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All 110 Kansas City hotels

Holiday Inn Kansas City Airport

3.0 of 5 Hotel   |   11728 N Ambassador Dr, Kansas City, MO 64153
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83%
Ranked #27 of 110 hotels in Kansas City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
XerkUSA USA
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  • Reviews (93)
  • Photos (41)
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93 people have reviewed this hotel

Traveler rating
    42
    30
    11
    3
    7
See reviews for
19
9
13
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
USA
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very, very busy but not too busy to be very helpful. Front desk staff was great. The room was fine and clean. Yes, it could use some maintenance on the walls, etc, but it is not excessive. Great shuttle service and you can "park and fly" in a secure, lighted parking lot instead of out and away... More

Was this review helpful? Yes
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear XerkUSA! Thank you for your survey and for providing us the opportunity to serve you during your recent stay in the Kansas City area. Also, thank you for your kind comments about our Front Desk staff and Van Drivers. I will most certainly pass your comments on and share with our entire Holiday Inn family. We apologize if you... More

Greenbank, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice short stay here. The staff was super friendly and the room was terrific. It had been remodeled and is very clean and appealing. The bed linens felt luxurious. It is a breeze to get to the airport from here. We didn't eat there so can't advise on that. Definitely would stay there again when in town.

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1 review
1 of 5 stars Reviewed 4 weeks ago

Arrived for a convention on Friday afternoon, wasn't able to check in and get a room till after 5pm. Went to the restaurant for dinner, only 1 waitress, and she wasn't in a hurry to do anything. Restaurant was full, again there was a convention next door. The staff acted like they had no expectation of being busy, despite knowing... More

Was this review helpful? Yes
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Jon B, Thank you for your recent review of our property and please accept our sincere apologies for any discomfort or dissatisfaction experienced with your stay. We anticipated the level of business volume with the convention group and thought we had staffed accordingly based on the food events taking place at the Expo Center. Obviously, more people chose to... More

Houston, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 4, 2014

This hotel is in a good location right by the airport and about 15 min to downtown. Check in was a breeze and the room was fine. It has not been remodeled to have the new holiday Inn rooms but it was comfortable. The only complaint would be the hallways. They had tons of scuff marks and needed painting. Otherwise... More

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mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Andrew, Thank you very much for your post and letting us know about your recent stay with us and that your comments are very much appreciated. We are quickly working to paint and remove scuff marks and feel very confident that on your next visit you will see a positive difference. Again, thank you for making the Holiday Inn KCI... More

Amsterdam, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 27, 2014

By far a 5 star hotel. The font desk staff was very accommodating and provided lots of information about the area. The room was squeaky clean and fresh. I encourage anyone staying near the airport to use this hotel.

Was this review helpful? Yes
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Adirondack Chad, Thank you for your post and sharing your enjoyment with our facility. Please be assured that we will share your comments with all of our team members and we look forward to hosting you again when you next visit our area. Have a great summer and safe travels! THE HOLIDAY INN KCI AIRPORT Michael B. Rose, CHA... More

Denver, Colorado, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed April 27, 2014

We few in early Friday for an event at the expo center. The shuttle picked us up from the airport after a quick call to the hotel. The front desk got us checked in quickly, explained where things were in the hotel and the card worked when we made it up to our room. We played in the pool, the... More

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mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Josef Z! Thank you for your review and allowing us the opportunity to host you on your recent visit to the Kansas City Airport area. Please accept our sincere apologies for the lack of service you described in regard to your breakfast and dinner experiences. Please be assured we will share your comments with our entire food staff and... More

Manitou Springs, Colorado, United States
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 16, 2014

It was our halfway stop to the Chicago area. The staff was extremely helpful. The room was clean and well appointed. The breakfast buffet was fresh with great fruits eggs and meats. I would definitely recommend stopping here. Priced right as well as food and drinks.

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2014

I was attending a trade show at the KCI Expo, and this hotel was very convenient. It is right next to the Expo center. They serve breakfast and dinner, but no lunch unfortunately. They were also very helpful and accommodating when I requested a refrigerator in my room to store my breast milk while I was traveling. The staff was... More

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Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2014

Stayed here on a weeknight for business. Outside of the walls being seemingly paper thin, the room was clean and modern and met expectations. Very close to the airport, and more modern that some of the other choices in the area. Overall, recommended.

Was this review helpful? Yes 1
Brookfield, Missouri
2 reviews
5 of 5 stars Reviewed March 10, 2014

My family (3 kids and 2 adults) stayed at the Holiday Inn at the airport in Kansas City, Missouri on Wednesday, February 12. The hotel staff greeted us with a smile immediately when we walked in the door. Our service was fast and friendly, whether we asked for extra towels or just hung in the comfy lobby. We ate at... More

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Additional Information about Holiday Inn Kansas City Airport

Address: 11728 N Ambassador Dr, Kansas City, MO 64153
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Kansas City Airport 3*
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Also Known As:
Holiday Inn Kansas City Airport Hotel Kansas City
Kansas City Holiday Inn

41 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Best Value Hotel in Kansas City #19 Business Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn KCI Airport is connected by exterior walkway to the KCI Expo Center. A shared 300,000 SF parking lot offers guests complimentary parking. Opening in 2006, the Holiday Inn KCI Airport is a 2011 Torchbearer award winner and a 2010 Newcomer of the Year award winner with Intercontinental Hotels Group. ... more   less 
Number of rooms
141

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