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Hilton President Kansas City

Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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1329 Baltimore, Kansas City, MO 64105
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Hilton President Kansas City
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Ranked #22 of 109 Hotels in Kansas City
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed December 14, 2012
rajalance New York City, New York
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675 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton President Kansas City
See the most recent reviews
New York City, New York
Top Contributor
83 reviews 83 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 14, 2012

Our family stayed here for 2 nights in early December. My husband and I had one room, and my son, his wife and 2 young children had another. We were in town for the Trans Siberian Orchestra concert. This hotel is 2 blocks from the Sprint Center, so it was extremely convenient. The hotel itself looks almost unchanged from the... More 

Was this review helpful? Yes
philipstrnad, General Manager at Hilton President Kansas City, responded to this review

Thanks for the review. We are all pleased you had such kind comments about your visit to our hotel. Most importantly was your comment that you would stay in the future. We certainly hope to see you again if your travels bring you to Kansas City! More 

Chandler, Arizona
Top Contributor
191 reviews 191 reviews
59 hotel reviews
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed December 13, 2012

HIlton Honors Silver member. First stay at this hotel. Booked three night for business online. Arrived at about 2 p.m. and rooms were ready - upgrades not available. Hotel was eerily empty which was odd but later learned that this part of Downtown is primarily busy during special events like concerts or basketball games. No upgrades though? Saw a total... More 

Was this review helpful? Yes
philipstrnad, General Manager at Hilton President Kansas City, responded to this review

Thanks so much for the kind review, even though it sounds there were a couple of service hiccups. Looks like some touch up training issues with the pillow delivery, sorry. Certainly pleased you found everything else to your liking. More 

Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2012

Truly the best of the best. Old school service and quality from Wallace at the front door to Nick the front desk manager, other front desk folks, and housekeeping attention to detail and service was outstanding; perfect in every way. I was welcomed "home". An additional surprise is the excellent new Providence restaurant located in the hotel. Manager Rick Brook,... More 

Was this review helpful? Yes 1
philipstrnad, General Manager at Hilton President Kansas City, responded to this review

Mr. Stone- Thanks so much for taking the time to recount your visit to our hotel. It is so nice to see such a wonderful review from our valued Hilton HHonors members! You mean the world to us, and when we read a review like this, it makes it all worth while. We will certainly see that the entire staff... More 

Omaha
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 of 5 stars Reviewed December 10, 2012

We stayed for only one night for a little getaway and we loved it. The staff was very helpful and nice and the location was great. Right in the heart of the power and light district with plenty to do. The Drum Room makes a really good Manhattan and the lobby is very relaxing. Would stay again in a heartbeat.

Was this review helpful? Yes
philipstrnad, General Manager at Hilton President Kansas City, responded to this review

Thanks so much for the wonderful review. I am certainly pleased to see you enjoyed our newly renovated Drum Room lounge. The location of the hotel just cant be beat if you are coming to downtown Kansas City. We look forward to seeing you in the future, thanks again for your time! More 

OKC
2 reviews
4 of 5 stars Reviewed December 6, 2012

The Good : Decor, cleanliness, great staff, wonderful lobby, Quiet solid walls/floors, great bed, upscale atmosphere, Drum Room, location. The bad: Valet unorganized/hard to figure out, front desk confusion, shower water pressure. The ugly: Shower drain. This is a WONDERFUL hotel and we had a great time! The decor is absolutely beautiful and you will feel like you are back... More 

Was this review helpful? Yes
philipstrnad, General Manager at Hilton President Kansas City, responded to this review

Thanks so much for the wonderful review of your visit to our hotel. When the renovation took place a few years back it was complete and comprehensive. The building was taken back to floors and exterior walls only, and the renovation took place, thus the feeling of a new hotel, yet at the same time paying tribute to the hotel's... More 

Kansas City, Missouri
Top Contributor
59 reviews 59 reviews
21 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed December 2, 2012

We live close by and I had been to this hotel several times to do hair and makeup for wedding parties. I had never dealt with service, staff, rooms, etc. so wasn't sure what to expect but knew that I loved the hotel itself. I was glad that we picked this hotel for the first night of our staycation and... More 

Was this review helpful? Yes 1
philipstrnad, General Manager at Hilton President Kansas City, responded to this review

Thanks much for the great review, we think the hotel is a "gem" too! Sorry you had some wifi issues, point taken, and we are working on that. Your review was very detailed, I am sure other potential visitors will take notice of the benefits of staying at our hotel! Thanks again for your time. More 

Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 1, 2012

Good location for KU fans to stay for games at Sprint Center. Only complaint is bad Wi-Fi service (AT&T). Otherwise, rooms are nice and quiet. Easy walking distance to Sprint Center. Beds are good. We would stay here again anytime we are in KC.

Was this review helpful? Yes
philipstrnad, General Manager at Hilton President Kansas City, responded to this review

Thanks for the review of our hotel. Certainly pleased you enjoyed the hotel and the proximity to the Sprint Center (we are indeed the closest hotel) Apologies for the internet service. During the first quarter of 2013 we are completing an entire upgrade of our internet and related services, you will see marked improvement. Look forward to having you back...and...Rock... More 

Des Moines
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 21, 2012

I wrote a review back in 2008 after my first stay at the Hilton President. I still love this place after several more stays. Hotel was sold out with the Springsteen concert right down the road, yet the service was still great. I called on my way into town to see if I could check in early, no problem. When... More 

Was this review helpful? Yes 1
philipstrnad, General Manager at Hilton President Kansas City, responded to this review

Thanks for the wonderful review of our hotel. Although the hotel itself is a beauty or staff of hospitality professionals is what sets us apart from any hotel in the area. I am so pleased you were able to enjoy the hotel. We look forward to seeing you in the future! More 

Omaha, Nebraska
Contributor
19 reviews 19 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 20, 2012

This hotel was perfect for my weekend getaway with friends. We were visiting from Nebraska for a trip to party and shop around. The location is right downtown in the power and lights district so its real easy to get to bars and entertainment. it also is very close to the interstates to get around the city quickly. parking was... More 

Was this review helpful? Yes 1
philipstrnad, General Manager at Hilton President Kansas City, responded to this review

Thanks for the wonderful review of our hotel. As the only hotel in the Power and Light Entertainment District it certainly is easy to get around and enjoy the benefits. We look forward to seeing you again in the future! More 

Iowa
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 19, 2012

I would say this place is average at best. I was in town for a concert at the Sprint Center and the location of the hotel is fantastic if going to the Sprint Center. The room itself was pretty small and nothing really special. The worst part of the room (Room 317) was the shower. The water pressure was horrible.... More 

Was this review helpful? Yes 1
philipstrnad, General Manager at Hilton President Kansas City, responded to this review

Well, that certainly is not the kind of review we like to see! I am terribly sorry there were some water pressure issues during your visit. We will go back and visit the room to see if we can replicate the issue or if it was a one time event. Either way...sorry... More 

Hotel Review Summarization

What travelers say

  • Power Light District(5)
  • Breakfast buffet(4)
  • Sprint Center(4)
  • Historic hotel(3)
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