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Holiday Inn Kansas City Airport

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11728 N Ambassador Dr, Kansas City, MO 64153
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Holiday Inn Kansas City Airport
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142 Reviews from our TripAdvisor Community

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Traveler rating
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    20
    6
    9
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29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (31)
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loganville
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here in feb. 2015, had a problem with the food, Jeremy sent me a nice email saying come back and give us a second chance, so we did and this visit was just great. Jeremy, Sarah ,Pat, Tracy, all made this possible, the food was very good and the service is what you should get from a hotel. we... More 

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Bartlesville, United States
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've stayed here several times on a Thursday evening waiting for my plane home on Friday morning. And I have to say that I've never been disappointed. I always sleep well in the king-sized beds (thank you for the king-sized pillows!) and the walk-in shower is great. Only drawback is the isolation from restaurants in the KC area. There is... More 

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Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel while passing through Kansas City and was pleasantly impressed with quality and cleanliness, and attitude of staff. Hotel has been recently upgraded and was in excellent shape. The room and bathroom was very clean and comfortable

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Monbulk
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed at this hotel for five days for a conference. The room was comfortable except for the air conditioning. It appeared to be a split system type which cycled off and on. Every time it came on we were woken up. The front desk staff were very helpful. The Hotel Shuttle service was 'on demand' and free and terrific.... More 

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Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear DonMonbulk! Thank you for the review of your recent stay with us at the Holiday Inn KCI Airport in Kansas City, Missouri. All feed back is important, both positive and negative, and be assured your comments will be shared with all of our team members in efforts to improve our performance going forward. Please accept our sincere apologies for... More 

Carleton, Michigan
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 22, 2015

We were here for a week-long conference and had every need met except for a hot tub. Our group filled the 141 rooms here and overflowed to the half dozen within walking distance. The king bed was wonderful, the shower enormous and the nights quiet. Every employee was gracious, chatty and satisfied our every need. We could see the Interstate... More 

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Corpus Christi, Texas
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 19, 2015

This hotel is a very good, but standard, Holiday Inn. There were no surprises which is good. Clean, comfortable and exactly what you would expect. Our reservation was on a rate that included breakfast, and we were given $15.00 per person vouchers for use in the restaurant. The buffet looked "so-so", so we ordered off the menu and were very... More 

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Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Hans S! Thank you for the comments regarding your recent stay at the Holiday Inn KCI Airport. We appreciate all feedback we receive from guests to assist us in improving our overall service and product delivery. Your comments will be shared with our staff and we will work diligently to take our breakfast buffet from "so so" to "exceptional".... More 

1 review
5 of 5 stars Reviewed June 9, 2015 via mobile

We stayed here for baseball tournaments and it is a wonderful place to stay!!! The beds are fantastic and staff very friendly. The breakfast buffet is outstanding. I would definately stay here again anytime I am in the area.

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1 review
5 of 5 stars Reviewed June 4, 2015 via mobile

This was an excellent place for our family to stay. Our entire baseball team stayed at this hotel. Rooms were very clean and the staff was amazing!! I would recommend this hotel to anyone. Can't wait to stay there again!

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Jacksonville, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 19, 2015

I checked into this Holiday Inn late on the evening of May 18th. The place looked fantastic. Room appeared ok when I checked in, but only the bed had been made. There were no clean towels and there was trash and left over toiletries in the bathroom. Too late to make a complaint, but I mentioned it at checkout. Probably... More 

Was this review helpful? Yes 1
Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear GBJAX! Thank you for the comments regarding your recent stay with us at the Holiday Inn KCI Airport and please accept our sincere apologies for your room not being clean when you checked in. Please be assured we will investigate this incident and take the appropriate action to insure future guests do not have the same experience. It is... More 

Brookfield, Missouri
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

We had a great time at this hotel the past weekend. Our entire team stayed and the staff was very accommodating! The boys enjoyed the pool while we lounged on the patio. Afterwards we relaxed in the lobby. Our room was clean as a pin and our bed very comfortable. We highly recommend this hotel for any traveler!

Was this review helpful? Yes 1
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