly in front of the hotel for use when checking in. On check-in, we were given a complimentary glass of champagne. As IHG club members, we were also given the option of extra points, a snack bag or... More 

Was this review helpful? Yes
Sarah D, Director of Sales at Holiday Inn Aladdin, responded to this review

Thank you for your review. We are glad the other hotel was sold out and you were able to give us a try! We hope that we are your first choice next time! All the Best, Sarah DeVault Director of Sales and Marketing More 

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