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All 110 Kansas City hotels

Holiday Inn Kansas City Airport

3.0 of 5 Hotel   |   11728 N Ambassador Dr, Kansas City, MO 64153
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83%
Ranked #29 of 110 hotels in Kansas City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Denise M Altoona, Iowa, United States
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100 people have reviewed this hotel

Traveler rating
    44
    33
    13
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See reviews for
20
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52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Altoona, Iowa, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We have stayed in this hotel many times when we have visited the Kansas City area. It is close to the airport and major highways. Their staff is friendly and very helpful. Rooms are clean and well maintained. Airport shuttle is a plus.

Was this review helpful? Yes
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Denise! Thank you so much for the review of your recent stay with us at the Holiday Inn KCI Airport. Your comments reinforce the fact that our commitment to the highest levels of service and product quality are more than worth the effort. We look forward to seeing you again on your next visit to our area. Again, thank... More

Storm Lake, Iowa
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was impressed with the hotel. The beds are comfortable, and the walk-in shower felt great in the morning. Unfortunately, I did not get a chance to check out the restaurant or the bar. Maybe next time. The staff was helpful and courteous. The location is also handy - just off the interstate, near the airport, and right next to... More

Was this review helpful? Yes
Wichita, Kansas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel a few times and never been disappointed. They have a shuttle to the airport that runs on time and the restaurant/Bar is handy. The work out center has the basics but most of all the night staff is solid. I arrived later than normal and they had everything ready to go for me. My... More

Was this review helpful? Yes 1
Elk Grove Village, Illinois
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are nice as is the overall facility. If you are staying here for business and need good WiFi DO NOT STAY HERE! The signal is unstable and i batteled constant buffering on my laptop and smart phone. It is worse than dial up. Otherwise the hotel is nice.

Was this review helpful? Yes
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear John K, Thank you for your post regarding your recent stay with us at the Holiday Inn KCI Airport in Kansas City, Missouri. Please accept our sincere apologies for the Wi-Fi issues you experienced during your stay. We have contacted our Wi-Fi Support company to do a complete examination of our systems and make any corrections they find are... More

Green Bay, WI
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I needed to travel to Kansas City as we were acquiring a new business in the area. I had people coming in to meet with me so I needed a conference room as well as a overnight room. I worked with a woman named Candyce for the conference room and she was very attententive and professional. She had forwarded the... More

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Richmond, VA
Top Contributor
102 reviews 102 reviews
52 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed July 22, 2014

For the volume of traffic this hotel receives it's in pretty good shape. It's in an excellent location to refill your rental car outside of the airport and get a shuttle ride for an early flight. The front desk personnel are exceptional and the shuttle driver was very polite and punctual. Would definitely stay here again while on business travel.

Was this review helpful? Yes
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Kayeteekaye! Thank you for your post and kind words regarding your recent stay with us in Kansas City. We hope to see you again on your next visit to our area and if there is anything we can do to make your future stays more enjoyable, please let any member of our team know. Our goals is to exceed... More

Decatur, in
Top Contributor
71 reviews 71 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 22, 2014

Sometimes it is all about location. This is why I like this hotel. Convenient to the KC airport and rental cars, but not so close that planes landing or taking off are a bother. The rooms are very serviceable. I find the beds quite comfortable, but admit I spend little time in the room. They have a restaurant on the... More

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USA
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 16, 2014

This hotel is very, very busy but not too busy to be very helpful. Front desk staff was great. The room was fine and clean. Yes, it could use some maintenance on the walls, etc, but it is not excessive. Great shuttle service and you can "park and fly" in a secure, lighted parking lot instead of out and away... More

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mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear XerkUSA! Thank you for your survey and for providing us the opportunity to serve you during your recent stay in the Kansas City area. Also, thank you for your kind comments about our Front Desk staff and Van Drivers. I will most certainly pass your comments on and share with our entire Holiday Inn family. We apologize if you... More

Greenbank, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2014

Very nice short stay here. The staff was super friendly and the room was terrific. It had been remodeled and is very clean and appealing. The bed linens felt luxurious. It is a breeze to get to the airport from here. We didn't eat there so can't advise on that. Definitely would stay there again when in town.

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1 review
1 of 5 stars Reviewed June 24, 2014

Arrived for a convention on Friday afternoon, wasn't able to check in and get a room till after 5pm. Went to the restaurant for dinner, only 1 waitress, and she wasn't in a hurry to do anything. Restaurant was full, again there was a convention next door. The staff acted like they had no expectation of being busy, despite knowing... More

Was this review helpful? Yes
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Jon B, Thank you for your recent review of our property and please accept our sincere apologies for any discomfort or dissatisfaction experienced with your stay. We anticipated the level of business volume with the convention group and thought we had staffed accordingly based on the food events taking place at the Expo Center. Obviously, more people chose to... More

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Additional Information about Holiday Inn Kansas City Airport

Address: 11728 N Ambassador Dr, Kansas City, MO 64153
Phone Number:
Location: United States > Missouri > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Kansas City Airport 3*
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Also Known As:
Holiday Inn Kansas City Airport Hotel Kansas City
Kansas City Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Best Value Hotel in Kansas City #22 Business Hotel in Kansas City #24 Family Hotel in Kansas City
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn KCI Airport is connected by exterior walkway to the KCI Expo Center. A shared 300,000 SF parking lot offers guests complimentary parking. Opening in 2006, the Holiday Inn KCI Airport is a 2011 Torchbearer award winner and a 2010 Newcomer of the Year award winner with Intercontinental Hotels Group. ... more   less 
Number of rooms
141

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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