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Holiday Inn Kansas City Airport

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11728 N Ambassador Dr, Kansas City, MO 64153
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Holiday Inn Kansas City Airport
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Holiday Inn Kansas City Airport
Review This Hotel

127 reviews from our community

Traveler rating
    54
    41
    18
    5
    9
See reviews for
26
11
14
67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (24)
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Senior Contributor
22 reviews 22 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The girls and I (and the newest addition to our family -10 week old little man) went to a girls conference and this hotel was the hotel chosen by the conference staff to stay in. The front desk people were quite nice and accommodating. They loved the baby :) The small resturant had excellent breakfast! I have never left a... More 

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Marysville, Kansas
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stay here when we have an early flight out in the morning from Kansas City International. The hotel is very clean, modern and new decor. Service is very good, and the rooms are modern and comfortable and the parking spaces are plentiful every time we have stayed here. Have stayed here on both business and leisure travel.

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Winnipeg, Canada
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

This was my first stay at a Holiday Inn. A friend booked our group's rooms. Previously, we'd stayed at the nearby Best Western. The Holiday Inn looked promising on the surface, with a nice exterior and lobby. We had to sit in the lobby for over an hour until our rooms were ready. Once in the rooms, we realized they... More 

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Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear RobBye7866! Thank you for your review and please accept our sincere apologies for the issues you experienced. I will be sharing your review with our entire Holiday Inn family in order to address each point you described in your review. Unfortunately when we have events at the Expo Center parking can indeed become an issue. We do offer short... More 

Evansville, Indiana
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was staying at this hotel due to the location of the airport. I had a 6 am flight and wanted something close. I arrived at 2:00 and was told by Katlin that I could not check in. I was told it was too early. Two gentlemen arrived after I did and was checked in. The property is 100% non... More 

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Michael R, Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Ms. T! Thank you for your comments reviewing your recent stay with us at the Holiday Inn KCI Airport. Please accept our sincere apologies for the issues you experienced at check in and be assured we have coached our team member on the error and are confident it will not happen again. We have also shared your comments about... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my second meeting at the holiday inn Airport in Kansas City. The hotel was sold out, yet they found me a great room. Next, they fussed over me each time I walked by. I felt like family. Justin and Kaitlyn at the front desk were the model of courtesy and professionalism. The meeting room was nice and the... More 

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loganville
Top Contributor
77 reviews 77 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for three days, was told price would be the same . At check out tried to charge me extra for last day. The front staff Giny was the one to get it all strait. The hotel here is the normal, nothing fancy just as you would expect from holiday inn. The food here is the worst food I have... More 

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IHGCare, Guest Relations Manager at Holiday Inn Kansas City Airport, responded to this review

Dear cvcocktails, Thank you for your feedback. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note of your valuable comments regarding... More 

Wausa, Nebraska
1 review
4 of 5 stars Reviewed February 22, 2015

We had a very nice room and the staff was excellent. The best part of the whole stay was the bartender Pat from Queens NYC!! He could not have been more accommodating and friendly. He helped us with dinner and was the bright spot of our whole stay! There need to be more Pats in this world.

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Humboldt, Kansas
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 18, 2015

Arrived around midnight from the airport after picking up my car in freezing weather. Entered the room to find it was 56 degrees. Needless to say, it was cold in the room and took forever for it to warm up. The room was dated and in need of remodeling. To top it off - - I was charge points from... More 

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IHGCare, Guest Relations Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Amy R, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More 

1 review
5 of 5 stars Reviewed February 16, 2015

The entire staff, from housekeeping to the restaraunt staff, were very friendly. I found the rooms to be very pleasant. They were clean & way more spacious than other hotel rooms I've been in. Even the double bed rooms were larger than normal. Overall it was a great experience.

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Brookfield, Missouri
1 review
5 of 5 stars Reviewed February 16, 2015

Nice hotel! Enjoyed our stay!! Staff was friendly. Rooms were nice size and very clean. Hotel area was great for our late night gathering. Very pet friendly. Bar area was a good size. Kid friendly. I would definitely stay there again.

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