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All 110 Kansas City hotels

Holiday Inn Kansas City Airport

3.0 of 5 Hotel   |   11728 N Ambassador Dr, Kansas City, MO 64153
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83%
Ranked #24 of 110 hotels in Kansas City
Certificate of Excellence 2013
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86 people have reviewed this hotel

Traveler rating
    39
    27
    11
    3
    6
See reviews for
19
9
13
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was attending a trade show at the KCI Expo, and this hotel was very convenient. It is right next to the Expo center. They serve breakfast and dinner, but no lunch unfortunately. They were also very helpful and accommodating when I requested a refrigerator in my room to store my breast milk while I was traveling. The staff was... More

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Omaha, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on a weeknight for business. Outside of the walls being seemingly paper thin, the room was clean and modern and met expectations. Very close to the airport, and more modern that some of the other choices in the area. Overall, recommended.

Was this review helpful? Yes 1
Brookfield, Missouri
2 reviews
5 of 5 stars Reviewed March 10, 2014

My family (3 kids and 2 adults) stayed at the Holiday Inn at the airport in Kansas City, Missouri on Wednesday, February 12. The hotel staff greeted us with a smile immediately when we walked in the door. Our service was fast and friendly, whether we asked for extra towels or just hung in the comfy lobby. We ate at... More

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Goodyear, Arizona
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 20, 2014

Extremely professional staff. The front desk accommodated an early (10:30 am) check in with no problems. Nice room with generic Holiday Inn décor. The restaurant had good food and excellent service. Prices are a bit high but the service made up for it. They offer a $15 voucher for breakfast to platinum elite members. Very convenient for a night before... More

Was this review helpful? Yes 2
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 18, 2014 via mobile

As a business traveler hotel chain can differ with regions. The hotel was great, clean, updated, with friendly staff, good food and amazing bedding. The pillows were so incredible I purchased 2!! Great job Holiday Inn.

Was this review helpful? Yes 1
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Nicholas! Thank you so much for your review and the kind words regarding Sydney at the Front Desk. Reviews such as yours are the reason we work so hard to meet and exceed expectations at all opportunities. Please be assured that Sydney will be recognized for her outstanding performance. Thank you again for your comments and selecting our hotel... More

Omaha, Nebraska
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

Just checked in at this hotel for a sales conference and have had nothing but positive surprise after positive surprise. The room we originally booked was not available but a wonderful woman by the name of Sydney addressed our concerns promptly with determination and empathy. Honestly, after working in hospitality myself, I believe myself qualified to say this employee embodies... More

Was this review helpful? Yes 1
Denver, Colorado
Top Contributor
88 reviews 88 reviews
40 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 16, 2014

Yes i meant it, their little cafe/bar restaurant will serve you a great meal. It's no place to entertain clients but after a lousy day of travel I didn't feel like taking the hotel van to any local places. What a surprise, the meal was great and totally exceed expectations. The van will take you back & forth to the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Kansas City Airport, responded to this review

Dear JoeMiner, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

Chihuahua
Top Contributor
146 reviews 146 reviews
69 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 11, 2014

I would definetevely recommend this hotel for any kind of trip! The staff is very nice, and veru willing to help! We needed a conference room in the last minute, and eventhought they were full, they manage to clean one very fast, and get it ready for us. Rooms were in the right size, very cozy, and quiet. The heating... More

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San Luis Obispo, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2014

We recently stayed at this hotel while visiting with family. Holiday Inn picked us up at the airport and took us back to the airport after our stay. This service was nice to have since we didn't need a car. My family drove in to KC to meet us and drove us around. The rooms are clean and the staff... More

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Senior Contributor
24 reviews 24 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2013 via mobile

I had a king room and it was great. The women at the front desk were extremely helpful and the offers complimentary drop off and pick up to any local spot. The lobby restaurant was excellent ( try the ribs). Best continental breakfast I've had in a long time.

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Additional Information about Holiday Inn Kansas City Airport

Also Known As:
Holiday Inn Kansas City Airport Hotel Kansas City
Holiday Inn Kansas City Airport Hotel
Holiday Inn Kansas City
Kansas City Holiday Inn
Address: 11728 N Ambassador Dr, Kansas City, MO 64153
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Kansas City
#21 Business Hotel in Kansas City
#28 Family Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Kansas City Airport 3*
Official Description (provided by the hotel):
The Holiday Inn KCI Airport is connected by exterior walkway to the KCI Expo Center. A shared 300,000 SF parking lot offers guests complimentary parking. Opening in 2006, the Holiday Inn KCI Airport is a 2011 Torchbearer award winner and a 2010 Newcomer of the Year award winner with Intercontinental Hotels Group. ... more   less 
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